What IPACS does

IPACS is a privately held French IT integrator and telecom operator, founded in 2002 by Samir Moussaoui and headquartered in Paris, with regional offices in La Ferté-sous-Jouarre and Melun. The company sells managed connectivity (dedicated FTTO fiber up to 100 Gbps over its own Backbone, SD-WAN, VPN, LAN/WiFi via Cisco and Ubiquiti), cybersecurity (MXDR on Cisco XDR co-operated with Warpcom, managed Fortinet firewalls from €50/month, Cyberlab pentest), unified communications (IP telephony, SIP Trunk, Microsoft Teams, 3CX, with 30,000+ VoIP lines deployed), and multi-operator mobile fleet management (IPACS Mobile Entreprises across Orange, SFR and Bouygues Telecom). It serves 500+ businesses, public institutions and local authorities across 80+ French departments, supported by 3,500+ managed network links and a 99.985% fiber availability SLA with under-4-hour GTR.

The company's revenue mix combines recurring managed services (fiber subscriptions, MXDR, managed firewall, mobile plans, VoIP), one-time hardware sales through its 167,000+ SKU eshop.ipacs.fr platform, professional services for integration and on-site maintenance, and a white-label IPACS Partner channel launched in March 2026 that lets resellers commercialize the full FTTO, mobile, Centrex, SIP Trunk, cloud and cybersecurity stack under their own brand. Go-to-market is hybrid: direct enterprise field sales for large accounts, partner/reseller channel for mid-market, and self-serve e-commerce plus inside sales for SMBs and public buyers. Strategic partnerships anchor the technology stack — Cisco (flagship, XDR/WiFi 7), Colt (first European franchise for international backbone), Fortinet, Microsoft, Warpcom (SOC operations), 3CX, Ubiquiti, plus distribution via TD Synnex. Recent launches (eshop January 2025, MXDR May 2025, Mobile Entreprises October 2025, Partner portal March 2026) and the Seine-et-Marne regional expansion with COVAGE and Sem@for77 indicate active scaling across product, channel and geography.

Name

IPACS

Legal name

IPACS

Website

https://ipacs.fr

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

IPACS is a privately held French IT integrator and telecom operator, founded in 2002, providing managed fiber connectivity, MXDR cybersecurity, unified communications, multi-operator mobile fleet management and IT hardware to 500+ businesses, public institutions and local authorities across 80+ French departments.

Ownership category

akta.pro rank

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed Services (Connectivity, Cybersecurity, Communications): IPACS generates recurring revenue from managed services including dedicated fiber FTTO connectivity with guaranteed bandwidth and GTR, managed firewall (from €50/month), MXDR cybersecurity subscriptions, VoIP/UCaaS, and mobile fleet management. Services are billed on subscription and usage-based models with monthly or annual billing cycles.
2. Hardware and IT Equipment Sales: IPACS operates eshop.ipacs.fr, an e-commerce platform offering over 167,000 IT product references (PCs, monitors, networking equipment, phones) to businesses, public institutions, and resellers. Revenue is generated through one-time product sales at competitive pricing, with personalized quotes for enterprise accounts and installation/deployment professional services.
3. Professional Services (Integration, Deployment, Maintenance): Fees for on-site installation, configuration, and maintenance of networks, firewalls, and IT equipment. Includes managed on-site support, shared IT responsibility, and audit/consulting services for infrastructure optimization.
4. IPACS Partner / White-label Reseller Program: Channel partners resell IPACS services (fiber, mobile, cloud, cybersecurity) under their own brand, generating recurring revenue share for IPACS. Partners gain access to the full portfolio and partner portal for end-to-end management.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

IPACS operates as a dual IT integrator and telecom operator delivering managed network connectivity (dedicated FTTO fiber up to 100 Gbps, SD-WAN, VPN, managed LAN/WiFi), managed cybersecurity (MXDR powered by Cisco XDR, managed firewall, pentest), unified communications (IP telephony, SIP Trunk, Microsoft Teams, 3CX), and business mobile fleet management (IPACS Mobile Entreprises) over its proprietary IPACS Backbone. The company supplements these services with a B2B IT equipment e-commerce platform (eshop.ipacs.fr with 167,000+ references) and a white-label partner program for resellers.

