Remote Data Backups
Remote Data Backups, Inc. is a Fort Collins, Colorado-based distributor and MSP that distributes Kaseya/Datto, OpenText, and Vembu backup and cybersecurity products on contract-free subscriptions to MSPs, IT departments, and SMBs across the US and Canada, supported by a 20% recurring partner commission program.
- Company typePrivate
- Founded1999
- HeadquartersFort Collins, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Remote Data Backups does
Remote Data Backups, Inc. (RDBU) is a privately held, founder-owned US distributor and managed service provider of enterprise backup, disaster recovery, and cybersecurity products, headquartered in Fort Collins, Colorado and operating across the United States and Canada. Founded in 1996 by CEO Dan Dugal and incorporated in 1999, the company has operated continuously for 25+ years. Its portfolio centers on Kaseya/Datto products (BCDR, SIRIS, ALTO, SaaS Protection, SaaS Defense, RMM, EDR, Antivirus, Workplace, Managed SOC, Kaseya 365, IT Complete), augmented by OpenText's LiveVault server backup and Connected Backup enterprise PC backup, and Vembu BDR Suite for VMware and Hyper-V environments.
RDBU operates a hybrid business model combining software distribution with MSP services. The company is positioned as the only US/Canada distributor of Kaseya/Datto products and offers contract-free, zero-commitment licensing on a subscription basis, including monthly and annual billing and 30-day free trials across all product lines. Revenue is generated primarily through recurring subscription license distribution (with support and setup included) and managed service engagements. A partner/affiliate program targeting MSPs, IT consultants, tech bloggers, and resellers provides 20% recurring month-after-month commissions, with RDBU handling end-client billing, tech support, and setup for partners who choose to outsource those functions. Free 24/7 US-based remote-in tech support is included with all products.
The technology stack is built on third-party vendor infrastructure (Kaseya/Datto, OpenText, Vembu, Iron Mountain) rather than proprietary RDBU-developed IP. Key technical components include Datto SaaS Defense for zero-day threat detection in Microsoft 365 (hosted on Azure), delta block deduplication, continuous automated backups, 256-bit AES FIPS-compliant encryption, agentless VM protection, and SOC II Type 2 certified mirrored data vaults (managed by Iron Mountain for LiveVault). RDBU's role is product curation, distribution, partner enablement, and technical support rather than platform development.
Remote Data Backups firmographics
Firmographics- Name
- Remote Data Backups
- Legal name
- Remote Data Backups, Inc.
- Website
- http://www.remotedatabackups.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Remote Data Backups, Inc. is a Fort Collins, Colorado-based distributor and MSP that distributes Kaseya/Datto, OpenText, and Vembu backup and cybersecurity products on contract-free subscriptions to MSPs, IT departments, and SMBs across the US and Canada, supported by a 20% recurring partner commission program.
- Ownership category
- akta.pro rank
Remote Data Backups industry classification
Industry- Product category
- Managed Backup Services
- NAICS
- Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI)
- akta.pro secondary industries
- Managed Backup Operations (On-Prem & Hybrid) (BPAEALAC), Endpoint, SaaS & M365/Google Workspace Backup Services (BPAEALAJ), Backup & Restore Platforms (Cloud Backup) (HDABAIAB)
Keywords
Where Remote Data Backups is headquartered
LocationHeadquarters
- HQ city
- Fort Collins
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Remote Data Backups business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Marketing or Sales, Personnel, Technology or R&D
Revenue model
- Software License Distribution - Kaseya/Datto: Remote Data Backups distributes Kaseya/Datto backup, BCDR, RMM, EDR, and antivirus products on a subscription basis. They are the only US/Canada distributor of Kaseya/Datto products, offering contract-free licensing. Revenue is generated through recurring subscription fees from end-user clients billed monthly or annually.
- Software License Distribution - LiveVault / OpenText: Distribution of LiveVault (OpenText) server backup products on a subscription basis for file and folder level cloud backup for servers, Exchange, and SQL.
- Software License Distribution - Vembu: Distribution of Vembu BDR Suite for VMware and Hyper-V backup licensing for users deploying on their own infrastructure. Offered as a cost-effective alternative to Veeam.
- Software License Distribution - Connected / OpenText: Distribution of Connected 10 (OpenText) enterprise PC backup software, protecting unlimited data across multiple PCs with file and folder level backup.
- Partner Program - Recurring Commissions: MSP and reseller partners receive 20% recurring commission checks month-after-month for referring clients. Remote Data Backups bills the end client directly while partners earn passive recurring income without managing billing or support.
