What Vitis Technologies does

Vitis Technologies is a managed services provider (MSP) headquartered in Blue Ash, Ohio, delivering integrated IT and cybersecurity services to small and medium-sized businesses across the Midwest (Ohio, Kentucky, Indiana, and West Virginia). The company operates as the managed IT and cybersecurity services division of Prosource, a family-owned business technology solutions provider founded in 1985, and was itself launched as Prosource Technologies in 2013 before being rebranded to Vitis Technologies in 2023. Vitis Technologies serves over 5,000 organizations through the broader Prosource family and a dedicated K-12 book of 200+ school districts, with vertical specialization across healthcare, financial services, professional services, education, legal, nonprofit and religious, and manufacturing and distribution customers.

The product portfolio consists of eight integrated service lines: Managed IT Services, Cybersecurity and vCISO Services, Business Continuity and Disaster Recovery, Cloud and Collaboration Services, Hosted Voice Solutions, Low-Voltage Cabling Services, A/V Solutions and Video Conferencing, and Security, Surveillance and Access Control. Technical delivery is built on Microsoft, Cisco, Dell, VMware, and CompTIA-certified infrastructure, with cybersecurity aligned to the NIST Cybersecurity Framework (Identify, Protect, Detect, Respond, Recover) and supported by partners such as Blackpoint Cyber. Stated operational metrics include an average response time under two minutes versus a 15+ minute industry standard, an 87% First Call Resolution rate versus 65% industry standard, and an Employee NPS of 78%, positioning the company as a service-quality-led competitor.

The business model is predominantly subscription-based recurring revenue generated through monthly managed-service contracts, with pricing quoted per engagement based on scope, user/device count, and complexity. The go-to-market motion is direct and consultative, supplemented by a referral pipeline from the Prosource family and growth through tuck-in acquisitions (PBSI in January 2022, VanDyke in 2022, Prospera Solutions Group in January 2023, and Conexio in February 2025). The company has earned industry recognition including the Channel Futures MSP 501 (2021), CRN Solution Provider 500 (2024), ImageSource Outstanding Managed Services Program (2024), and multiple Enquirer Media Top Workplace designations in Greater Cincinnati and Northern Kentucky. No venture capital or private equity investment is disclosed; ownership rests with the Prosource parent organization.

Name

Vitis Technologies

Legal name

Vitis Technologies

Website

https://vitistech.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Vitis Technologies is a Midwest-based managed services provider (MSP) and subsidiary of Prosource, delivering integrated managed IT, cybersecurity/vCISO, cloud, BCDR, and collaboration services to small and medium-sized businesses across Ohio, Kentucky, Indiana, and West Virginia on recurring subscription contracts.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH), Server, Storage & Virtualization Management Services (BPAEABAI), Security Operations Center (SOC) as a Service (BPAEADAB), Security Awareness & Phishing Simulation Managed Services (BPAEADAK), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Virtualized IMS & VoIP Core (vIMS) (HDAFANAE), CCTV/Video Surveillance Monitoring & Management (Operations) (BPABAMAH)

Keywords

• Managed IT services
• Cybersecurity solutions
• Business continuity
• Cloud collaboration services
• Managed services provider

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Comprehensive IT management and support services provided on an ongoing basis, transforming networks into efficient, cost-effective, and secure technology backbones. Revenue is generated through recurring service contracts.
2. Cybersecurity Services: Multi-layered security solutions combining advanced technology with expert guidance, including vCISO services, managed detection and response, and layered security implementations.
3. Cloud & Collaboration Services: Secure, flexible cloud solutions enabling access to resources and applications from anywhere, supporting dynamic work environments.
4. Business Continuity & Disaster Recovery: Always-on business protection ensuring operational continuity regardless of disruptions, from hardware failures to major disasters.
5. Hosted Voice Solutions: Intelligent, flexible communication platforms supporting dynamic work environments and seamless collaboration.
6. Low-Voltage Cabling Services: Professional structured cabling design, rigorous certification testing, and meticulous documentation services.
7. A/V Solutions & Video Conferencing: Professional audio-visual solutions for office and remote collaboration environments.
8. Security, Surveillance & Access Control: Integrated physical security solutions providing visibility and control over facilities, assets, and people.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Vitis Technologies is a Managed Service Provider (MSP) delivering outsourced IT management and cybersecurity to small-to-medium-sized businesses across the Midwest. Its portfolio spans managed IT services, multi-layered cybersecurity and vCISO services, business continuity and disaster recovery, cloud and collaboration, hosted voice, structured cabling, A/V and video conferencing, and physical security/surveillance/access control. Services are delivered on recurring subscriptions backed by certified expertise across Microsoft, Cisco, Dell, VMware, and CompTIA technologies.

