Simplified Networks
Simplified Networks is a privately held Phoenix-based unified communications provider offering cloud-hosted PBX, SIP trunking, hosted call center, business texting, virtual meetings, and virtual office services to SMB and mid-market business customers across the United States since 1985.
- Company typePrivate
- Founded1985
- HeadquartersPhoenix, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Simplified Networks does
Simplified Networks, Inc. is a privately held, Phoenix, Arizona-based unified communications provider that has operated continuously since 1985. The company delivers a cloud-based VoIP platform over a private IP network, with services spanning hosted PBX business phone service, SIP trunking for both new and existing PBX systems via a pre-programmed VoIP gateway, hosted call center with real-time and historical dashboards, business texting for SMS campaigns, browser-based encrypted virtual meetings, and a virtual office product with auto-attendant and voicemail extensions. Technology differentiators emphasized by the company include private-network call routing (rather than public-Internet VoIP) and network shaping for voice-quality optimization.
The company monetizes through monthly recurring subscription fees scaled by number of users/extensions and contract term, plus variable usage-based long-distance charges, hardware sales/rental of IP phones and softphones, one-time installation fees, and equipment deposits. Pricing is quote-based across three tiers (Basic, Pro, Enterprise) with a month-to-month or a discounted 36-month commitment option, plus ancillary reconnect and late-payment fees. Distribution is omnichannel: direct phone-based inside sales (855 266-9500), website contact forms, and a sales-agent/master-agent partner program offering commissions and equity incentives. Customer disclosures span real estate investment, pharmaceutical packaging, an advertising agency, an executive placement firm, and a financial investment company, indicating a horizontal SMB and mid-market focus with multi-location workloads.
Operationally, Simplified Networks runs a lean organization of 51-100 employees serving customers nationwide across the United States under Arizona governing law, with no disclosed outside funding rounds, parent company, subsidiaries, or M&A activity. The company markets a 2023 UC Product of the Year Award and positions itself on 39 years of mission-critical telecom deployment experience and bundled service features (E911, number porting, included upgrades, no capital outlay for equipment).
Simplified Networks firmographics
Firmographics- Name
- Simplified Networks
- Legal name
- Simplified Networks, Inc.
- Website
- https://simplifiednetworks.net
- Company type
- Private
- Founded year
- 1985
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Simplified Networks is a privately held Phoenix-based unified communications provider offering cloud-hosted PBX, SIP trunking, hosted call center, business texting, virtual meetings, and virtual office services to SMB and mid-market business customers across the United States since 1985.
- Ownership category
- akta.pro rank
Simplified Networks industry classification
Industry- Product category
- Cloud Communications / Unified Communications
- NAICS
- Wired Telecommunications Carriers (517111), All Other Telecommunications (517810)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industry
- Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)
Keywords
Where Simplified Networks is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Simplified Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations, Supply Chain
Revenue model
- Fixed Monthly Service Fees: Monthly subscription fees for cloud communications services including business phone service, hosted call center, business texting, virtual meetings, SIP trunking, and virtual office. Fees are based on number of users/extensions and contract term length.
- Variable Monthly Usage Fees: Charges based on usage including off-network long-distance service usage. International services billed at variable rates subject to change with 5 days notice.
- Equipment Sales and Rental: Sale or monthly rental of IP phones, VoIP gateways, media converters, and other telecommunications equipment. Grandstream GRP2614 and Bria Softphone are highlighted as top-selling equipment.
- Installation and Setup Services: One-time installation charges for service setup. Advanced installation services available at additional costs.
- Equipment Deposits: Security deposits for equipment provided by Simplified Networks, refunded upon termination if equipment returned in good working condition.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic, Pro, and Enterprise tiers available |
| Subscription | Monthly | Month-to-month flexible option |
| Subscription | Multi-year contract | 36-month term commitment |
| Other | One time/ perpetual license | Reconnect fee |
| Other | Monthly | Late payment administrative charge |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
Simplified Networks product offering
Product offeringCore offering
Simplified Networks provides cloud-based unified communications for businesses, including hosted PBX, VoIP business phone service, SIP trunking, a hosted call center, business texting, virtual meetings, and virtual office services, all routed over a private IP network. The company also sells or rents compatible IP phones and softphones (e.g., Grandstream GRP2614 and Bria Softphone) and runs a partner program for sales agents and master agents to resell its services.
