SmartFox Solution
SmartFox Solutions Inc., a Decatur, Alabama-based SBA 8(a) certified Native American-owned IT services and proprietary-software firm (founded 2011), delivers managed IT, structured cabling, physical security, and disaster recovery alongside its ProInspect facilities-management SaaS and SmartFox Vision LiDAR-based 3D digital twin to military, government, healthcare, manufacturing, and commercial clients across the US Southeast and nationwide.
- Company typePrivate
- Founded2011
- HeadquartersDecatur, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What SmartFox Solution does
SmartFox Solutions Inc. is a privately held, certified Native American-owned SBA 8(a) IT services and proprietary-software company headquartered in Decatur, Alabama. Founded in 2011, the company has operated for approximately 14 years (with one source citing more than 20 years of regional presence in North Alabama) and serves a multi-vertical customer base spanning military/defense, federal/state/local government, healthcare, manufacturing, banking, education, retail/hospitality, legal, automotive, and non-profit organizations across Alabama, Texas, Kentucky, Indiana, and Mississippi, with nationwide remote IT support.
The company's offerings split into two layers. The services layer delivers managed IT, structured cabling, network and physical security (firewalls, surveillance, access control), disaster recovery, and phone systems under SLA-driven engagements with 24-48 hour response and same-day or next-day onboarding. The proprietary-software layer consists of ProInspect, a cross-platform (iOS, Android, web) offline-capable facilities management SaaS for asset inspections, work orders, parts/PPE tracking, and compliance reporting across 70+ asset types and multi-site operations; and SmartFox Vision, a LiDAR- and photogrammetry-based 3D facility digital twin add-on that links tagged assets to ProInspect records for in-model navigation. ProInspect is integrated with Verkada hardware for live device-status synchronization.
Revenue is generated through managed-service subscriptions, project-based installation work (structured cabling, surveillance, access control), hardware procurement, and ProInspect/SmartFox Vision SaaS subscriptions priced by team size and site count. The go-to-market is consultative and sales-led, with free consultations, demos, and customized quotes delivered through industry-specific landing pages and a multi-state direct sales presence, supplemented by a self-serve mobile and web SaaS channel via app stores.
SmartFox Solution firmographics
Firmographics- Name
- SmartFox Solution
- Legal name
- SmartFox Solutions Inc.
- Website
- https://smartfox.us
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SmartFox Solutions Inc., a Decatur, Alabama-based SBA 8(a) certified Native American-owned IT services and proprietary-software firm (founded 2011), delivers managed IT, structured cabling, physical security, and disaster recovery alongside its ProInspect facilities-management SaaS and SmartFox Vision LiDAR-based 3D digital twin to military, government, healthcare, manufacturing, and commercial clients across the US Southeast and nationwide.
- Ownership category
- akta.pro rank
SmartFox Solution industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center) (BPABAGAG)
- akta.pro secondary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where SmartFox Solution is headquartered
LocationHeadquarters
- HQ city
- Decatur
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SmartFox Solution business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed IT Services: Recurring managed services providing proactive monitoring, system maintenance, and technical support for IT infrastructure. Includes hardware support, networking, remote management, security, backup, and server management. Revenue generated through service level agreements with monthly or annual billing.
- Security Solutions: Sale and installation of physical security systems including firewalls, network security, surveillance systems, access control, and secure remote connections. One-time project revenue for installation with potential ongoing monitoring contracts.
- Structured Cabling Services: Design, installation, and maintenance of structured cabling infrastructure for voice, data, video, and security networks. Includes low-voltage cabling, fiber optic installations, patch panel setup, cable testing and certification. Project-based revenue for installation services.
- ProInspect Software Platform: SaaS facilities management platform with Starter and Full Platform (Professional) tiers. Revenue from subscription-based licensing with pricing based on team size and site count. SmartFox Vision 3D scanning available as add-on service.
