Conexión

What Conexión does

Conexión (legal entity: Conexión RH, S.A. de C.V.) is a Mexico-based HR services provider founded in 2010 and headquartered in Naucalpan de Juárez, State of Mexico. The company operates seven core HR service lines that cover the full pre- and post-hire lifecycle: background checks / socioeconomic studies (priced at $580–$780 MXN per unit), recruitment and selection with in-depth interviews, psychometric testing, customized corporate training plans with training-needs detection, onboarding programs, workplace drug testing, and corporate offsite / event planning. Service delivery relies on a nationwide network of certified field evaluators ("Certificadores") who conduct home visits, drug tests, and reference checks, supported by digital platforms that share real-time process status with clients and a 24/7 monitoring center.

The go-to-market is sales-led and direct, with WhatsApp Business, a toll-free line (800 953 2900), and website forms as primary intake channels. Pricing is bifurcated between pay-as-you-go unit pricing for SMBs and custom multi-year contracts for enterprise clients with 10+ monthly requests, with uniform national pricing regardless of location. Named enterprise clients include Nu Skin Enterprises, CONSEG (12+ year partnership), and Teleperformance (10-year partnership). Beyond HR services, Conexión has launched a separate CARGO sub-brand (November 2023) for logistics and merchandise delivery — COD, same-day, next-day, and returns — with GPS-tracked vehicles, in-unit cameras, and insurance coverage across Mexico.

The primary customer segment is small and medium enterprises (PYMEs) in Mexico, with corporate enterprises as a secondary segment and safety-sensitive industries (industrial, transportation, security) targeted for drug testing. The company also operates a corporate parent/affiliate relationship with Grupo Chulavista. Revenue, funding, and headcount trend data are not disclosed in public sources; the company is privately held with no institutional investors identified.

Name

Conexión

Legal name

CONEXION RH, S.A. de C.V.

Website

https://conexionrh.com.mx

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Conexión is a Mexico-based HR services provider delivering recruitment, background checks, psychometric testing, drug testing, training, onboarding, and corporate event planning to LATAM SMEs and enterprises via a nationwide network of certified field evaluators.

Ownership category

akta.pro rank

Headquarters

HQ city

Naucalpan De Juárez

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Background Check / Socioeconomic Studies: Comprehensive background verification services including socioeconomic studies, labor investigations, and legal reports. Priced at $780 MXN + IVA for full package (Full Access) and $580 MXN + IVA for standard legal/labor investigation.
2. Recruitment and Selection: Talent search and recruitment services using trust tests and in-depth interviews to identify suitable candidates for client organizations
3. Training Plans: Corporate training programs designed according to client needs, delivered individually or in groups, in-person or remotely via digital platforms
4. Psychometric Testing: Personality and aptitude evaluation services for candidates during hiring processes
5. Drug Testing / Toxicology Exams: Workplace drug testing services applied to employees to detect substance use, maintaining appropriate work environments
6. Onboarding Services: New talent integration services combining innovative technology with human touch, tailored to unique client needs
7. Corporate Events and Offsites: Planning and execution of corporate events including work sessions, product launches, team building activities, and celebrations, offered in-person, online, or hybrid formats
8. Cargo Logistics: Logistics and merchandise delivery services under the Cargo vertical. Services include COD (Cash on Delivery), Same Day, Next Day (24-48 hours), and Returns management, with nationwide coverage

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Conexión provides integrated human resources solutions to organizations in Mexico and LATAM, covering the full talent lifecycle: recruitment, background checks, psychometric testing, drug testing, training plan design, and onboarding. It also runs a logistics vertical branded CARGO that handles merchandise delivery including cash-on-delivery, same-day, next-day, and returns services nationwide in Mexico. Services are delivered by a network of certified in-field professionals with real-time process tracking and status reporting for clients.

Product overview

Conexión is an HR solutions company offering a comprehensive suite of talent management services organized as distinct product verticals. The core portfolio includes: Background Check (socioeconomic verification studies), Reclutamiento (recruitment with in-depth interviews), Pruebas Psicométricas (psychometric/aptitude testing), Planes de Capacitación (training needs detection and plans), Onboarding (employee integration), Exámenes Toxicológicos y Pruebas de Antidoping (drug testing), and Planeación de Offsites/Eventos Corporativos (corporate event planning). Additionally, CARGO operates as a separate business vertical addressing logistics and merchandise delivery. These services are delivered through a network of certified professionals, with nationwide coverage in Mexico, and leverage technology integration for real-time process monitoring and reporting.

Differentiator

Problem solved

Functional benefit

Brands

• CARGO: Logistics and goods delivery vertical of business addressing logistics and delivery challenges for clients with same-day, next-day, cash-on-delivery, and returns services.