- Managed Service Provider (MSP) Services: RDBU operates as both a distributor and an MSP, managing the entire backup and recovery process for clients including remote assistance, tech support, upgrades, and installations. Partners can choose to let RDBU handle all client management or manage directly.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Contract-free subscription licensing with zero commitments |
| Freemium | Pay-as-you-go | 30-day free trial for all products |
| Subscription | Monthly | Connected Backup - Enterprise PC backup pricing |
| Other | Monthly | Partner commission structure - 20% recurring |
| Subscription | Monthly | Connected Backup retention options |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels10 records
Remote Data Backups product offering
Product offeringCore offering
Remote Data Backups, Inc. is a data backup distributor and managed service provider (MSP) headquartered in Fort Collins, Colorado, founded in 1996. The company distributes enterprise backup products from multiple vendors including Kaseya/Datto, LiveVault/OpenText, Vembu, and Connected Backup, and supplements distribution with managed backup services for MSPs, IT directors, and small-to-medium businesses.
Product overview
Remote Data Backups is a data backup distributor and Managed Service Provider (MSP) offering a comprehensive portfolio of backup, recovery, and cybersecurity products. The company distributes Datto (Kaseya) products including BCDR solutions (Datto BCDR, SIRIS, ALTO), SaaS protection (SaaS Protection, SaaS Defense, SaaS Protection+), endpoint management (RMM, EDR, Antivirus), file sync and share (Workplace), and managed SOC services. Additional offerings include Kaseya 365 endpoint protection, IT Complete management platform, LiveVault server backup, Vembu BDR Suite for VMware/Hyper-V, and OpenText Connected Backup for PC protection. The product suite covers bare-metal recovery, image backup, file and folder backup, SaaS backup for Microsoft 365 and Google Workspace, virtualization backup, and comprehensive cybersecurity protection with 24/7 US-based support included.
Differentiator
Problem solved
Functional benefit
Products and services
- Kaseya/Datto Backup Solutions
- LiveVault/OpenText Backup
- Vembu Backup & DR
- Connected Backup
- Managed Backup Services (MSP)
Quantifiable outcome
- 30% average cost savings for MSPs and IT Departments compared to other backup solutions
- +4 more outcomes
Companies that use Remote Data Backups
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles2 records
Remote Data Backups technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature12 records
Remote Data Backups partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, secondary and supporting.
- Kaseya (Datto)coreRemote Data Backups is the only US/Canada distributor of Kaseya/Datto products, offering contract-free licensing. Products distributed include Datto BCDR (Business Continuity and Disaster Recovery), Datto RMM, Datto EDR, Datto Antivirus, Datto SaaS Protection, Datto Workplace, Datto SOC/MDR, and Kaseya 365. RDBU receives priority status from corporate Level 2 and Level 3 support teams for troubleshooting.
- OpenText (Connected Backup)coreRDBU distributes Connected 10 (C10) enterprise PC backup software powered by OpenText. The product offers continuous automated backups, delta block deduplication, FIPS-compliant AES 256-bit encryption, and supports up to 10,000 PCs managed with one login. OpenText Success Story documents RDBU as a Connected MX partner.
- OpenText (LiveVault)coreRemote Data Backups is a LiveVault distributor for MSPs. LiveVault is a trusted and proven continuous cloud-based server backup providing enterprise and SMB agentless backup and disaster recovery. SOC II data vaults managed by Iron Mountain. FERPA, PCI, HIPAA, GLBA, Sarbanes-Oxley compliant.
- VembusecondaryVembu BDR Suite is distributed by RDBU as a cost-effective alternative to Veeam. Products include VMware and Hyper-V virtual machine backups and bare-metal recovery for local or cloud-based infrastructure. RDBU offers free US-based support with the Vembu product line.
- Iron MountainsupportingLiveVault's SOC II data vaults are managed by Iron Mountain. Iron Mountain provides the physical and operational infrastructure for secure data storage, with vaults geographically separated and not prone to fires, earthquakes, or flooding.
- DriveSaverssupportingDriveSavers is recommended as a data recovery partner for scenarios where RDBU's backup products cannot recover data. DriveSavers offers 30 years of certified secure data recovery. RDBU customers receive a 10% discount with mention code DS22793.
- Microsoft AzuresupportingDatto SaaS Defense is an API cloud-based solution hosted on Microsoft's Azure Cloud platform. Datto Backup for Microsoft Azure is also offered as a product through RDBU.
