What AusComply does

AusComply Pty Ltd is an Australian-owned software company founded in 2015 and headquartered in Sydney. It provides an end-to-end mobile-first digital compliance platform for the Australian liquor, gaming and security industries, anchored on its flagship Digital Incident Register (DIR) that replaces paper-based statutory registers with a real-time, cloud-based system covering incident reporting, document and licence expiry tracking, checklists, watchlists and analytics across NSW, ACT, QLD, NT, SA and VIC.

The platform is delivered via native iOS and Android apps and a web interface, hosted in Australian data centres with SSL 256-bit encryption, and is positioned as the only compliant digital incident register meeting NSW OLGR and NSW SLED Electronic Incident Register requirements alongside equivalent coverage in QLD, NT, ACT, SA and VIC. On top of the core DIR, AusComply offers AI-powered add-on modules: facial recognition integrated with existing IP CCTV via Corsight's Fortify (matching banned patrons in 10/100ths of a second), Smart Watchlists shared across venues and Liquor Accords, fast patron ID check-in, and AusComply AI for continuous in-venue monitoring. The product encodes 114 standard incident types with built-in legislative compliance logic derived from the founding team's domain expertise.

AusComply monetises through a recurring monthly subscription model with no lock-in contracts, no minimum terms and no cancellation fees, claiming a customer retention rate above 98%. Go-to-market is a hybrid of demo-led direct sales, free no-obligation demonstrations, partnerships with industry associations (AHA NSW, Clubs NSW, ASIAL), regulatory engagement, event sponsorship (e.g. Pub Leaders Summit), and content marketing. Customers range from independent hotels and boutique bars to large hospitality groups and security firms, including named logos such as Palace Hotel Sydney, Riversdale Group, Sunken Monkey (Erina), Oatley Hotel and Beer Deluxe (Albury). Hundreds of venues and security firms across Australia use the product, with thousands of users recording more than 60,000 incident reports per month and over 2 million reports logged in total since launch.

Name

AusComply

Legal name

AusComply Pty Ltd

Website

https://auscomply.com.au

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

AusComply is an Australian-owned, Sydney-based software company that provides a mobile-first digital compliance platform for the liquor, gaming and security industries, replacing paper-based incident registers with a regulator-approved system and AI-powered facial recognition and ID check tools used by hundreds of licensed venues and security firms across Australia.

Ownership category

akta.pro rank

Headquarters

HQ city

Emu Plains

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Revenue: Monthly subscription-based revenue model with predictable, affordable pricing. No lock-in contracts, no minimum periods, and no cancellation fees. Customers pay month-to-month and can cancel any time. Retention rate exceeds 98%.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

AusComply sells a subscription-based, cloud-hosted mobile compliance platform that replaces paper-based incident registers for licensed venues (hotels, pubs, clubs, bars, restaurants, bottle shops) and security firms operating in Australia's liquor, gaming and security industries. The platform delivers real-time digital incident recording, automated compliance document tracking, shared watchlists, intelligent analytics, and AI-powered facial recognition, with built-in legislative compliance logic across NSW, ACT, QLD, NT, SA and VIC.

Product overview

AusComply is an end-to-end mobile-first digital compliance platform for the Australian liquor, gaming, and security industries. The core product is the AusComply Digital Incident Register (DIR), which serves as a replacement for paper-based incident books and provides real-time incident recording, compliance tracking, document management, and regulatory reporting. Built on this core platform, AusComply offers AI-powered add-on modules including Facial Recognition/AI (for real-time patron monitoring via CCTV), Smart Watchlist (shared watchlists across venues and Liquor Accords), Patron Check-ins (accelerated ID verification), and AusComply ID (age verification). The platform integrates complex legislation across multiple Australian states and territories, eliminating the need for separate paper-based registers for liquor and security compliance.

Differentiator

Problem solved

Functional benefit

Brands

• AusComply AI: AI-powered facial recognition technology integrated with existing CCTV systems to identify banned patrons and troublemakers in venues.
• AusComply ID Check
• AusComply Facial Recognition

