MHA Care

What MHA Care does

MHA Care is a not-for-profit home and community care provider headquartered in Yarrawonga, Victoria, delivering aged-care, disability, and community-support services across Moira Shire and southern New South Wales. The organisation traces its origins to 1999 and was previously known as Moira Healthcare Alliance before rebranding to MHA Care; it operates with a staff base of 101–250 employees under CEO Michael Hogan and Board Chair Bernadette McKenzie.

The service portfolio spans personal care, respite care, home maintenance, Meals on Wheels, Planned Activity Groups, and Care Partner-coordinated home care delivered under the Commonwealth Home Support Programme, the Victorian HACC-PYP, and Home Care Packages, with a managed transition to the Support at Home program from November 2025. Complementary community programs include Moira FoodShare (now reaching 29 towns and 5,000+ people per month) and the wholly-owned Yarrawonga Community Opportunity Shop, established in 2010, which generates retail proceeds that cross-subsidise community services.

The underlying technology stack is conventional community-care delivery: multi-channel client intake (phone, online, in-person), assigned Care Partner coordination, and government-funded program administration. There is no disclosed proprietary platform, digital-care product, or AI/ML capability. Revenue mechanics are a blend of government block funding and per-client package payments, private client contributions, community donations, and retail income from the Opportunity Shop; the organisation reports $7.4M in annual social impact. No revenue figure, headcount growth trend, or capital structure is publicly disclosed.

Name

MHA Care

Legal name

MHA Care Limited

Website

https://mhacare.org.au

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

MHA Care is a not-for-profit home and community care provider based in Yarrawonga, Victoria, delivering government-funded aged care, disability support, respite, meals, and home maintenance services across Moira Shire and southern New South Wales via Care Partners and community programs.

Ownership category

akta.pro rank

Product category

Home and Community Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industries

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB), Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG), Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF)

Keywords

• Home care services
• Aged care support
• Community care services
• Disability support services
• Meals on wheels

Headquarters

HQ city

Yarrawonga

HQ country

Australia

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Government Subsidized Services (CHSP): Commonwealth Home Support Programme funding provides subsidized services to eligible customers. Customers pay a small contribution towards service costs. Waitlists may apply.
2. HACC PYP Funding: Home and Community Care Program for Younger People provides funding for eligible Victorians under 65 (or under 50 for Aboriginal and Torres Strait Islander people). Income-based client contributions apply.
3. Home Care Packages: Government-funded Home Care Packages managed by MHA Care as an approved provider. MHA Care charges a flat fee for Care Management and Package Management but does not charge daily care fees, set up fees, or exit fees.
4. Private Pay Services: Services provided to customers not eligible for government subsidies or who prefer to purchase services privately. No waiting list or formal assessment required. Can be purchased on a one-off, short term, or regular ongoing basis.
5. Food Share Donations: Moira FoodShare collects monetary and goods donations to distribute food hampers to community members in need. Donations are tax-deductible as MHA Care is a registered charity.
6. Opportunity Shop Revenue: The Yarrawonga Community Opp Shop, established in 2010, generates non-traditional funding through sale of donated second-hand items. Proceeds support MHA Care operations and the Moira FoodShare program.
7. Veterans Home Care, WorkCover, TAC: MHA Care is an approved provider for Veterans Home Care, WorkCover Victoria, and Transport Accident Commission services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

MHA Care is a not-for-profit organization delivering government-subsidized and privately paid home and community care services across northern Victoria and southern New South Wales. Core services include personal care, domestic assistance, respite care, Meals on Wheels, home maintenance, planned activity groups, food relief (Food Share), and an Opportunity Shop, primarily serving aged people, people with disabilities, their carers, and food-insecure families.

