Digital Business Services

What Digital Business Services does

Digital Business Services, Inc. is a privately held, founder-owned corporation established in 2000 and headquartered in Myrtle Beach, South Carolina, that operates an AI consulting and training affiliate branded as DBS AI. Under DBS AI, the company helps small businesses adopt and operationalize ChatGPT and other natural-language AI tools, offering individualized one-on-one training sessions (packaged as 3 sessions for $166), consultative engagements that begin with a free initial assessment and produce customized AI roadmaps, and implementation services including ChatGPT API integration, chatbot web integration, and AI-automated email marketing. The technology stack is built entirely on third-party foundation models - ChatGPT and Microsoft CoPilot - with the firm's value proposition centered on prompt engineering expertise led by Casey Turton (AI-certified advanced prompt engineer) and 30 years of data and software management experience.

The business model is a sales-led, direct-to-SMB consultancy with services priced at the low end of the market. Revenue streams include one-time training session packages, professional services consulting engagements, and recurring subscription modules for chatbot and email automation. The only publicly disclosed price is $166 for a 3-session training bundle; consulting, chatbot, and email marketing fees are quote-based and not published. Customer acquisition runs through the company website (dbsai.ai), a free initial consultation funnel, case-study content, and organic social media presence on Facebook, X, and Instagram. Target customers are small businesses across horizontal use cases (marketing content, customer service automation, data analysis) with named case studies spanning real estate, insurance/financial services data analysis, and manufacturing operations. No public funding, M&A, partnerships, patents, or enterprise-scale contracts are disclosed, and the company has no published social or professional links beyond placeholder URLs.

Name

Digital Business Services

Legal name

Digital Business Services, Inc.

Website

https://ncdbs.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Digital Business Services (DBS AI) is a privately held Myrtle Beach, SC consultancy that helps small businesses adopt ChatGPT and AI tools through one-on-one training, customized AI roadmaps, chatbot integration, and AI-automated email marketing services.

Ownership category

akta.pro rank

Product category

AI Consulting Services

NAICS

Management Consulting Services (54161), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Training (611420)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro industry

PRIMARYBPAHAEAF

Data, Analytics & AI Consulting

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital Consulting

SECONDARYBPAEAHAF

AI/ML Engineering & Model Development Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Data, Analytics & AI Services

SECONDARYBPAEAAAJ

AI/ML Solution Integration & MLOps Enablement

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYHDAEAHAG

iBPMS (Intelligent BPM Suites) & Process Automation Suites

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

Keywords

• AI consulting services
• ChatGPT training
• AI business integration
• Small business automation
• Prompt engineering

Headquarters

HQ city

Myrtle Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. AI Training Sessions: Individual and small-group training sessions providing personalized instruction on using ChatGPT and AI tools. Sold as packaged sessions (e.g., 3 sessions for $166).
2. AI Consulting Services: Consultative services including initial business assessments, customized AI roadmaps, and ongoing AI support. Priced to be affordable with flexible tiers for businesses of all sizes.
3. AI Automated Email Marketing Services: Services focused on automating email marketing using AI technologies.
4. ChatBot Services: Web integration services for deploying chatbots on business websites.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Digital Business Services (DBS AI) provides AI consulting and training services that help small businesses adopt ChatGPT and related AI tools. Offerings include initial business assessments, customized AI roadmaps, live one-on-one AI training workshops, AI-driven email marketing automation, and chatbot web integration services. The company explicitly states it does not sell software but delivers solutions through consulting, training, and integration services.

Product overview

Digital Business Services (DBS AI) operates as a consulting and training company offering AI integration services primarily for small businesses. The portfolio consists of a core consulting service supported by multiple specialized modules: AI Automated Email Marketing Services and ChatBot Services for specific functional automation, AI Training packages (3-session and comprehensive offerings) for skill development, and supplementary resources including the Lexicon Market Gap Report, AI SE MasterMind Group, wpwBot Mobile App, and an AI Glossary. Industry-specific guidance is provided through AI Use Case Pages covering security, legal, fitness, manufacturing, and roofing sectors. The company does not sell software products but provides solutions through consulting, training, and integration services centered on ChatGPT and AI technologies.

Differentiator

Problem solved

Functional benefit

Products and services

• AI Consulting & Training Services Core consulting and training offering that helps small businesses integrate AI technologies, primarily ChatGPT, into their operations. Includes initial business assessments, customized AI roadmaps, training workshops, and ongoing support delivered by AI-certified consultants.
• AI Automated Email Marketing Services
• ChatBot Web Integration Services
• AI Training - 3 Sessions Package
• AI Training Offerings
• wpwBot Mobile App

Quantifiable outcome

• Real estate broker saved hours per week using AI-generated property descriptions
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Section: Cohort-based business AI and analytics training platform serving professionals and corporate teams. Comparable to DBS AI in delivering structured AI training to non-technical business audiences seeking productivity gains.
• Marketing AI Institute: Education and training organization focused on helping marketers and business leaders adopt AI. Highly comparable to DBS AI in target audience (business professionals seeking AI fluency) and offering (courses, certifications, consulting on AI integration), though it operates at a larger scale.
• Growth Tribe: European AI and growth training company offering courses and corporate training on AI, growth marketing, and product. Directly comparable to DBS AI's AI training and consulting model for business professionals, with similar cohort/course-based delivery.
• Tidio: SMB-focused AI chatbot and customer service automation platform. Directly comparable to DBS AI's chatbot services offering for small businesses, though Tidio is product-led where DBS AI is service-led.
• ManyChat: Chatbot platform specializing in SMB marketing and customer engagement automation. Comparable on the chatbot services side of DBS AI's offering, with overlapping SMB customer base.

Emerging players

• Levity: AI workflow automation platform for business teams without coding. Comparable on the AI automation use case DBS AI serves, but product-led rather than service-led.
• AI Exchange: Community and training resource for professionals adopting generative AI tools. Comparable to DBS AI in audience (business professionals learning AI) and content-led approach, though more community/peer-driven.

Broad incumbents

• Coursera: Large-scale online learning platform with extensive AI course catalog including business-focused AI training. Comparable as a venue for AI education for business leaders, but at massive scale and breadth.
• ActiveCampaign: SMB-focused marketing automation platform with AI-driven email and CRM features. Comparable to DBS AI's AI automated email marketing offering at a much larger scale, though it sells software rather than consulting.
• Maven: Cohort-based learning platform hosting AI and business courses taught by practitioners. Comparable as an AI/business training venue, but broader in scope beyond AI and not focused on SMB integration services.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Business Services