Alteva

What Alteva does

Alteva is a Philadelphia-based managed cloud services and Unified Communications-as-a-Service (UCaaS) provider, historically dating to 1902, that was previously listed on NYSE MKT under the ticker ALTV and is now delisted. The company, whose detailed operational footprint aligns with what the source data describes as Momentum Telecom, delivers an integrated managed services platform built around Microsoft Teams, spanning four solution areas: Connect (global internet connectivity, 5G wireless, Azure ExpressRoute, Starlink), Collaborate (Teams Phone, Operator Connect, Direct Routing, Cloud Voice, SIP Trunking), Engage (Teams Contact Center, AI-powered texting, faxing, compliance call recording, call analytics, Copilot, attendant console, zero-click disaster recovery, paging), and Secure (SD-WAN via Cisco Meraki/Juniper/Arista, SASE via Cato Networks, GCC High for government environments).

The underlying technology stack combines carrier-aggregated global connectivity with deep Microsoft Teams integrations and a multi-vendor SD-WAN/SASE layer, wrapped in a managed services delivery model that handles procurement, deployment, billing, and ongoing support as a single vendor. The architecture targets multi-location enterprises — customers with hundreds to thousands of distributed sites — that need to consolidate disparate carriers and vendors into one managed partner. Compliance certifications include SOC 2 Type II, HIPAA, PCI, and Microsoft GCC High, enabling service to healthcare, financial services, and government customers.

Revenue is generated through recurring subscription and managed service fees for connectivity, per-seat and per-location UCaaS/CCaaS, and managed SD-WAN/SASE contracts, supplemented by a white-label channel partner program for MSPs and resellers. Go-to-market combines enterprise field sales, an inside sales team (877.251.5554, online meeting booking), and a growing channel/partner motion. Named enterprise customers include Smile Doctors, Kitsap Credit Union, International Car Wash Group (890+ locations across 14 countries), Conagra Brands ($2M annual savings case study), Fiserv, Toast, Columbus Crew, and Vitamix, spanning healthcare, financial services, retail, food and beverage, restaurant technology, sports, and consumer products. The company has signaled geographic expansion into New York, Toronto, London, Berlin, Tokyo, Beijing, Sydney, and Dubai.

Name

Alteva

Legal name

Momentum Telecom

Website

https://alteva.com

Company type

Private

Founded year

1902

Operating status

Operating

Headcount range

101–250 employees

Short description

Alteva is a Philadelphia-based managed cloud services provider offering global connectivity, Microsoft Teams-based UCaaS, contact center, and SD-WAN/SASE solutions to multi-location enterprises across healthcare, financial services, retail, and other verticals.

Ownership category

akta.pro rank

Product category

Managed Cloud Communications (UCaaS / CCaaS)

NAICS

Computer Systems Design and Related Services (5415)

SIC

Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

akta.pro secondary industry

Managed SD‑WAN/SASE Connectivity (Enterprise WAN under Managed Connectivity) (HDAIAGAF)

Keywords

• Managed cloud services
• Unified communications
• Global internet connectivity
• SD-WAN security
• Contact center solutions

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Personnel, Infrastructure, Marketing or Sales

Revenue model

1. Managed Connectivity Services: Recurring subscription-based managed network services including global internet connectivity, 5G wireless access, Azure ExpressRoute, and Starlink connectivity solutions. Revenue generated through monthly/annual service fees based on bandwidth, locations, and service level requirements.
2. UCaaS and Communication Services: Unified communications as a service including Microsoft Teams Phone, Operator Connect, Direct Routing, Cloud Voice, SIP Trunking, and POTS replacement. Recurring per-seat or location-based pricing for voice and collaboration services.
3. Contact Center and Engagement Solutions: Teams Contact Center, AI-powered texting/messaging, faxing, compliance call recording, and call analytics. Revenue from subscription or per-user pricing for engagement and customer experience solutions.
4. Security Solutions (SD-WAN/SASE): Managed security services including Cisco Meraki, Juniper Networks, Arista Networks, and Cato Networks SD-WAN and SASE solutions. Recurring managed service fees for security infrastructure and ongoing support.
5. Partner/Reseller Programs: White-label solutions and channel partner programs allowing resellers and MSPs to offer Momentum's connectivity and UCaaS services under their own brand, generating revenue through volume-based pricing and margin sharing.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

Alteva (operating as Momentum) is a managed cloud services provider delivering global internet connectivity, unified communications as a service (UCaaS) built on Microsoft Teams, cloud contact center (CCaaS), and SD-WAN/SASE security as integrated managed services for multi-location enterprises. The company consolidates connectivity, voice, collaboration, customer engagement, and network security under a single provider relationship, billed as recurring subscriptions across global sites.

Product overview

Momentum (Momentum Telecom) is a managed cloud services provider offering a unified platform-plus-modules architecture across four solution areas: Connect (global internet connectivity, 5G wireless, Azure ExpressRoute, and Starlink), Collaborate (Microsoft Teams Phone, Operator Connect, Direct Routing, Cloud Voice, and SIP Trunking), Engage (Teams Contact Center, AI-powered Text Messaging, Teams Faxing, Call Recording, Call Analytics, Attendant Console, Copilot, Zero-Click Disaster Recovery, and Algo Paging), and Secure (SD-WAN via Cisco Meraki/Juniper/Arista, SASE via Cato Networks, and GCC High for government compliance). The core platform is built around Microsoft Teams, providing a complete UCaaS, CCaaS, and network security portfolio delivered as managed services.

