What Tricon Services does

Tricon Services is a privately held US technology solutions provider founded in 2013 and headquartered in Waterford, Michigan, employing 11–50 people. The company designs, installs, and manages low-voltage technology infrastructure for commercial properties, with an initial and still-significant specialization in outdoor Wi-Fi for marinas and RV parks, where it deploys Ruckus-based networks using Beamflex+ adaptive antenna technology to handle marine interference and high-density user loads. Its service portfolio spans 12 offerings organized into three functional domains: network infrastructure (data cabling, fiber connectivity, point-to-point microwave links, commercial Wi-Fi), physical security (security cameras, access control, sound masking), and business communications/enablement (hosted VoIP, AV solutions, project consulting, technology prepping, commercial office moving). The company serves six vertical markets—Hospitality, Office & Industrial, Senior Living, Education, Marinas, and RV Parks—with engineering-led, vendor-neutral design/build delivery and a single-source accountability model that bundles cabling, equipment procurement, installation, and commissioning.

Tricon generates revenue through a mix of project-based professional services (cabling, AV, security installations), hardware sales (cameras, access control equipment), managed services (turnkey solutions, remote video monitoring), and a recurring subscription line from Hosted VoIP with multiple pricing models (1:1 unlimited, call path, metered). Pricing is quote-based and not publicly disclosed; the company also offers a multi-year lease-to-own structure for RV park Wi-Fi and bulk-rate TV/Internet packages for senior living properties that allow the property to add a margin. The firm goes to market through three channels: an internal direct sales team targeting enterprise and mid-market clients, a channel partner program for MSPs and IT services providers offering revenue sharing and dedicated consultant support, and website-driven inbound lead generation with vertical-specific downloadable guides.

The business operates across the United States from a single Michigan office, relying on a national telecom provider network for better-than-direct pricing on connectivity services and on certified handpicked partners (moving companies, furniture suppliers) for capabilities outside its core scope. No funding, M&A, or ownership disclosures are present, and the company appears to be bootstrapped and independent. Strategic emphasis is on domain specialization in challenging outdoor environments, vendor neutrality, and turnkey project execution rather than on proprietary technology development or recurring software revenue.

Name

Tricon Services

Legal name

Tricon Services

Website

https://tricon-services.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Tricon Services is a US-based, privately held low-voltage technology integrator founded in 2013, specializing in cabling, commercial Wi-Fi, security, and AV solutions across six verticals including marinas, hospitality, senior living, education, office/industrial, and RV parks.

Ownership category

akta.pro rank

Product category

Technology Infrastructure Integration Services

NAICS

Telecommunications (517), Wired Telecommunications Carriers (517111)

SIC

Computer Communications Equipment (3576), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Data, Communications & Fiber Optic Cable (IMADAMAD)

akta.pro secondary industries

Cable Assemblies & Patch Cords (Copper/Fiber) (HDAFALAF), Installation, Wiring & Retrofit Services for Intercom/Doorbell Systems (HSAHAIAI)

Keywords

• Low-voltage cabling
• Structured cabling services
• Commercial Wi-Fi installation
• Hosted VoIP services
• Technology infrastructure integration

