East Lancashire Hospice

What East Lancashire Hospice does

East Lancashire Hospice is a registered charity (Charity No. 1075653, Company No. 3755216) providing specialist palliative care to people with life-limiting illnesses across Blackburn, Darwen, Hyndburn, and the Ribble Valley in Lancashire, England. Founded on 21 June 1984 by Dr Siegleman after he raised £700,000 through community fundraising, the hospice operates a 10-bed Inpatient Unit with private ensuite rooms alongside a portfolio of nine interconnected clinical services: Hospice at Home, Clinical Nurse Specialists, Creative and Support Therapies, Bathing Service, Complementary Therapy, Physiotherapy, Counselling, and Bereavement Support. The clinical operation is delivered by 120 employees and sustained by 250+ volunteers, with the Inpatient Unit costing £8,000 per day to run and the Hospice at Home service delivering 9,000+ care hours annually.

The organization's revenue model is a hybrid community-led funding structure, with approximately one third of total funding (approximately £1.5M) coming from government sources and the remaining £3M+ raised annually through a diversified portfolio including individual donations (6,000+ donors per year), corporate partnerships (Ambassador Scheme tiers from £3,000 to £8,000, Enterprise Heroes at £365/year), a Gambling Commission-licensed weekly lottery (£1 per week), eight charity shops, an eBay online store, an on-site café (Café Retreat), a Gifts in Wills programme, an annual events calendar, and Gift Aid reclamation. The hospice must raise over £4.5 million annually to sustain operations. The technology stack is standard web infrastructure with an online referral system, donation portals, and integrations with JustGiving and Much Loved for fundraising and memorial services. Marketing is conducted through organic social media, content marketing, email newsletters, community events, and corporate partnership programmes, with no disclosed AI or proprietary technology capabilities.

Name

East Lancashire Hospice

Legal name

East Lancashire Hospice

Website

https://eastlancshospice.org.uk

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

East Lancashire Hospice is a registered UK charity providing specialist palliative care and bereavement support to patients with life-limiting illnesses across Blackburn, Darwen, Hyndburn, and the Ribble Valley, operating a 10-bed inpatient unit and home care services funded primarily through community donations.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (62161), Other Individual and Family Services (624190)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Inpatient Hospice (General Inpatient Care) (HLADAHAB)

akta.pro secondary industries

Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Home Hospice Agencies (HLAFAEAC), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), End-of-Life 24/7 In-Home Care (Hospice Support) (HSABAHAG)

Keywords

• Palliative care services
• Specialist hospice care
• End of life care
• Bereavement support
• Community fundraising

Headquarters

HQ city

Blackburn

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Government Funding: Statutory funding from government sources, representing approximately one third of total annual revenue
2. Community Donations: Individual donations from community members; over 6000 people in the community made a donation last year
3. Corporate Partnerships: Enterprise Heroes Scheme at £365/year, Ambassador Scheme (Bronze £3,000, Silver £5,000, Gold £8,000), Corporate Challenge, Charity of the Year partnerships, sponsorship opportunities, cause-related giving, matching gifts, and payroll giving
4. Events and Fundraising: Organised events including pub walks, gravy wrestling, car shows, wing walks, 10K race, and community fundraising activities
5. Lottery: Weekly lottery at £1 per week with potential prize of £10,000; regulated by Gambling Commission
6. Retail Operations: Charity shops in Blackburn, Darwen, Accrington, Great Harwood Kids, Clitheroe, Clitheroe Kids, and Wilpshire; online shop and eBay store; furniture collection service; Gift Aid scheme
7. Gifts in Wills: Legacy giving programme where supporters can leave gifts in their Will; one in ten patients supported through community generosity including legacy gifts
8. Café Retreat: On-site café open to public Tuesday to Friday, 9am-2pm; profits support patient care; also provides external event catering and Life of Pie pre-order scheme

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

East Lancashire Hospice is a specialist palliative care provider delivering free clinical services to people with life-limiting illnesses across Blackburn, Darwen, Hyndburn and the Ribble Valley. Core offerings include a 10-bed Inpatient Unit providing 24/7 specialist care, Hospice at Home visiting services, Clinical Nurse Specialists, Creative and Support Therapies, a specialist Bathing Service, Complementary Therapy, Physiotherapy, Counselling, and Bereavement Support. The hospice is sustained through government funding, community donations, retail operations, a regulated lottery, corporate partnerships, gifts in wills, and fundraising events, raising over £4.5 million annually.

