What Drop Point Systems does

Drop Point Systems S.L.U. is a privately-held Spanish manufacturer of customized smart lockers and intelligent storage systems, founded in 2013 by Pablo Carrillos and headquartered with its manufacturing facility in Petrer, Alicante. The company designs and builds modular locker hardware — including QR/barcode readers, NFC readers, fingerprint biometric scanners, bank card readers, electronic DNI readers, occupancy sensors, weight scales, payment terminals, forced-opening alarms, and outdoor vandal-resistant keypads — combined with a proprietary cloud-based management server for centralized locker assignment, remote monitoring, and multi-tenant administration. Its software stack includes a REST API with portable test locker, full SAP MM integration, Jira and ServiceNow connectors, customizable branded interfaces, 11-language support, and unattended payment processing via RedSys.

The company serves enterprise and SMB customers across retail (Carrefour, Desigual, MANGO, SONEPAR, Wala), hotels and hostels (easyHotel, IBIS Budget, IbizaRocks, Forenna Hostel), transportation and logistics (Metro de Madrid, Bilbao Intermodal, ALSA), corporate IT management (MANGO, OHLA Group), automotive dealerships (Mercedes-Benz via Louzao), and an extensive long tail of independent luggage custody operators and small businesses (pharmacies, food markets, textile dealers). Notable deployments include 38 Carrefour hypermarket locations with 835 electronic locks for Click&Collect and 17 Metro de Madrid smart lockers integrated with SAP for internal maintenance logistics.

Drop Point generates revenue through project-based hardware sales (custom manufactured per order), recurring monthly maintenance contracts covering 4G connectivity, remote monitoring, and 24-hour on-site service across Spain, professional services for software customization and ERP/ticketing integration, leasing/financing arrangements via partner arrangements, and transaction-based revenue from unattended payment terminals. The company operates primarily in Spain with limited European presence (Germany and Belgium via Desigual) and has been bootstrapped since inception, with the founder's €20,000 initial investment as the only disclosed funding event.

Name

Drop Point Systems

Legal name

DROP POINT SYSTEMS S.L.U.

Website

https://drop-point.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Drop Point Systems is a Spanish manufacturer of customized smart lockers and intelligent storage systems, serving enterprise and SMB clients across retail, hotels, transportation, corporate IT, and tourism with modular hardware, cloud management software, and SAP/Jira/ServiceNow integrations.

Ownership category

akta.pro rank

Product category

Smart Locker Systems

NAICS

Showcase, Partition, Shelving, and Locker Manufacturing (337215)

akta.pro primary industry

Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH)

akta.pro secondary industries

Transit / Public-Space Locker Networks (Stations, Municipal) (TLAAAMAG), Workplace / Office Parcel Locker Solutions (TLAAAMAE)

Keywords

• Smart locker systems
• Parcel locker solutions
• Automated storage lockers
• Click and collect lockers
• Key exchange lockers

Headquarters

HQ city

Alicante

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Smart Locker Hardware Sales: Sale of customized smart lockers and smart locker systems. Hardware is designed and manufactured to order with custom sizes, door configurations, paint, vinyl graphics, and integrated hardware modules (readers, sensors, screens). Pricing is project-based and varies by specification.
2. Monthly Maintenance & Support Contracts: Recurring monthly maintenance fees covering 4G connection, extended phone support on weekends, spare parts in stock, on-site technical assistance within 24 hours, daily remote monitoring of all operations, email/SMS notifications, forced-opening alarms, and screen burnout contingency management.
3. Software Customization & Integration Services: Custom software development including branded screen interfaces, personalized email/SMS messages, ERP integration (SAP), API integrations with client ticketing systems (Jira, ServiceNow), and multi-language interface configuration.
4. Leasing/Financing: Financing offered via leasing/renting arrangements for locker acquisition, making the hardware accessible to clients who prefer OpEx over CapEx.
5. Unattended Payment Processing: Self-service payment terminals integrated with RedSys gateway allow operators (hotels, luggage storage) to collect payments from end users for luggage custody or extended time. Revenue may include transaction fees or be structured as part of the terminal rental agreement.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Drop Point Systems designs, manufactures, and deploys custom smart locker hardware integrated with proprietary locker management software. The solutions serve click-and-collect parcel delivery, key exchange, asset management, and secure storage use cases for retail & e-commerce, hotels & hostels, tourism, transportation, and corporate IT customers.

