Tibii

What Tibii does

Tibii Pty Ltd is an Adelaide-headquartered, privately held Australian disability support services provider operating under the National Disability Insurance Scheme (NDIS). Founded circa 2020 by CEO Pouya Farbod after completing a Master's in Disability Policy and Practice at Flinders University, the company delivers a comprehensive suite of NDIS-funded services including Supported Independent Living (SIL), Shared SIL, In-Home Support, Short-Term Accommodation and Respite, Specialist Disability Accommodation (SDA), High Intensity and Complex Supports, Community Participation, Early Childhood Intervention, CALD Specialist Support, and Travel/Transport assistance.

Tibii's primary differentiator is its Human Rights-Based Practice Framework, built around seven codified principles (Empowerment, Accountability, Participation, Non-Discrimination, Attention to Vulnerable Groups, Link and Embed Human Rights Principles, and Transparency), which is embedded across every layer of service delivery from leadership to frontline support workers. The company is the first Australian disability provider fully accredited by B-HART (Behavioural Approaches in Human Rights) for this integration and operates Tibii School of Support, a staff training platform co-developed with B-HART.

The business model is a fee-for-service, NDIS-funded managed services operation. Revenue is generated through service agreements with NDIS participants and their families, with pricing determined by individual NDIS plan arrangements rather than publicly disclosed rates. Tibii reaches customers via a direct-to-consumer motion: a website referral form, free no-obligation consultations, an active presence at disability expos across Australia, support coordinator partnerships, and community events. The company operates offices in four Australian state capitals (Adelaide, Melbourne, Perth, Brisbane), with above-award wages and a heart-centred workplace culture cited as its talent and retention strategy. No external funding rounds, acquisitions, or institutional investors have been disclosed.

Name

Tibii

Legal name

Tibii Pty Ltd

Website

https://tibii.com.au

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

Tibii Pty Ltd is a privately held, Adelaide-headquartered registered NDIS disability support provider delivering SIL, SDA, in-home, respite, high-intensity, and early childhood services across four Australian states under a B-HART-accredited Human Rights-Based Practice framework.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• Disability support services
• NDIS service provider
• Supported independent living
• Specialist disability accommodation
• In-home disability care

Headquarters

HQ city

North Adelaide

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. NDIS Funded Disability Support Services: Tibii generates revenue through providing NDIS-funded disability support services. As a registered NDIS provider, services are funded through participants' NDIS plans which cover supports such as Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), In-Home Support, Community Participation, High Intensity Supports, and Early Childhood Intervention. Revenue is derived from service agreements with NDIS participants and their families.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

Tibii is a registered NDIS disability support services provider delivering Supported Independent Living (SIL), Shared SIL, Specialist Disability Accommodation (SDA), In-Home Support, Short-Term Accommodation/Respite, High Intensity and Complex Supports, Community Participation, Early Childhood Intervention, CALD Specialist Support, and travel/transport assistance to participants across Adelaide, Melbourne, Perth, and Brisbane. Services are delivered by trained support workers using a proprietary Human Rights-Based Practice Framework accredited by B-HART, supplemented by the Tibii School of Support staff training platform.

Product overview

Tibii is a registered NDIS disability support provider offering a comprehensive portfolio of services across Australia. The company provides a platform of interconnected disability services including Supported Independent Living (SIL), Shared SIL, In-Home Support, Short-Term Accommodation/Respite, Specialist Disability Accommodation (SDA), High Intensity and Complex Supports, Community Participation, Early Childhood Intervention, and CALD Specialist Support. The services are unified by Tibii's Human Rights Model of Care and supplemented by the Tibii School of Support, an educational platform for staff training. Tibii operates across multiple Australian cities including Adelaide, Melbourne, Perth, and Brisbane with branch offices serving metropolitan and regional areas.

Differentiator

Problem solved

Functional benefit

Brands

• Tibii School of Support: An innovative learning and educational space designed for support workers, service managers, and professionals in the disability sector, developed in partnership with B-HART for Human Rights Approaches in Practice accreditation.