Products and services

• AusComply Digital Incident Register (DIR) Mobile-first cloud software that replaces paper-based incident registers for licensed venues (pubs, clubs, hotels, bars, restaurants, bottle shops) and security firms, providing real-time incident recording, compliance tracking, document expiry management and regulatory reporting compliant with liquor and security legislation across NSW, ACT, QLD, NT, SA and VIC.
• AusComply Facial Recognition AI-powered facial recognition add-on that integrates with venues' existing IP-based CCTV to identify banned or troublemaking patrons in real time, matching against watchlists in 10/100ths of a second and automatically generating compliant incident register entries, with a GDPR-compliant privacy mode.
• Smart Watchlist Cloud-based shareable watchlist feature that allows venues to create internal lists (under 18, banned, self-excluded patrons) and integrate third-party lists including 'Banned From One, Banned From All' Liquor Accord lists, gang member lists and gaming self-exclusion lists.
• Patron Check-ins Fast ID verification and digital check-in system that uses a smartphone or tablet camera to capture photos of patrons and their ID documents, reducing per-patron check-in time to a few seconds compared with roughly 30 seconds for traditional manual processes.
• AusComply AI AI facial recognition module that autonomously monitors people entering and moving through venues using existing CCTV, automatically notifying staff when banned patrons or persons of interest are detected on a watchlist.
• AusComply ID (ID Check) Mobile ID capture and age/identity verification tool that uses a smartphone camera to photograph patrons and their ID documents, enabling rapid check-ins and replacing traditional manual ID inspection.

Quantifiable outcome

• Trusted by hundreds of venues and security firms with thousands of users recording 60,000+ incident reports monthly
• +5 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Corsight (Fortify)coreTechnology or IntegrationAusComply integrates Corsight's Fortify facial recognition technology into its platform. This partnership enables automated patron identification and watchlist matching powered by AI. The technology identifies banned or troublemaking patrons in as little as 10/100ths of a second using existing IP CCTV systems. Privacy mode is GDPR-compliant.
• AHA NSW (Australian Hotels Association)coreOthersAusComply is a member of AHA NSW and has presented at association events. The company is featured in AHA NSW member updates as an associate showcase partner offering compliance solutions to members.
• Clubs NSWcoreOthersIndustry partnership with Clubs NSW peak body representing clubs across New South Wales.
• ASIAL (Australian Security Industry Association)coreOthersIndustry membership and partnership with ASIAL, the peak body for the security industry in Australia.
• NSW OLGR (Office of Liquor Gaming & Racing)coreOthersAusComply meets the requirements of NSW OLGR and is the only compliant digital incident register for liquor and security approved in NSW. The company has worked closely with key personnel at OLGR.
• NSW SLED (Security Licensing & Enforcement Directorate)coreOthersAusComply meets NSW Government SLED's Electronic Incident Register (EIR) requirements for the security industry. Company has worked closely with SLED personnel on compliance solutions.
• QLD OFT (Office of Fair Trading)coreOthersAusComply has worked closely with QLD OFT on compliance solutions for licensed venues and security firms in Queensland.
• QLD OLGR (Office of Liquor Gaming and Regulation)coreOthersPartnership with QLD OLGR for compliance solutions in the Queensland liquor and gaming industry.
• City of Sydney CouncilminorOthersAusComply has worked with City of Sydney Council on compliance and regulatory matters.
• SSI SecuritycoreStrategic or Co-development PartnerSSI Security is cited as the security company partnered with Sunken Monkey venue to implement best-practice compliance methodology using AusComply. SSI is described as a high-risk specialist with well-trained guards. Collaboration between SSI, AusComply, and venue management achieved removal from violent venues list.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• TrackTik Software: Security workforce management platform with incident reporting, officer activity logs, and compliance tracking used by security firms serving venues and patrol operations. Directly comparable to AusComply's security-firm offering.
• SafetyCulture (iAuditor): Australian-headquartered digital inspection, incident, and compliance platform (iAuditor) used across hospitality, security, and venue operations. Closest direct competitor in digital checklist and incident reporting for licensed venues.
• Silvertrac Software: Security guard operations and incident reporting platform providing real-time reporting and accountability for security firms and venue security teams. Direct competitor in the security incident register category.
• RiskWare: Australian risk and compliance management platform for security and venue operators with incident and reporting workflows. Comparable as a domestic compliance alternative.
• Noggin (ResilienceOne): Operational resilience and EHS platform offering incident management, compliance workflows, and reporting. Comparable as a digital incident register / compliance workflow alternative.
• Spotto: Australian hospitality venue management platform providing operational tools (incident, compliance, reporting) to pubs and clubs. Comparable domestic venue operations alternative.
• IDscan (formerly PatronScan): ID scanning and patron verification technology used by licensed venues and security firms for age verification and watchlist checks. Comparable as a venue-side compliance and ID verification tool.

Emerging players

• Corsight AI: Facial recognition technology provider whose Fortify product is integrated into AusComply. Comparable as an emerging biometric / venue-security AI player that could disintermediate or partner.

Broad incumbents

• Deputy: Australian-headquartered workforce management platform widely used in hospitality with compliance, shift, and incident tracking features. Broader incumbent expanding down-market into compliance workflows.
• Connecteam: Employee management app widely adopted in hospitality with checklists, incident reporting, and compliance documentation. Adjacent incumbent with overlapping compliance features.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/auscomply
• LinkedInlinkedin.com/company/auscomply
• Instagraminstagram.com/auscomply
• Xx.com/AusComply

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AusComply