Products and services

• Background Check (Estudio Socioeconómico) Background verification service that investigates candidates' social, employment, and legal history through home visits, used by organizations for hiring, scholarship grants, credit authorization, property rental, and vendor certification.
• Reclutamiento (Recruitment and Selection) Recruitment service that helps organizations find talent through trust tests and in-depth interviews, designed to identify candidates who will help achieve organizational objectives.
• Pruebas Psicométricas (Psychometric Testing) Evaluation service that assesses candidates' personality and aptitudes during the hiring process to evaluate potential relative to job requirements.
• Planes de Capacitación (Training Plans) Corporate training programs designed according to client needs, delivered individually or in groups, in-person or remotely via digital platforms, with Training Needs Detection (DNC) reports to identify when and how to train work teams.
• Onboarding Employee onboarding service that combines technology with human touch to create tailored integration experiences, guiding new talent from day one of employment.
• Exámenes Toxicológicos y Pruebas de Antidoping (Drug Testing) Workplace drug testing service applied to employees to detect traces of cocaine, marijuana, methamphetamine, and amphetamines through urine tests at candidates' homes or company sites, with immediate preliminary results.
• Planeación de Offsites y Eventos Corporativos (Corporate Event Planning) Corporate event planning service for work sessions, coffee breaks, product launches, activations, and celebrations, offered in-person, online, or hybrid formats.
• CARGO Logistics and merchandise delivery vertical offering Cash on Delivery (COD), Same Day, Next Day (24-48 hours), and Returns services with nationwide coverage in Mexico, real-time GPS tracking, CCTV, 24/7 monitoring, and insurance.
• Consultoría (Consulting) Consulting service leveraging experience across industries including IT, private security, pharmaceutical, automotive, hospitality, and transportation.

Quantifiable outcome

• National coverage in Mexico with same pricing for local and out-of-town services
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Nu Skin EnterprisescoreStrategic or Co-development PartnerNu Skin Enterprises works with Conexión for recruitment and selection process facilitation. Testimonial from Jocelyn Hernández Cruz, Gerente Regional de Recursos Humanos Latinoamérica, confirms professional and client-focused executive attention supporting candidate communication and processes.
• CONSEG (Seguridad Privada)coreStrategic or Co-development Partner12+ year partnership with CONSEG for hiring trusted security personnel. Conexión provides certification services, tools, and ongoing training that have helped reduce staff turnover and decrease workplace accidents.
• TeleperformancecoreStrategic or Co-development Partner10-year partnership with Teleperformance for personnel certification processes, providing added value in every hiring decision through trusted candidate verification services.
• Hacienda CompostelaminorChannel Partner/ Reseller/ DistributorVenue partner for corporate events, offsites, and team building activities. Recommended venue for year-end celebrations and corporate experiences in natural settings.
• Raíces MéxicominorChannel Partner/ Reseller/ DistributorVenue partner for workations and corporate retreats offering natural luxury concept with amenities and experiences for productive yet relaxing corporate getaways.
• Entre HuertosminorChannel Partner/ Reseller/ DistributorVenue partner for corporate events and team building activities mentioned in lead source options.
• Olivo & RomerominorChannel Partner/ Reseller/ DistributorVenue partner for corporate events mentioned in lead source options.
• Grupo ChulavistacoreOthersParent company and affiliate of Conexión RH. The website is created by Grupo Chulavista, indicating corporate umbrella relationship.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• HireRight: Global background check provider serving enterprise clients across multiple geographies; directly comparable to Conexión's background check and socioeconomic study services, though technology-platform-led vs. field-visit-led.
• PageGroup (Michael Page) Mexico: Specialized professional recruitment firm operating in Mexico, focused on mid-to-senior level placements using in-depth interviews — directly comparable to Conexión's recruitment and selection service with similar methodology and target segment.
• 99 Minutos: Mexico-focused last-mile logistics startup offering same-day, next-day, COD, and returns delivery nationwide — the most direct peer to Conexión's CARGO vertical, with comparable service menu and Mexican geographic focus.
• OCCMundial: Mexico's largest online job board and HR services marketplace, offering recruitment, employer branding, and HR solutions to PYMES and enterprise clients — directly comparable to Conexión's recruitment and onboarding offerings in the Mexican market.

Broad incumbents

• Randstad Mexico: Global HR services leader with substantial Mexico presence across staffing, recruitment process outsourcing, and HR solutions — competes with Conexión for mid-market and enterprise HR outsourcing contracts.
• Estafeta: Established Mexican courier, parcel, and logistics company with nationwide coverage and COD capabilities — a broader incumbent for Conexión's CARGO vertical with greater scale and longer operational history.
• Adecco Mexico: Global staffing and HR services leader with established Mexico operations providing temporary staffing, permanent placement, and workforce solutions — a direct competitive peer to Conexión's recruitment and selection services, though at significantly larger scale.
• Kelly Services Mexico: Global staffing and workforce solutions provider with Mexico operations across temporary staffing, permanent placement, and recruitment process outsourcing — broad incumbent competing for the same mid-market HR services segment as Conexión.
• ManpowerGroup Mexico: World's largest staffing firm with broad Mexico operations spanning recruitment, training, and workforce management — competing directly with Conexión's mid-market HR services portfolio while offering greater geographic and segment reach.

Emerging players

• Checkr: API-first background check platform serving US enterprises; an emerging digital-native peer whose technology-led approach could pressure traditional verification providers like Conexión in cross-border or digitally-served client segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/conexionrh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conexión