- Hardware Sourcing: Procurement and supply of technology hardware including laptops, workstations, servers, firewalls, and other IT equipment. Revenue from hardware markup and procurement services.
- Phone Systems: Design and implementation of business phone systems to enhance communication and collaboration. Project-based revenue for installation and potential ongoing support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | ProInspect Starter - Core inspections and asset management |
| Subscription | Annual | ProInspect Full Platform Professional - Complete operations suite |
| Subscription | Annual | SmartFox Vision Add-On |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels9 records
SmartFox Solution product offering
Product offeringCore offering
SmartFox Solutions delivers managed IT services, network and physical security solutions, and structured cabling installation for commercial, government, military, healthcare, and industrial clients. The company also operates ProInspect, a proprietary cross-platform SaaS for facility asset inspections, work order management, and compliance reporting, plus SmartFox Vision, a LiDAR- and photogrammetry-based 3D digital twin add-on for asset location.
Product overview
SmartFox Solutions offers a dual-layer product portfolio: (1) a proprietary facilities management software platform called ProInspect — a cross-platform (iOS, Android, web), offline-capable application for field asset inspections, work order management, parts/inventory tracking, tools & PPE tracking, and compliance reporting, with an add-on module called SmartFox Vision that uses LiDAR and photogrammetry to produce a 3D digital twin for asset location; and (2) a broad managed IT and physical security services business encompassing managed IT services, network security, surveillance, access control, disaster recovery, structured cabling, and phone systems — all delivered as ongoing professional services to commercial, government, healthcare, and industrial clients.
Differentiator
Problem solved
Functional benefit
Brands
- ProInspect: A facilities management platform for field asset inspections, issue reporting, work order management, and compliance reporting. Available on iOS, Android, and web.
- SmartFox Vision
Products and services
- ProInspect Cross-platform facilities management SaaS for field asset inspections, issue reporting, work order management, parts and inventory tracking, tools and PPE tracking, automated PDF compliance reports, and multi-site management. Supports 70+ asset types across 11 categories with full offline capability, QR code scanning, and Verkada integration.
- SmartFox Vision 3D facility digital twin service using LiDAR and photogrammetry to produce centimeter-accurate, interactive virtual models of physical facilities. Assets are tagged in the 3D model and linked to ProInspect records, enabling one-tap asset location navigation without an on-site escort.
- Managed IT Services Comprehensive managed IT services including hardware support and repair, networking infrastructure and design, remote management, preventative maintenance, network security, onsite and remote data backup, server management, and system upgrades. Provided as ongoing service with proactive monitoring and SLA-backed support.
- Security Services Physical and network security services including firewalls and network security, secure remote connections, network and standalone surveillance systems, and access control systems with continuous monitoring and threat detection.
- Disaster Recovery Solutions Business continuity solutions combining onsite and offsite data backup to ensure rapid recovery from data loss events, equipment failures, or catastrophic incidents.
- Structured Cabling Design, installation, and maintenance of structured cabling systems for data centers, commercial spaces, and government sites. Includes low-voltage cabling, fiber optic installations, patch panel and rack setup, cable testing and certification, and cable management for voice, data, video, and security networks.
- Phone Systems Design and implementation of business phone system solutions to enhance communication and team collaboration, with proactive monitoring and ongoing support.
Quantifiable outcome
- Same-day or next-day onboarding available for managed IT clients based on SLA
- +3 more outcomes
Companies that use SmartFox Solution
Customer profileNamed customers11 records
Segments5 records
Ideal customer profiles4 records
SmartFox Solution technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability2 records
Feature5 records
SmartFox Solution partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- VerkadacoreVerkada hardware integration with ProInspect platform enables connected devices (cameras, sensors, access control) to sync live status (online, offline, or error states) directly into ProInspect asset records. This integration provides real-time facilities monitoring within the ProInspect workflow.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
SmartFox Solution competitors and assessment
Company assessmentBroad incumbents
- ServiceNow: Enterprise IT service management and digital-workflow platform. Competes broadly with SmartFox's managed-IT services and IT-documentation value proposition at the enterprise end of the market.
