Refund Sniper
Refund Sniper (DimeTydSellers by SellerBench LLC) is a U.S.-based service that recovers Amazon FBA reimbursements on a 25% contingency fee, combining proprietary software with dedicated case managers for sellers across 50+ reimbursement scenarios.
- Company typePrivate
- Founded2015
- HeadquartersWoodmere, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Refund Sniper does
Refund Sniper, operating under the DimeTydSellers brand and legally constituted as SellerBench LLC, is a U.S.-based service provider that helps Amazon FBA sellers recover reimbursements owed by Amazon for warehouse errors, lost or damaged inventory, incorrect fulfillment fees, and mishandled refunds, returns, and removals. The company combines proprietary in-house software — which performs automated 18-month historical analysis across 50+ reimbursement scenarios — with dedicated human case managers who review enrolled accounts daily and manually submit claims via Seller Central. Its secondary offering, FBA Fee Protector, extends the platform into proactive fee-correction by comparing SKU measurements against Amazon's fee reports and recovering past overcharges.
The business operates on a pure contingency-fee model, charging a 25% commission on recovered amounts with no upfront costs, monthly subscription, or setup fees; weekly automated credit-card billing applies, and customers can cancel at any time. Distribution combines a self-serve onboarding flow (via manager.threecolts.com), inside-sales case-manager engagement, and listing in Amazon's Marketplace Appstore, with bank-level security independently audited and approved by Amazon. The company has accumulated 7,000+ seller sign-ups and $45M+ in identified reimbursements since its 2015 founding by three friends in New York City, supported by operations offices in New York and Los Angeles. It is privately held, bootstrapped, and operates primarily in North America, with a vertical-specific SMB/mid-market customer base and no disclosed external funding or M&A activity.
Refund Sniper firmographics
Firmographics- Name
- Refund Sniper
- Legal name
- SellerBench LLC
- Website
- https://refundsniper.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Refund Sniper (DimeTydSellers by SellerBench LLC) is a U.S.-based service that recovers Amazon FBA reimbursements on a 25% contingency fee, combining proprietary software with dedicated case managers for sellers across 50+ reimbursement scenarios.
- Ownership category
- akta.pro rank
Refund Sniper industry classification
Industry- Product category
- Amazon FBA Reimbursement Recovery Services
- NAICS
- Claims Adjusting (524291), Collection Agencies (56144)
- akta.pro primary industry
- Dispute Resolution, Returns & Chargeback Support (BPAAAJAM)
- akta.pro secondary industry
- Chargeback & Dispute Management (FSAMALAC)
Keywords
Where Refund Sniper is headquartered
LocationHeadquarters
- HQ city
- Woodmere
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Refund Sniper business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Reimbursement Recovery Commission: The company charges a contingency fee of 25% of recovered reimbursements. No upfront cost to sellers. Billing occurs weekly via invoice, with the company's share automatically charged to the seller's credit card. Sellers can cancel service at any time.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Performance-based contingency pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Refund Sniper product offering
Product offeringCore offering
Refund Sniper (marketed as DimeTydSellers) provides Amazon FBA reimbursement recovery services, combining proprietary in-house software with dedicated human case managers who monitor seller accounts daily to identify and recover missing reimbursements across 50+ FBA lifecycle scenarios, including inbound shipments, warehouse losses, incorrect fees, returns, and removals. The company also offers an FBA Fee Protector add-on module that audits SKU dimensions daily and corrects FBA fee overcharges. Pricing is a 25% contingency fee on amounts successfully recovered, with no upfront cost to sellers.
Product overview
DimeTydSellers (operated by SellerBench LLC) is an Amazon FBA reimbursement recovery platform that offers two interconnected services: Reimbursement Recovery as the core product, and FBA Fee Protector as an add-on module. The core platform leverages dedicated case managers and proprietary in-house software to identify and recover missing reimbursements across all FBA lifecycle stages (inbound, warehouse, orders, returns, and removals). The FBA Fee Protector add-on provides ongoing dimension verification and fee correction to prevent future overcharges. The platform integrates directly with Amazon Seller Central for account access and claims submission.
Differentiator
Problem solved
Functional benefit
Products and services
- Reimbursement Recovery A dedicated case manager monitors Amazon storefront data daily for missed reimbursements and opens claims with Amazon on the seller's behalf. Covers 50+ reimbursement scenarios across the FBA lifecycle including inbound shipments, warehouse errors (lost, damaged, destroyed inventory), incorrect FBA fees, mishandled refunds and returns, and incorrect FBA removals. Service is priced at a 25% contingency fee on amounts recovered, with weekly transparent invoicing and no upfront cost.
