Health-Logix

What Health-Logix does

Health-Logix is a Toronto-based healthcare SaaS company that automates patient interactions for radiology practices and imaging centers through a cloud-based platform that integrates with customers' existing Radiology Information Systems (RIS). The platform is composed of three core modules — Patient Engagement, Pre-Registration, and Collections — which automate appointment confirmations and rescheduling, touchless patient check-in, eligibility verification, and time-of-service payment capture, with all resulting data synchronized back into the customer's RIS.

The company also offers Docflow Pro, an AI-powered intelligent document processing add-on that uses computer vision combined with a human-in-the-loop validation step to automate the ingestion of inbound fax orders and the creation of imaging orders. This extends the platform from front-office workflow automation into radiology-specific back-office document handling.

Health-Logix sells to enterprise and multi-site radiology networks and imaging-center operators (named customers include US Radiology Specialists, American Health Imaging, Touchstone, Gateway, and African Health Imaging) on an annual subscription basis at approximately $14,925 per solution. Its go-to-market is sales-led and ROI-driven, supported by an interactive savings calculator, and the company operates with a small team of 1-10 employees.

Name

Health-Logix

Legal name

HealthLogix

Website

https://health-logix.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Health-Logix is a Toronto-based healthcare SaaS company providing RIS-integrated patient engagement, pre-registration, and collections automation, plus AI-powered document processing, for radiology practices and imaging centers.

Ownership category

akta.pro rank

Product category

Radiology Practice Automation Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro industry

PRIMARYHLACALAB

Radiology Information Systems (RIS)

Healthcare & Life Sciences/Digital Health & Health IT/Medical Imaging Informatics (PACS/RIS/VNA) & Radiology IT

SECONDARYHLACAEAF

Patient Intake, Digital Registration & eForms

Healthcare & Life Sciences/Digital Health & Health IT/Patient Engagement, CRM & Experience Platforms

SECONDARYHLALABAJ

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated)

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

SECONDARYHLALABAH

Care Navigation, Referral & Digital Front Door Platforms

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

Keywords

• Radiology information systems
• Patient engagement software
• Medical document processing
• Healthcare workflow automation
• Radiology practice management

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription: Annual subscription-based pricing model for the patient engagement and automation platform. The solution cost is stated as $14,925 annually, suggesting a per-provider or per-facility licensing structure.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Health-Logix builds a cloud-based patient engagement and automation platform that integrates directly with customers' Radiology Information Systems (RIS). The platform automates appointment confirmations, rescheduling, pre-registration, eligibility verification, and time-of-service collections, with all data synchronized back to the RIS. An add-on product called Docflow provides AI-powered intelligent document processing that reads faxed orders using computer vision and creates RIS orders with human-in-the-loop verification.

Product overview

Health-Logix is a patient engagement platform designed specifically for Radiology Information Systems (RIS). The product suite consists of three core modules—Patient Engagement (automating appointment confirmations, rescheduling, and follow-ups), Pre-Registration (touchless check-in), and Collections (time-of-service payment optimization)—all connected to the customer's RIS with data synchronization. An add-on module called Docflow provides AI-powered intelligent document processing, adding computer vision-based order creation and fax order management to the platform. The platform delivers ROI through decreased administrative burden, increased collections, and reduced no-shows.

Differentiator

Problem solved

Functional benefit

Brands

• Docflow Pro: AI-powered intelligent document processing solution that connects directly to RIS, featuring identification, vision processing, RIS data integration, order creation, and human-in-the-loop capabilities.

Products and services

• Patient Engagement

Quantifiable outcome

• Decrease in front desk staff needed to register patients
• +4 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature5 records

Partnerships

One partnership is on record.

• Docflow ProcoreTechnology or IntegrationAI-powered intelligent document processing partner integrated directly with Health-Logix RIS platform. Docflow Pro provides identification, vision processing, RIS data extraction, order creation, and human-in-the-loop verification capabilities to automate fax order management and eliminate manual document processing.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Artera (formerly WELL Health): Healthcare patient communication platform providing SMS, voice, and digital messaging for appointment reminders, confirmations, and rescheduling. Directly overlapped with Health-Logix's SMS-based scheduling and patient engagement modules.
• Relatient: Patient engagement and communication platform for healthcare practices, including appointment confirmations, rescheduling, and intake. Directly comparable to Health-Logix's Patient Engagement and Pre-Registration modules, though Relatient serves multi-specialty practices rather than focusing exclusively on radiology.
• ScImage: Vendor of radiology-focused PACS, RIS, and workflow solutions for imaging centers. Comparable to Health-Logix as a radiology-vertical specialist, though ScImage competes as a full RIS vendor rather than a patient engagement layer on top of the RIS.
• Luma Health: Patient engagement platform offering automated reminders, scheduling, intake, and two-way messaging. Comparable to Health-Logix across patient engagement, rescheduling, and pre-registration workflows, with a broader healthcare vertical reach.
• RevSpring: Patient engagement and financial communications platform specializing in patient statements, billing, and payment workflows. Comparable to Health-Logix's Collections module and time-of-service payment optimization.

Broad incumbents

• Greenway Health: EHR/PM suite with embedded patient engagement and workflow tools. Comparable as a competitor that could embed patient engagement natively within RIS/EHR workflows, displacing Health-Logix.
• Phreesia: Public company offering patient intake, registration, insurance eligibility, and payment collection at scale. Comparable to Health-Logix's Pre-Registration, Collections, and Eligibility modules, with a much broader footprint across healthcare verticals.
• Solutionreach: Long-established patient engagement, scheduling, and communication platform serving dental, vision, and medical practices. Comparable to Health-Logix on patient engagement and reminders, but positions as a broader incumbent across multiple specialties.

Emerging players

• mPulse Mobile: Conversational AI and SMS-based patient engagement platform for healthcare. Comparable to Health-Logix on SMS-driven scheduling and rescheduling, with partial overlap on AI-driven patient communication.

Others

• PerfectServe: Healthcare communication and provider scheduling platform for clinical teams. Adjacent to Health-Logix's patient engagement and scheduling workflows, with overlap in appointment-related messaging.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health-Logix