Product overview

Drop Point Systems is a manufacturer of fully customized smart lockers (smartlockers) and intelligent storage lockers for various commercial and hospitality applications. The product portfolio centers on a modular hardware-software platform architecture. Core solutions include Click&Collect (e-commerce order pickup), Consignas de Maletas (luggage custody), Click&Key (key management), Click&Storage (office deliveries), Click&Clean (laundry), Click&Relax (work-life services), Control de Accesos (access control), and Gestión de Dispositivos IT (IT equipment management). Hardware modules encompass QR/barcode readers, NFC/RFID readers, fingerprint scanners, bank card readers, electronic DNI readers, outdoor keypads, weight scales, occupancy sensors, payment terminals, forced-opening alarms, and watchdog systems. Software modules include custom brand interfaces, multi-language support (11 languages), email/SMS notifications, satisfaction surveys, screen advertising (digital signage), screen signatures, API integration, SAP integration, and clock-in terminals. The cloud server manages all lockers centrally. Customers include Carrefour (38 locations), Metro de Madrid, Desigual, Mercedes-Benz, easyHotel, IBIS Budget, MANGO, OHLA Group, Nestlé Market, and numerous luggage storage operators across Spain.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Smart Locker Systems Custom-designed smart locker hardware with electronic locking, configurable compartment sizes, and optional outdoor/ruggedized enclosures, deployed for retail & e-commerce, hospitality, tourism, transport, and corporate IT customers.
• Locker Management Software Platform Proprietary cloud-based software for managing locker access, user authentication, parcel tracking, notifications, and audit logs, integrated with Drop Point Systems hardware deployments.
• Installation and Deployment Services
• Maintenance and Support Services

Quantifiable outcome

• Carrefour reduced customer service queues by implementing automatic order pickup — orders ready in under 3 hours
• +3 more outcomes

Named customers27 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature18 records

Partnerships

Three partnerships are on record, tiered core and minor.

• SAPcoreTechnology or IntegrationDrop Point has performed integrations of its smart locker software with SAP MM (Material Management) for enterprise clients. A specialist SAP partner with extensive experience handles the planning, testing, and implementation of the smart locker system within the client's SAP environment. This integration enables clients like Metro de Madrid to maintain full ERP control over locker-based supply chain operations.
• RedSyscoreTechnology or IntegrationDrop Point integrates RedSys payment gateway into its unattended payment terminals, enabling chip, NFC, mobile, and smartwatch payments to be processed directly to the client's bank account. This is essential for luggage custody operators and Click&Collect services requiring in-locker payment collection.
• AXAminorOthersLocker in the City (a Drop Point client) offers AXA insurance coverage up to €1,000 per bag for stored luggage. This is a client-side insurance arrangement that enhances the value proposition of the locker service for end consumers.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ByBox: UK-based smart locker and click-and-collect network operator serving retailers and field service engineers. Comparable to Drop Point's Click&Collect and corporate IT equipment distribution (e.g., MANGO, OHLA) deployments.
• Parcel Pending: Smart locker provider for multifamily, retail, and university markets with proprietary hardware and a cloud management platform. Now part of Quadient but historically operated as a standalone locker OEM — overlapping with Drop Point's click-and-collect and corporate delivery use cases.
• Quadient: Quadient (formerly Neopost) provides smart locker solutions for retail click-and-collect, corporate offices, and residential buildings through its Parcel Pending and Parcel Pending Lite product lines. It directly competes with Drop Point across multiple of the same enterprise verticals.
• Luxer One: US-based smart locker and package management platform serving multi-family residential, retail, and corporate clients with cloud-managed lockers and resident/employee access apps. Closely comparable to Drop Point's residential and corporate IT use cases.
• Cleveron: Estonia-based manufacturer of click-and-collect and parcel lockers (Cleveron 501, Cleveron 402) used by retailers such as Zara, Asda, and The Warehouse. Competes head-to-head with Drop Point in retailer pickup automation and offers similar modular hardware/software platforms.

Emerging players

• Digilock: Manufacturer of electronic locker locks and management systems for fitness, workplace, education, and hospitality use cases. Competes with Drop Point in the hotel/hostel luggage custody and workplace employee storage verticals with a more standardized product.
• TZ (Telaeris): Provider of smart locker and asset tracking solutions for industrial, corporate, and educational environments. Comparable to Drop Point's corporate IT equipment management (Jira/ServiceNow integration) and access control modules.

Broad incumbents

• Pitney Bowes: Global mailing and shipping technology company with smart locker solutions (SendPro, ParcelPoint) for retail, enterprise, and last-mile operators. Overlaps with Drop Point's click-and-collect and corporate IT device management use cases as part of a broader logistics portfolio.
• InPost: European parcel locker network operator with tens of thousands of automated lockers across Poland, the UK, France, Italy, and Spain. Represents a much larger, well-capitalized incumbent offering consumer-facing parcel pickup that competes with Drop Point's Click&Collect and luggage custody offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/drop-point-systems

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Drop Point Systems