- FBA Fee Protector An add-on subscription service that compares SKU measurements against Amazon's FBA fee report daily. When fees appear incorrect, the case manager opens a request with Amazon to fix measurements and also identifies past overcharges for reimbursement. Designed to be paired with the core Reimbursement Recovery service to prevent future fee overcharges in addition to recovering past ones.
Quantifiable outcome
- 30-50% boost in reimbursement recovery compared to competitors or self-service
- +2 more outcomes
Companies that use Refund Sniper
Customer profileNamed customers5 records
Segments1 record
Ideal customer profiles1 record
Refund Sniper technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Refund Sniper partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AmazoncoreDimeTydSellers is listed in Amazon's Marketplace Appstore and has undergone an independent security audit reviewed and approved by Amazon. The service integrates with Amazon Seller Central to analyze seller data and submit reimbursement claims. The company's bank-level security practices have been vetted by Amazon through a formal approval process.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Refund Sniper competitors and assessment
Company assessmentEmerging players
- Sellerise: Sellerise is an emerging Amazon seller analytics and operations platform serving FBA sellers with overlapping operational use cases, including fee and reimbursement-related insights.
- AMZScout: AMZScout provides Amazon seller tools including product research and analytics with overlap into seller operational workflows. It is an emerging player with partial overlap on the FBA seller customer base.
Broad incumbents
- Carbon6: Carbon6 is an Amazon seller software ecosystem that has acquired multiple seller-tools brands; it serves the same customer base with a broad portfolio of adjacent solutions.
- Jungle Scout: Jungle Scout is a well-established Amazon seller software suite focused on product research and analytics, serving the same FBA seller base with a broader portfolio of tools outside reimbursement.
- Helium 10: Helium 10 is a broad incumbent SaaS suite for Amazon sellers covering research, keyword tools, and operations. While not focused on reimbursement, it serves the same customer segment and represents the broader Amazon seller tool ecosystem.
Direct peers
- GETIDA: GETIDA is a direct competitor offering Amazon FBA reimbursement recovery with a similar contingency-fee model. Both compete for the same FBA seller base around automated and manual claim recovery.
- Refunds Manager: Refunds Manager provides Amazon FBA reimbursement recovery services for sellers, operating a similar claim-submission and recovery model targeting the same SMB and mid-market FBA seller segment.
- Sellerboard: Sellerboard is an Amazon seller analytics and profit dashboard that has expanded into FBA reimbursement-related services, serving the same FBA seller base with overlapping operational pain points.
- Shopkeeper: Shopkeeper offers a suite of Amazon seller services including reimbursement recovery alongside inventory and operational tools, making it a closely comparable multi-product peer in the same FBA seller workflow.
Others
- ThreeColts: ThreeColts is referenced via Refund Sniper's onboarding infrastructure (manager.threecolts.com) and appears to be the broader platform housing multiple Amazon seller tools; it is an ecosystem/parent-platform participant rather than a direct competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Refund Sniper social profiles
Digital presenceRefund Sniper financial estimates
Financial estimateRevenue estimate
Valuation estimate
Refund Sniper leadership team
Management profileNumber of profiles
Refund Sniper funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Refund Sniper M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Refund Sniper
What does Refund Sniper do?
Refund Sniper (marketed as DimeTydSellers) provides Amazon FBA reimbursement recovery services, combining proprietary in-house software with dedicated human case managers who monitor seller accounts daily to identify and recover missing reimbursements across 50+ FBA lifecycle scenarios, including inbound shipments, warehouse losses, incorrect fees, returns, and removals. The company also offers an FBA Fee Protector add-on module that audits SKU dimensions daily and corrects FBA fee overcharges. Pricing is a 25% contingency fee on amounts successfully recovered, with no upfront cost to sellers.
Is Refund Sniper a public or private company?
Refund Sniper is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Refund Sniper founded?
Refund Sniper was founded in 2015. It employs 1 to 10 people.
Where is Refund Sniper based?
Refund Sniper is headquartered in Woodmere, United States, in the North America region.
How does Refund Sniper make money?
One revenue line is on record: reimbursement Recovery Commission.
Who are Refund Sniper's main competitors?
Emerging players on record are Sellerise and AMZScout. Broad incumbents are Carbon6, Jungle Scout and Helium 10. Direct peers are GETIDA, Refunds Manager, Sellerboard and Shopkeeper. ThreeColts is listed as an others.
Does Refund Sniper have an API?
No public API is recorded for Refund Sniper.
What industry is Refund Sniper in?
Refund Sniper's product category is Amazon FBA Reimbursement Recovery Services. Its primary akta.pro industry code is BPAAAJAM, Dispute Resolution, Returns & Chargeback Support, with a secondary code of FSAMALAC, Chargeback & Dispute Management. Its NAICS code is 524291.