Cybozu

What Cybozu does

Cybozu, Inc. is a Japanese cloud software company headquartered in Tokyo that provides a suite of collaborative work and business application platforms under the cybozu.com umbrella. Its core product, kintone, is a no-code/low-code business application platform that enables non-technical field employees to build, customize, and continuously improve database, workflow, and communication applications using a visual interface. The platform supports up to 500 fields and 1 million records per app. The portfolio also includes Cybozu Office (groupware for small and medium enterprises), Garoon (groupware for medium and large enterprises), and Mailwise (email management), along with add-on services for disk expansion, secure remote access, and a no-code Integration Connector for Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint, Excel for the Web).

The company operates a per-seat subscription revenue model across its cloud products, sold through a three-tier go-to-market: direct digital sales via the cybozu.com Store with a 30-day free trial, the Cybozu Official Partner Network for channel distribution and implementation, and enterprise field sales for large-scale deployments. Customers span enterprise organizations, SMEs, and government/public sector — 38,000+ companies use kintone globally, including 47% of Tokyo Stock Exchange Prime Section companies as of June 2025 (up from 44% at end of 2024). Notable customers include DeNA, SORACOM, Money Forward, Rohto Pharmaceutical, Keio University, Hoshino Resorts, Nissin Foods, MEIDEN, Mitsubishi Heavy Industries, Kokuyo, and artience Inc. The platform is hosted on FISC-compliant East and West Japan data centers with full redundancy, supports SAML SSO with SCIM provisioning across Microsoft Entra ID, Okta, and other identity providers, and holds ISO/IEC 27001, ISO/IEC 27017, ISMAP, and SOC 2 Type II certifications.

Total company revenue reached $240.06 million in 2025, with kintone contributing $138.72 million (+33.9% YoY) and H1 2025 kintone sales of $65.8 million (+36.4% YoY). The company is publicly listed on the Tokyo Stock Exchange (ticker 4776) and is expanding internationally, with a Southeast Asia regional headquarters in Malaysia established in 2022 and at least $6.4 million committed to Malaysia and Thailand operations. kintone is now available in 32 countries and regions across 8 languages, with Malay language support added in March 2026. The company is led by CEO, President, and Co-Founder Yoshihisa Aono.

Name

Cybozu

Legal name

Cybozu, Inc.

Website

https://cybozu.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Team Collaboration and No-Code Business Application Software

NAICS

Software Publishers (51321), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Business Rules & Decision Management Platforms (BRMS/DMN) (HDAEAKAG)

Keywords

• Team collaboration software
• No-code platform
• Business process automation
• Groupware solutions
• Workflow management

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Kintone Subscription Revenue: Kintone, Cybozu's flagship no-code business application platform, generates revenue through a per-seat subscription model. It is sold as part of the cybozu.com cloud service suite, with pricing based on user count and plan tier. Revenue grew 33.9% year-on-year to $138.72 million in 2025.
2. cybozu.com Cloud Suite (Groupware): Cybozu's broader cloud portfolio includes サイボウズ Office (SMB groupware), Garoon (enterprise groupware), and Mailwise (email management), all sold via per-seat subscription on monthly or annual billing cycles. Combined with Kintone, total company revenue reached $240.06 million in 2025.
3. Optional Add-on Services: Additional revenue streams from optional services including disk expansion (¥1,000/10GB per month or ¥12,000/10GB per year), Secure Access (¥250/user per month or ¥3,000/user per year), and Integration Connector (free tier up to 3,000 steps/month; paid ¥10,000/month or ¥120,000/year for 10,000 steps/month).
4. AI Integration Services (via Partners): Cybozu's ecosystem partners such as M-SOLUTIONS generate revenue from AI-integrated plugins for kintone (e.g., 'Smart at AI for kintone Powered by GPT'), which are offered as paid cloud services on the kintone platform, contributing to the broader kintone ecosystem revenue.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Cybozu builds and sells the cybozu.com cloud platform, a suite of subscription-based collaboration and business application tools led by kintone, a no-code/low-code platform for building custom database, workflow, and communication apps. The suite also includes Cybozu Office (groupware for SMBs), Garoon (groupware for enterprises), and Mailwise (email management), with optional add-ons for Microsoft 365 integration, secure remote access, and disk expansion, sold per-seat with a 30-day free trial.

Product overview

Cybozu offers a cloud-based collaborative work platform (cybozu.com) comprising four core products: kintone (no-code/low-code business application platform), サイボウズ Office (SMB groupware), Garoon (enterprise groupware), and メールワイズ (email management). kintone serves as the flagship no-code platform enabling users to build business applications without IT expertise, while the groupware products provide scheduling, messaging, and workflow capabilities. The portfolio includes optional add-on services such as Integration Connector for Microsoft 365 connectivity, Secure Access for client certificate authentication, and Disk Expansion for additional storage. kintone AI Lab represents the company's AI development initiative, offering natural language-based application building and process automation features. The platform targets organizations across Japan and Southeast Asia with 38,000+ company customers including 47% of TSE Prime Section firms.

