What Connecting Point does

Connecting Point Inc. (DBA: Connecting Point) is a privately held managed IT services provider (MSP) headquartered in Margate, Florida, that has been operating for over 25 years delivering IT solutions to small and medium businesses. The company describes itself as serving clients across the US, with a primary go-to-market focus on South Florida SMBs. Its core service portfolio spans Managed Services (network management, daily backup verification, workstation and server health monitoring, and patch management), Cloud Services (Microsoft Azure, Microsoft 365, Intune, and cloud backup), Web Development, Software Development, VoIP Services (delivered as an authorized 3CX reseller), Cyber Security, Android App Development, SEO Analysis, Analytic Solutions, Equipment/Wiring Installation, and Software Installation and Support.

The underlying technology stack is built on a multi-vendor ecosystem of partnerships with Lenovo, WatchGuard, Ubiquiti, Hewlett Packard Enterprise, Microsoft, and 3CX, allowing Connecting Point to assemble heterogeneous IT environments for clients rather than relying on proprietary platforms. Managed service delivery uses standard MSP tooling for monitoring, backup, and patch management, while professional services are scoped project-by-project. No native mobile app, API, SDK, or proprietary software product is offered; the company's intellectual property lies in service delivery know-how and vendor relationships rather than software.

Revenue is generated through a mix of recurring managed service contracts and project-based professional services (web/software/app development and installations), with all engagements priced on a quote basis following free consultations. The go-to-market is sales-led, using the company website, blog content on technology topics, a newsletter, and 'Free Consultation' calls-to-action to convert SMB prospects. The customer base is horizontal, serving South Florida SMBs (with a claimed US-wide reach), and no named enterprise customers or logos are publicly disclosed. Pricing tiers shown on the FAQs page (Silver/Gold/Platinum mobile app packages) appear to be template content unrelated to actual service pricing.

Name

Connecting Point

Legal name

Connecting Point Inc.

Website

https://cscpi.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Connecting Point Inc. is a privately held managed IT services provider headquartered in Margate, Florida, offering managed services, cloud (Azure, Microsoft 365, Intune), 3CX VoIP, cybersecurity, web/software/app development, and analytic solutions to small and medium businesses across the United States.

Ownership category

akta.pro rank

Headquarters

HQ city

Margate City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. MSP Services: Managed IT services including network management, backup verification, WS & Server health monitoring, and patch management
2. Professional Services: Custom software development, web development, analytic solutions, and implementation services
3. Software Installation and Support: Software installation and ongoing technical support services

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Connecting Point Inc. is a Managed Services Provider (MSP) that delivers outsourced IT operations for small and medium businesses, including network management, daily-verified backups, workstation and server monitoring, and patch management. It bundles these managed services with cloud deployment (Microsoft Azure, Microsoft 365, Intune), 3CX-based VoIP, custom web and software development, cybersecurity, and analytics. Services are delivered under recurring managed-services agreements and project-based professional engagements.

Product overview

Connecting Point operates as an IT managed services provider (MSP) offering a unified portfolio of technology services for small and medium businesses. The core offering combines Managed Services (network management, backup, health monitoring, patch management) with Cloud Services (Azure, Microsoft 365, Intune), Web Development, Software Development, and VoIP Services powered by 3CX. Additional services include Cyber Security, App Development, SEO Analysis, Analytic Solutions, Equipment/Wiring Installation, and Software Installation and Support. The company serves clients throughout the US with over 25 years of experience, headquartered in South Florida.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services IT managed services covering network management, daily backup verification, workstation and server health monitoring, and patch management, targeted at SMB clients that lack in-house IT teams.
• Cloud Services Cloud deployment and management services including Microsoft Azure, Microsoft 365, Microsoft Intune, and cloud backup solutions for SMB environments.
• Web Development Custom website and web application development services for business clients using modern technology and frameworks.
• Software Development Custom software application development services for business clients.
• VoIP Services (3CX) Voice over IP phone services powered by 3CX, delivered by Connecting Point as an authorized 3CX reseller, with free 3CX licenses offered to new customers.
• Cyber Security Security services that protect business technology assets and network infrastructure for SMB clients.
• App Development Mobile application development services, including native Android apps, for business customers.

Quantifiable outcome

• Network performance optimization and 24/7 support

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

One partnership is on record.

• 3CXcoreTechnology or Integration3CX is a VoIP phone system partner where Connecting Point resells and implements 3CX solutions. Connecting Point offers free 3CX licenses to new customers as part of their VoIP services offering. This is a key partnership for their VoIP service delivery.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Others

• 3CX: 3CX is the VoIP/PBX vendor that Connecting Point resells and implements. As Connecting Point's core VoIP partner, 3CX is the upstream ecosystem dependency for that service line rather than a competitor.
• ConnectWise: ConnectWise is a broader incumbent platform vendor providing PSA, RMM, and managed IT services automation used by MSPs including those in the SMB market. It is an ecosystem/infrastructure enabler serving the same MSP customer base.

Direct peers

• Dataprise: Dataprise is a regional US MSP providing managed IT, cloud, cybersecurity, and unified communications (including VoIP) primarily to mid-market and SMB clients. Like Connecting Point, it bundles managed services with cloud and UC and shares the SMB/mid-market customer profile.
• TekLinks: TekLinks is a US managed services and cloud solutions provider serving SMB and mid-market customers with managed IT, cloud, and unified communications offerings. It is a directly comparable peer with overlapping services and customer profile.
• Thrive NextGen: Thrive NextGen is a managed services provider serving SMBs across the US with managed IT, cloud, cybersecurity, and Microsoft 365 services. It is a directly comparable MSP with similar vendor stack and SMB target market.
• Kelser Corporation: Kelser is a Connecticut-based managed IT services and cybersecurity provider serving SMB and mid-market organizations. It competes with Connecting Point for outsourced IT contracts and shares the same mix of managed IT, cloud, and security services.
• Mindcore Technologies: Mindcore Technologies is a US MSP delivering managed IT, cloud, VoIP, and cybersecurity solutions to SMBs. It overlaps directly with Connecting Point on managed services, cloud (Azure/M365), and VoIP delivery for small business customers.
• CompassMSP: CompassMSP is a regional US managed services provider delivering IT management, cloud, and cybersecurity to SMBs. It is comparable to Connecting Point in service mix and customer segment.
• Advantage Industries: Advantage Industries / Cyber Advisors is a US MSP focused on managed IT, cybersecurity, and VoIP for SMBs. Overlaps directly with Connecting Point's managed services, security, and 3CX/VoIP offerings.
• Ntiva: Ntiva is a US-based managed IT services provider offering managed IT, cloud, cybersecurity, and VoIP to SMB and mid-market clients. It competes directly with Connecting Point in the same outsourced IT services category for small businesses.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/connecting-point_5

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connecting Point