What Five Star Network Solutions does

Five Star Network Solutions Inc. is a managed IT services provider headquartered in Hicksville, New York, serving primarily small and medium businesses on Long Island with supplemental support to larger enterprises. Founded by Kris Sookraj, the company has been operating for over a decade and currently states it serves more than 40 enterprise clients. Its service portfolio spans computer repair, network design and maintenance, server management, 24/7 security monitoring, data backup and restoration, anti-virus and spam protection, IT strategy and consulting, and both on-site and remote technical support. The company explicitly markets itself as a replacement or augmentation for in-house IT departments, with the value proposition anchored on cost reduction, downtime elimination, and proactive infrastructure management.

Underlying technology is general-purpose IT infrastructure management with no proprietary platform, software product, API, mobile application, or AI/ML capability disclosed in any source. Service delivery is direct: technicians visit client sites or provide remote support, drawing on conventional monitoring, backup, and security tooling without disclosed patents, integrations, or technical differentiators beyond the proactive-versus-reactive service philosophy. The website is a basic GoDaddy-built informational site, and the company maintains no public app, SDK, or developer-facing surface.

The business model is sales-led B2B managed services, with recurring/contract-based revenue from continuous monitoring, maintenance, and consulting engagements. Pricing is quote-based and not publicly disclosed. The go-to-market motion relies on the company website, direct phone outreach, and published customer testimonials as the primary marketing channels, with no evidence of content marketing, paid acquisition, partnerships, or channel resellers. The customer base is regional (Long Island, New York), the company is privately held and founder-owned, and there are no disclosed funding rounds, acquisitions, strategic partnerships, or institutional investors.

Name

Five Star Network Solutions

Legal name

Five Star Network Solutions Inc.

Website

https://fivestar-ns.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Five Star Network Solutions Inc. is a founder-owned managed IT services provider based in Hicksville, New York, offering network design, server management, 24/7 security monitoring, and data backup to over 40 enterprises concentrated on Long Island.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Service Desk & Help Desk Services (BPAEAJAA)

Keywords

• Managed IT services
• Network consulting
• Server management
• Security monitoring
• Data backup services

Headquarters

HQ city

Hicksville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing managed services model providing continuous network monitoring, maintenance, security, and support to enterprise clients. Services include backup restoration, server management, security monitoring, network design, and ongoing consultation. Revenue appears to be recurring/contract-based given the 24/7 monitoring commitment and ongoing maintenance services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Five Star Network Solutions provides outsourced managed IT services to businesses, including 24/7 network and server monitoring, network design and maintenance, server management, continuous data backup and restoration, security monitoring, anti-virus and spam protection, and both on-site and remote technical support. The company also delivers IT strategy, analysis, and design consulting as part of its ongoing managed services engagement.

Product overview

Five Star Network Solutions Inc. is a managed IT services company offering a unified portfolio of technology services to businesses. The company provides computer repair, network design and maintenance, server management, and 24/7 security monitoring as integrated service offerings. Additional services include data backup and restoration, IT strategy and analysis, anti-virus and spam protection, and both remote and on-site support. The company employs a proactive maintenance approach combining continual monitoring with ongoing consultation to help businesses reduce costs, minimize downtime, and scale their infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Computer Repair Services On-site and remote computer repair services for businesses, providing troubleshooting and resolution for hardware and software issues affecting business technology.
• Network Design, Maintenance, and Support Design, build, and continuous maintenance of business network infrastructure with ongoing support, aimed at businesses that need reliable, growth-ready network architecture.
• Server Management Comprehensive setup, monitoring, and ongoing maintenance of business-critical server infrastructure to ensure reliable operation for enterprise clients.
• 24/7 Security Monitoring Around-the-clock security monitoring providing continuous protection for business networks and data infrastructure against threats and intrusions.
• Data Backup and Restoration Continuous backup of business data with restoration capabilities to safeguard information assets and ensure business continuity after incidents.
• IT Analysis, Strategy, and Design Information technology analysis, strategic planning, and infrastructure design services to help businesses develop technology roadmaps and competitive advantages.
• Anti-Virus and Spam Protection Anti-virus protection and spam filtering services securing business communications and systems from malware and unwanted mail threats.
• Remote Monitoring and Support Continuous remote surveillance of customer IT systems with remote troubleshooting and resolution to address issues without requiring on-site visits.
• On-Site Maintenance and Support Hands-on on-site assistance delivered at customer business locations for hardware, network, and system issues that require physical presence.
• Ongoing IT Consultation Continuous advisory services guiding technology decisions, infrastructure improvements, and IT strategy alignment with business goals.

Quantifiable outcome

• Reduced IT department costs including salary and benefits
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• LAN Infotech: Long Island MSP providing managed IT, network management, security monitoring, and on-site/remote support to SMB and mid-market businesses in the same territory.
• Strategic IT Solutions: Regional managed IT services provider offering 24/7 monitoring, network and server management, security, and backup services to SMB clients — a closely comparable recurring-revenue MSP model.
• Structured Communications: New York metro managed IT services and IT consulting firm serving SMBs with on-site and remote support, network management, and security services — a near-identical service profile to Five Star's.
• GlobalQuest Solutions: Long Island-based managed IT and cybersecurity services provider serving SMB and mid-market clients in the same geography as Five Star with a comparable managed services + 24/7 monitoring offering.

Broad incumbents

• Intelligent Technical Solutions: Multi-region managed IT services and cybersecurity provider serving SMB and mid-market clients with a portfolio that overlaps Five Star's core MSP offering, operating across more geographies.
• CMIT Solutions: National managed IT services franchise network delivering network management, security monitoring, and on-site support to SMBs nationwide — same customer profile, broader footprint.

Regional players

• CompuData: Regional managed IT, cloud, and cybersecurity provider serving mid-market businesses with a comparable recurring managed services model, though operating in a different East Coast sub-region.
• Ntiva: Mid-Atlantic MSP delivering managed IT, cloud, security monitoring, and on-site/remote support to SMB and mid-market customers, representing a larger regional analogue of Five Star's offering.
• Dataprise: Mid-Atlantic managed IT and cybersecurity services provider covering the East Coast with a similar managed services + MSSP portfolio, but operating at a meaningfully larger scale than Five Star.

Others

• GoDaddy (Workspace / Pros): Large SMB-focused technology provider whose website builder currently hosts Five Star's site and whose SMB services and partner channel represent an adjacent ecosystem participant rather than a direct MSP competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Five Star Network Solutions