Product overview

IPACS is a French telecommunications operator and IT services integrator offering a comprehensive portfolio of managed network, cybersecurity, unified communications, and mobile services to businesses and public institutions. The core offering is organized around four pillars: (1) Cybersecurity — anchored by the MXDR managed detection and response service built on Cisco XDR, complemented by managed firewalls, penetration testing (Cyberlab), and 24/7 SOC monitoring; (2) Networks & Connectivity — featuring dedicated FTTO fiber (up to 100 Gbps), SD-WAN, VPN/private networks, managed LAN/WiFi, and IPACS's proprietary Backbone infrastructure; (3) Unified Communications — encompassing hosted IP telephony, SIP Trunk, Microsoft Teams integration, and 3CX; and (4) Mobile Fleet Management — IPACS Mobile Entreprises providing multi-operator mobile plans with a centralized management portal. The portfolio is extended by eshop.ipacs.fr, a B2B e-commerce portal offering over 167,000 IT equipment references with expert guidance and rapid delivery, and IPACS Partner, a white-label portal enabling telecom resellers to resell the full service suite under their own brand.

Differentiator

Problem solved

Functional benefit

Brands

• eshop.ipacs.fr: E-commerce platform for IT equipment sales including computers, networking gear, peripherals, and professional IT hardware
• IPACS Mobile Entreprises
• IPACS MXDR
• IPACS Partner

Products and services

• IPACS MXDR Managed Extended Detection and Response (MXDR) service providing 24/7 SOC monitoring, correlation of signals across endpoints, network, messaging, and cloud, and incident response for enterprise customers facing multi-vector cyber attacks.
• Fibre FTTO dédiée (Dedicated Fiber) Dedicated fiber optic connectivity (Fiber to the Office) providing symmetric high-speed connections from 10 Mbps up to 100 Gbps, 99.985% availability SLA, guaranteed response time under 4 hours, and national coverage via IPACS's proprietary Backbone for enterprise customers.
• SD-WAN Software-Defined WAN service that intelligently manages multiple connection types (fiber, ADSL, 4G, 5G) from different operators, providing automatic failover, central policy management, and continuous connectivity for multi-site enterprise customers.
• Réseaux privés / VPN Secure private network and VPN services enabling encrypted communication between remote sites and enterprise headquarters, protecting data confidentiality and integrity across distributed infrastructure.
• Réseaux LAN / Sécurité (Managed LAN) Local area network design, deployment, and security services including professional-grade switches, structured cabling, and network segmentation to ensure robust and secure enterprise connectivity.
• Firewall managé (Managed Firewall) Managed next-generation firewall service providing traffic filtering, intrusion detection/prevention, granular security policy enforcement, and continuous monitoring starting from €50/month for enterprise customers.
• Pentest Cyberlab Penetration testing platform enabling organizations to proactively assess and identify vulnerabilities in their IT infrastructure through controlled simulated attacks, delivered as a service to enterprise security teams.
• Téléphonie IP (IP Telephony / UCaaS) Unified communications solution encompassing hosted Cloud PBX, SIP Trunk, Microsoft Teams integration, 3CX platform, and professional IP phones (Cisco, Yealink, Snom), delivering 20-60% cost savings versus traditional telephony for business customers.
• IPACS Mobile Entreprises Business mobile fleet management service providing multi-operator connectivity (Orange, SFR, Bouygues Telecom), centralized online management portal, flexible plans (1 GB to 500 GB, with or without 5G), SIM/eSIM provisioning, number portability within 72 hours, and 24/7 expert support for enterprise customers.
• eshop IPACS Professional IT e-commerce portal offering over 167,000 equipment references (PCs, networking, telecom, security), personalized manufacturer quotations, expert purchasing guidance, and 24-48 hour delivery across France for businesses and public institutions.
• IPACS Partner (White-label Partner Portal) White-label partner portal enabling telecom resellers and operators to commercialize a full suite of FTTO fiber, mobile, Centrex, SIP Trunk, cloud, and cybersecurity services under their own brand name with end-to-end business management tools.
• Infogérance et Maintenance (Managed IT Services) IT infrastructure management and on-site maintenance services including system audits, personalized consulting, unlimited hotline, real-time monitoring, maximum 8-hour intervention SLA, and preventive maintenance for enterprise customers.
• Cloud & Sauvegarde (Cloud Hosting and Backup) Cloud hosting and data backup services featuring automated backups, rapid data restoration, continuous recording without manual intervention, and secure data storage accessible from any device for enterprise customers.