Product overview

MHA Care operates as a not-for-profit home and community care organization offering a portfolio of interconnected services designed to support aged, frail, and disabled individuals to live independently at home. The core service offering is structured around government-funded programs (Support at Home/Home Care Packages, HACC-PYP, Commonwealth Home Support Programme) supplemented by private-pay options. The primary services include: Personal Care, Home Care (domestic assistance), Respite Care, Planned Activity Groups, Meals on Wheels, Home Maintenance, and Moira FoodShare (food relief). Supporting infrastructure includes the Yarrawonga Community Opportunity Shop which generates funding for operations. All services are coordinated through dedicated Care Partners under the Support at Home framework.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Care
• Home Care Packages / Support at Home
• Respite Care
• Meals on Wheels
• Home Maintenance
• Planned Activity Groups
• Food Share
• Opportunity Shop
• HACC-PYP Services

Quantifiable outcome

• Over 5,000 people supported monthly through Moira FoodShare
• +3 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Moira Shire CouncilcoreStrategic or Co-development PartnerMoira Shire Council partnered with four existing health care services in 1999 to form the Moira Healthcare Alliance (now MHA Care). The council continues to provide funding support for community care services.
• My Aged CarecoreChannel Partner/ Reseller/ DistributorMy Aged Care is the Australian Government's gateway for aged care services. MHA Care is an approved provider listed through this portal, which directs eligible clients to MHA Care for services.
• 49+ Community Partner OrganizationscoreStrategic or Co-development PartnerMoira FoodShare works with 49+ community partners including community houses, neighbourhood centres, schools, churches, and volunteer-run hubs across 29 towns in Victoria and NSW to distribute food relief.
• Veterans Home CareminorChannel Partner/ Reseller/ DistributorMHA Care is an approved provider for Veterans Home Care services, delivering care to eligible veterans and their families.
• WorkSafe VictoriaminorChannel Partner/ Reseller/ DistributorMHA Care is an approved provider for WorkCover Victoria services, delivering rehabilitation and care services to injured workers.
• Transport Accident Commission (TAC)minorChannel Partner/ Reseller/ DistributorMHA Care is an approved provider for Transport Accident Commission services, delivering care to clients with transport accident injuries.

Scale indicators9 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Baptcare: Large NFP provider of home and community aged care across Victoria and Tasmania, including CHSP, HCP, and respite services — directly comparable not-for-profit, multi-program home-care operator with community-based delivery.
• Uniting AgeWell: NFP provider of in-home aged care, respite, and community programs across Victoria and Tasmania; directly comparable in service mix, government funding model, and care-partner structure.
• VMCH (Villa Maria Catholic Homes): Victorian NFP delivering home care packages, personal care, and community aged-care services; comparable NFP multi-program provider with care-coordination model.
• Benetas: Victorian NFP aged-care provider offering home care packages, respite, and personal care services; comparable multi-service community-care portfolio with similar CHSP/HCP reliance.
• mecwacare: Victorian NFP delivering home care, personal care, respite, and community programs — comparable NFP home-and-community-care model with similar government-program dependency and care-partner coordination.

Regional players

• Goulburn Valley Health: Regional Victorian health service delivering community and home-based care in the Goulburn Valley adjacent to MHA Care's catchment; comparable regional community-care delivery model and government funding reliance.
• Echuca Regional Health: Regional Victorian health service with community-care and aged-care programs serving the Campaspe/Moira corridor; comparable regional multi-service community-care operator with overlapping eligible population.

Broad incumbents

• Bolton Clarke: One of Australia's largest NFP home-care and residential aged-care operators; broader incumbent with overlapping in-home services and national reach that dwarfs regional providers like MHA Care.
• Australian Unity — Home Care Services: Large national mutual offering HCP, CHSP, and broader wellbeing services; broader incumbent with overlapping home-care services but a much wider portfolio spanning insurance, banking, and retirement living.

Emerging players

• Brotherhood of St Laurence: NFP delivering social-support, food-relief, and community programs including for elderly and disadvantaged populations; comparable community-development and food-relief focus through programs similar in spirit to Moira FoodShare.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/mhacare

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MHA Care