Envolve
Envolve was a San Francisco-based provider of customizable website chat software, founded in 2009, that has ceased operations and directs former users to ChatCat as a drop-in replacement.
- Company typePrivate
- Founded2009
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Envolve firmographics
Firmographics- Name
- Envolve
- Legal name
- Envolve
- Website
- https://envolve.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Closed
- Headcount range
- 11–50 employees
- Short description
- Envolve was a San Francisco-based provider of customizable website chat software, founded in 2009, that has ceased operations and directs former users to ChatCat as a drop-in replacement.
- Ownership category
- akta.pro rank
Envolve industry classification
Industry- Product category
- Live Chat Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372), Telegraph & Other Message Communications (4822)
- akta.pro primary industry
- Community/Group Chat Platforms (BPAMACAH)
Keywords
Where Envolve is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Markets served
Envolve business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure
Envolve product offering
Product offeringCore offering
Envolve, Inc. operated a customizable chat system designed to be embedded on websites. The company enabled website operators to add a live chat experience to their sites. The product is no longer available; the company has shut down and recommends ChatCat as a drop-in replacement.
Differentiator
Problem solved
Functional benefit
Products and services
- Envolve Chat A customizable chat system designed for embedding on websites to enable live chat between site visitors and operators. The product has been discontinued; the company now directs users to ChatCat as a replacement.
Companies that use Envolve
Customer profileIdeal customer profiles1 record
Envolve technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Envolve competitors and assessment
Company assessmentDirect peers
- Tidio: Tidio provides live chat and chatbot solutions for websites and ecommerce, overlapping directly with Envolve's website chat capabilities and SMB customer focus.
- Pure Chat: Pure Chat provides live chat software for websites with customizable widgets, directly comparable to Envolve's customizable chat offering for small and mid-sized businesses.
- Olark: Olark offered live chat software for websites with customization features and was a historical direct competitor to Envolve before its own operational contraction in the same category.
- Tawk.to: Tawk.to provides a free live chat application for websites with customizable widgets, offering a direct alternative to Envolve's website chat platform for SMB and mid-market customers.
- Crisp: Crisp offers a multichannel customer messaging platform with live chat for websites, directly comparable to Envolve's customizable chat product and target segment.
- LiveChat: LiveChat provides live chat software for business websites with customizable widgets and integrations, directly comparable to Envolve's product offering in functionality and target customer.
- Userlike: Userlike offers live chat for websites with customization and integrations, providing a directly comparable product to Envolve's website chat platform, particularly in European markets.
- Drift: Drift offers conversational marketing and sales chat for websites, a directly comparable solution to Envolve's customizable chat system for websites with overlapping use cases.
Broad incumbents
- Zendesk Chat: Zendesk Chat (formerly Zopim) is part of Zendesk's broad customer service platform, offering live chat for websites as part of a larger support suite; comparable to Envolve's offering but bundled within a much broader portfolio.
- Intercom: Intercom is a leading customer messaging platform offering live chat, bots, and customer support tools for websites. It directly overlaps with Envolve's customizable website chat offering but operates at much larger scale within a broader customer communications suite.
Market position
Customer concentration
Envolve social profiles
Digital presenceEnvolve financial estimates
Financial estimateRevenue estimate
Valuation estimate
Envolve leadership team
Management profileNumber of profiles
Envolve funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Envolve M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Envolve
What does Envolve do?
Envolve, Inc. operated a customizable chat system designed to be embedded on websites. The company enabled website operators to add a live chat experience to their sites. The product is no longer available; the company has shut down and recommends ChatCat as a drop-in replacement.
When was Envolve founded?
Envolve was founded in 2009. It employs 11 to 50 people.
Where is Envolve based?
Envolve is headquartered in San Francisco, United States, in the North America region.
Who are Envolve's main competitors?
Direct peers on record are Tidio, Pure Chat, Olark, Tawk.to, Crisp, LiveChat, Userlike and Drift. Broad incumbents are Zendesk Chat and Intercom.
Does Envolve have an API?
No public API is recorded for Envolve.
What industry is Envolve in?
Envolve's product category is Live Chat Software. Its primary akta.pro industry code is BPAMACAH, Community/Group Chat Platforms. Its NAICS code is 5132 and its SIC code is 7372.