Wadan Technologies

What Wadan Technologies does

Wadan Technologies LLC is a privately-held managed IT services firm headquartered at 9717 Terence Drive, Rowlett, Texas, operating in and around the Dallas-Fort Worth metroplex. Founded around 2016, the company positions itself as a "virtual IT department" for small and large businesses, delivering an all-inclusive managed IT subscription built on a fixed monthly pricing scheme rather than per-job billing. The core technology stack covers 24/7 network and equipment monitoring, helpdesk support, vendor management, network infrastructure design and maintenance, security services (anti-virus, access management, firewalls), data backup and recovery, mobile device management for BYOD across iOS, Android and Windows Phone, and Virtual CIO advisory.

Beyond the managed services core, the firm offers a broad services catalog spanning Network Services, Security Services, Data Backup and Recovery, Virtual CIO, Virtual Call Center, Project Management, Computer Services, Mobile Management, App Development, Web Development, Graphic Designing, IT Staffing and Vendor Management — effectively a one-stop shop for SMB and mid-market IT demand. Underlying the offering is a staff base with dense credentialing (MCSA, MCSE, MCITP, CCNA, CCNP, CCIE written, JNCIA, JNCIS, Security+, PMP) and prior engagement on the U.S. Food and Drug Administration IT migration in 2013.

The business model is predominantly subscription-based managed services revenue with quote-based custom engagements; primary vertical is healthcare with HIPAA-compliant delivery, with oil & gas, real estate, professional services and financial services as adjacent segments. The firm is founder-led by Col. Shabier Hussain (President and CEO, military project management background) and Zarak Wadan (CTO, prior FDA and Sunrise Medical Laboratories delivery), with Jane Dreyer as Project Manager and Nisha Smith as Director of Account Management. No institutional capital, parent company, public listing, partnerships or M&A activity are disclosed.

Name

Wadan Technologies

Legal name

Wadan Technologies LLC

Website

https://wadantechnologies.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Wadan Technologies is a Rowlett, Texas-based managed IT services provider delivering 24/7 network monitoring, cybersecurity, backup/recovery and Virtual CIO services to small and mid-sized businesses, with healthcare as its primary vertical in the Dallas-Fort Worth metroplex.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB)

akta.pro secondary industries

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• Managed IT services
• Network infrastructure
• IT consulting
• Cybersecurity services
• Data backup recovery

Headquarters

HQ city

Rowlett

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: All-inclusive managed IT services with fixed price monthly pricing scheme. Includes IT infrastructure management, network management, vendor management, and technical support. Cost-effective approach reduces per job pricing and ensures continuous IT department operational support.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Wadan Technologies provides managed IT services and IT consulting to small and large scale businesses in the Dallas-Fort Worth metroplex. Its core offering is an All-Inclusive IT management plan delivered on a fixed monthly price that includes 24/7 continuous monitoring, vendor management, and access to certified technical staff, acting as a virtual IT department for clients across healthcare, oil and gas, and professional services industries.

Product overview

Wadan Technologies is an IT consulting and managed services firm offering a comprehensive suite of technology services. The company provides All-Inclusive IT as its core managed services offering, complemented by specialized services including Network Services, Data Backup & Recovery, Security Services, Mobile Management, App Development, Web Development, IT Staffing, Vendor Management, Computer Services, Virtual CIO, Project Management, Graphic Designing, and Virtual Call Center. The portfolio operates as a one-stop-shop for small to large businesses, combining managed IT infrastructure with consulting, security, and staffing solutions primarily serving healthcare, oil and gas, and professional services industries in the Dallas-Fort Worth metroplex.

Differentiator

Problem solved

Functional benefit

Products and services

• All-Inclusive IT

Quantifiable outcome

• 99% satisfied customers
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Dataprise: Dataprise is a U.S. managed IT services and cybersecurity firm with a similar fixed-fee MSP offering, helpdesk, and managed security stack for SMB and enterprise clients — closely comparable in service portfolio and go-to-market.
• Ntiva: Ntiva is a managed IT services and cybersecurity provider serving SMB and mid-market businesses across multiple U.S. regions, with a comparable subscription-based MSP model including 24/7 helpdesk, network management, and vCIO services.
• Integris: Integris is a regional managed IT services provider offering co-managed and fully managed IT, cybersecurity, and cloud services to SMBs — a direct comparable in service mix and target customer profile.
• CompassMSP: CompassMSP is a Texas-based managed services provider serving SMB and mid-market clients with managed IT, cybersecurity, and cloud services — directly comparable in geography and service portfolio.
• NetGain Technologies: NetGain is a managed IT and cybersecurity provider for SMB and mid-market organizations, with a comparable portfolio spanning managed services, security, backup/recovery, and IT consulting.
• BlackPoint IT Services: BlackPoint IT is a managed services and cybersecurity provider for SMBs in the western U.S. with a comparable fixed-fee managed services model and security-focused go-to-market.

Broad incumbents

• TPx Communications: TPx is a larger national managed services and communications provider offering managed IT, managed security, and UCaaS — overlapping with Wadan's managed services and network management offerings at greater scale.
• CBTS: CBTS is a large IT services provider offering managed services, network, security, and cloud solutions to enterprise and mid-market — a broader incumbent that competes for the same healthcare/regulated mandates Wadan targets.
• Continuum (now ConnectWise Fortify): ConnectWise is a large platform-and-services provider in the MSP ecosystem, supplying the tooling many MSPs run on and competing indirectly through partner enablement and managed security services.

Emerging players

• SMART Dolphins IT Solutions: SMART Dolphins is a smaller managed IT services firm with a comparable SMB-focused managed services, security, and consulting portfolio — a smaller-scale peer with similar offerings.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/WadanTech
• LinkedInlinkedin.com/company/wadan-technologies-llc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wadan Technologies