Products and services

• Supported Independent Living (SIL) Helping participants thrive in a home of their own with 24/7 tailored support, assisting with daily routines, personal care, meal preparation, medication management, and community participation. Delivered to NDIS participants in Adelaide and other Tibii-served cities.
• Shared Supported Independent Living (Shared SIL) Structured shared living arrangements with compatibility-led placements, support ratios of 1:2 or 1:3, and continuous monitoring for NDIS participants who benefit from social environments. Available in Adelaide.
• In-Home Support Personalised care delivered in the comfort of participants' own homes, including personal care, household tasks, medication support, and scheduled drop-in visits tailored to daily needs.
• Short-Term Accommodation (STA) / Respite Temporary accommodation providing relief and refreshment for NDIS participants and their carers, offering safe, supportive, and welcoming environments with consistent, high-quality care.
• Specialist Disability Accommodation (SDA) Purpose-built homes designed for people with extreme functional impairment or very high support needs, featuring accessible bathrooms, wider doorways, assistive technology integration, and robust materials.
• High Intensity and Complex Supports Skilled support for NDIS participants with complex care needs including medical tasks, complex bowel management, tracheostomy support, enteral feeding, and behavioural assistance.
• Community Participation Supports Support for NDIS participants to engage in social, recreational, and community activities including attending local events, joining interest groups, and developing social skills to reduce isolation and build confidence.
• Early Childhood Intervention Service Early childhood support for NDIS participants under eight years old, helping build essential skills and confidence through early intervention in collaboration with families and allied health professionals.
• CALD Specialist Support Culturally responsive support for NDIS participants from diverse cultural and linguistic backgrounds, respecting traditions, language, and personal preferences.
• Assist with Travel and Transport Support for NDIS participants with travel and transport including learning to use public transport, assistance with transport to school, work, shopping, and appointments, with vehicle modifications and driver assessment when required.
• Tibii School of Support Innovative learning and educational platform for support workers, service managers, and disability sector professionals, co-developed with B-HART to support Human Rights Approaches in Practice accreditation and ongoing staff capability building.

Quantifiable outcome

• Removal of restrictive practices
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered minor and core.

• Community Bridging Services (CBS)minorStrategic or Co-development Partner · 15 May 2025Community Bridging Services (CBS) partnered with Tibii to co-host the Inclusive Zoo Adventure event at Adelaide Zoo on May 15, 2025. This event was designed to celebrate community, connection, and belonging in an inclusive environment for NDIS participants and their families. The partnership demonstrates Tibii's commitment to community engagement and social inclusion activities.
• B-HART (Behavioural Approaches in Human Rights)coreStrategic or Co-development PartnerB-HART is the accreditation and verification body for Human Rights Approaches in Practice. Tibii has partnered with B-HART to develop Tibii School of Support, an innovative learning and educational platform for support workers, service managers, and disability sector professionals. B-HART accreditation verifies that Tibii has integrated human rights principles into their daily practices, setting a new standard for disability support in Australia. Tibii is the first disability service provider in Australia to be accredited by B-HART for full integration of human rights approaches.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Mable: Australian online platform connecting NDIS participants with independent support workers. Comparable end-customer (NDIS participants and families) and funding model, but operates as a marketplace rather than direct service provider like Tibii.
• Hireup: NDIS-support-matching platform connecting participants with support workers. Comparable NDIS-funded customer base and emphasis on participant choice, though competes via a marketplace model rather than direct service delivery.

Broad incumbents

• Scope Australia: Large Australian disability provider offering accommodation, therapy, and community supports. Comparable in service breadth and NDIS focus, but operates at significantly larger scale with broader geographic reach.
• Cerebral Palsy Alliance: Established NDIS provider and therapy organization delivering accommodation, early intervention, and high-intensity supports. Comparable in serving participants with complex needs and emphasis on therapy and early childhood, though with deeper clinical/research capabilities.
• Life Without Barriers: One of Australia's largest NDIS-registered disability support providers offering SIL, SDA, in-home, and community participation services nationally. Highly comparable service mix and funding model, but operating at materially greater scale and geographic breadth than Tibii.
• Aruma: Major Australian disability service provider (formerly House with No Steps) delivering SIL, SDA, community participation, and therapy supports. Directly comparable service portfolio and NDIS-funded model, with broader geographic footprint and brand recognition.

Direct peers

• Sunnyfield: NDIS-registered disability provider offering accommodation, in-home, community, and respite supports across NSW, QLD, and the ACT. Highly comparable service portfolio with similar emphasis on independent living and community participation.
• Multicap: Queensland-based NDIS provider delivering high-intensity supports, SIL, SDA, and community participation. Closely comparable in service mix and high-intensity focus, particularly relevant given Tibii's Brisbane expansion.
• Achieve Australia: Sydney-based NDIS provider delivering SIL, SDA, community participation, and high-intensity supports. Comparable service model and participant focus, particularly relevant in the high-acuity and accommodation segments.
• Northcott: NDIS-registered provider offering SIL, in-home support, respite, community participation, and therapy services across NSW and beyond. Closely comparable mid-to-large Australian operator with overlapping service lines and customer segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SupportTibii
• YouTubeyoutube.com/channel/UCdmKJ03e-cjZzH6u_zusyXw
• Facebookfacebook.com/tibii.disability.support
• LinkedInlinkedin.com/company/tibii-disability-support-services/mycompany/?viewAsMember=true
• Instagraminstagram.com/tibii.disability.support

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tibii