3H18

What 3H18 does

3H18 is a French private company, founded around 2019 by Marc Vernoy and headquartered in Saint-Germain-en-Laye, that operates a curated network connecting businesses with freelance administrative professionals. The company addresses the administrative burden borne by French business owners, leveraging the insight (from IPSOS research cited by the company) that entrepreneurs spend an average of 3 hours 18 minutes per day on administrative tasks — hence the brand name. 3H18 serves over 1,200 clients across diverse segments including small and medium businesses (its primary segment), large enterprises, legal professionals, training organizations, healthcare providers, associations, and accounting firms, with notable logos such as AXA, KPMG, Doctolib, Saint-Gobain, Rexel, and Hello Fresh.

The company's core technology is the Ximi proprietary time-tracking platform, which enables freelancers to declare hours worked and clients to monitor time via a dedicated extranet. Service delivery is organized through three tiered monthly subscription packages — Pack Admin (159€/month, half-day per month), Pack Gestion (635€/month, half-day per week), and Pack Office Manager (1,995€/month, 1.5 days per week) — supplemented by five specialized service families covering outsourced secretarial, administrative assistance, commercial and marketing, HR, and executive management (DAF, DRH) roles. The company also operates Academy 3H18 for freelancer training and development.

Revenue is generated through a usage-based model with subscription tiers: 3H18 takes a margin on the difference between the standard freelance billing rate (30€/hour HT) and the rate charged to clients, with no long-term commitment required from clients. Distribution operates through a sales-led model combining SEO/content marketing, free diagnostic consultations, and a partner program targeting accounting firms. The company maintains a physical regional presence in three French regions (Ile-de-France, Sud-Est/Marseille, Sud-Ouest/Saint-Jean-de-Luz) and serves additional markets including PACA and Nord, with 100% remote-capable delivery available. 3H18 holds a 4.9/5 Google rating across 201 reviews and is bootstrapped, with no external funding disclosed.

Name

3H18

Legal name

3h18

Website

https://3h18.fr

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

3H18 is a French freelance network platform, founded in 2019, that connects businesses with 190+ vetted administrative freelancers across tiered monthly service packs. It serves over 1,200 clients including SMBs, large enterprises, and professional firms with flexible, usage-based outsourcing.

Ownership category

akta.pro rank

Product category

Administrative Outsourcing Services

NAICS

Temporary Help Services (561320), Office Administrative Services (56111)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Contractor of Record (COR) / Global Contractor Management (BPACAHAE)

akta.pro secondary industries

Global Contractor Engagement & Cross-Border Payments (BPACAGAI), Payroll Outsourcing & Pay Administration (Multi-country/Managed Payroll) (BPACAKAD)

Keywords

• Administrative outsourcing
• Freelance network
• Virtual assistant services
• Business administration
• Remote admin support

Headquarters

HQ city

Saint-germain-en-laye

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Administrative Outsourcing Services: 3H18 provides businesses with freelance administrative professionals on a flexible, usage-based model. Clients pay for actual hours worked, with no long-term commitment. The company acts as an intermediary, handling freelancer payments and client billing. Revenue is generated through the markup between freelancer rates and client rates. Pricing is structured in tiered service packs (Admin, Gestion, Office Manager) with monthly subscriptions, supplemented by custom project-based engagements.
2. Network Membership for Freelancers: Freelancers join the network free of charge and access missions through the platform. 3H18 takes a margin on freelancer billings. Standard freelance rate is 30 euros HT/hour, with higher rates for specialized roles (DAF, DRH).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

3H18 connects French businesses with a network of 190+ vetted freelance administrative professionals for flexible outsourcing services. The company offers tiered monthly service packages (Pack Admin, Pack Gestion, Pack Office Manager) ranging from half a day per month to 1.5 days per week of administrative support, plus specialized service families covering secretarial, administrative assistance, commercial/marketing, HR, and management functions. Clients pay only for hours worked with no long-term commitment, and deployment is guaranteed within 48 hours.

Product overview

3H18 operates as a freelance network platform for administrative outsourcing services in France. The company connects businesses (TPE/PME, large enterprises, professional firms, and associations) with independent freelance professionals for flexible administrative support. The core offering consists of three service packages (Pack Admin, Pack Gestion, Pack Office Manager) providing monthly administrative support from 4 hours per month up to 1.5 days per week, with pricing from 159€ to 1,995€ HT/month. Beyond packaged offerings, 3H18 provides five families of specialized services: outsourced secretarial, administrative assistance, commercial and marketing, HR, and management services. These span diverse job categories including secretaries, administrative assistants, HR managers, commercial and marketing professionals, and directors. The network also includes internal tools (Ximi for time tracking), a freelancer training academy, and operates from three regional agencies in Saint-Germain-en-Laye, Marseille, and Saint-Jean-de-Luz. The company leverages a network of over 190 freelance professionals serving more than 1,200 clients across France, with a 4.9/5 Google rating based on over 200 reviews.