Headquarters

HQ city

Waterford

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Low-Voltage Cabling Services: One-time project-based revenue from structured cabling installations including Cat5e, Cat6, Cat6A, single mode and multimode fiber optic, server rack installation, and backbone wiring.
2. Project Consulting: Technology project management services including planning, scheduling, executing, tracking, monitoring, and reporting throughout technology projects. Includes national pricing discounts through network relationships.
3. Security Systems: Security camera installation, access control systems, and remote video surveillance technology. Includes both equipment sales and monitoring services.
4. Telecom/Fiber Connectivity: Part of a national network of providers securing better-than-direct pricing for telecom needs including voice, data cabling, fiber optic networking and business telephone solutions.
5. Hosted VoIP Services: Hosted PBX solutions with pricing models including 1:1 unlimited, call path, and metered options. Phones typically leased with $1 buyouts after term. Revenue from monthly service fees and usage charges.
6. AV Solutions: Audio-visual system design and installation including speakers, microphones, amplifiers, mixers, video distribution, digital signage, projection, lighting, and control automation.
7. Technology Moving Services: IT relocation and technology prepping services including server room prep, computer and phone disconnection/reconnection, and office technology moving coordination.
8. Turnkey Solutions: Comprehensive engineering-led design/build solutions incorporating everything from cabling to furniture, equipment procurement, installation, construction, and commissioning.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Tricon Services is a turnkey technology infrastructure integrator that designs, builds, and maintains low-voltage cabling, enterprise Wi-Fi, fiber connectivity, hosted VoIP, security cameras, access control, sound masking, AV systems, and microwave point-to-point links for commercial customers across the United States. It bundles project consulting, technology prepping, and commercial office moving services into a single-source vendor-neutral delivery model serving hospitality, senior living, education, marinas, RV parks, and office/industrial verticals.

Product overview

Tricon Services is a technology solutions provider offering a comprehensive portfolio of 12 core services spanning network infrastructure, security, communications, and AV systems. The offerings are organized around three interconnected domains: Infrastructure Services (Data Cabling, Fiber Connectivity, Point to Point Links, Commercial Wi-Fi) form the network backbone; Security Services (Security Cameras, Access Control, Sound Masking) protect physical premises; and Communication Services (VoIP Service, AV Solutions, Project Consulting, Technology Prepping, Commercial Office Moving) enable business operations. Services are delivered to vertical markets including Hospitality, Office & Industrial, Senior Living, Education, Marinas, and RV Parks, with an emphasis on turnkey design/build solutions. The company positions itself as a single-source provider combining in-house capabilities with certified partner networks.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Cabling Low-voltage structured cabling installation service covering Cat5e, Cat6, Cat6A, single-mode and multi-mode fiber optic, server rack installation, and backbone wiring for office networks, cubicles, data drops, and commercial buildings.
• Security Cameras Video surveillance solution including digital and networked recording, remote viewing via web and mobile, and Virtual Presence 24/7 live remote security monitoring with audio communication, virtual escort, and virtual doorman capabilities for commercial properties.
• Access Control RFID-based access control systems for managing entry to main entrances, secondary entry points, doors, gates, and restricted areas in commercial facilities.
• Commercial Wi-Fi Enterprise-grade wireless network design and installation using Ruckus Beamflex+ adaptive antenna technology for commercial spaces, hospitality venues, education campuses, and challenging outdoor environments such as marinas and RV parks.
• Fiber Connectivity Telecom connectivity solution delivering Dedicated Internet Access (DIA), Ethernet over Fiber, MPLS, SD-WAN, broadband/cable/DSL, and private network services with better-than-direct pricing through a national provider network.
• VoIP Service Hosted PBX/VoIP phone solution with features including instant messaging, presence, unified messaging, CRM integration, web collaboration, conferencing, mobility apps, soft phone capabilities, Skype for Business/Microsoft 365 and Google Workspace integration, offered under 1:1 unlimited, call path, and metered pricing models.
• Sound Masking Acoustic design solution using ceiling-installed speakers that emit tuned background sound to reduce speech intelligibility and minimize conversational distractions in office, education, and hospitality environments.
• Point to Point Links Wireless microwave point-to-point bridge link service providing high-speed data connectivity between buildings up to 62 miles apart at speeds up to 1Gbps, available in licensed and unlicensed spectrums.
• AV Solutions Audio-visual system design and installation service covering speakers, microphones, amplifiers, mixers, video distribution, digital signage, projection, lighting, and control automation certified on AMX, BSS, and Extron platforms.
• Project Consulting Technology project management and consulting service covering planning, scheduling, execution, tracking, monitoring, and reporting throughout technology infrastructure, cabling, connectivity, and communications projects with national pricing discounts through network relationships.
• Technology Prepping IT relocation and technology move preparation service including server room preparation, equipment disconnect/reconnect, data backup management, business continuity planning, and new site checklist execution.
• Commercial Office Moving Office relocation service delivered in partnership with experienced moving companies, providing one-contact project management for seamless technology and furniture transitions to new facilities.

