Sentean
Sentean Group is a Dutch healthcare technology company that provides Fusion, an iOS-based patient engagement platform deployed on Apple iPads and Apple TV in hospital bedside settings across the Netherlands, UK, Germany, France, Switzerland, and Austria.
- Company typePrivate
- Founded2017
- HeadquartersEindhoven, Netherlands
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Sentean does
Sentean Group B.V. is a Dutch healthcare technology company headquartered in Eindhoven that provides Fusion, an iOS-based patient engagement platform deployed primarily on Apple iPads and Apple TV in hospital bedside settings. The platform consolidates patient entertainment (TV, radio, games, streaming), food and drink ordering via an integrated Culicart (PinkRoccade Healthcare) module, video calling with family, service requests, treatment information access, and patient surveys into a single bedside interface, with ActiveSecure proprietary technology providing healthcare-grade security and HL7 integration to ChipSoft electronic health record systems for patient authentication and data privacy. Device fleets are managed through Jamf MDM, and the company bundles hardware accessories (mounting, storage, headsets) through its iQmount subsidiary alongside consultancy, implementation, and managed services.
Sentean serves hospitals and healthcare institutions exclusively, and claims nearly 50% market share in the Dutch hospital patient engagement market following the October 2022 merger with CareServant (a former Philips healthcare subsidiary) and the consolidation of legacy brands Patientline and iQmount under a single holding structure. The go-to-market is direct enterprise sales targeting facility management, IT, and purchasing departments, with consultation, workshops, and pilot projects preceding full deployment under a quote-based subscription/recurring licensing model. Customer bases span the Netherlands, UK, Germany, France, Switzerland, and Austria, with stated plans for US entry.
Since April 2024, Sentean has operated as a subsidiary of SPARK TSL, itself a subsidiary of Canada's Volaris Group, while retaining its existing management team (CEO Willem-Jan te Riele, CTO Jurjen Eisink, CFO Jan Catsburg, CCO George Frey) and brand identity. The SPARK TSL acquisition is positioned to use SPARK TSL's NHS WiFi and patient engagement network to take Fusion into the UK market while offering SPARK TSL technology into the Netherlands, and the group holds ISO 27001:2017, ISO 27701:2019, and NEN 7510-1:2017 certifications relevant to healthcare information security procurement.
Sentean firmographics
Firmographics- Name
- Sentean
- Legal name
- Sentean Group B.V.
- Website
- https://senteangroup.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Sentean Group is a Dutch healthcare technology company that provides Fusion, an iOS-based patient engagement platform deployed on Apple iPads and Apple TV in hospital bedside settings across the Netherlands, UK, Germany, France, Switzerland, and Austria.
- Ownership category
- akta.pro rank
Sentean industry classification
Industry- Product category
- Healthcare Patient Engagement Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
- akta.pro secondary industries
- Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration) (HLACAPAJ), Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC)
Keywords
Where Sentean is headquartered
LocationHeadquarters
- HQ city
- Eindhoven
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
Sentean business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain
Revenue model
- Software Licensing and Services: The company generates revenue through licensing its Fusion patient engagement software to hospitals and healthcare institutions, along with related services including consultancy, implementation, and ongoing support
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Sentean product offering
Product offeringCore offering
Sentean develops and licenses the Fusion patient engagement platform, an iOS-based digital total solution deployed on Apple iPads and Apple TV in hospitals. The platform enables patients to control entertainment (TV, radio, internet, games, streaming), order food and drinks, video call family, access treatment information, request services, and complete discharge surveys. It is sold through enterprise licensing to hospitals and healthcare institutions with related consultancy, implementation, and ongoing support services.
Product overview
Sentean offers a unified digital patient engagement platform called Fusion, supplemented by the hospitality-focused Sentean GastVrij sub-brand. The portfolio includes acquired brands CareServant (former Philips subsidiary), Patientline, and iQmount, each contributing distinct capabilities. CareServant brings international patient engagement solutions across multiple countries; Patientline provides established hospital market presence; and iQmount offers hardware mounting and device management solutions for bedside deployments. The ecosystem integrates with ChipSoft EHR via HL7 and uses Jamf MDM for Apple device fleet management, enabling hospitals to deploy a complete suite of communication, entertainment, and service solutions through a single platform accessible on iPads and Apple TV.
Differentiator
Problem solved
Functional benefit
Brands
- Fusion: Digital total solution providing patient engagement, entertainment, information, and communication services for healthcare providers and consumers. Includes TV, radio, internet, food ordering, video calling, games, and treatment information.
- Patientline
- CareServant
Products and services
- Fusion
Quantifiable outcome
- Nearly 50% market share in Patient Engagement Solutions in Dutch hospital market
Companies that use Sentean
Customer profileNamed customers24 records
Segments1 record
Ideal customer profiles1 record
Sentean technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
Sentean partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, major and supporting.