- VMwaresupportingRDBU products support VMware vSphere 6 with VDDK 6.0 and VADP/CBT. Vembu BDR Suite offers agentless VM protection for VMware environments.
- Microsoft Hyper-VsupportingRDBU products support Microsoft Hyper-V server 2008 R2, 2012 R2 Standalone, and 2016 host. Both LiveVault and Vembu BDR Suite offer Hyper-V backup and recovery capabilities.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Remote Data Backups competitors and assessment
Company assessmentDirect peers
- Acronis: Cyber-protection platform combining backup, anti-ransomware, EDR, and RMM — competes head-to-head with the multi-product Datto/Kaseya stack that RDBU distributes to MSPs.
- Barracuda MSP: Security and backup solutions sold exclusively through MSPs — overlapping channel, overlapping buyer persona, and overlapping endpoint/SaaS backup/email protection categories.
- ConnectWise: Provider of PSA, RMM, and cybersecurity platforms built specifically for MSPs; overlapping channel ecosystem and competing for the same MSPs RDBU serves with Datto RMM/EDR.
- Pax8: Global cloud distributor serving MSPs with a broad catalog including backup, security, and RMM solutions — the most direct competitor to RDBU's channel-first MSP distribution model.
- Druva: Cloud-native SaaS data protection platform for Microsoft 365, Salesforce, and enterprise workloads — the most direct SaaS backup alternative to Datto SaaS Protection in RDBU's offering.
- Veeam: Enterprise backup and data management vendor with strong MSP and channel programs for virtual, physical, and SaaS workloads — directly competitive with Datto BCDR and Vembu BDR in RDBU's portfolio.
- Sherweb: Cloud software distributor and MSP services provider in North America offering Microsoft, security, and backup solutions through a partner program with recurring commissions — directly comparable to RDBU's model.
Broad incumbents
- Kaseya (Datto): Parent vendor of Datto and the broader Kaseya IT Complete platform — RDBU is a distributor rather than competitor, but Kaseya's direct go-to-market choices fundamentally shape RDBU's opportunity and risk.
- Ingram Micro Cloud: Large global cloud marketplace and distributor aggregating SaaS, security, and infrastructure for resellers/MSPs — a much larger-scale channel partner competing for the same buyer as RDBU.
Emerging players
- MSP360 (CloudBerry Lab): Backup and disaster recovery vendor with a strong MSP focus, supporting cloud workloads, VMs, and endpoints — competes for the same backup-budget slice as Datto BCDR/LiveVault.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Remote Data Backups social profiles
Digital presenceRemote Data Backups compliance and trust
Trust signalCompliance11 records
Remote Data Backups financial estimates
Financial estimateRevenue estimate
Valuation estimate
Remote Data Backups leadership team
Management profileNumber of profiles
Profiles1 record
Remote Data Backups funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Remote Data Backups M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Remote Data Backups
What does Remote Data Backups do?
Remote Data Backups, Inc. is a data backup distributor and managed service provider (MSP) headquartered in Fort Collins, Colorado, founded in 1996. The company distributes enterprise backup products from multiple vendors including Kaseya/Datto, LiveVault/OpenText, Vembu, and Connected Backup, and supplements distribution with managed backup services for MSPs, IT directors, and small-to-medium businesses.
Is Remote Data Backups a public or private company?
Remote Data Backups is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Remote Data Backups founded?
Remote Data Backups was founded in 1999. It employs 11 to 50 people.
Where is Remote Data Backups based?
Remote Data Backups is headquartered in Fort Collins, United States, in the North America region.
How does Remote Data Backups make money?
Six revenue lines are on record. Software License Distribution - Kaseya/Datto is the primary driver. The others are software License Distribution - LiveVault / OpenText, software License Distribution - Vembu, software License Distribution - Connected / OpenText, partner Program - Recurring Commissions and managed Service Provider (MSP) Services.
Who are Remote Data Backups's main competitors?
Direct peers on record are Acronis, Barracuda MSP, ConnectWise, Pax8, Druva, Veeam and Sherweb. Broad incumbents are Kaseya (Datto) and Ingram Micro Cloud. MSP360 (CloudBerry Lab) is listed as an emerging player.
Does Remote Data Backups have an API?
No public API is recorded for Remote Data Backups.
What industry is Remote Data Backups in?
Remote Data Backups's product category is Managed Backup Services. Its primary akta.pro industry code is BPAEALAI, Backup & DR Software Implementation & Managed Platforms, with a secondary code of BPAEALAC, Managed Backup Operations (On-Prem & Hybrid). Its NAICS code is 541513 and its SIC code is 7370.