Ability Options
Ability Options is an Australian not-for-profit registered NDIS provider delivering integrated disability, accommodation, therapy, and employment services to participants across more than 30 offices in New South Wales, funded primarily through NDIS plans and Australian Government employment programs.
- Company typePrivate
- Founded1975
- HeadquartersSydney, Australia
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Ability Options does
Ability Options is an Australian not-for-profit disability and employment services provider headquartered in Sydney, founded approximately 1975 and approaching its 50th year of operation. The organisation is a registered NDIS provider operating more than 30 offices across New South Wales with a workforce exceeding 1,200 employees. It serves NDIS participants, job seekers with disability, and employers across the Hunter, Central Coast, Mid North Coast, and Greater Sydney regions, delivering an integrated portfolio of sixteen service lines.
The service portfolio spans accommodation (Supported Independent Living, Specialist Disability Accommodation, Short Term Respite, Medium Term Accommodation), daily supports (Support Coordination, Plan Management, Support at Home and in Community, Therapy Services, Psychosocial Recovery Coaching, Specialist Counselling), social programs (Day Programs), and employment services (WorkReady/SLES/FaKJ, Disability Employment Services — replaced by Inclusive Employment Australia in November 2025 — Workforce Australia, and Work Assist). Strategic delivery partnerships include CoAct Connect for government employment programs, Summer Foundation, Evolve Housing, and Vera Living for housing solutions, and Olympus Solutions for employer servicing. There is no proprietary technology platform; service delivery is people-intensive and operates through physical site infrastructure across NSW.
Revenue is generated almost entirely from government-funded streams: individual NDIS plans for disability services and Australian Government employment programs. Services are plan-managed through NDIS self-managed, plan-managed, or NDIA-managed funding, and pricing is not publicly disclosed. Distribution is primarily direct via local teams and a referral network of Allied Health providers, hospitals, schools, and Support Coordinators. The customer base is highly fragmented at the participant level, with employer relationships (Kmart, Gusto's Home Hub, Aussie Gardening & Cleaning, Chickanji) functioning as placement destinations rather than direct revenue sources.
Ability Options firmographics
Firmographics- Name
- Ability Options
- Legal name
- Ability Options
- Website
- https://abilityoptions.org.au
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Ability Options is an Australian not-for-profit registered NDIS provider delivering integrated disability, accommodation, therapy, and employment services to participants across more than 30 offices in New South Wales, funded primarily through NDIS plans and Australian Government employment programs.
- Ownership category
- akta.pro rank
Ability Options industry classification
Industry- Product category
- Disability Support and Employment Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability Facilities (62321), Vocational Rehabilitation Services (6243)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Disability Services & Independent Living Support (BPAGAEAG)
- akta.pro secondary industries
- Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Interagency Coordination & Case Management (VR, DD, Medicaid Waivers) (EDAKANAM), Financial Assistance & Benefits Navigation Services (BPAGAEAK)
Keywords
Where Ability Options is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices12 records
Markets served
Ability Options business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- NDIS Funded Disability Services: Government-funded disability support services through NDIS plans including Supported Independent Living, Specialist Disability Accommodation, Support Coordination, Therapy Services, Plan Management, and Day Programs.
- Australian Government Employment Programs: Disability Employment Services (DES), Workforce Australia, and Inclusive Employment Australia programs funded by Australian Government to help people with disability find and keep employment.
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Ability Options product offering
Product offeringCore offering
Ability Options is a registered NDIS provider delivering disability support and employment services to participants across New South Wales. Its core offerings span accommodation (Supported Independent Living, Specialist Disability Accommodation, Short Term Respite, Medium Term Accommodation), daily supports (Support Coordination, Plan Management, Support at Home, Therapy Services, Psychosocial Recovery Coaching, Specialist Counselling), Day Programs, and employment programs (WorkReady/SLES/FaKJ, Disability Employment Services, Inclusive Employment Australia, Workforce Australia, Work Assist). Services are delivered directly through 30+ offices and in partnership with CoAct Connect.
Product overview
Ability Options is a registered NDIS provider offering a comprehensive portfolio of disability services and employment supports across New South Wales, Australia. The organization provides integrated service modules spanning accommodation (Supported Independent Living, Specialist Disability Accommodation, Short Term Respite, Medium Term Accommodation), daily supports (Support Coordination, Plan Management, Support at Home, Therapy Services), social programs (Day Programs and Social Activities), and employment services (WorkReady/SLES/FaKJ, Disability Employment Services, Inclusive Employment Australia, Workforce Australia, Work Assist). The service model combines direct participant care with strategic partnerships, notably with CoAct for employment service delivery, to provide holistic support across the lifecycle of participant needs.
Differentiator
Problem solved
Functional benefit
Brands
- WorkReady: NDIS employment program for school leavers and people with disability seeking work
- Inclusive Employment Australia
Products and services
- Supported Independent Living (SIL)
Companies that use Ability Options
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles3 records
Ability Options technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Ability Options partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- CoAct ConnectcoreAbility Options delivers Inclusive Employment Australia and Workforce Australia services in partnership with CoAct Connect. CoAct represents a network of leading community service providers who deliver employment services nationally. This partnership enables delivery of Disability Employment Services (DES) program across NSW.
- Summer FoundationcorePartnering to create better housing solutions for young people with disability in the Hunter region. Collaboration focuses on improving housing options for young NDIS participants needing Supported Independent Living arrangements.
