Silloway Network
Silloway Network is a founder-owned managed IT services provider in Rutland, Vermont, delivering remote monitoring, cybersecurity, backup, and Elevate VOIP communications to small and medium businesses in the Northeast United States, with regulated-vertical expertise in healthcare, legal, and finance.
- Company typePrivate
- Founded2004
- HeadquartersRutland, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Silloway Network does
Silloway Network (also styled Silloway Networks) is a privately held, founder-owned IT managed services provider founded in July 2004 by Dean Silloway and headquartered in Rutland, Vermont. The company delivers enterprise-level IT support to small and medium businesses in the Northeast United States, with a particular emphasis on regulated verticals such as healthcare, legal, and financial services. Its service mix spans managed IT (remote monitoring, on-site support, server and endpoint monitoring), professional services (technology assessment, system design, implementation, ongoing administration), and a productized communications offering under the Elevate sub-brand. Silloway also resells and manages third-party technology stacks — Sophos (XGS Firewall, InterceptX, MDR Complete), Microsoft 365, Acronis and DropSuite backup, IronScales AI email security, and Windows 11 — acting as an integrator and first-line operator rather than a software developer of these components.
The business model combines recurring managed service contracts (subscription-style), project-based professional services, and per-seat VOIP pricing on the Elevate platform, with billing automation via a ConnectBooster payment portal that supports AUTOPAY for recurring service agreements. Customer acquisition is driven by direct phone outreach (802 282-4255), website contact forms, remote-support intake, and reputation-based marketing through published testimonials. The company holds compliance-support capabilities across HIPAA, SOX, PCI/DSS, NIST 800-53, ISO 27001, GLBA, COBIT, and CJIS, and is differentiated technically by the Elevate VOIP platform (with East/West coast datacenter redundancy, HD video conferencing, Active Directory and Office 365/G-Suite contact sync) and integrations with Polycom and Yealink hardware. No external funding, parent entity, or acquisition activity is disclosed, and the firm operates as an independent owner-operated business concentrated in a single regional market.
Silloway Network firmographics
Firmographics- Name
- Silloway Network
- Legal name
- Silloway Networks
- Website
- https://silloway.net
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Silloway Network is a founder-owned managed IT services provider in Rutland, Vermont, delivering remote monitoring, cybersecurity, backup, and Elevate VOIP communications to small and medium businesses in the Northeast United States, with regulated-vertical expertise in healthcare, legal, and finance.
- Ownership category
- akta.pro rank
Silloway Network industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)
Keywords
Where Silloway Network is headquartered
LocationHeadquarters
- HQ city
- Rutland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Silloway Network business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing technology support including remote monitoring, on-site visits, skilled network technicians, and quick-response support team. Sold as recurring service agreements to small and medium businesses.
- Professional Services: Technology assessment, system design, system implementation, server monitoring, system administration, and compliance services offered as one-time or project-based engagements.
- VOIP Phone Services: Cloud-based communications platform with per-user pricing, unlimited domestic calling, and various included features. Flat per-user rates with optional premium features.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Elevate VOIP per-user pricing with unlimited domestic calling |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Silloway Network product offering
Product offeringCore offering
Silloway Network provides managed IT services, cybersecurity, and cloud backup solutions to small and medium businesses. Its core offerings include 24/7 server and desktop monitoring, endpoint security, layered network protection (Sophos firewalls and MDR), business continuity through Acronis and DropSuite backup, Microsoft Office 365 productivity enablement, and the Elevate VOIP cloud communications platform. The company also delivers project-based professional services such as technology assessment, system design, implementation, and ongoing administration.
Product overview
Silloway Network is an IT services company offering a unified suite of technology, security, and related services for small and medium businesses. The portfolio centers on managed services including Elevate VOIP (cloud-based phone system with video conferencing, chat, and voicemail transcription), Microsoft Office 365 productivity tools, and multi-layered security solutions (Sophos MDR Complete, Sophos XGS Firewall, IronScales AI-driven email security). Backup services include DropSuite for Microsoft 365 and Acronis Cyber Backup for cross-platform protection. The company also provides Windows 11 migration services, server and desktop monitoring, and professional IT services including technology assessment, system design, implementation, and ongoing administration. Services integrate with hardware partners (Polycom, Yealink), Active Directory, and major cloud platforms (Azure, AWS, Google).
Differentiator
Problem solved
Functional benefit
Brands
- Elevate: Cloud-based VOIP phone system offering communication tools including desktop phones, mobile phones, and computers integration, voicemail transcription, video conferencing, and chat/SMS capabilities.
Products and services
- Managed IT Professional Services Recurring managed IT services for small and medium businesses providing remote monitoring, on-site visits, skilled network technicians, and quick-response support to keep systems secure and productive.
- Server and Desktop Monitoring Managed monitoring service providing automatic daily health checks and 24/7 instant alert support for critical servers with compliance tracking, event log monitoring, system health monitoring, and endpoint security.
- Endpoint Security Package Layered endpoint protection service defending against mass malware, targeted attacks, intrusion detection, and advanced persistent threats.
- Technology Assessment IT assessment service that baselines a company's IT status, compares it to industry best practices, identifies areas of concern, and evaluates IT investment allocation.
- System Design Network design service creating resilient, scalable designs that adapt as businesses grow and change, documented with project plans.
- System Implementation System implementation service that integrates technology solutions according to the system design while minimizing disruption to business operations.
- System Administration Ongoing IT administration services including installing upgrades, moving computers, and providing emergency service to maximize technology investments.