Quantifiable outcome

• Hotels using Ruckus Wi-Fi have seen Wi-Fi complaints drop by 80% or more
• +5 more outcomes

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Michigan IT CompanyminorChannel Partner/ Reseller/ DistributorMichigan-based IT services company that partnered with Tricon to expand infrastructure services including cabling, cameras, and security access control. The partnership enabled creation of a comprehensive, one-stop IT service platform for their clients with improved customer satisfaction and retention rates. Testimonial provided by CEO.
• National Network of Telecom ProviderscoreTechnology or IntegrationPart of a national network of telecom providers that enables Tricon to secure better-than-direct pricing for customer telecom needs including voice, data cabling, fiber optic networking, and business telephone solutions.
• Certified Handpicked PartnerscoreImplementation/ SI/ Consulting PartnerTricon works with certified handpicked partners for services they don't provide directly. These partners provide the same integrity and quality of work with competitive pricing. Partners include moving companies, furniture suppliers, and specialized technology service providers.
• Office Moving CompaniesminorStrategic or Co-development PartnerPartnered with some of the best office moving companies to complement technology moving services under a one-contact approach. Partners are experienced, skilled professionals who have teamed up on several projects to ensure uninterrupted transitions.
• Furniture SuppliersminorStrategic or Co-development PartnerWorks with several furniture suppliers and can suggest one based on customer needs for office relocations and new office setups.
• IGD Solutions CorporationminorOthersWebsite design and maintenance provider. Designed and maintains the Tricon Services corporate website.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Black Box Corporation: National low-voltage and IT infrastructure integrator delivering structured cabling, network, AV, and security solutions to enterprise and multi-site customers — directly overlapping Tricon's cabling, Wi-Fi, AV, and security offerings across similar verticals.
• M.C. Dean: Large-scale systems integrator for complex electrical, electronic, and network infrastructure across data centers, government, and commercial facilities — comparable service mix to Tricon in cabling, security, AV, and communications.
• Convergint Technologies: Privately held systems integrator specializing in electronic security, fire alarm, audio-visual, and communication systems for commercial and institutional customers — directly comparable to Tricon's security, AV, and communications service lines.
• Faith Technologies: Electrical and technology systems contractor delivering structured cabling, security, AV, and wireless solutions across commercial and industrial verticals — comparable service lines and vertical diversification to Tricon.
• IES Communications (IES Holdings): Division of IES Holdings providing low-voltage cabling, audio-visual, security, and wireless solutions for commercial and industrial facilities — a close direct peer to Tricon's structured cabling and Wi-Fi integration services.

Broad incumbents

• Granite Telecommunications: Managed communications provider delivering voice, data, security, and managed network services to multi-location enterprises — comparable to Tricon's telecom/connectivity and hosted VoIP business, particularly across multi-site hospitality and commercial accounts.
• Cox Business: Business telecom and managed services arm of Cox Communications providing voice, data, fiber, and managed network services to commercial customers including hospitality — overlapping Tricon's telecom/fiber and VoIP offerings at greater scale.
• CDW: Large IT solutions provider selling networking, communications, and security hardware plus integration services to business, education, and government — a broad incumbent competing for similar customer wallet share across Tricon's verticals.

Emerging players

• Nextiva: Cloud-based VoIP and unified communications provider targeting SMB and mid-market — directly comparable to Tricon's hosted VoIP/Hosted PBX revenue stream and a competitive alternative for customers evaluating phone services.
• E2 Optics: Specialized low-voltage and fiber optic cabling integrator focused on data center, enterprise, and commercial deployments — a relevant emerging player overlapping Tricon's cabling and fiber connectivity offerings at a similar scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SimplyBetterWiFi
• LinkedInlinkedin.com/company/tricon-services-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tricon Services