What Quadranet UK does

Quadranet Systems Limited, based in Stokenchurch, High Wycombe, is a privately held UK software vendor that has developed proprietary hospitality management technology for approximately 20 years. The company sells an integrated platform covering EPOS (terminal, tablet and PED-based), reservations and table management (DBX), stock control with allergen integration (Erudus), kitchen display screens (ChefHub), central multi-site administration, white-label loyalty and customer engagement (QuadRewards), time and attendance, and analytics with fraud detection (Inspector Quadranet) and Power BI connectivity. Its stated target customers are restaurant groups, hospitality venues and pub groups in the UK, with named enterprise customers including Fuller's (Smith & Turner PLC, tenanted division) and World Service Nottingham.

The platform is built around integration and central administration as the primary value driver, allowing group operators to replicate menus, loyalty, membership and voucher programmes across sites from a single control point and to connect out to third-party booking, property management, accounting and payments systems. Quadranet monetises through subscription-based software licensing and recurring support contracts priced on a quote basis with annual billing; the go-to-market is direct enterprise field sales with both in-person and online demonstrations, supported by a website-driven content and email newsletter funnel and downloadable product brochures.

Quadranet is founder/management controlled, with John Trueman as Chairman and Mike Edworthy as Director, and shows no disclosed external institutional backing. The company operates from a single UK headquarters, markets itself as serving "the world's most prestigious restaurant groups," and continues to invest in adjacent modules (mobile payments via DNA Payments, fraud detection, BI integration) rather than expanding geographically or into new verticals, consistent with a niche vertical SaaS incumbent strategy.

Name

Quadranet UK

Legal name

Quadranet Systems Limited

Website

https://quadranet.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Quadranet Systems Limited is a UK-based hospitality software vendor that provides an integrated EPOS, reservations, stock, loyalty, kitchen and analytics platform, sold on subscription to UK restaurant groups and hospitality operators.

Ownership category

akta.pro rank

Product category

Hospitality Management Software

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Guest Experience & Engagement (CRM, Messaging, Loyalty) (THALACAF)

akta.pro secondary industry

Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB)

Keywords

• Hospitality management software
• Restaurant point of sale
• EPOS systems
• Loyalty platform software
• Stock control software

Headquarters

HQ city

High Wycombe

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software/Subscription Revenue: Quadranet provides a comprehensive hospitality management system with multiple integrated modules (EPOS, Reservations, Stock Control, Loyalty, Online Ordering). Revenue appears to come from software licensing and subscription fees for their platform, with support contracts as a recurring revenue stream. The company offers tailored support packages at different levels.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Quadranet UK develops and licenses an integrated hospitality management software platform for restaurants, pubs, and hospitality groups. Its offering spans EPOS (terminal, tablet, WebPOS, and POS on PED), reservations and table management (DBX), kitchen display (ChefHub), web-based stock control with allergen data, multi-site central administration, white-label loyalty and online ordering (QuadRewards), and analytics with Power BI integration. The platform is sold primarily to restaurant groups and food service operators in the UK as a tailored subscription with bundled support.

Product overview

Quadranet UK offers a unified hospitality technology platform with a modular architecture. The core system comprises Quadranet EPOS (terminal and tablet-based point of sale) and DBX (reservations and table management), which integrate with specialized modules including POS on PED (mobile payments), Kitchen Screens (kitchen display), Stock Control (inventory management), Central Management (multi-site administration), Customer Engagement/QuadRewards (loyalty, online ordering, vouchers), and Analytics (reporting and business intelligence). These products are designed to work together as an integrated ecosystem for the entire restaurant customer journey.