- CareServantcoreSentean Hospitality Group merged with CareServant (former Philips healthcare subsidiary) to form Sentean Group. CareServant provided patient engagement solutions in hospitals across Netherlands, UK, Germany, France, and Switzerland. The merger created a new holding company with nearly 50% market share in Dutch patient engagement solutions.
- ApplecoreApple iPads and Apple TV are central to Sentean's 'Apple first-strategy'. The company implements iOS-based solutions using Apple devices for patient engagement, taking advantage of iOS security features and user-friendliness.
- JamfmajorJamf MDM (Mobile Device Management) is used by Sentean to manage and secure iPad deployments across hospital environments, ensuring enterprise-grade device management and security.
- ChipSoftmajorChipSoft provides the EHR (Electronic Health Record) system integrated via HL7 with Sentean's Fusion app. This integration enables patient privacy and authentication within the hospital's existing systems.
- PinkRoccade Healthcare / CulicartsupportingPinkRoccade Healthcare's Culicart system provides food and beverage ordering functionality integrated with Sentean's patient engagement platform, enabling patients to order meals through the Fusion app.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Sentean competitors and assessment
Company assessmentOthers
- Jamf: Apple device management and MDM vendor that Sentean explicitly uses to manage iPad fleets. Enabling technology partner whose enterprise healthcare traction is correlated with Sentean's deployment volume.
Direct peers
- SONIFI Health: Interactive patient engagement and hospital Wi-Fi/TV provider serving US hospitals. Closely comparable to Sentean on bedside engagement, entertainment, and EHR-integrated patient experience.
- pCare (Unidine Healthcare): Interactive patient experience platform offering bedside tablets/TVs, meal ordering, education, and entertainment to hospitals. Direct competitor on the core bedside engagement use case Sentean serves.
- GetWell Network: US-headquartered patient engagement platform providing interactive bedside TVs/tablets, education, and entertainment in hospitals. Directly comparable to Sentean's Fusion on product (bedside engagement), customer (acute-care hospitals), and business model (subscription).
- TVR Communications: Patient engagement and education platform providing bedside terminals, TV, and interactive services to hospitals, primarily in the UK and Europe. Direct competitor in the same geographies and category as Sentean.
Broad incumbents
- Oracle Health (Cerner): Major EHR incumbent with patient portal and engagement capabilities. Represents both a potential integration partner for Sentean and a long-term bundling risk given its scale in European hospital systems.
- Epic Systems (MyChart Bedside): Largest US EHR vendor whose MyChart Bedside module delivers patient engagement features (entertainment, education, meal ordering) integrated with the hospital EHR. A bundling threat to Sentean's standalone platform.
- Vocera Communications (Stryker): Clinical communications and workflow platform owned by Stryker, increasingly expanding into patient experience and bedside communication. Overlaps with Sentean's communication/engagement functionality but from a clinician-centric base.
Emerging players
- Caregility: Cloud-based virtual care and patient engagement platform for hospitals, with overlap to Sentean on bedside tablets and patient communications. Smaller, US-rooted emerging player in the same category.
- Aiva Health: Voice-first patient experience and assistant platform deployed on hospital smart speakers and tablets. Emerging player with partial overlap to Sentean's bedside engagement and service-request workflow.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Sentean social profiles
Digital presenceSentean compliance and trust
Trust signalCompliance3 records
Sentean financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sentean leadership team
Management profileNumber of profiles
Profiles5 records
Sentean subsidiaries and ownership
Company hierarchySubsidiaries3 records
Sentean funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sentean M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sentean
What does Sentean do?
Sentean develops and licenses the Fusion patient engagement platform, an iOS-based digital total solution deployed on Apple iPads and Apple TV in hospitals. The platform enables patients to control entertainment (TV, radio, internet, games, streaming), order food and drinks, video call family, access treatment information, request services, and complete discharge surveys. It is sold through enterprise licensing to hospitals and healthcare institutions with related consultancy, implementation, and ongoing support services.
Is Sentean a public or private company?
Sentean is a private company. It is classified as corporate owned and is currently operating.
When was Sentean founded?
Sentean was founded in 2017. It employs 51 to 100 people.
Where is Sentean based?
Sentean is headquartered in Eindhoven, Netherlands, in the Europe region.
How does Sentean make money?
One revenue line is on record: software Licensing and Services.
Who are Sentean's main competitors?
Jamf is listed as an others. Direct peers are SONIFI Health, pCare (Unidine Healthcare), GetWell Network and TVR Communications. Broad incumbents are Oracle Health (Cerner), Epic Systems (MyChart Bedside) and Vocera Communications (Stryker). Emerging players are Caregility and Aiva Health.
Does Sentean have an API?
No public API is recorded for Sentean.
What industry is Sentean in?
Sentean's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated), with a secondary code of HLACAPAJ, Medical Device Connectivity & Interoperability Middleware (MDI, EHR/HL7/FHIR Integration). Its NAICS code is 5182 and its SIC code is 7372.