- Elevate VOIP Cloud-based communications platform sold on per-user pricing with unlimited domestic calling, integrating desktop phones, mobile phones, and computers into one manageable solution. Includes voicemail transcription, HD video conferencing, chat, SMS, screen sharing, and integrations with Polycom VVX, Yealink, Active Directory, Office 365, and G-Suite, with East and West coast datacenter redundancy.
- Sophos XGS Firewall Enterprise-grade firewall solution providing intrusion prevention, application security, and advanced threat protection for SMB networks.
- Sophos MDR Complete Managed Detection & Response service providing 24/7/365 security against malware, advanced threats, and targeted attacks for Windows systems.
- IronScales Email Security AI-driven, self-learning email security platform that detects and remediates advanced threats including business email compromise, credential harvesting, and account takeover, with one-button reporting and simulated phishing campaigns.
- DropSuite Microsoft 365 Backup Microsoft 365 backup solution covering Exchange Online (email), OneDrive (files), SharePoint (company files), Groups, Teams, Calendars, Contacts, and Tasks for data protection.
- Acronis Cyber Backup Cyber backup solution providing data protection for 20+ platforms including Azure, AWS, and Google Cloud, with AI-based anti-ransomware protection, blockchain notarization, and support for physical, virtual, and cloud workloads.
- Microsoft Office 365 Enablement Cloud-based productivity and collaboration subscription combining Microsoft Office apps (Excel, Outlook) with cloud services like OneDrive, enabling users to create and share content across devices.
- Windows 11 Deployment Windows 11 migration and deployment service providing a modern operating system upgrade with built-in security, hardware-based isolation, encryption, and malware protection, plus enhanced productivity features and IT management capabilities.
Companies that use Silloway Network
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Silloway Network technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability6 records
Feature3 records
Silloway Network partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights4 records
Silloway Network competitors and assessment
Company assessmentBroad incumbents
- Dataprise: Large national managed services provider offering IT support, cybersecurity, and cloud services to SMB and mid-market. Comparable core offering but operates at significantly larger scale and broader geographic footprint.
- RingCentral: Major cloud communications and VOIP provider serving SMBs and enterprises with voice, video, and contact center. Comparable to Silloway's Elevate VOIP product line but at much larger scale and with broader feature set.
Direct peers
- NerdsToGo: Franchise-based IT support and managed services provider focused on small businesses and home offices, offering on-site and remote support. Operates in a similar SMB IT services niche with comparable inside-sales and local-presence go-to-market.
- Geeks on Call: National franchise providing on-site and remote IT support, computer repair, and small business IT services to residential and SMB customers. Comparable small-business customer focus and bundled service model.
- CompuData: Regional managed IT services and cybersecurity provider for SMBs and mid-market companies, offering cloud, backup, and compliance support. Comparable multi-vendor managed services stack and SMB/mid-market GTM.
- Thrive Networks: Managed IT services and cybersecurity provider for SMB and mid-market clients, with a strong New England presence and a full stack including cloud, security, and compliance. Comparable SMB-focused managed services model and Sophos-led security portfolio.
- CMIT Solutions: National franchise of managed IT services providers serving SMBs with proactive monitoring, cybersecurity, and helpdesk support. Highly comparable to Silloway's SMB-focused MSP model, though it operates via a franchise network rather than a single local firm.
Others
- ConnectWise: Provider of PSA, RMM, and cybersecurity platforms purpose-built for managed services providers. Comparable MSP operational toolkit; not a direct competitor to Silloway but adjacent ecosystem infrastructure.
- Kaseya: Provider of IT management and cybersecurity software used by MSPs to deliver managed services. Silloway uses comparable RMM/PSA tooling concepts in its monitoring stack; Kaseya is an ecosystem enabler rather than a direct competitor.
- IronScales: AI-driven email security vendor whose product is integrated into Silloway's security stack. Silloway's white-glove managed service wrapper around IronScales is comparable to other MSP/IronScales partner offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Silloway Network social profiles
Digital presenceSilloway Network compliance and trust
Trust signalCompliance8 records
Silloway Network financial estimates
Financial estimateRevenue estimate
Valuation estimate
Silloway Network leadership team
Management profileNumber of profiles
Profiles1 record
Silloway Network funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Silloway Network M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Silloway Network
What does Silloway Network do?
Silloway Network provides managed IT services, cybersecurity, and cloud backup solutions to small and medium businesses. Its core offerings include 24/7 server and desktop monitoring, endpoint security, layered network protection (Sophos firewalls and MDR), business continuity through Acronis and DropSuite backup, Microsoft Office 365 productivity enablement, and the Elevate VOIP cloud communications platform. The company also delivers project-based professional services such as technology assessment, system design, implementation, and ongoing administration.
Is Silloway Network a public or private company?
Silloway Network is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Silloway Network founded?
Silloway Network was founded in 2004. It employs 11 to 50 people.
Where is Silloway Network based?
Silloway Network is headquartered in Rutland, United States, in the North America region.
How does Silloway Network make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and VOIP Phone Services.
Who are Silloway Network's main competitors?
Broad incumbents on record are Dataprise and RingCentral. Direct peers are NerdsToGo, Geeks on Call, CompuData, Thrive Networks and CMIT Solutions. Others are ConnectWise, Kaseya and IronScales.
Does Silloway Network have an API?
No public API is recorded for Silloway Network.
What industry is Silloway Network in?
Silloway Network's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 541513 and its SIC code is 7373.