Differentiator

Problem solved

Functional benefit

Brands

• kintone: No-code/low-code business application platform for database, information sharing, and communication.
• Cybozu Office (サイボウズ Office)
• Garoon
• Mailwise (メールワイズ)

Products and services

• kintone No-code/low-code business application platform enabling field personnel without IT expertise to create and continuously improve business applications, consolidating database, information sharing, and communication in one platform. Supports up to 500 fields and up to 1 million records per app; available in 32 countries/regions and 8 languages. Used by 38,000+ companies including 47% of TSE Prime Section firms.
• Cybozu Office (サイボウズ Office) Groupware solution for small-to-medium enterprises providing scheduling, messaging, bulletin boards, and workflow features for team collaboration. Sold via per-seat subscription within the cybozu.com cloud suite.
• Garoon Groupware platform for medium-to-large organizations offering scheduling, workflows, bulletin boards, and advanced administrative features for enterprise deployment. Sold via per-seat subscription within the cybozu.com cloud suite.
• Mailwise (メールワイズ) Email management system for centralized email handling, enabling unified customer communication tracking across multiple email accounts within the cybozu.com cloud suite.
• kintone AI Lab AI development initiative within kintone enabling employees to build applications using natural language, featuring Process Management Setting AI and other AI-powered capabilities for workflow automation and app generation.
• Integration Connector (連携コネクタ) No-code integration option service connecting kintone and Garoon with Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and Excel for the Web. Enables automatic data synchronization and workflow automation without coding; free tier up to 3,000 steps/month; paid ¥10,000/month or ¥120,000/year for 10,000 steps/month.
• Disk Expansion (ディスク増設) Optional disk capacity expansion service adding 10GB units to the standard allocation, available at ¥1,000/month or ¥12,000/year per 10GB. Available for Cybozu Office, Garoon, kintone, and Mailwise, and purchasable separately from the base service contract.
• Secure Access (セキュアアクセス) Client certificate-based terminal authentication option for secure remote access from outside the office, enabling remote workers to connect without VPN. Priced at ¥250/user/month or ¥3,000/user/year; supports Windows, Mac, iOS, Android.
• kintone Mobile (kintone モバイル) Mobile application for iOS and Android enabling access to kintone applications from smartphones and tablets with an interface optimized for touch devices.
• Email Sharing Option (メール共有オプション) Integration option enabling email management within kintone, allowing bidirectional email tracking and customer communication management from inside kintone.

Quantifiable outcome

• 92% reduction in labor hours for invoice processing (Kokuyo)
• +5 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

AI capability6 records

Feature9 records

Partnerships

Eleven partnerships are on record, tiered flagship, core and minor.