Differentiator

Problem solved

Functional benefit

Products and services

• Global Internet Connectivity

Quantifiable outcome

• Conagra Brands saved $2M annually while maintaining production operations
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and key.

• MicrosoftcoreTechnology or IntegrationCertified Microsoft partner with deep integration across the Microsoft Teams ecosystem. Offers Teams Phone, Operator Connect, Direct Routing, Teams Contact Center, and Teams add-ons (faxing, texting, call recording, analytics, Copilot). Serves as single Microsoft-certified partner for setup, support, and billing.
• Cisco MerakikeyTechnology or IntegrationProvides Cisco Meraki SD-WAN solutions as part of Momentum's secure networking portfolio. Offers managed SD-WAN services using Cisco Meraki technology for branch office connectivity and security.
• Juniper NetworkskeyTechnology or IntegrationOffers Juniper Networks SD-WAN solutions as part of Momentum's network security offerings. Provides enterprise-grade SD-WAN with Juniper technology for optimized routing and built-in security.
• Arista NetworkskeyTechnology or IntegrationProvides Arista Networks solutions as part of Momentum's secure networking portfolio. Offers advanced networking capabilities for enterprise customers requiring high-performance connectivity.
• Cato NetworkskeyTechnology or IntegrationOffers Cato Networks SASE (Secure Access Service Edge) solutions providing cloud-delivered security for remote workers, branch offices, and mobile users. Delivers security that follows users everywhere.
• StarlinkkeyTechnology or IntegrationIntegrates Starlink satellite internet connectivity into Momentum's global connectivity solutions, enabling high-speed satellite connectivity for remote locations and enterprise deployments worldwide.
• Microsoft Azure ExpressRoutecoreTechnology or IntegrationProvides Azure ExpressRoute connectivity solutions for dedicated, private connections between Microsoft cloud infrastructure and customer premises, enabling enterprise-grade cloud connectivity.
• Channel Partners / MSPscoreChannel Partner/ Reseller/ DistributorExtensive channel partner program for managed service providers and resellers. Offers white-label solutions enabling partners to deliver Momentum's connectivity and UCaaS services under their own brand. Includes dedicated partner support and training.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Genesys: Large CCaaS and CX platform serving enterprise contact centers with cloud, AI, and workforce engagement. A broader incumbent competing for the same contact-center and engagement budget that Momentum addresses via Teams Contact Center.
• Twilio: Cloud communications platform with CPaaS plus Flex (UCaaS/contact center) offerings. Comparable on messaging, voice APIs, and contact-center workflows that overlap Momentum's Teams texting, faxing, and engagement modules.
• Cisco Webex: Cisco's broader UCaaS/collaboration/contact-center suite with Webex Calling, Webex Contact Center, and integrated devices. A larger incumbent overlapping Momentum's Microsoft-centric UCaaS/CCaaS, contact center, and device-attached offers.

Direct peers

• Five9: Public CCaaS specialist offering cloud contact center, AI, and analytics. Competes directly with Momentum's Teams Contact Center, AI-powered texting, call recording, and analytics modules for enterprise customer engagement buyers.
• RingCentral: Public UCaaS/CCaaS leader offering cloud voice, contact center, and collaboration to enterprises of all sizes. Directly comparable to Momentum's Microsoft Teams-centric UCaaS and contact center portfolio and competes for the same multi-location enterprise deals.
• 8x8: Public UCaaS/CCaaS vendor bundling voice, contact center, and APIs (8x8 Voice for Teams). Closely comparable to Momentum's Teams-integrated calling, contact center, and analytics stack targeting distributed enterprises.
• TPx Communications: Managed services provider offering UCaaS, managed SD-WAN, and connectivity for multi-location SMB and mid-market customers. Closely mirrors Momentum's bundled connectivity + UCaaS + SD-WAN model for distributed enterprises.
• Vonage (Ericsson): UCaaS, SIP trunking, and communications APIs provider now owned by Ericsson; competes head-to-head with Momentum in cloud voice, SIP trunking, and POTS replacement for multi-site customers.
• Bandwidth Inc. Communications infrastructure provider offering UCaaS, SIP trunking, and messaging APIs including UCaaS wholesale for Microsoft Teams. A direct comparable to Momentum's Teams Operator Connect, SIP trunking, and wholesale connectivity business.

Emerging players

• Aryaka Networks: Managed SD-WAN/SASE provider focused on global multi-cloud connectivity for distributed enterprises. Comparable to Momentum's SD-WAN/SASE pillar (Cisco Meraki/Juniper/Cato-led) for buyers prioritizing performance and global reach over breadth of comms.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/AltevaInc
• YouTubeyoutube.com/@ThriveWithMomentum
• Facebookfacebook.com/momentumtelecom
• LinkedInlinkedin.com/company/alteva

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alteva