- Evolve HousingcorePartnering to provide accessible housing solutions for people living with disability. Collaboration supports NDIS participants in finding suitable accommodation options.
- Vera LivingminorPartnership for housing solutions for people living with disability mentioned in partnerships section.
- National Disability Services (NDS)minorAbility Options is a member of NDS, Australia's peak industry body for non-government disability services, servicing members at local, state and national levels.
- Olympus SolutionscoreOlympus Solutions delivers recruitment and workplace support services on behalf of Ability Options. They provide employers and businesses with tailored recruitment and workplace support services, functioning as the employer servicing team.
- Aussie Gardening & CleaningcoreEmployment partner that has worked with Ability Options for more than five years and employed more than 80 people with disability. Supports participants to build confidence and tackle more challenging roles.
- Gusto's Home HubcoreNDIS Cleaning and Gardening Service that provides employment opportunities for people with disability. Multiple participants including Joshua and Will have been placed through this partnership. Gusto's was named Champion Employer at Ability Options' 2024 STAR Awards.
- ChickanjicoreFamily dining restaurant in South-West Sydney partnering with Ability Options to provide employment opportunities to people with disability. Participants Tracey and Eddie have been successfully employed through this partnership.
- KmartcoreMajor retail employer partner providing employment for people with disability through Disability Employment Services. Participant Shane was supported into employment at Kmart through Ability Options.
- Southern Cross UniversityminorPartnership for occupational therapy student education and placement. Daniela, Ability Options OT, received Practice Education Commendation from the university's Occupational Therapy program.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Ability Options competitors and assessment
Company assessmentDirect peers
- Unisson Disability: NSW-based NDIS-registered non-profit providing supported independent living, specialist disability accommodation, day programs, and employment supports. Highly comparable regionally, with overlapping service portfolios and similar participant base.
- Life Without Barriers: One of Australia's largest non-profit disability and out-of-home care providers, delivering NDIS supports, accommodation, and community services nationally. Directly comparable to Ability Options in mission, service breadth, and NDIS registration, but with materially larger geographic footprint.
- APM Employment Services: Major Australian provider of Disability Employment Services and Workforce Australia contracts, including for participants with injury or health condition. Directly comparable in DES/IEA program delivery and outcome-based funding mechanics.
- Sunnyfield: NSW-headquartered non-profit disability provider offering accommodation, day programs, respite, and supported employment. Directly comparable service portfolio and similar NSW-centric operating geography to Ability Options.
- atWork Australia: National DES and Workforce Australia provider delivering employment services to people with disability, injury, or health conditions. Directly competes with Ability Options for the same government employment-program contracts and participant cohort.
- Endeavour Foundation: Large Queensland-headquartered non-profit providing disability accommodation, employment, and community supports nationally. Comparable integrated service model, with broader state footprint and larger supported-employment business.
- Aruma: National non-profit disability services provider (formerly House with No Steps and House with No Steps' merger counterpart), delivering supported independent living, accommodation, day programs, and employment services. Closely comparable service mix to Ability Options with national reach.
Emerging players
- Joblife Employment: Queensland-headquartered DES and NDIS employment provider focused on open employment for people with disability. Comparable disability-employment focus though with smaller national footprint than Ability Options.
- CoAct: National network of community organisations delivering Inclusive Employment Australia and Workforce Australia. Partnered with Ability Options for employment-program delivery but competes as a consortium for the same program contracts.
Regional players
- Help Enterprises: Queensland-based non-profit providing disability employment, NDIS supports, and commercial business services. Comparable service mix but operates predominantly in QLD/regional Queensland, not directly competing in NSW.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Ability Options social profiles
Digital presenceAbility Options financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ability Options leadership team
Management profileNumber of profiles
Profiles10 records
Ability Options subsidiaries and ownership
Company hierarchySubsidiaries1 record
Ability Options funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ability Options M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ability Options
What does Ability Options do?
Ability Options is a registered NDIS provider delivering disability support and employment services to participants across New South Wales. Its core offerings span accommodation (Supported Independent Living, Specialist Disability Accommodation, Short Term Respite, Medium Term Accommodation), daily supports (Support Coordination, Plan Management, Support at Home, Therapy Services, Psychosocial Recovery Coaching, Specialist Counselling), Day Programs, and employment programs (WorkReady/SLES/FaKJ, Disability Employment Services, Inclusive Employment Australia, Workforce Australia, Work Assist). Services are delivered directly through 30+ offices and in partnership with CoAct Connect.
Is Ability Options a public or private company?
Ability Options is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Ability Options founded?
Ability Options was founded in 1975. It employs 501 to 1,000 people.
Where is Ability Options based?
Ability Options is headquartered in Sydney, Australia, in the Oceania region.
How does Ability Options make money?
Two revenue lines are on record. NDIS Funded Disability Services are the primary driver. The others are australian Government Employment Programs.
Who are Ability Options's main competitors?
Direct peers on record are Unisson Disability, Life Without Barriers, APM Employment Services, Sunnyfield, atWork Australia, Endeavour Foundation and Aruma. Emerging players are Joblife Employment and CoAct. Help Enterprises is listed as a regional player.
Does Ability Options have an API?
No public API is recorded for Ability Options.
What industry is Ability Options in?
Ability Options's product category is Disability Support and Employment Services. Its primary akta.pro industry code is BPAGAEAG, Disability Services & Independent Living Support, with a secondary code of HLADABAJ, Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult). Its NAICS code is 624120 and its SIC code is 8300.