CabMD

What CabMD does

CabMD, operated by Clinical Support Systems, Inc., is a web and mobile OHIP (Ontario Health Insurance Plan) medical billing platform headquartered in Kingston, Ontario. The system enables Ontario physicians to electronically submit claims to the Ministry of Health and Long-Term Care (MOHLTC) via MCEDT/GoSecure over TLS-encrypted connections, with an embedded expert-system rules engine that flags applicable premiums and service codes to reduce rejections. CabMD also handles non-OHIP claims, Quebec claims, reciprocal out-of-province billing, patient scheduling, and remittance reconciliation, and ships iOS and Android mobile apps for point-of-care billing. The platform processes in excess of $105M in OHIP claims per month for more than 8,500 physicians, is hosted on Microsoft Azure with ISO 27018-aligned infrastructure, and exposes a MagTek-compatible OHIP card scanning workflow alongside batch claim import.

The business model is a flat-rate SaaS subscription of $40 per physician per month with a 60-day free trial and zero activation or annual fees, paired with a full-service billing tier priced at 1.95% of paid claims delivered through the JCL Medical Billing partnership. Distribution is product-led and exclusively self-service via cab.md and the app stores, with no traditional sales motion; the company explicitly does not advertise and cites word-of-mouth as the primary growth engine. A parallel next-generation platform, Next CabMD, was launched in December 2023 on the ABP framework to unify OHIP and non-OHIP handling, integrate eSubmit documentation, and establish the architectural foundation for cross-province expansion. A separate developer tool, EBSconnect, exposes the company's MOHLTC integration layer as a .NET library for third-party integrators.

Name

CabMD

Legal name

Clinical Support Systems, Inc.

Website

https://cab.md

Company type

Private

Founded year

2008

Operating status

Operating

Short description

CabMD is a web and mobile SaaS platform that enables Ontario physicians to electronically submit OHIP claims, manage non-OHIP billing, schedule patients, and reconcile remittances, serving over 8,500 physicians processing more than $105M in claims monthly.

Ownership category

akta.pro rank

Product category

Medical Billing Software

NAICS

Accounting, Tax Preparation, Bookkeeping, and Payroll Services (5412)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLACACAB

Claims Management, Scrubbing & Clearinghouse

Healthcare & Life Sciences/Digital Health & Health IT/Revenue Cycle Management (RCM) & Billing Software

SECONDARYHLACACAF

Charge Capture & Clinical Documentation Improvement (CDI) for Billing

Healthcare & Life Sciences/Digital Health & Health IT/Revenue Cycle Management (RCM) & Billing Software

SECONDARYHLACACAE

Patient Access, Registration & Intake (Front-End RCM)

Healthcare & Life Sciences/Digital Health & Health IT/Revenue Cycle Management (RCM) & Billing Software

SECONDARYBPAAAFAD

Medical Coding, Billing & Clinical Documentation Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Claims Processing & Adjudication Support

Keywords

• OHIP billing software
• Medical claims submission
• Healthcare billing platform
• Patient scheduling software
• Medical billing automation

Headquarters

HQ city

Kingston

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Self-Service SaaS Subscription: Monthly flat-rate subscription model at $40 per physician per month. Includes unlimited OHIP claims, unlimited non-OHIP claims, unlimited reports, unlimited support, and CabMD Mobile app access. No activation or annual fees. 60-day free trial with billing only if account is kept open past the first completed billing cycle.
2. Full-Service Billing (via JCL Medical Billing Partnership): Percentage-based fee at 1.95% of paid claims. JCL Medical Billing provides expert claim entry, billing of non-OHIP claims, correction of rejected claims, reconciliation of remitted claims, and detailed auditing. This is a white-label full-service option powered by the partnership with JCL Medical Billing.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

CabMD provides a web-based OHIP billing platform that enables Ontario physicians to electronically submit claims to the Ministry of Health and Long-Term Care (MOHLTC) via MCEDT/GoSecure. The system includes built-in expert system logic that identifies applicable billing premiums and service codes, integrated patient scheduling, mobile point-of-care billing via iOS/Android apps, batch claim import, OHIP card scanning, and patient roster management. A full-service billing tier is offered in partnership with JCL Medical Billing at 1.95% of paid claims, and a separate EBSconnect developer library enables MOHLTC EBS platform integration.

Product overview

CabMD is a single-product OHIP billing platform for Ontario physicians, offered by Clinical Support Systems, Inc. The core CabMD platform is a web-based billing system (cab.md) for submitting OHIP claims to the MOHLTC via MCEDT/GoSecure, supplemented by the CabMD Mobile App (iOS/Android) for point-of-care billing, the CabMD Scheduler for integrated appointment management, and OHIP Card Scanning via MagTek-compatible card readers. A full-service billing option is provided through a partnership with JCL Medical Billing. The next-generation Next CabMD (next.cab.md) is a parallel platform rewrite using the ABP framework, offering non-OHIP claims as regular claims and eSubmit integration. EBSconnect is a separate .NET developer library for MOHLTC EBS platform integration.