Product overview
Simplified Networks offers a unified cloud communications platform comprising hosted PBX, business phone service, SIP trunks, business texting, virtual meetings, hosted call center, and virtual office services. The core offering is the Business Phone Service (VoIP), which serves as the primary product, supplemented by the Hosted Call Center and SIP Trunking for customers with existing PBX infrastructure. Additional modules include Business Texting for SMS marketing, Virtual Meetings for video conferencing, and Virtual Office for virtual receptionist functionality. The company also provides equipment (IP phones and softphones) and operates a Partner Program for sales agents and resellers.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Telephone expense savings of $500 per month for distributed workforce customers
- +1 more outcomes
Companies that use Simplified Networks
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles5 records
Simplified Networks technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Simplified Networks partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Sales Agents (Partner Program)corePartner program for sales agents to resell cloud communications services. Partners receive backing from a respected telecom provider with over 30 years of experience. Support includes installation, support, invoicing, compliance, and reporting services. Commission-based compensation with equity programs available for Agents and Master Agents.
Scale indicators4 records
Recent moves4 records
Expansion highlights4 records
Simplified Networks competitors and assessment
Company assessmentDirect peers
- 8x8: 8x8 delivers unified cloud communications, voice, contact center, and video for businesses worldwide. Its X Series platform competes head-to-head with Simplified Networks' hosted PBX and hosted call center offerings.
- Ooma: Ooma offers cloud-based VoIP, virtual receptionist, and contact center solutions aimed at small businesses and certain consumer segments. Its SMB-centric hosted telephony model and equipment-plus-service bundle mirror Simplified Networks' approach.
- Vonage (Ericsson): Vonage provides UCaaS, SIP trunking, and communications APIs for businesses, now part of Ericsson. It competes directly in hosted PBX and SIP services, including for businesses that already operate PBX infrastructure.
- RingCentral: RingCentral is a leading UCaaS provider offering cloud PBX, video meetings, contact center, and messaging for SMBs and enterprises. It is the most direct large-scale competitor to Simplified Networks across hosted voice, SIP trunking, and meetings.
- Nextiva: Nextiva provides cloud-based business phone, VoIP, contact center, and collaboration tools primarily targeting SMBs. Its pricing, channel program, and customer base closely overlap with Simplified Networks' mid-market positioning.
- GoTo (formerly Jive): GoTo Connect (formerly Jive) offers hosted PBX, video meetings, and contact center for SMBs and mid-market, with strong reseller/partner channel similar to Simplified Networks' partner program. It is a direct competitor in the same buyer segment.
- Mitel: Mitel provides cloud and on-premises business communications including MiCloud and SIP trunking, and historically serves similar mid-market and enterprise customers with PBX-centric deployments. It is comparable especially in the SIP trunking and existing-PBX buyer segments.
Broad incumbents
- Microsoft (Teams Phone): Microsoft Teams Phone integrates calling/PBX capabilities into the Microsoft 365 productivity suite, leveraging massive enterprise install base. As a broad incumbent, it competes indirectly by bundling voice into already-paid productivity contracts.
- Zoom (Zoom Phone): Zoom Phone extends the Zoom meetings platform into cloud PBX, targeting SMBs and enterprises that already use Zoom video. Its bundling strategy and brand recognition make it a broad incumbent threat to standalone UCaaS providers like Simplified Networks.
Emerging players
- Dialpad: Dialpad offers AI-powered cloud communications, voice, contact center, and meetings for SMBs and mid-market firms. It overlaps with Simplified Networks' hosted PBX and hosted call center but emphasizes AI transcription and analytics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Simplified Networks social profiles
Digital presenceSimplified Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Simplified Networks leadership team
Management profileNumber of profiles
Simplified Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Simplified Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Simplified Networks
What does Simplified Networks do?
Simplified Networks provides cloud-based unified communications for businesses, including hosted PBX, VoIP business phone service, SIP trunking, a hosted call center, business texting, virtual meetings, and virtual office services, all routed over a private IP network. The company also sells or rents compatible IP phones and softphones (e.g., Grandstream GRP2614 and Bria Softphone) and runs a partner program for sales agents and master agents to resell its services.
Is Simplified Networks a public or private company?
Simplified Networks is a private company. It is classified as unknown and is currently operating.
When was Simplified Networks founded?
Simplified Networks was founded in 1985. It employs 51 to 100 people.
Where is Simplified Networks based?
Simplified Networks is headquartered in Phoenix, United States, in the North America region.
How does Simplified Networks make money?
Five revenue lines are on record. Fixed Monthly Service Fees are the primary driver. The others are variable Monthly Usage Fees, equipment Sales and Rental, installation and Setup Services and equipment Deposits.
Who are Simplified Networks's main competitors?
Direct peers on record are 8x8, Ooma, Vonage (Ericsson), RingCentral, Nextiva, GoTo (formerly Jive) and Mitel. Broad incumbents are Microsoft (Teams Phone) and Zoom (Zoom Phone). Dialpad is listed as an emerging player.
Does Simplified Networks have an API?
No public API is recorded for Simplified Networks.
What industry is Simplified Networks in?
Simplified Networks's product category is Cloud Communications / Unified Communications. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of BPAEAEAI, Unified Communications & Collaboration Network Services (VoIP/QoS). Its NAICS code is 517111 and its SIC code is 7385.