R2G Services
R2G Cloud Communications is a privately held Chicago-based managed service provider founded in 2001, offering unified communications (Elevate UC), Microsoft 365 resale, and carrier-neutral internet brokerage primarily to SMBs across the United States.
- Company typePrivate
- Founded2001
- HeadquartersChicago, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What R2G Services does
R2G Cloud Communications LLC is a privately held managed service provider founded in 2001 and headquartered in Chicago, Illinois (875 North Michigan Avenue, Suite 3100), with a secondary office in Scottsdale, Arizona. The firm operates as a one-stop shop for cloud-based communications, productivity, and connectivity services, primarily targeting small and mid-sized businesses (SMBs) across the United States. Despite a 22+ year operating history, the company is reported to employ 1-10 people, reflecting a lean operating model built on third-party distribution and resale arrangements rather than proprietary technology development.
The company's core product is Elevate UC, a hosted unified communications platform that combines a cloud-based PBX phone system, video conferencing, team chat, business SMS, screen sharing, file management, virtual voicemail with transcription, and WebFax into a single integrated offering with 90+ enterprise-grade features and a 99.999% financially-backed uptime SLA. R2G also operates as an authorized Microsoft Cloud Solution Provider (CSP), reselling Microsoft 365 plans (Business Basic, Business Standard, Business Premium, and Apps for Business) bundled with expert migration and 24/7 certified support. The third pillar is a carrier-neutral internet brokerage: R2G sources business internet from ten major US carriers (AT&T Business, Comcast Business, Spectrum, Verizon, CenturyLink/Lumen, Cogent, WOW!, Cox, Frontier, Zayo) and earns referral commissions. The firm also sells preconfigured IP hardware from Polycom, Cisco, Yealink, and Fanvil, and offers domain registration (via r2gdomains.com) and WordPress hosting (via a WP Engine partnership).
R2G monetizes primarily through recurring per-user subscriptions ($32.99 per user per month for Elevate UC with a five-user minimum and no long-term contract), Microsoft 365 resale, internet connectivity referral commissions, and hardware sales. Go-to-market is consultative, sales-led, and SMB-focused, supported by content marketing (blog articles on the r2g.com domain, including a September 2025 Elevate UC promotion and a July 2025 Microsoft 365 buying guide) and presence across LinkedIn, X, Facebook, and Instagram. Distribution is augmented by the Microsoft CSP channel and direct sales engagement via phone (Chicago, Scottsdale, national toll-free) and email ([email protected], [email protected]).
R2G Services firmographics
Firmographics- Name
- R2G Services
- Legal name
- R2G Cloud Communications LLC
- Website
- https://r2g.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- R2G Cloud Communications is a privately held Chicago-based managed service provider founded in 2001, offering unified communications (Elevate UC), Microsoft 365 resale, and carrier-neutral internet brokerage primarily to SMBs across the United States.
- Ownership category
- akta.pro rank
R2G Services industry classification
Industry- Product category
- Cloud Communications
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where R2G Services is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
R2G Services business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Microsoft 365 Resale (CSP): R2G acts as a Microsoft Cloud Solution Provider (CSP), reselling Microsoft 365 plans to business customers with expert migration and ongoing support included.
- Elevate UC Subscription: Flat monthly per-user rate subscription for unified communications platform. Includes unlimited local and domestic long distance, integrated chat, video conferencing, screen sharing, file collaboration, and free support.
- Internet Connectivity Brokerage: R2G acts as a telecom broker sourcing business internet from major carriers. Carriers pay R2G commissions for sourcing customers - no cost to the customer. R2G provides unbiased options, side-by-side comparisons, and handles the entire ordering process.