Quantifiable outcome

• 99.985% fiber availability SLA (vs. typical market standards of 99.5-99.9%)
• +10 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability1 record

Feature6 records

Partnerships

16 partnerships are on record, tiered flagship, core, supporting and regional.

• Colt (Colt Technology Services)flagshipTechnology or Integration · 1 January 2025IPACS is the first franchise (1ère franchise) of Colt in Europe. The partnership combines IPACS' local expertise with Colt's national and international connectivity infrastructure. Colt provides the global network backbone that extends IPACS' reach internationally. Colt has received EcoVadis Gold certification for sustainability. This is described as a strategic partnership 'fusing local expertise with global innovations.'
• CiscocoreTechnology or Integration · 1 January 2024IPACS is a Cisco partner deploying Cisco XDR-powered MXDR services with a 24/7 SOC operated jointly with Warpcom. The partnership leverages Cisco's security platform for detection and response across endpoints, email, network, and cloud. IPACS also offers Cisco WiFi 7 solutions (Catalyst 9176 series), Cisco Meraki networking, and Cisco collaboration tools. The collaboration draws on expertise from the Paris 2024 Olympic Games cybersecurity operations as a reference use case.
• FortinetcoreTechnology or IntegrationIPACS is a Fortinet partner providing next-generation firewall solutions, cybersecurity platforms, and managed security services. Fortinet contributes low-power-consuming firewalls and advanced threat protection capabilities to IPACS' security portfolio.
• MicrosoftcoreTechnology or IntegrationIPACS integrates Microsoft Teams for unified communications and collaboration (UCaaS). IPACS also offers Microsoft Surface devices through its eshop and provides Windows 11 Pro recommendations as part of its professional PC portfolio.
• WarpcomcoreStrategic or Co-development PartnerWarpcom is IPACS' co-operator for the 24/7 SOC that powers the MXDR service. Warpcom's security analysts work alongside IPACS to triage alerts, investigate incidents, and adjust detection logic in real time as part of the managed detection and response service.
• 3CXsupportingTechnology or IntegrationIPACS is a 3CX partner offering all-in-one IP telephony solutions including calls, video conferencing, and chat. 3CX serves as an alternative to cloud-only telephony platforms for IPACS' VoIP customers.
• COVAGEregionalStrategic or Co-development PartnerCOVAGE is a partner in IPACS' Seine-et-Marne fiber expansion initiative. COVAGE operates a dedicated fiber network for businesses in Seine-et-Marne, and IPACS leverages this infrastructure as part of its regional coverage strategy alongside Sem@for77.
• Sem@for77regionalStrategic or Co-development PartnerSem@for77 is the Seine-et-Marne fiber optic network dedicated to businesses. IPACS partners with Sem@for77 to expand its local presence in La Ferté-sous-Jouarre and Melun, enabling the company to serve enterprises in the eastern Paris metropolitan area.
• TD SynnexsupportingChannel Partner/ Reseller/ DistributorTD Synnex is a distributor in IPACS' partner ecosystem, facilitating access to a broad range of IT hardware and software products that IPACS integrates into its customer solutions.
• UbiquitisupportingTechnology or IntegrationIPACS is a strategic partner/integrator for Ubiquiti's UniFi WiFi 7 solutions, including the U7 Pro Max access point (up to 15.1 Gbps, 500 simultaneous users, WPA3 security, 2.5 GbE PoE+). IPACS distributes and deploys Ubiquiti equipment supported by centralized UniFi Network management.
• OlfeosupportingTechnology or IntegrationOlfeo is listed among IPACS' historic partners, contributing web filtering and content security capabilities to IPACS' cybersecurity service portfolio.
• CyberlabsupportingTechnology or IntegrationCyberlab is referenced as a historic partner, likely providing penetration testing (pentest) capabilities as part of IPACS' cybersecurity service portfolio (Pentest Cyberlab platform).
• LenovosupportingTechnology or IntegrationLenovo is an equipment partner providing professional PC ranges (ThinkPad, ThinkCentre) sold through IPACS eshop. Lenovo Premier Support extended warranty contracts are also available through the platform.
• HPsupportingTechnology or IntegrationHP supplies professional PCs, laptops, and peripherals (HP EliteBook, Poly headsets) to IPACS eshop customers. HP is a trusted brand partner for IPACS' hardware procurement offering.
• DellsupportingTechnology or IntegrationDell provides professional PC solutions (Dell Latitude, Dell Precision) emphasizing performance and security, available through IPACS eshop as part of the company's hardware portfolio.
• Orange, SFR, Bouygues TelecomcoreTechnology or IntegrationIPACS Mobile Entreprises offers multi-operator mobile services, integrating coverage from France's three major operators — Orange, SFR, and Bouygues Telecom — to guarantee optimal network selection for each site and user profile. This multi-operator approach is a key differentiator of the mobile fleet management service.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Sewan Communications: French-headquartered cloud communications and connectivity operator serving SMEs and mid-market with VoIP, UCaaS, fiber and mobile — comparable to IPACS in target segment (mid-market France), product mix (UCaaS + connectivity), and partner-led channel strategy.
• Hub One: French managed IT, telecom and cybersecurity provider specializing in critical-industry verticals (airports, logistics, retail) with SD-WAN, managed networks and SOC services — directly comparable to IPACS in operating model (integrator + operator) and target verticals.
• Alsatis: French B2B fiber and managed network operator serving enterprises and public sector with dedicated connectivity and SD-WAN — comparable to IPACS in the FTTO/professional fiber niche and French public-sector focus.
• Celeste: French B2B fiber operator and managed services provider offering dedicated connectivity, cloud, cybersecurity and UCaaS to mid-market and enterprise customers — directly comparable to IPACS's bundled connectivity + services model and its SMB-to-enterprise GTM in France.

