HWS Best Health

What HWS Best Health does

HWS Best Health, LLC is a private, founder-owned mental health counseling and psychiatry practice founded in 2019 and headquartered in North Canton, Ohio. The company delivers outpatient behavioral health services — including individual counseling, couples and family therapy, case management, medication management, ADHD screening and diagnosis, and school-based services — through four delivery modalities: in-person at its North Canton office, telehealth statewide, on-site at nearly 100 partner K-12 schools across Ohio, and in-home/community-based visits (including shelters). The practice serves children (ages 5+), adults, and families across eight Ohio counties (Stark, Summit, Trumbull and five others), and reported serving over 2,200 clients in 2024. Founded by CEO Lauri Pierce (MSSA, Case Western Reserve University; LISW-S) and COO Jeffrey Bonchek, the company employed approximately 100 team members as listed on its website, including licensed clinical social workers, psychotherapists, psychiatric prescribers, and administrative staff.

The business model is primarily fee-for-service reimbursement through third-party payers: HWS is in-network with 25+ insurance plans spanning Medicaid (Anthem, CareSource, Molina, United Healthcare, Aetna OhioRISE, AmeriHealth, Humana), Medicare (Anthem, Humana, Medical Mutual, United Healthcare, AARP, Medicare Part B), and commercial carriers (Anthem, Cigna, United Healthcare, SummaCare, MultiPlan, Aultcare). A sliding-fee scale and self-pay option cover uninsured and underinsured clients. The go-to-market motion is community-led — anchored by school-district contracts (Canton City, Alliance City, Boardman, Plain Local, Tallmadge, Cleveland ACCEL, etc.), community organization partnerships (Refuge of Hope, Cherrie Turner Towers, The Hope Center), and grassroots digital marketing (Facebook, Instagram, LinkedIn, YouTube). The technology stack is entirely third-party SaaS (TherapyPortal for the client portal, JotForm for intake/consent forms, Smartsheet for medical records requests, Relias for staff CEU training), with no proprietary software platform. In July 2025, the company received Three-Year CARF Accreditation, the highest tier of accreditation from the Commission on Accreditation of Rehabilitation Facilities, validating clinical quality for payer and referral partners.

Name

HWS Best Health

Legal name

HWS Best Health, LLC

Website

https://hwsbesthealth.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

HWS Best Health is a private mental health counseling and psychiatry practice in North Canton, Ohio, founded in 2019, delivering individual/family therapy, medication management, and school-based services to 2,200+ clients across eight Ohio counties and statewide via telehealth.

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Home Health Care Services (621610), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM)

Keywords

• Mental health counseling
• Psychiatric services
• School based services
• Telehealth counseling
• Medication management

Headquarters

HQ city

Canton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Reimbursement: Revenue generated through in-network provider relationships with multiple Medicaid, Medicare, and commercial insurance plans including Aetna, Anthem, Cigna, Medical Mutual, United Healthcare, and others
2. Self-Pay / Private Pay: Cash, debit, credit, and HSA payments at set private rates for clients without insurance coverage or preferring private pay
3. Sliding Fee Scale: Reduced-cost services based on financial need for eligible clients

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

HWS Best Health is a mental health counseling and psychiatry practice that delivers Individual Counseling, Couples/Family Counseling, School-Based Services, Case Management, Medication Management, and ADHD Screening & Diagnosis to children, adults, and families. Services are provided in-office at its North Canton location, on-site at nearly 100 Ohio schools, in homes, shelters, and community settings, and statewide via telehealth.

Product overview

HWS Best Health Counseling & Psychiatry operates as a unified mental health services practice rather than a software platform. The organization offers a coordinated portfolio of clinical services: Individual Counseling, Couples/Family Counseling, School-Based Services (serving nearly 100 Ohio schools), Case Management, Medication Management, and ADHD Screening & Diagnosis. Services are delivered through in-person sessions at their North Canton office and via Telehealth to extend statewide access. The practice serves children (ages 5+), adults, and families across eight Ohio counties.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Counseling Supportive, confidential one-on-one therapy sessions for individuals to explore thoughts, emotions, and challenges, build coping skills, and improve overall well-being. Offered to children, adolescents, and adults across Ohio.
• Couples / Family Counseling Therapeutic support for couples and families to strengthen relationships, improve communication, navigate conflict, and build healthier connections.
• School Based Services Mental health services delivered on-site at nearly 100 schools throughout Ohio, including individual counseling, case management, social emotional learning groups, summer camps, and school-based initiatives for K-12 students.
• Case Management Collaborative support assisting clients in achieving goals including parenting conflict resolution, coping mechanisms, communication, assertiveness, and connecting with essential resources such as housing and food.
• Medication Management Psychiatric medication management services providing personalized care, medication adjustments, progress monitoring, and ongoing support for mental health treatment.
• ADHD Screening & Diagnosis Comprehensive ADHD screening and diagnostic evaluations using thorough, individualized approaches to assess symptoms and provide accurate diagnoses with personalized management recommendations.
• Telehealth Services Virtual mental health services delivered via secure video platform, extending statewide accessibility for individuals unable to attend in-person sessions, covering counseling and psychiatric services.