Differentiator

Problem solved

Functional benefit

Products and services

• Pack Admin Entry-level administrative outsourcing package providing half a day (approximately 4 hours) of administrative support per month. Includes pre-accounting, document scanning, mail management, supplier invoice processing, expense reports, and secretarial and filing services. Priced at 159 euros HT/month. Designed for small businesses needing basic, flexible administrative help without permanent hiring.
• Pack Gestion Mid-tier administrative outsourcing package providing half a day (approximately 4 hours) per week of support. Includes all Pack Admin services plus invoicing, unpaid invoice follow-up, bank reconciliations, payroll variable collection, employee onboarding, and management dashboard formatting. Priced at 635 euros HT/month. Suited for growing businesses with broader administrative needs.
• Pack Office Manager Premium administrative outsourcing package providing 1.5 days per week of support. Includes all Pack Gestion services plus HR incoming request management, recruitment and candidate sourcing, vehicle/insurance/health insurance follow-up, supplier management, and general services. Priced at 1,995 euros HT/month. Designed for businesses needing comprehensive office management support.
• Outsourced Secretarial Services (Secrétariat externalisé) Externalized secretarial services covering secretary, executive secretary, accounting secretary, and office manager roles. Provides businesses with flexible administrative support without permanent hiring commitments. Available via on-site or remote deployment.
• Outsourced Administrative Assistance (Assistance administrative) Administrative assistance services providing sales administration assistant, management assistant, and accounting assistant roles. Enables businesses to delegate daily administrative tasks to vetted freelance professionals from the 3H18 network.
• Outsourced Commercial and Marketing (Externalisation commerciale et marketing) Commercial and marketing outsourcing services providing commercial assistant, public procurement assistant, commercial development manager, and marketing function professionals to support business growth and revenue generation.
• Outsourced HR (Externalisation RH) Human resources outsourcing providing payroll manager, HR assistant, and recruitment manager roles. Supplies businesses with flexible HR support covering payroll, employee management, and recruitment without permanent hires.
• Outsourced Management (Direction externalisée) Externalized management services providing Administrative and Financial Director (DAF), Human Resources Director (DRH), Marketing Director, and shared-time DAF positions. Supplies strategic leadership expertise without permanent hiring commitments.

Quantifiable outcome

• Deployment within 48 hours guaranteed for new assignments
• +2 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• LuneosminorGTM or Marketing PartnerLuneos is a digital marketing agency focused on performance marketing and growth. Partnership supports 3H18's digital marketing and client acquisition efforts.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Outsourcia: France-based BPO and outsourced administrative services provider serving SMEs with back-office and secretarial support. Closely overlaps with 3H18's administrative outsourcing focus.
• LeHibou: French on-demand freelance platform for tech and business experts. Comparable marketplace model with vetted freelancer network serving enterprises in France, with adjacent use cases to 3H18's admin offerings.
• StaffMe: French marketplace connecting businesses with freelance professionals for short-term missions. Highly comparable operating model to 3H18: freelancer network, administrative/operational missions, usage-based billing in France.
• Plateya: French outsourced administrative and accounting support provider for TPE/PME. Directly competes with 3H18's Pack Admin/Gestion tier for SME back-office workloads.
• Crème de la Crème: French curated freelance platform matching businesses with independent experts. Shares the curated-network, on-demand engagement model that 3H18 uses for admin and operational roles.

Broad incumbents

• Fiverr: Global freelance services marketplace. Compares to 3H18's network-of-freelancers model but spans categories globally; for French admin outsourcing it remains a long-distance alternative.
• Robert Half: Global staffing and administrative/financial temporary placement firm. Overlaps with 3H18 on temporary and project-based admin/finance staffing but at vastly larger scale and broader geographic footprint.

Regional players

• Side (formerly Codeur.com): French-origin freelance platform for digital and business professionals. Shares marketplace mechanics with 3H18 but with different functional specializations.
• Comet: French consulting marketplace connecting companies with independent freelance consultants. Adjacent network model but skewed toward higher-end strategy and transformation projects rather than routine admin.

Others

• Pennylane: All-in-one financial management platform for French TPE/PME and a named integration partner of 3H18. Closely adjacent rather than competitive, often acting as the software complement 3H18's human operators use.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCkE6WhrLpgXoTU8Q8ssgvgw/videos
• Facebookfacebook.com/3h18.fr
• LinkedInlinkedin.com/company/3heures18-fr

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 3H18