- Hardware Sales (IP Phones): Sale of preconfigured IP phones from manufacturers such as Polycom, Cisco, Yealink, and Fanvil. Phones are plug-and-play and delivered preconfigured to work with the Elevate UC service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Elevate UC - $32.99 per month per user (5 user minimum) |
| Subscription | Monthly | Microsoft 365 Business Basic - Web/Cloud apps only with Teams & Exchange email |
| Subscription | Monthly | Microsoft 365 Business Standard - Full Office desktop apps, Teams, 1TB OneDrive |
| Subscription | Monthly | Microsoft 365 Business Premium - Security-heavy industries with Intune device management, Defender |
| Subscription | Monthly | Microsoft 365 Apps for Business - Word, Excel, PowerPoint, OneDrive (no email) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
R2G Services product offering
Product offeringCore offering
R2G Cloud Communications sells and supports the Elevate UC unified communications platform, a cloud-based PBX, video conferencing, chat, screen sharing, and file management solution targeted at SMBs and priced at a flat $32.99 monthly per-user subscription. The company also resells Microsoft 365 plans as an authorized Cloud Solution Provider, sources business internet from major US carriers as a telecom broker, and offers domain registration and WordPress hosting. All offerings are bundled with expert migration, setup, and 24/7 certified support.
Product overview
R2G Cloud Communications is a one-stop shop for the office in the cloud, delivering unified communications and collaboration solutions for SMBs. The core product is Elevate UC, a fully integrated unified communication and collaboration platform combining PBX phone system, video conferencing, chat, screen sharing, and file management. This is complemented by Microsoft 365 distribution (resale and management), Internet Connectivity sourcing from major carriers, Domain services, and WordPress Hosting partnerships. The company operates as a managed service provider offering expert migration, setup, and ongoing support services.
Differentiator
Problem solved
Functional benefit
Brands
- ELEVATE UC: A fully integrated unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing, and file management into a seamless experience.
- Microsoft 365
Products and services
- Elevate UC Fully integrated unified communication and collaboration platform for SMBs combining a cloud-based PBX phone system, video conferencing, team chat, screen sharing, file management, and business SMS with 90+ enterprise-grade features and a 99.999% financially-backed uptime SLA. Priced at $32.99 per user per month with a 5-user minimum.
- Microsoft 365 Microsoft 365 subscription plans resold and managed by R2G as an authorized Microsoft Cloud Solution Provider, including Business Basic (web/cloud apps with Teams and Exchange email), Business Standard (full Office desktop apps, Teams, 1TB OneDrive), Business Premium (security-heavy industries with Intune device management and Defender), and Apps for Business (Office apps only without email). Includes free expert migration and 24/7 certified support.
- Internet Connectivity Carrier-neutral business internet sourcing service provided at no cost to the customer. R2G acts as a telecom broker sourcing Fiber, Dedicated Internet, Cable, Ethernet, and SD-WAN solutions from major carriers including AT&T Business, Comcast Business, Spectrum, Verizon, CenturyLink (Lumen), Cogent Communications, WOW!, Cox Business, Frontier Communications, and Zayo Group. Includes side-by-side comparisons, unbiased options, and full ordering process handling.
- R2G Domains Domain registration services offered through r2gdomains.com for business and personal domain needs.
- WordPress Hosting Managed WordPress hosting services offered in partnership with WP Engine, providing businesses with a special offer through R2G's reseller relationship.
Quantifiable outcome
- 99.999% uptime SLA (financially-backed)
- +3 more outcomes
Companies that use R2G Services
Customer profileSegments8 records
Ideal customer profiles2 records
R2G Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature6 records
R2G Services partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- MicrosoftcoreR2G is an authorized Microsoft Cloud Solution Provider (CSP) partner, offering Microsoft 365 plans including Business Basic, Business Standard, Business Premium, and Apps for Business. Provides expert migration and 24/7 support from Microsoft certified experts.
- AT&T BusinesscoreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
- Comcast BusinesscoreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
- SpectrumcoreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
- VerizoncoreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
- CenturyLink (Lumen)coreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
- Cogent CommunicationscoreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
- WOW! BusinesscoreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
- Cox BusinesscoreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
- Frontier CommunicationscoreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
- Zayo GroupcoreInternet connectivity partner - one of the major carriers R2G sources business internet from for customers.
