pCare

Name

pCare

Legal name

pCare (brand/platform of Uniguest)

Website

https://pcare.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Interactive Patient Care Systems

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

Keywords

• Interactive patient care
• Patient engagement software
• Healthcare IT platform
• Hospital television systems
• Digital whiteboard

Headquarters

HQ city

New Hyde Park

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Healthcare Software Licensing: pCare operates as a software platform for healthcare organizations with recurring subscription licensing model for hospitals and healthcare systems to access the interactive patient care system, including Interactive Patient TV, Digital Whiteboard, Video Connect, Mobile Connect, and analytics modules.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

pCare provides an Interactive Patient Care System (IPS) software platform that transforms hospital television infrastructure into a patient engagement, education, and communication hub. The platform is built on an open API that integrates with EHR, facilities, communications, dietary, engineering, and RTLS systems, and delivers modules including Interactive Patient TV, Digital Whiteboard, Patient Room Signs, VideoConnect telepresence, Mobile Connect BYOD, and Dashboards & Analytics tracking 120+ patient interaction metrics. The solution is sold via subscription licensing to hospitals and healthcare systems for use by patients and care teams during inpatient stays and at discharge.

Product overview

pCare is a platform-plus-modules architecture built around the Interactive Patient Care System (IPS). The core platform transforms television infrastructure into a communication hub. Key modules include Interactive Patient TV (the central software), Digital Whiteboard for care team communication, Patient Room Signs for safety information, VideoConnect for telepresence visits, Mobile Connect for BYOD patient engagement, Real-Time Location Services integration, and Dashboards & Analytics for performance tracking. All modules share the same open API platform and integrate with EHR, facilities, communications, dietary, and engineering systems to deliver a unified patient experience.

Differentiator

Problem solved

Functional benefit

Brands

• Digital Whiteboard: Digital whiteboard module available on primary footwall TV or separate screen that integrates multiple systems into one easy-to-read display.
• Room Connect
• Video Connect
• Mobile Connect
• Interactive Patient TV

Products and services

• pCare Interactive Patient Care System (IPS) A comprehensive interactive patient care system that transforms hospital television infrastructure into a communication hub to educate, entertain, and empower patients while enhancing job satisfaction and efficiency for care teams. Built on an open API platform for integration with EHR, facilities, communications, dietary, and engineering systems. Sold via subscription licensing to hospitals and healthcare systems.
• Interactive Patient TV Core IPS software module that delivers entertainment alongside care journeys, information, and personal medical details through an intuitive interface designed for minimal training. Features EMS data integration, customizable interface, and access to VOD, live broadcast media, and educational content for hospital patients.
• Digital Whiteboard Digital whiteboard module available on the primary footwall TV or a separate screen that integrates multiple hospital systems into a single easy-to-read display to foster collaboration. Improves patient-caregiver communication, supports shift changes, and displays daily schedules, prescribed medications, and care information for care teams.
• Patient Room Signs Patient room signage module that communicates key information for care teams at every room to improve safety, quality, and experience. Displays preferred name, precautions, risks, allergies; includes timers for patient positioning and nurse rounding, LED sidelights for critical information, and touchscreen controls for the IPS system.
• VideoConnect Cost-effective telepresence module that brings video visits to the bedside via patient TVs without additional equipment. Includes Family Connect for virtual visits, Language Connect for interpreter services, and virtual rounding/consults connected to the EHR.
• Mobile Connect Bring-your-own-device module that allows patients to use personal devices to navigate the IPS system and extend it to family members. Enables control of meal ordering, room controls, notifications for new prescribed content, and post-discharge education viewing.
• Dashboards & Analytics Performance measurement module that automatically tracks more than 120 aspects of patient interactions along with patient and staff feedback to provide a comprehensive real-time view of patient experience and engagement for hospital leadership.

Quantifiable outcome

• Tracks more than 120 aspects of patient interactions automatically
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core.

• HealthwisecoreTechnology or Integration
• KramescoreTechnology or Integration
• ElseviercoreTechnology or Integration
• LG Business SolutionscoreTechnology or Integration

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• SONIFI Health: SONIFI Health offers interactive patient engagement solutions for hospitals, including patient TV, digital whiteboard, and integration with EHR systems — directly competing with pCare's Interactive Patient Care System for the same hospital enterprise buyers.
• Oneview Healthcare: Oneview Healthcare provides a patient experience platform combining interactive patient TV, digital whiteboards, bedside tablet, and EHR integration, closely mirroring pCare's module suite and selling into the same acute-care hospital market.
• GetWellNetwork: GetWellNetwork is a long-standing interactive patient engagement vendor offering bedside TV, mobile, and care plan engagement tools to hospitals; it historically competed head-to-head with pCare in the KLAS interactive patient systems category.

Broad incumbents

• Epic MyChart Bedside: Epic's MyChart Bedside is the EHR-native interactive patient module that competes directly with pCare inside Epic-install-base hospitals; as a broad incumbent it bundles the patient engagement experience with the dominant EHR platform.
• Oracle Health (Cerner) Patient Engagement: Oracle Health's patient engagement capabilities, built on the former Cerner platform, compete with pCare inside Cerner/Oracle Health-install-base hospitals and represent the second dominant EHR-native alternative to best-of-breed IPS vendors.
• TeleHealth Services / GE Healthcare Patient TV: TeleHealth Services (part of GE Healthcare) provides hospital patient television and interactive patient systems, addressing the same in-room TV-based engagement surface as pCare's Interactive Patient TV module but as part of a much broader healthcare technology portfolio.

Emerging players

• Aceso Interactive: Aceso provides interactive patient engagement and digital whiteboard solutions for hospitals, overlapping with pCare's digital whiteboard and patient room signage modules, typically competing in mid-sized health systems.
• TVR Communications: TVR Communications delivers patient education and entertainment systems integrated with hospital TVs, offering a narrower scope of the patient education and entertainment piece of pCare's Interactive Patient TV footprint.
• iCare (Health Recovery Solutions): Health Recovery Solutions provides patient engagement platforms with strong post-acute and remote monitoring capabilities; it overlaps with pCare's Mobile Connect and post-discharge education use cases more than with the in-room TV experience.
• Caregility: Caregility provides a virtual care and clinical collaboration platform that includes bedside telepresence and continuous patient monitoring, overlapping with pCare's VideoConnect virtual rounding and interpreter services use cases within the same enterprise hospital buyer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pcarebytvrc
• YouTubeyoutube.com/@uniguest
• LinkedInlinkedin.com/company/uniguest
• Instagraminstagram.com/uniguest_official

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about pCare