Quantifiable outcome

• Serving over 2,200 clients in 2024
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• CARF (Commission on Accreditation of Rehabilitation Facilities)coreOthersHWS Best Health received Three-Year Accreditation through CARF, the highest level of accreditation. This peer-review process demonstrates excellence, quality, and highest standards of care.
• Relias PlatformminorOthersTraining platform partnership providing free CEUs to team members for professional development and continuing education.
• Nearly 100 Schools Across OhiocoreStrategic or Co-development PartnerSchool-based mental health partnerships including Alliance City Schools, Boardman Schools, Canton City School District, Carrollton Schools, Cleveland ACCEL schools, Jackson School District, Louisville Schools, Malone University, Marlington Local, Minerva Local, North Royalton Schools, Plain Local, Sebring Local, Southeast Local, Tallmadge Schools, West Branch Schools, Wright Preparatory Academy, and Head Start programs.
• Community PartnerscoreStrategic or Co-development PartnerPartnerships with community organizations including Refuge of Hope, Cherrie Turner Towers, Villa Maria Adult Group Home, The Hope Center (Howland/Boardman, Warren, Youngstown locations).
• Lillie's GiftminorOthersHWS Best Health created Lillie's Gift Scholarship supporting individuals furthering education in mental health related field. First awarded 2025 to Danielle Phillips, second awarded 2026 to Carey Anderson.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Others

• Grow Therapy: Grow Therapy is a platform helping therapists launch and run in-network private practices across multiple U.S. states — relevant ecosystem peer to HWS as it competes for the same clinician talent and patient referral flow that HWS depends on.
• Headway: Headway is a software-enabled network that helps mental health clinicians accept insurance and grow private practices — an enabling platform competitor to the operational infrastructure HWS has built internally around insurance billing and practice management.

Direct peers

• LifeStance Health: LifeStance Health operates one of the largest U.S. outpatient mental health networks offering in-person and virtual psychiatry, psychotherapy, and medication management — comparable to HWS in dual therapy-plus-psychiatry delivery and broad insurance participation, though at much larger national scale.
• Brightside Health: Brightside Health is a telehealth mental health provider offering therapy, psychiatry, and medication management with broad insurance coverage — closely comparable to HWS's telehealth therapy and psychiatric medication offering.
• Talkiatry: Talkiatry is a national psychiatry-only practice group delivering in-network psychiatric evaluations and medication management via telehealth and in-person — directly comparable to HWS Best Health's psychiatric and medication-management services.
• OhioGuidestone: OhioGuidestone is one of Ohio's largest community behavioral health providers offering counseling, psychiatry, school-based services, and home/community-based programs — directly comparable to HWS Best Health across service mix, target populations (children/families), and Ohio geographic focus.
• Cerebral: Cerebral is an online mental health subscription service offering counseling, medication management, and ADHD treatment — comparable to HWS Best Health's combination of therapy, psychiatry, and ADHD screening services delivered virtually.

Broad incumbents

• Talkspace: Talkspace is a publicly-traded virtual therapy and psychiatry provider serving individuals and enterprise clients nationwide — overlaps with HWS's telehealth mental health and psychiatry services as a much larger incumbent.
• BetterHelp: BetterHelp is the largest consumer-facing online therapy platform with global reach — competes with HWS Best Health on the telehealth therapy layer but operates at vastly greater scale and broader geographic footprint.

Emerging players

• Done (ADHD treatment): Done is a telehealth ADHD diagnosis and treatment provider offering streamlined screening and medication management — comparable to HWS Best Health's ADHD Screening & Diagnosis and Medication Management service lines within a narrower specialty.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xfacebook.com/HWS-Best-Health-LLC-102802855025766
• YouTubeyoutube.com/@HWSBestHealth
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/hwsbesthealth
• Instagraminstagram.com/hwsbesthealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HWS Best Health