Pool Queue

What Pool Queue does

Pool Queue Information System Inc. is a private, Vancouver-based SaaS company founded in 2019 that operates a cloud-based club management platform primarily serving competitive swim clubs, masters swim clubs, and member-based organizations across North America. The platform unifies registration workflows, recurring billing and payments via Stripe, event and meet management, member records, results and performance tracking, communication tools, an integrated website CMS, surveys, a pro shop, and fundraising campaigns into a single connected system, with authorized integration into USA Swimming SWIMS 3.0 and support for Swimming Canada REMS, Hy-Tek, SDIF, and Splash Meet Manager workflows.

Under the hood, Pool Queue is built as a multi-tenant SaaS platform with modules that share a unified member and account data model — registration data flows into billing, billing flows into financial reporting, and event declarations flow into meet entry file preparation. The technical differentiators are interoperability certifications (Stripe Verified Partner, USA Swimming SWIMS 3.0 authorization) and swim-specific data handling (time standards, World Aquatics points, club records). An AI-assisted content tool generates draft website copy within the CMS. No public API, SDK, or MCP is disclosed.

The business model is a sales-led, quote-based SaaS subscription with monthly billing cadence and pricing disclosed only after a demo request. Distribution is direct via the company website, with onboarding and migration support provided by a small team (1-10 employees). The customer base is not publicly disclosed and no logos, revenue, or funding rounds are available in the input.

Name

Pool Queue

Legal name

Pool Queue Information System Inc.

Website

https://poolq.net

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

1–10 employees

Short description

Pool Queue is a cloud-based SaaS platform that provides registration, billing, payments, event management, meet entry, results tracking, communication, and website tools to competitive swim clubs, masters swim clubs, and member-based organizations across North America.

Ownership category

akta.pro rank

Product category

Club Management Software

NAICS

Fitness and Recreational Sports Centers (713940)

SIC

Services-Membership Sports & Recreation Clubs (7997)

akta.pro primary industry

Aquatic Centers & Swimming Facilities (MPAKAEAF)

Keywords

• Club management software
• Swim club administration
• Member registration platform
• Team management system
• Club billing software

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Pool Queue operates as a cloud-based club management software platform. Based on the product description and structure (registration sessions, rosters, billing, event management, website tools, communication, etc.), the primary revenue model is a subscription-based SaaS model where clubs pay recurring fees for access to the platform. Pricing is quote-based and not publicly disclosed, with demo and onboarding information provided upon request.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Pool Queue is a cloud-based club management SaaS platform that delivers an integrated system for member registration, recurring billing, payments, events, communication, public websites, member records, meet entries, results tracking, and operational reporting. It is purpose-built for competitive swim clubs, masters swim clubs, swim teams, and member-based organizations, with authorized USA Swimming SWIMS 3.0 integration and Swimming Canada REMS meet entry workflow support. The platform consolidates operational modules including registration, billing, events, meet entries, results, communication, website/CMS, surveys, pro shop, and fundraising into a single connected system.

Product overview

Pool Queue is a single unified club management software platform designed for competitive swim clubs, masters swim clubs, teams, and member-based organizations. The platform integrates all core operational modules including Registration, Billing and Payments, Event Management, Meet Entries, Results and Records, Communication Tools, Website Tools, Reports, Surveys, Pro Shop, and Fundraising into one connected system. Registration and billing modules work together to handle complex registration structures and payment processing through Stripe. Event management connects with meet entry tools supporting Swimming Canada REMS, USA Swimming SWIMS 3.0, Hy-Tek, Splash Meet Manager, and SDIF workflows. Website tools include AI-assisted content creation capabilities. All modules share member records and data to reduce manual reconciliation across operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Pool Queue Club Management Platform Cloud-based SaaS club management platform unifying registration, billing, payments, events, communication, websites, member records, meet entries (SWIMS 3.0, REMS, Hy-Tek, SDIF, Splash), results, and operational reporting for competitive swim clubs and member-based organizations.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature9 records

Partnerships

Three partnerships are on record, tiered core.

• StripecoreTechnology or IntegrationPool Queue is a Stripe Verified Partner. The platform integrates Stripe payment processing for invoices, payments, scheduled dues, account balances, and financial reporting. Stripe integration supports PCI-compliant payment processing for club billing operations.
• USA SwimmingcoreTechnology or IntegrationPool Queue is an authorized USA Swimming SWIMS 3.0 team management integrator option for USA Swimming clubs. This official authorization enables compliant meet entry workflows and integration with the USA Swimming official records system.
• Swimming CanadacoreTechnology or IntegrationPool Queue supports Swimming Canada related club workflows including REMS meet entry workflows for Canadian competitive swim clubs, enabling compliant meet entries within the Canadian swimming ecosystem.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• TeamSnap: TeamSnap is a widely adopted team management platform for youth sports clubs with registration, scheduling, communication, and payment features. It competes for the same club administrator persona, although with less swim-specific depth.
• LeagueApps: LeagueApps is a youth and adult sports club management platform offering registration, payments, scheduling, and communication — overlapping with Pool Queue's general club operations modules for sports organizations beyond swim.
• Hy-Tek: Hy-Tek is the established incumbent in competitive swimming meet management software. While Pool Queue integrates with Hy-Tek via SDIF exports, Hy-Tek's deep incumbency in meet execution makes it a strategic competitor if it expands upstream into club administration.
• SportsEngine: SportsEngine is a broad youth sports management platform from a large incumbent. It offers registration, websites, and communication for sports organizations including swim clubs, competing for the same club administrator buyer as Pool Queue.
• Splash Software / Splash Meet Manager: Splash is a widely used meet management platform for competitive swimming. Pool Queue supports Splash workflows, but Splash could broaden into club management, placing it in direct competition with Pool Queue's full platform.

Direct peers

• SwimTopia: SwimTopia is a direct competitor offering team and swim club management software for competitive swim teams, with registration, billing, communications, and meet-focused functionality — directly overlapping Pool Queue's core offering.
• TeamUnify (by Active Network / Community Brands): TeamUnify is a long-standing swim club management platform owned by a larger sports-software incumbent; it serves the same competitive swim club customer base with registration, billing, and website tools comparable to Pool Queue's modules.

Emerging players

• Crossbar: Crossbar is an emerging youth sports management platform with registration, scheduling, and communication features aimed at sports clubs and leagues, putting it in adjacent competition with Pool Queue's broader club management modules.
• Upper Hand Sports: Upper Hand provides sports facility and club management software with registration, billing, and scheduling functionality. While more facility-centric, it competes for the same multi-module club operations buyer that Pool Queue targets.
• Jackrabbit Sports: Jackrabbit offers class and sports program management software with registration, billing, and family communication features, overlapping with Pool Queue's registration and billing modules for member-based organizations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/PoolQueue
• Facebookfacebook.com/poolqueuedotnet
• LinkedInlinkedin.com/company/pool-queue

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pool Queue