• JA Zen-Noh Hiroshima (JA全農ひろしま)flagshipStrategic or Co-development Partner · 4 June 2026JA Zen-Noh Hiroshima adopted M-SOLUTIONS' 'Smart at AI' kintone-linked AI service, marking the first nationwide approval of generative AI tool use through applications from local organizations within the JA Zen-Noh group. This flagship customer case demonstrates kintone ecosystem viability in the government/agricultural cooperative sector, with quantifiable outcomes: 60–90 min → ~10 min inquiry draft time, 8–13 hours monthly labor savings, and response times reduced from 2–3 days to 1–2 days.
• Cybozu Partner NetworkcoreChannel Partner/ Reseller/ Distributor · 2 April 2026Cybozu operates an annual partner evaluation system (Cybozu Partner Network Report) that recognizes top partners across divisions including Alliance, Product Partner, and Consulting categories. Partners receive star ratings based on their kintone integration solutions and contribution to the ecosystem.
• Progress Co., Ltd.coreTechnology or Integration · 26 February 2026Progress Co., Ltd. signed a product partner agreement with Cybozu to promote development of plugins for the cloud service 'kintone'. The agreement builds on their existing consulting partnership and positions Progress to leverage kintone's no-code platform for app development. The collaboration aims to expand their service offerings using the latest technology and to drive plugin ecosystem growth.
• Ryobi Systems (両備システムズ)coreTechnology or Integration · 15 October 2025Ryobi Systems launched 'Bok+', an expanded version of its kintone integration plugin, offering 12 features with 9 new capabilities starting October 15, 2025. The update aims to enhance business operational efficiency and is available for free trial. Ryobi Systems continues to develop integration functions and support customer needs. The existing Bok service's provision is suspended for new orders, with Bok+ serving as its replacement.
• CData Software JapancoreTechnology or Integration · 7 October 2025CData Software Japan exhibited at Cybozu Days 2025 (October 27–28, 2025 at Makuhari Messe) to showcase no-code integration tools enabling connections between kintone and AI agents, core business systems (SQL Server, Oracle, SAP ERP), and data analysis platforms. Products include CData Connect AI, CData Arc, and CData Sync, targeting sales efficiency and data-driven decision-making for kintone users.
• artience Inc. (formerly Toyo Ink SC Holdings)flagshipImplementation/ SI/ Consulting Partner · 4 March 2025artience Inc. deployed Cybozu's kintone platform as a company-wide digital transformation tool starting January 2024, integrating it across about 10 group companies with over 1,400 users and 530 operational apps. The implementation achieved 11,000 hours of work reduction from April to October 2024, with expected cost savings of approximately ¥40 million compared to building individual systems, and reduced annual paper consumption by about 60,000 sheets.
• M-SOLUTIONS Co., Ltd.coreTechnology or IntegrationM-SOLUTIONS is a key product partner of Cybozu, developing and distributing the 'Smart at' cloud service series on the kintone platform. The series includes iPad reception systems, kintone plugins, and LINE WORKS integration services. Smart at surpassed 2,000 paid contracts by May 2026, growing 3.6x faster than its initial phase. M-SOLUTIONS is expanding with AI capabilities through 'Smart at AI for kintone Powered by GPT', and achieved the first nationwide JA Zen-Noh group approval for generative AI tool use.
• R3 Institute Co., Ltd.coreImplementation/ SI/ Consulting PartnerR3 Institute, headquartered in Osaka and founded in August 2000, is a certified Cybozu partner serving over 2,500 clients. It develops and provides the AI-powered product Gusuku Customine and is developing the cloud gateway service Gusuku Fluxon. R3 Institute co-hosts Cybozu-organized events including Kintone Practical Seminars and Kintone Expo Day (Kintone Maruwakari Day AI Edition), showcasing practical generative AI applications for business operations on the kintone platform.
• Microsoft (Microsoft Entra ID / Azure)coreTechnology or IntegrationCybozu supports SAML-based single sign-on with Microsoft Entra ID (formerly Azure AD) and provides tutorials for integrating Azure AD SSO and ADFS (Active Directory Federation Services) with cybozu.com. Cybozu also provides SCIM user provisioning integration with Microsoft Entra ID, enabling automated synchronization of user accounts from Entra ID to cybozu.com cloud services. Integration Connector enables kintone and Garoon to connect with Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.
• Umee Technologies Co., Ltd.coreTechnology or IntegrationUmee Technologies received two stars in the Cybozu Partner Network Report 2026 Alliance Division for its kintone integration solutions (Front Agent), marking the third consecutive year of this recognition. In early 2026, Umee implemented a major update to Front Agent enabling automatic analysis of contract patterns, AI-powered sales activity input into kintone, and automatic generation of meeting minutes and daily reports.
• Upsider Inc.minorGTM or Marketing PartnerUpsider co-hosted a post-event networking gathering with Cybozu and three other companies (Geniee, SmartHR, Kaonavi) following the Engineering Management Conference Japan 2026, where Cybozu participated as a co-host company.

Scale indicators15 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Appian: Appian is a low-code automation platform offering business application building for process automation, workflow, and case management. Like kintone, it targets non-IT users building enterprise-grade apps, although Appian skews toward larger enterprise deployments.
• Smartsheet: Smartsheet is a work execution platform offering no-code app building, workflow automation, and collaboration. Competes with kintone on flexible visual app building and per-seat subscription model for business users.
• Airtable: Airtable is a no-code platform combining spreadsheet-like usability with database/app-building capabilities. Targets similar non-technical knowledge worker use cases as kintone, particularly in creative, marketing, and operations functions.
• Mendix (Siemens): Mendix is a low-code application development platform owned by Siemens, targeting enterprise business apps and digital transformation. Comparable to kintone's visual development approach but with deeper industrial vertical integration.
• OutSystems: OutSystems is a low-code application platform focused on visual development of enterprise applications. Directly comparable to kintone's no-code/low-code business application positioning with stronger presence in Western enterprise accounts.
• monday.com: monday.com's Work OS is a no-code platform for building custom workflows and apps without development expertise, used by 245,000+ customers globally. Mirrors kintone's positioning as a visual app-building platform for business teams.
• Salesforce (Lightning Platform): Salesforce's Lightning Platform and Salesforce Flow enable low-code app and workflow development on top of its CRM ecosystem. Competes with kintone on enterprise process digitization and cross-departmental app building.
• Microsoft Power Platform: Microsoft's Power Apps/Power Platform competes head-to-head with kintone as a low-code business application platform, while Microsoft 365/Teams competes with Garoon and Cybozu Office in groupware. Both target enterprise process digitization across Microsoft ecosystem customers.

Broad incumbents

• ServiceNow: ServiceNow's Now Platform includes low-code app development (App Engine) alongside broader ITSM, employee workflows, and automation. A much larger incumbent with deeper enterprise penetration than Cybozu, though Cybozu competes on ease of use in Japan.
• Atlassian: Atlassian's Jira, Confluence, and emerging Atlas/C Compass address workflow, collaboration, and team coordination. While not a direct low-code platform, overlaps with kintone and Garoon on team productivity and process digitization, especially in IT-adjacent teams.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cybozucom
• LinkedInlinkedin.com/company/cybozu-inc

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cybozu