Hartley Lifecare
Hartley Lifecare Limited is a Canberra-based not-for-profit disability services provider founded in 1962, delivering supported accommodation, respite care, and community programs to 100+ clients across 35+ homes in the ACT.
- Company typePrivate
- Founded1962
- HeadquartersPearce, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Hartley Lifecare does
Hartley Lifecare Limited is a Canberra-based not-for-profit disability services organisation founded in 1962 that delivers supported accommodation, respite care, community participation programs, and accessible transport to people with physical and complex disabilities across the Australian Capital Territory. The organisation operates more than 35 residential homes supporting 100+ clients, the Renaissance House short-term accommodation facility, the all-abilities accessible Hartley Hydrotherapy pool (with 100+ regular users), and the Benambra Intentional Community. It is registered as an NDIS provider and applies a person-centred active support methodology under a family-governance model, with sub-brands including Renaissance House, Hartley Court, Hartley Hydrotherapy, and Hartley Hall Markets. The organisation is led by CEO Eric Tauvette OAM under a Board chaired by Darren Box, with Sam Mostyn AC serving as Patron.
The business model is anchored in recurring NDIS funding for supported independent living, respite, and community participation services, supplemented by a diversified fundraising stack. Income sources include individual donations (workplace giving, regular giving, and bequests), corporate partnerships (e.g., Fyshwick Fresh Food Markets, Canberra Toyota), the annual Hartley Cycle Challenge (which has raised over AUD 9 million cumulatively across 25 years), the Kokoda Trail trek, Hartley Hall Markets, hydrotherapy pool hire, and a newly introduced $25/year membership program. On 13 June 2025 Hartley transitioned from an incorporated association to a company limited by guarantee to strengthen governance and enable cross-border service delivery into New South Wales. The 2014 integration of the National Brain Injury Foundation has extended the organisation's scope into acquired brain injury support.
Hartley Lifecare firmographics
Firmographics- Name
- Hartley Lifecare
- Legal name
- Hartley Lifecare Limited
- Website
- https://hartley.org.au
- Company type
- Private
- Founded year
- 1962
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Hartley Lifecare Limited is a Canberra-based not-for-profit disability services provider founded in 1962, delivering supported accommodation, respite care, and community programs to 100+ clients across 35+ homes in the ACT.
- Ownership category
- akta.pro rank
Hartley Lifecare industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (623990)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)
- akta.pro primary industry
- Affordable / Low-Income Assisted Living (Medicaid Waiver Focused) (HLADABAE)
- akta.pro secondary industries
- Live-In Respite Care (Multi-Day) (HSABAGAC), Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB)
Keywords
Where Hartley Lifecare is headquartered
LocationHeadquarters
- HQ city
- Pearce
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Hartley Lifecare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Revenue model
- NDIS Funding: Primary revenue stream from National Disability Insurance Scheme funding for supported accommodation, respite care, and disability services for clients across 35+ homes in ACT.
- Individual Donations: One-time and regular donations from individuals, including workplace giving programs where employees nominate regular deductions from pay.
- Fundraising Events: Major annual events including the Hartley Cycle Challenge (over 25 years, raised more than $9 million) and Kokoda Trail trek. Events include corporate sponsorships and participant fundraising.
- Bequests and Gifts in Wills: Bequests in wills including residuary gifts (percentage of estate), pecuniary gifts (fixed sum), specific items, property, stocks and shares, and superannuation/life insurance nominations.
- Hartley Hall Markets: Monthly markets (first Sunday of month, excluding January) at Hall Village Showground. Stallholder fees ($50-$200 per site) plus ancillary revenue from BBQ and donations. Entry by gold coin donation.
- Hydrotherapy Pool Hire: Pool hire services including individual access (shared use), practitioner/therapist access, and exclusive use bookings. Revenue supports pool maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Hartley Hall Markets stallholder fees |
| Subscription | Monthly | Regular giving donation amounts |
| Usage-based | Pay-as-you-go | Hydrotherapy pool hire |
| Subscription | Annual | Membership program |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Hartley Lifecare product offering
Product offeringCore offering
Hartley Lifecare provides 24/7 supported independent living accommodation across more than 35 homes in the Australian Capital Territory for people with physical and complex disabilities. The organisation also delivers short-term respite care (Renaissance House), the Benambra Intentional Community, a hydrotherapy pool, accessible transport services, and community-based social programs. Operations are funded primarily through NDIS, individual fees, donations, and community fundraising.
Product overview
Hartley Lifecare operates as a not-for-profit disability services organization offering a portfolio of interconnected care and support services. The core service delivery includes Supported Independent Living (residential accommodation across 35+ homes in the ACT), Short Term Accommodation/Respite (Renaissance House), the Benambra Intentional Community, and Hartley Hydrotherapy pool facilities. Complementary fundraising initiatives including the Hartley Hall Markets, Hartley Cycle Challenge, and Kokoda Trek support funding for these services. The organization transitioned to a company limited by guarantee in June 2025 and is expanding services beyond the ACT to New South Wales.