Broad incumbents

• Capgemini: Global IT services and consulting firm with deep telecom, cybersecurity and cloud practices serving large enterprises — comparable as a large-scale systems integrator that competes for the same enterprise managed-services RFPs IPACS pursues.
• Orange Business Services: B2B arm of Orange, offering enterprise connectivity, cybersecurity (incl. managed detection), UCaaS and cloud across global markets — comparable as a much larger incumbent offering the same bundled managed-services portfolio IPACS targets, though at global scale and broader scope.
• SFR Business (Altice France): B2B arm of Altice France delivering fixed, mobile, cloud and cybersecurity services to French enterprises and public sector — comparable to IPACS as a competing French telecom operator in the same target segments.
• Colt Technology Services: Global enterprise fiber, UCaaS and managed network operator — comparable to IPACS in FTTO-grade fiber services, SD-WAN, and global enterprise connectivity, while also being IPACS's flagship franchise partner.
• Bouygues Telecom Entreprises: B2B division of Bouygues Telecom providing mobile, fiber, UCaaS and cybersecurity to French enterprises — comparable to IPACS as a major French telecom operator competing in the same mid-market and enterprise segments with broader geographic and financial resources.

Emerging players

• Tetrane: French cybersecurity firm specializing in reverse engineering, incident response and managed detection — comparable to IPACS's MXDR positioning in the French mid-market cybersecurity segment, though at a narrower service focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/IpacsFrance
• YouTubeyoutube.com/@IPACSFrance
• Facebookfacebook.com/ipacs.France
• LinkedInlinkedin.com/company/ipacs-france

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IPACS