Differentiator

Problem solved

Functional benefit

Brands

• Next CabMD: Next generation of CabMD billing platform with rewritten architecture using ABP framework, improved non-OHIP claims handling, eSubmit submissions, and new mobile app using Microsoft .NET MAUI
• EBSconnect
• CabMD Mobile

Products and services

• CabMD Core Platform Cloud-based OHIP billing platform for Ontario physicians that submits claims electronically to the MOHLTC via MCEDT/GoSecure. Supports OHIP claims, non-OHIP claims, Quebec claims, reciprocal medical billing across Canadian provinces, integrated patient scheduling, automatic claim validation with error highlighting, fee schedule updates, and unlimited support. Sold as a self-service SaaS subscription at $40 per physician per month with a 60-day free trial.
• CabMD Mobile App Native iOS and Android mobile application that enables physicians to complete OHIP billing at the point of care. Features include automatic population of patient demographics from hospital stickers or OHIP cards, GPS-based service location detection, patient rosters, clinic appointment viewing, and integration with the core CabMD platform. Included with the CabMD Core Platform subscription.
• Next CabMD Next-generation CabMD platform rebuilt using the ABP application framework with improved architecture. Handles non-OHIP claims as regular claims alongside OHIP claims, integrates eSubmit submissions and documentation requests throughout the platform, and provides a foundation for multi-province deployment and connectivity to other systems including MendMD.
• Full-Service Billing (via JCL Medical Billing) Full-service outsourced billing service for physicians who prefer to delegate OHIP billing. Delivered through a partnership with JCL Medical Billing, which provides expert claim entry, non-OHIP claim billing, rejection correction, remittance reconciliation, and detailed auditing of paid claims. Priced at 1.95% of paid claims with no flat monthly fee.
• EBSconnect Library Standalone .NET developer library (GoSecure Web Service) that wraps the MOHLTC EBS platform (HCV and MC EDT), reducing integration development time from months to minutes. Distributed via NuGet on a private Myget.org feed with sample projects and license files. Sold as a separate developer tool from the CabMD billing platform.

Quantifiable outcome

• $105 Million+ in OHIP claims processed monthly through the platform
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

One partnership is on record.

• JCL Medical BillingcoreChannel Partner/ Reseller/ DistributorCabMD has partnered with JCL Medical Billing (jclmedicalbilling.ca) to provide a full-service billing option. JCL handles expert claim entry, correction of rejected claims, reconciliation of remitted claims, and auditing of paid claims for physicians who prefer to delegate their billing. JCL routes its clients to CabMD's platform. The partnership was recently announced and includes a dedicated signup form on cab.md (JclSignup.aspx). JCL is presented as the full-service alternative alongside CabMD's self-service tier.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• DoctorCare: Ontario-based provider of OHIP billing and practice management services for physicians. Highly comparable to CabMD as a direct competitor in the same vertical with overlapping physician customer base and similar service offering.
• Dr. Bill: Mobile-first medical billing app for Canadian physicians covering multiple provinces including Ontario. Comparable as a direct peer in OHIP/medical billing software with mobile-first design.
• MDBilling.ca: Ontario-focused OHIP medical billing service for physicians, offering both software-enabled and full-service billing. Competes head-to-head with CabMD for the same Ontario physician segment with similar claims-submission value proposition.
• ADST Billing Solutions: Ontario billing agency providing outsourced OHIP billing and claims management for physicians. Competes with CabMD's full-service tier powered by JCL Medical Billing partnership.

Emerging players

• InputHealth: Canadian patient engagement and EMR platform with billing integration capabilities for physicians. Comparable as an emerging Canadian health-IT player addressing adjacent physician workflow needs.
• Brightsquid: Canadian healthcare communication platform with growing physician-facing tools. Thematically comparable to CabMD as a Canadian health-IT company addressing physician practice workflows.

Broad incumbents

• Well Health Technologies: Large Canadian digital health company operating clinics and offering EMR/billing tools to physicians. Overlaps with CabMD in serving Ontario physician practices with practice-management and billing capabilities.
• TELUS Health: Largest Canadian health-IT incumbent offering EMR, practice management, and billing services including OHIP submission. Overlaps with CabMD as part of a wider healthcare technology portfolio serving physician practices.
• Think Research: Canadian health technology company with billing, documentation, and clinical decision support tools used by physicians. Comparable in targeting physician workflows and Ontario healthcare system integrations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/cabmdapp
• Facebookfacebook.com/cabmd
• LinkedInlinkedin.com/company/2995623

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CabMD