Differentiator
Problem solved
Functional benefit
Brands
- Renaissance House: Short term accommodation (respite) facility for people with disability in Canberra
- Hartley Court
- Hartley Hydrotherapy
- Hartley Hall Markets
Products and services
- Renaissance House (Short-Term Accommodation / Respite)
Quantifiable outcome
- 100% satisfaction rate from Renaissance House User Survey 2025
- +2 more outcomes
Companies that use Hartley Lifecare
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles4 records
Hartley Lifecare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Hartley Lifecare partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Fyshwick Fresh Food MarketscorePrincipal sponsor of the Hartley Cycle Challenge. Their investment, products and services reflect a genuine belief in what Hartley does and in the importance of inclusion and opportunity for people with disability.
- Canberra ToyotacorePrincipal sponsor of the Hartley Cycle Challenge, supporting the event's logistics and participant experience.
- World Wide AdventurescoreExternal trek operator managing logistics, safety, and guiding for Hartley's Kokoda Trail expeditions. Bookings handled directly through their platform.
- Radford CollegeminorStudent volunteers from Radford College participate in Hartley Hall Markets monthly as part of the Service Learning curriculum, assisting with setup, entry greeting, and photography.
- Renaissance HomesminorReferenced as partner for Renaissance House respite facility development and operations.
- Participating Government Agencies (Workplace Giving)minorVarious Commonwealth Government departments and agencies participate in workplace giving programs enabling employees to donate regularly to Hartley through payroll deductions.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Hartley Lifecare competitors and assessment
Company assessmentDirect peers
- Yooralla: Victorian-based disability services provider offering supported independent living, respite, therapy, and community participation. Closely aligned operating model with a long establishment history comparable to Hartley's 60+ years.
- Ability Options: NSW disability and community services provider offering accommodation, respite, and community participation. Comparable NDIS-funded operating model and positioned in Hartley's NSW expansion geography.
- Aruma: One of Australia's largest disability services providers, formed from the merger of House with No Steps and Scope Australia. Offers supported independent living, respite, and community participation across multiple states, directly competing for NDIS clients and support coordinators.
- Life Without Barriers: National disability, aged care, and community services provider operating across Australia. Directly comparable service portfolio including SIL, respite, and community support, with significantly larger scale than Hartley.
- Achieve Australia: ACT and NSW-based disability services provider offering supported independent living, respite, and community participation. Highly comparable to Hartley in geographic footprint, service mix, and NDIS-funded operating model.
- Minda: South Australian disability services provider operating residential accommodation, day programs, and supported employment. Comparable service portfolio and long-established not-for-profit structure.
- Sunnyfield: NSW-based disability services provider offering accommodation, respite, and community participation. Directly comparable in service mix and NDIS-funded model; positioned in Hartley's target NSW expansion geography.
Emerging players
- Mable: NDIS-registered online platform connecting participants with independent support workers. Represents an alternative model for accessing disability support that competes for NDIS funding rather than for direct service delivery.
- Hireup: NDIS-registered platform matching participants with support workers for in-home and community access. Competes with traditional SIL providers for NDIS-funded hours via an alternative marketplace model.
Broad incumbents
- Feros Care: National aged care and disability services provider with a broader aged care portfolio. Overlapping disability service lines (accommodation, respite, community support) but operates as a multi-segment incumbent rather than disability-only specialist.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Hartley Lifecare social profiles
Digital presenceHartley Lifecare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hartley Lifecare leadership team
Management profileNumber of profiles
Profiles11 records
Hartley Lifecare subsidiaries and ownership
Company hierarchySubsidiaries1 record
Hartley Lifecare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hartley Lifecare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hartley Lifecare
What does Hartley Lifecare do?
Hartley Lifecare provides 24/7 supported independent living accommodation across more than 35 homes in the Australian Capital Territory for people with physical and complex disabilities. The organisation also delivers short-term respite care (Renaissance House), the Benambra Intentional Community, a hydrotherapy pool, accessible transport services, and community-based social programs. Operations are funded primarily through NDIS, individual fees, donations, and community fundraising.
Is Hartley Lifecare a public or private company?
Hartley Lifecare is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Hartley Lifecare founded?
Hartley Lifecare was founded in 1962. It employs 101 to 250 people.
Where is Hartley Lifecare based?
Hartley Lifecare is headquartered in Pearce, Australia, in the Oceania region.
How does Hartley Lifecare make money?
Six revenue lines are on record. NDIS Funding is the primary driver. The others are individual Donations, fundraising Events, bequests and Gifts in Wills, hartley Hall Markets and hydrotherapy Pool Hire.
Who are Hartley Lifecare's main competitors?
Direct peers on record are Yooralla, Ability Options, Aruma, Life Without Barriers, Achieve Australia, Minda and Sunnyfield. Emerging players are Mable and Hireup. Feros Care is listed as a broad incumbent.
Does Hartley Lifecare have an API?
No public API is recorded for Hartley Lifecare.
What industry is Hartley Lifecare in?
Hartley Lifecare's product category is Disability Support Services. Its primary akta.pro industry code is HLADABAE, Affordable / Low-Income Assisted Living (Medicaid Waiver Focused), with a secondary code of HSABAGAC, Live-In Respite Care (Multi-Day). Its NAICS code is 62412 and its SIC code is 8050.