Differentiator

Problem solved

Functional benefit

Brands

• QuadRewards: Customer loyalty and engagement platform including points, discounts, membership schemes, online ordering, pay at table, and gift vouchers.
• DBX
• ChefHub

Products and services

• Quadranet EPOS Complete terminal and tablet-based Electronic Point of Sale system for hospitality venues that streamlines ordering and handles money-taking scenarios including discounts, deposits, vouchers, prix fixe, special price lists, and split bills.
• DBX Restaurant reservation and table management system integrated with EPOS, accessible on any device including PED devices, providing customer journey management from booking through payment.
• POS on PED Mobile payment solution that combines EPOS, reservations, and payments on a single PED device, allowing staff to take orders, manage bookings, seat guests, and process payments (including complex splits, multiple payments, and gratuities).
• Kitchen Screens (ChefHub) Kitchen display system giving chefs real-time visibility of order progress, remaining cooking times, preparation notes, and photographs, with reporting for dish preparation time, modification, and costing.
• Stock Control Web-based stock control system integrated with EPOS and Erudus for allergen information, supporting menu-to-stock linking, recipe management, margin calculation, multisite replication, and supplier ordering.
• Central Management Multi-site administration tool that lets hospitality groups replicate menu changes from a single point to individual sites and manage group-wide loyalty, membership, and voucher platforms.
• Customer Engagement (QuadRewards) Customer engagement platform including white-label loyalty apps (QuadRewards), tailored membership schemes, online ordering, pay-at-table, and online gift vouchers with QR, multiple membership types, automatic rewards, and push notifications.
• Analytics Business intelligence and reporting solution with charts, reports, dashboards, direct Excel queries, mobile reports via DBX, Power BI integration for real-time data, and Inspector Quadranet fraud detection (scam identification and immediate alerting).

Quantifiable outcome

• Nearly 200 new loyalty members gained within 30 minutes using QuadRewards preload function and social media campaign
• +1 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature10 records

Partnerships

Two partnerships are on record, tiered core.

• DNA PaymentscoreTechnology or IntegrationDNA Payments is integrated with POS on PED for seamless payment processing. This partnership enables EPOS, Reservations and Payments all on a single PED device, combining point-of-sale functionality with payment processing.
• EruduscoreTechnology or IntegrationErudus integration provides essential allergen information across tens of thousands of products directly from manufacturers into the Quadranet Stock Control system. This enables comprehensive allergen management for restaurant kitchens.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• TouchBistro: iPad-based restaurant POS with reservations, inventory, and loyalty functionality for full-service restaurants. Comparable to Quadranet in targeting full-service dining with integrated front-of-house and back-of-house workflows.
• Toast: US-headquartered restaurant POS and management platform with integrated payments, online ordering, loyalty, and team management. Direct competitor to Quadranet's EPOS + loyalty + kitchen suite, particularly in the multi-site enterprise restaurant segment.
• ResDiary: Restaurant reservation and table management platform used by UK hospitality groups. Comparable to Quadranet's DBX reservations module and a competitor in the guest experience layer.
• Epos Now: UK-based EPOS provider serving hospitality and retail with integrated payments, inventory, and customer engagement. Direct competitor in the UK mid-market segment where Quadranet operates.
• Lightspeed Restaurant: Cloud-based POS and commerce platform for restaurants and hospitality with multi-site management, payments, and reservations. Closely overlaps Quadranet's integrated EPOS + central administration + payments value proposition.
• AirePOS: UK-based EPOS and hospitality management provider targeting restaurants, pubs, and hotels with integrated payments and back-office tools. Direct competitor in the UK hospitality mid-market.

Broad incumbents

• Zettle by PayPal: Mobile-first POS and payments solution popular with SMB hospitality operators. Competes with Quadranet's lighter deployments and POS-on-PED mobile offering, though with a less integrated hospitality stack.
• OpenTable: Global restaurant reservation marketplace with guest management and POS integrations. Overlaps Quadranet's DBX reservations product but addresses larger, more distributed restaurant chains globally.
• Square (Block): Broad commerce platform offering POS, payments, payroll, and marketing tools for restaurants and SMBs. Overlaps Quadranet's EPOS and payments capabilities but serves a much wider customer base beyond hospitality.
• Access Hospitality (Access Group): UK hospitality software suite covering EPOS, reservations, inventory, and workforce management. A broader UK incumbent with overlapping modules to Quadranet's integrated platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/quadranetHS
• Facebookfacebook.com/quadranethospitalitysuite

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quadranet UK