What Swisio does

Swisio GmbH is a German workforce management software vendor specializing in shift scheduling and staffing compliance for healthcare and other shift-based industries in the DACH region. Founded in 2001 and headquartered in Berlin, the company operates as a subsidiary of Dutch strategic parent Intus Workforce Solutions B.V. Swisio serves more than 200 organizations with over 200,000 end-users, with hospitals and care facilities as its primary vertical and expansion into industry, public sector, transport/logistics, and culture/leisure verticals.

The platform is a modular cloud-based SaaS suite delivered through a browser and mobile app on a single-tenant architecture with dedicated test environments per customer. Its core module, Dienstplanung (scheduling), is supplemented by Employee Self Service, Self-Scheduling (Selbstplanung), Day Planning, Capacity Planning, Flex Planning, Vacation Planning, Analytics, AI-powered Automatic Scheduling, and FlexHub (cross-organizational staffing exchange). The platform exposes over 100 standard integrations including SAP and SAGE payroll, and holds ISO27001, ISO9001, NEN7510, and BSI C5 attestations. A differentiating Tarifwerk (collective agreement engine) continuously encodes German tariff rules (TVöD, TVöD-P, AVR Caritas, AVR Diakonie, TV-Ärzte) and a PPUGV/PPR 2.0 reporting module handles mandatory German hospital staffing regulation compliance.

Swisio monetizes primarily through annual SaaS subscriptions billed on a per-user basis, supplemented by implementation, integration, secondary helpdesk, and consulting professional services, plus recurring tariff-update subscriptions and Swisio Academy training. The company runs a consultative, demo-led enterprise sales motion targeting mid-market and enterprise customers; no public pricing is disclosed. Marketing is content-led through a blog, whitepapers (notably a WFM hospital Q&A), LinkedIn, and industry events such as DMEA.

Name

Swisio

Legal name

Swisio GmbH

Website

https://swisio.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

Swisio GmbH provides cloud-based workforce management SaaS for shift scheduling and staffing compliance, primarily serving hospitals, care facilities, and other shift-based industries across Germany, Austria, and Switzerland. Its modular platform automates scheduling against German collective agreements and healthcare regulations.

Ownership category

akta.pro rank

Product category

Workforce Management Software

NAICS

Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Workforce Management & Scheduling (BPACAPAI)

akta.pro secondary industries

Workforce Time, Attendance & Scheduling Administration (BPAAAIAI), HR Compliance & Policy Administration Outsourcing (incl. regulatory reporting) (BPACAKAK)

Keywords

• Workforce management software
• Shift scheduling platform
• Employee self-service
• Healthcare staffing software
• Capacity planning software

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (Per-User License): Swisio is offered primarily as Software-as-a-Service (SaaS) on a per-user subscription basis. Each customer receives a dedicated cloud environment (single-tenant) including at least one test environment. No large upfront capital expenditure is required; customers pay recurring subscription fees. The number of user licenses can be scaled up or down within defined limits.
2. Implementation & Consulting Services: Professional services including project management, system configuration, administrator training, and organizational analysis. Offered as part of the initial onboarding and ongoing consultancy for customization and new module rollouts.
3. Tariff Agreement Subscription: Optional subscription for tariff agreement (Tarifvertrag) updates, ensuring customers always have the latest regulatory changes (TVöD, AVR Caritas, etc.) automatically reflected in their software.
4. Training (Swisio Academy): Ongoing training courses offered through Swisio Academy for new colleagues, new module rollouts, or knowledge refreshers.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

Swisio provides a cloud-based, modular SaaS workforce management platform centered on shift scheduling (Dienstplanung). It offers AI-powered automatic scheduling, employee self-service for shift swaps and availability, capacity planning, vacation planning, flex-pool staffing, and analytics, with a built-in German collective-agreement (Tarifwerk) compliance engine. The platform is delivered as single-tenant cloud software with over 100 standard integrations and is targeted at healthcare and other shift-based industries in the DACH region.