- iOFFICE (now Eptura): Workplace and facility-management software suite covering space management, asset tracking, and maintenance. Comparable to ProInspect as a broader IWMS-adjacent platform with deeper enterprise sales motion and significantly larger customer base.
Direct peers
- Matterport: Industry-leading 3D digital-twin platform built on LiDAR and photogrammetry scanning of physical spaces. The most direct comparator to SmartFox Vision for facility-scale digital-twin capture, asset tagging, and browser-based navigation.
- ConnectWise: MSP platform providing managed-IT automation, RMM, and security tooling. Competes head-to-head with SmartFox's managed-IT services arm for SMB and mid-market IT-services contracts and partner-program scale.
- Kaseya: Vertically integrated MSP platform offering RMM, security, backup, and IT-documentation tooling. Direct competitor to SmartFox's managed-IT practice at the tooling layer that underpins many competing regional MSPs.
- eMaint (Fluke Reliability): Long-standing CMMS platform for asset inspections, preventive maintenance, and work-order management. Directly comparable to ProInspect on inspection workflows and compliance reporting, with deeper industrial-manufacturing vertical penetration.
- UpKeep: Mobile CMMS platform for asset inspections, work orders, and preventive maintenance with QR-code functionality. Direct peer to ProInspect given overlapping cross-platform inspection workflows and target customer profile of facility/operations teams.
- OpenSpace: 3D-capture and digital-twin platform combining photogrammetry with computer vision for facility and construction documentation. Comparable to SmartFox Vision in technology approach (image-based 3D reconstruction + asset tagging), with a stronger construction-industry footprint.
- MaintainX: Mobile-first CMMS and asset-inspection platform competing directly with ProInspect on work-order management, inspections, QR-code workflows, and multi-site facility operations. Highly relevant as the most-funded pure-play CMMS startup SmartFox will compete against.
Emerging players
- Accruent: Facility-management and smart-building software vendor with digital-twin and asset-management capabilities. Overlaps with ProInspect and SmartFox Vision in the facility-management software layer and represents a credible scaled competitor in the same vertical.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
SmartFox Solution social profiles
Digital presenceSmartFox Solution compliance and trust
Trust signalCompliance1 record
SmartFox Solution financial estimates
Financial estimateRevenue estimate
Valuation estimate
SmartFox Solution leadership team
Management profileNumber of profiles
SmartFox Solution funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SmartFox Solution M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SmartFox Solution
What does SmartFox Solution do?
SmartFox Solutions delivers managed IT services, network and physical security solutions, and structured cabling installation for commercial, government, military, healthcare, and industrial clients. The company also operates ProInspect, a proprietary cross-platform SaaS for facility asset inspections, work order management, and compliance reporting, plus SmartFox Vision, a LiDAR- and photogrammetry-based 3D digital twin add-on for asset location.
Is SmartFox Solution a public or private company?
SmartFox Solution is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SmartFox Solution founded?
SmartFox Solution was founded in 2011. It employs 11 to 50 people.
Where is SmartFox Solution based?
SmartFox Solution is headquartered in Decatur, United States, in the North America region.
How does SmartFox Solution make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are security Solutions, structured Cabling Services, proInspect Software Platform, hardware Sourcing and phone Systems.
Who are SmartFox Solution's main competitors?
Broad incumbents on record are ServiceNow and iOFFICE (now Eptura). Direct peers are Matterport, ConnectWise, Kaseya, eMaint (Fluke Reliability), UpKeep, OpenSpace and MaintainX. Accruent is listed as an emerging player.
Does SmartFox Solution have an API?
No public API is recorded for SmartFox Solution.
What industry is SmartFox Solution in?
SmartFox Solution's product category is Managed IT Services. Its primary akta.pro industry code is BPABAGAG, Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center), with a secondary code of BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 54151 and its SIC code is 7372.