Scale indicators4 records
Recent moves5 records
Expansion highlights6 records
R2G Services competitors and assessment
Company assessmentDirect peers
- RingCentral: Public UCaaS leader offering cloud PBX, video, messaging, and contact center targeting SMB through enterprise. Directly competes with R2G Elevate UC in the same product category with overlapping SMB/mid-market customer base.
- GoTo (formerly LogMeIn): SMB-focused UCaaS provider offering GoTo Connect with cloud PBX, video conferencing, and collaboration. Comparable SMB target market and similar feature breadth to R2G Elevate UC.
- Nextiva: UCaaS provider heavily focused on SMBs with bundled voice, video, chat, and collaboration tools. Closest SMB-focused direct competitor to R2G Elevate UC with similar feature breadth and pricing model.
- Vonage (Ericsson): UCaaS and communications platform provider acquired by Ericsson for business-focused communications. Directly competes with R2G in cloud PBX and unified communications for SMB/enterprise segments.
- 8x8: Public UCaaS and contact center provider serving SMB through enterprise with cloud PBX and unified communications. Directly competes with Elevate UC in SMB/mid-market segment.
- Dialpad: AI-powered UCaaS platform offering voice, messaging, video, and contact center primarily for SMBs and mid-market. Comparable business model and target customer profile to R2G with similar feature parity.
Broad incumbents
- Zoom: Broad communications platform with Zoom Phone UCaaS product, video, chat, and collaboration. Competes with Elevate UC in SMB/mid-market as a broader incumbent with deeper brand recognition and R&D resources.
- Cisco Webex: Established UC incumbent with Webex Calling, video, and collaboration suite. Broader portfolio competitor to R2G Elevate UC with deeper enterprise focus but SMB offerings.
- Mitel: Established UC and communications provider with cloud and hybrid offerings for SMB through enterprise. Competes broadly in the same UCaaS category as R2G with deeper international presence.
- Microsoft Teams Phone: Native Teams Phone System bundled with Microsoft 365, increasingly positioned as a UCaaS replacement. While R2G is a Microsoft CSP partner, Teams Phone competes directly with Elevate UC as part of a broader Microsoft portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
R2G Services social profiles
Digital presenceR2G Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
R2G Services leadership team
Management profileNumber of profiles
R2G Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
R2G Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about R2G Services
What does R2G Services do?
R2G Cloud Communications sells and supports the Elevate UC unified communications platform, a cloud-based PBX, video conferencing, chat, screen sharing, and file management solution targeted at SMBs and priced at a flat $32.99 monthly per-user subscription. The company also resells Microsoft 365 plans as an authorized Cloud Solution Provider, sources business internet from major US carriers as a telecom broker, and offers domain registration and WordPress hosting. All offerings are bundled with expert migration, setup, and 24/7 certified support.
Is R2G Services a public or private company?
R2G Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was R2G Services founded?
R2G Services was founded in 2001. It employs 1 to 10 people.
Where is R2G Services based?
R2G Services is headquartered in Chicago, United States, in the North America region.
How does R2G Services make money?
Four revenue lines are on record. Microsoft 365 Resale (CSP) is the primary driver. The others are elevate UC Subscription, internet Connectivity Brokerage and hardware Sales (IP Phones).
Who are R2G Services's main competitors?
Direct peers on record are RingCentral, GoTo (formerly LogMeIn), Nextiva, Vonage (Ericsson), 8x8 and Dialpad. Broad incumbents are Zoom, Cisco Webex, Mitel and Microsoft Teams Phone.
Does R2G Services have an API?
No public API is recorded for R2G Services.
What industry is R2G Services in?
R2G Services's product category is Cloud Communications. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 518210 and its SIC code is 7385.