Product overview

Swisio is a modular Workforce Management (WFM) SaaS platform with scheduling at its core. The platform consists of the base Dienstplanung (Scheduling) module as the foundation, expandable with additional modules including Employee Self Service, Selbstplanung (Self-Scheduling), Tagesplanung (Day Planning), Kapazitätsplanung (Capacity Planning), Flexplanung (Flex Planning), Urlaubsplanung (Vacation Planning), Analytics, Automatische Dienstplanung (AI-powered Automatic Scheduling), and FlexHub. These modules are interconnected and share a consistent user interface. Supporting services include implementation, integrations, secondary helpdesk, consulting, Swisio Academy training, and inspiration sessions. The platform is built on modern technology including relational databases, REST APIs, and HTML5.

Differentiator

Problem solved

Functional benefit

Products and services

• Dienstplanung (Scheduling)
• Employee Self Service (ESS)
• Selbstplanung (Self-Scheduling)
• Tagesplanung (Day Planning)
• Kapazitätsplanung (Capacity Planning)
• Flexplanung (Flex Planning)
• Urlaubsplanung (Vacation Planning)
• Analytics
• FlexHub
• Automatische Dienstplanung (Automatic Scheduling)
• Einrichtung und Umsetzung (Implementation)
• Schnittstellen (Integrations)
• Sekundärer Helpdesk (Secondary Helpdesk)
• Beratung und Unterstützung (Consulting)
• Swisio Academy - Schulungen (Training)
• Inspirationssitzung (Inspiration Session)

Quantifiable outcome

• Time to submit a shift request to flex pool reduced from 11 minutes to under 1 minute (PZC healthcare customer)
• +3 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature6 records

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Ceridian Dayforce: Cloud HCM platform combining payroll, workforce management, and talent under the Dayforce brand, serving healthcare and other shift-intensive verticals. Comparable as an end-to-end HCM/WFM alternative to Swisio for enterprise buyers.
• UKG (Ultimate Kronos Group): Global enterprise workforce management and HCM vendor formed from the merger of Ultimate Software and Kronos. Competes with Swisio at the high end of the healthcare WFM market with a much broader HCM, payroll, and talent suite.
• Workday: Cloud HCM and workforce planning platform expanding in European healthcare and large enterprises. Comparable as an enterprise-grade WFM/HR competitor with global scale and growing DACH presence.
• SAP SuccessFactors: Enterprise cloud HCM platform owned by SAP, widely deployed in large German hospitals and care groups via SuccessFactors Employee Central Payroll and Time Management. Represents the bundled-suite threat to Swisio's point solution.

Emerging players

• Deputy: Cloud-based employee scheduling, time tracking, and workforce management platform used widely in healthcare and hospitality SMBs. Comparable as a modern, mobile-first WFM challenger pursuing similar self-service and shift-swap use cases.
• Kenjo: Berlin-based HR and shift planning platform targeting SMB and mid-market companies across DACH and southern Europe. Comparable as a regional, modern scheduling/HR-tech competitor operating in adjacent DACH segments.
• Shiftboard: US-based shift scheduling and workforce management SaaS focused on healthcare, manufacturing, and security. Comparable as a specialized shift-based WFM competitor pursuing similar use cases to Swisio outside DACH.

Regional players

• Personio: Munich-based HR and people operations platform serving SMB and mid-market employers across DACH. Comparable as a regional German HR-tech competitor that increasingly overlaps with WFM-adjacent functionality (time tracking, scheduling).

Direct peers

• ATOSS Software: German workforce management software vendor listed on the Frankfurt Stock Exchange with a strong DACH customer base across healthcare, retail, and industry. Highly comparable to Swisio as a directly competing WFM suite with deep presence in German shift-based industries.
• Reflexis Systems (Zebra Technologies): Workforce management and task scheduling software now part of Zebra Technologies, focused on retail and healthcare shift optimization. Directly comparable to Swisio on shift scheduling and labor compliance for shift-based industries.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/intus-workforce-solutions

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swisio