Total Care Health
Total Care Health is a virtual telemedicine company, founded in 2014 in Columbia, Missouri, that sells a concierge Team Doctor benefit to mid-market U.S. employers, giving their employees 24/7 access to dedicated board-certified physicians.
- Company typePrivate
- Founded2014
- HeadquartersColumbia, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Total Care Health does
Total Care Health (TCH) is a privately held virtual telemedicine company founded in 2014 in Columbia, Missouri, that delivers a concierge 'Team Doctor' benefit to employer customers. Rather than routing employees to a random on-call physician like most telehealth platforms, TCH assigns dedicated, board-certified physicians (averaging 15 years in practice across Family Medicine, Internal Medicine, Pediatrics, and Sports Medicine) to each client company, providing 24/7 phone and video access through a web portal and mobile app with typical response times of 10–15 minutes. The product portfolio centers on the TCH Team Doctor Benefit (core product), supplemented by Health Assessments (onsite biometric screenings at employer health fairs), a Physician-guided Health Improvement Program (HIP), and a Patient Portal for self-service appointment scheduling and records.
Total Care Health firmographics
Firmographics- Name
- Total Care Health
- Legal name
- Total Care Health
- Website
- https://totalcarehealth.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Total Care Health is a virtual telemedicine company, founded in 2014 in Columbia, Missouri, that sells a concierge Team Doctor benefit to mid-market U.S. employers, giving their employees 24/7 access to dedicated board-certified physicians.
- Ownership category
- akta.pro rank
Total Care Health industry classification
Industry- Product category
- Telemedicine Services
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)
- akta.pro secondary industry
- Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ)
Keywords
Where Total Care Health is headquartered
LocationHeadquarters
- HQ city
- Columbia
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Total Care Health business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Employer Benefit Plans: Total Care Health provides telehealth services as an employee benefit to employers. The company charges employers for access to the Team Doctor benefit, which employees can use at no cost. Revenue is generated through B2B contracts with companies seeking to reduce healthcare costs and improve employee wellness.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Employee benefit at no cost |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
Total Care Health product offering
Product offeringCore offering
Total Care Health provides a virtual concierge telemedicine service—branded the Team Doctor Benefit—that gives employees of client employers 24/7 access to dedicated, board-certified physicians for non-emergency medical consultations via phone, video, or web portal. The service is sold to employers as an annual employee health benefit, with add-on offerings including onsite biometric Health Assessments and physician-guided Health Improvement Programs (HIP) accessed through a secure Patient Portal.
Product overview
Total Care Health operates as a single unified telehealth platform offering the TCH Team Doctor Benefit—a virtual concierge telemedicine service built around dedicated board-certified physicians. The core offering combines 24/7 telehealth medical consultations (via phone or video) with optional add-on modules including Health Assessments (onsite biometric screenings at health fairs) and Physician-guided Health Improvement Programs (HIP). All services are accessed through a Patient Portal and delivered as an employer-sponsored benefit with no cost to employees.
Differentiator
Problem solved
Functional benefit
Products and services
- TCH Team Doctor Benefit Virtual concierge telemedicine service providing 24/7 access to dedicated board-certified physicians for non-emergency medical consultations via phone or video, serving as the initial point of contact for employees' healthcare concerns. Sold to employers as an annual employee health benefit.
- Telehealth Medical Consultations
Quantifiable outcome
- Up to 6X higher utilization compared to basic telemedicine platforms
- +2 more outcomes
Companies that use Total Care Health
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Total Care Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Total Care Health partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights4 records
Total Care Health competitors and assessment
Company assessmentDirect peers
- K Health: Virtual primary care platform sold directly to consumers and through employer/partner channels, emphasizing low-cost, high-utilization primary care. Comparable in the focus on driving utilization through a simplified primary-care-first experience.
- HealthTap: Virtual primary care platform offering on-demand physician visits via text, phone, and video, sold to consumers, employers, and health systems. Comparable in B2B2C employer distribution and primary-care-focused telehealth offering.
- 98point6: Employer-sponsored virtual primary care platform that pairs members with a dedicated text-based primary care experience. Closest direct comparable to TCH's Team Doctor model in B2B employer distribution and recurring per-employee subscription revenue.
- CirrusMD: Employer- and health-plan-sponsored virtual care platform providing on-demand text-first access to physicians for primary care and care navigation. Comparable in the B2B employer/benefit broker GTM and multi-modal physician access model.
- Recuro Health: Virtual care platform sold to employers, payers, and brokers, offering primary care, behavioral health, and chronic condition management. Comparable in GTM (employer + broker channels) and product scope overlap with TCH's primary-care-first bundle.
Emerging players
- Accolade: Employer-sponsored personalized healthcare and benefits navigation platform that increasingly bundles virtual primary care. Comparable in B2B employer GTM and in the navigation/care-advocacy role TCH plays for employee populations.
Broad incumbents
- Teladoc Health: The largest pure-play telehealth incumbent, offering virtual primary care, mental health, and chronic condition programs to employers, health plans, and hospitals. The dominant reference point for any employer evaluating a vendor like TCH.
- One Medical (Amazon One Medical): Membership-based primary care platform with both in-person clinics and virtual access, sold to consumers and increasingly to employers. Comparable in the concierge/membership positioning and emphasis on continuity of care with a dedicated provider.
- Amwell: Enterprise telehealth platform providing virtual care visits, behavioral health, and chronic care programs to health plans and employers. Competes with TCH in the employer-sponsored virtual care category at significantly larger scale.
- Included Health (Doctor On Demand): Large employer- and payer-sponsored virtual care platform combining Doctor On Demand's primary/urgent care with Included Health's navigation and behavioral health. Operates at much greater scale than TCH but competes for the same employer benefit budget and broker RFPs.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Total Care Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Care Health leadership team
Management profileNumber of profiles
Profiles5 records
Total Care Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Care Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Care Health
What does Total Care Health do?
Total Care Health provides a virtual concierge telemedicine service—branded the Team Doctor Benefit—that gives employees of client employers 24/7 access to dedicated, board-certified physicians for non-emergency medical consultations via phone, video, or web portal. The service is sold to employers as an annual employee health benefit, with add-on offerings including onsite biometric Health Assessments and physician-guided Health Improvement Programs (HIP) accessed through a secure Patient Portal.
Is Total Care Health a public or private company?
Total Care Health is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Total Care Health founded?
Total Care Health was founded in 2014. It employs 11 to 50 people.
Where is Total Care Health based?
Total Care Health is headquartered in Columbia, United States, in the North America region.
How does Total Care Health make money?
One revenue line is on record: employer Benefit Plans.
Who are Total Care Health's main competitors?
Direct peers on record are K Health, HealthTap, 98point6, CirrusMD and Recuro Health. Accolade is listed as an emerging player. Broad incumbents are Teladoc Health, One Medical (Amazon One Medical), Amwell and Included Health (Doctor On Demand).
Does Total Care Health have an API?
No public API is recorded for Total Care Health.
What industry is Total Care Health in?
Total Care Health's product category is Telemedicine Services. Its primary akta.pro industry code is HLALADAA, Primary Care & General Medicine Virtual Care (Employer-Sponsored), with a secondary code of HLALADAJ, Care Navigation, Advocacy & Benefits Guidance Platforms. Its NAICS code is 621111 and its SIC code is 8011.