Product overview

Vitis Technologies is a managed IT services provider offering a unified portfolio of technology solutions designed for small-to-medium-sized businesses. The portfolio consists of core managed services (Managed IT Services, Cybersecurity & vCISO, Business Continuity & Disaster Recovery, Cloud & Collaboration, Hosted Voice, A/V Solutions, and Security/Surveillance) supplemented by low-voltage cabling infrastructure services. These services are delivered alongside industry-specific solutions for Healthcare, Financial Services, Professional Services, and Education sectors, all supported by a people-first approach and operated from the company's Blue Ash, Ohio headquarters serving the Midwest region.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Complete IT management and support that transforms networks into efficient, cost-effective, and secure technology backbones, including network administration, help desk, and ongoing IT infrastructure management for small-to-medium-sized businesses.
• Cybersecurity & vCISO Services Multi-layered security solutions combining advanced technology with expert guidance, including virtual Chief Information Security Officer (vCISO) services for strategic security leadership, firewall, endpoint protection, email filtering, web content filtering, patch management, MFA, dark web monitoring, and managed detection and response.
• Business Continuity & Disaster Recovery Solutions ensuring business operations stay functional through hardware failures or major disasters, including isolated data backup, recovery planning, and documented recovery procedures.
• Cloud & Collaboration Services Secure, flexible cloud solutions enabling access to resources and applications from anywhere, supporting hybrid work environments and remote collaboration.
• Hosted Voice Solutions Hosted PBX and VoIP communication platforms supporting dynamic work environments with seamless team collaboration.
• Low-Voltage Cabling Services Professional structured cabling design, installation, certification testing, and documentation services providing reliable, scalable network infrastructure foundations.
• A/V Solutions & Video Conferencing Professional audio-visual solutions for office and remote environments that bring teams together through enhanced collaboration technology.
• Security, Surveillance & Access Control Integrated physical security solutions protecting facilities, assets, and people with visibility and control through surveillance and access management systems.
• Healthcare Technology Solutions HIPAA-compliant technology solutions designed for modern healthcare providers, including secure patient portals and integrated EMR systems with rigorous compliance standards.
• Financial Services Solutions Enterprise-grade technology solutions for financial institutions delivering secure, compliant IT systems with security and efficiency working in harmony.
• Professional Services Solutions Technology solutions for practice management enabling secure collaboration, streamlined workflows, and client information protection for professional services firms.
• Education Solutions (K-12) Secure, scalable IT solutions for K-12 and higher education enabling digital learning, protecting student data, and keeping campuses connected and compliant.

Quantifiable outcome

• Average response time under 2 minutes compared to 15+ minute industry standard
• +3 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and flagship.

• MicrosoftcoreTechnology or IntegrationMicrosoft partnership through advanced certifications and integration capabilities. Vitis Technologies team holds Microsoft certifications and provides solutions built on Microsoft technology platforms for cloud services, productivity, and security applications.
• CiscocoreTechnology or IntegrationCisco partnership providing networking, security, and collaboration technology solutions. Vitis Technologies holds Cisco certifications and integrates Cisco products into customer infrastructure.
• DellcoreTechnology or IntegrationDell partnership for hardware solutions including servers, workstations, and enterprise computing infrastructure. Vitis Technologies integrates Dell technology into comprehensive IT solutions.
• VMwarecoreTechnology or IntegrationVMware partnership for virtualization and cloud infrastructure solutions. Vitis Technologies leverages VMware technology for data center virtualization and hybrid cloud deployments.
• CompTIAcoreTechnology or IntegrationCompTIA certifications for team members demonstrating technology expertise and industry-standard competencies in IT infrastructure, security, and technical skills.
• ProsourceflagshipStrategic or Co-development PartnerParent company Prosource founded in 1985, providing four-decade family legacy foundation. Vitis Technologies is the managed IT and cybersecurity services division of Prosource, operating as a separate brand while sharing resources, customer relationships, and strategic direction.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Others

• ConnectWise: Provider of MSP business management software, RMM, and PSA platforms that MSPs (including Vitis) use as operational infrastructure, making it an enabling technology peer rather than direct competitor.
• Blackpoint Cyber: Cybersecurity technology partner that Vitis integrates into its managed security offerings for MDR and threat detection; an ecosystem/enabling peer rather than direct competitor.

Direct peers

• Ntiva: Regional managed IT services and cybersecurity provider for SMBs and mid-market organizations, closely overlapping Vitis on managed IT, cloud, and security offerings.
• Dataprise: Mid-Atlantic-based managed IT and cybersecurity provider serving SMB and mid-market customers, comparable to Vitis in service portfolio, customer profile, and recurring managed services revenue model.
• Coretelligent: Managed IT and cybersecurity provider focused on regulated verticals (financial services, life sciences, healthcare), comparable to Vitis's vertical specialization and managed services delivery model.
• Netsurit: Managed IT and cybersecurity provider with a multi-region footprint serving SMB and mid-market clients, comparable in service breadth and recurring managed services model.
• Kelser Corporation: Regional managed IT and cybersecurity provider serving SMB and mid-market customers in the Northeast, with a comparable integrated managed services approach.
• Abacus Group: IT services provider focused on financial services and other regulated verticals with managed IT, cybersecurity, and cloud offerings, similar to Vitis's regulated-vertical focus.

Broad incumbents

• Trustwave: Large-scale managed security services provider (MSSP) with global operations; overlaps with Vitis's cybersecurity and vCISO offerings but at much greater scale and broader scope.
• Arctic Wolf: Pure-play managed detection and response (MDR) and security operations provider; competes with Vitis's cybersecurity services line with a security-only focus and national reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/about

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vitis Technologies