Product overview

East Lancashire Hospice operates as a specialist palliative care provider offering a unified portfolio of clinical services and community support programmes. The core clinical offering comprises nine interconnected services: the 10-bed Inpatient Unit providing 24/7 specialist care; Hospice at Home delivering care in patients' residences; Clinical Nurse Specialists managing complex symptoms; Creative and Support Therapies (CaST) providing holistic activities; Bathing Service for neurological patients; Complementary Therapy including aromatherapy and reflexology; Physiotherapy; Counselling; and Bereavement Support. Complementing clinical services, the hospice runs Café Retreat (on-site cafe with catering services), a chain of retail charity shops, a weekly lottery, corporate partnership schemes, memorial services, gifts in wills programme, events calendar, community fundraising, and volunteer services. The organisation serves Blackburn, Darwen, Hyndburn, and Ribble Valley communities, raising over £4.5 million annually with only one-third funded by government.

Differentiator

Problem solved

Functional benefit

Brands

• Café Retreat: On-site café at East Lancashire Hospice, open to the public, serving homemade food. All profits go to support patient care.

Products and services

• Inpatient Unit
• Hospice at Home
• Clinical Nurse Specialists
• Creative and Support Therapies (CaST)
• Bathing Service
• Complementary Therapy
• Physiotherapy
• Counselling
• Bereavement Support
• Café Retreat
• Charity Retail Shops
• Hospice Weekly Lottery
• Corporate Partnerships
• Memorial Services
• Gifts in Wills
• Annual Events Programme
• Volunteer Services
• Online Referral System

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Cribbin & CominorStrategic or Co-development PartnerPartnered solicitor firm that donates 10% of Will-writing fees back to the hospice
• NybblecoreGTM or Marketing PartnerIT solutions company that became a Gold Ambassador for East Lancashire Hospice, providing corporate support
• HMRCminorOthersProcesses Gift Aid declarations and payments on charitable donations
• North West Ambulance ServiceminorStrategic or Co-development PartnerPatient Transport Service coordinating transport for patients accessing Creative and Support Therapies
• East Lancashire Hospitals TrustcoreStrategic or Co-development PartnerProvides Clinical Nurse Specialist services for patients in Hyndburn and Ribble Valley; collaborative working on patient care
• Local MosquesminorStrategic or Co-development PartnerCommunity partnerships for Ramadan collections and fundraising activities
• Benenden HealthminorOthersPrivate healthcare provider available to hospice employees through employee benefits package

Scale indicators9 records

Recent moves9 records

Expansion highlights5 records

Emerging players

• Derian House Children's Hospice: Lancashire-based children's hospice providing respite and palliative care. Comparable regional community-fundraising model but distinct patient demographic (children vs. adults).
• Zoe's Place Baby Hospice: UK hospice providing palliative and respite care for babies and infants. Comparable hospice operating model and charity-funded structure but focused on a different age cohort.

Broad incumbents

• St Christopher's Hospice: The UK's first modern hospice, based in London. Operates a larger inpatient and home care palliative service and is the spiritual founder-inspiration for East Lancashire Hospice, making it a benchmark peer.
• Marie Curie: National charity running hospices and a UK-wide community nursing service for terminal illness. Overlaps with East Lancashire Hospice's hospice-at-home offering but operates at far greater scale and scope.
• Sue Ryder: National charity operating multiple hospices and palliative care services across the UK. Comparable community-funded model with broader palliative and neurological care remit.
• Trinity Hospice: Major London-based hospice providing inpatient palliative care, community services and extensive fundraising operations. Comparable service portfolio at significantly larger scale.

Others

• Hospice UK: National membership body supporting UK hospices including East Lancashire Hospice. Functions as sector trade association, training provider and policy advocate rather than a direct care competitor.

Direct peers

• St Catherine's Hospice: Lancashire-based hospice (Lostock Hall, Preston) providing inpatient palliative care, hospice at home and bereavement services. Comparable size, scope and community-funded model in the same county.
• Pendleside Hospice: Burnley-based hospice serving the Burnley and Pendle area of Lancashire with inpatient, hospice-at-home and fundraising operations. Closest geographic and service-line peer to East Lancashire Hospice.
• Rossendale Hospice: Specialist palliative care hospice serving the Rossendale Valley in Lancashire. Similar size and service mix (inpatient unit, day services, fundraising) to East Lancashire Hospice.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/elhospice
• YouTubeyoutube.com/channel/UCZoggg6tXfDowWIdnUnhRCQ
• Facebookfacebook.com/EastLancashireHospice
• LinkedInlinkedin.com/company/east-lancashire-hospice
• Instagraminstagram.com/eastlancshospice

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Lancashire Hospice