Name

Twist

Legal name

Doist Inc.

Website

https://twist.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Team Collaboration Software

akta.pro primary industry

Team Messaging & Chat (BPAMAMAA)

Keywords

• Team messaging software
• Async communication platform
• Remote work collaboration
• Threaded team chat
• Distributed team tools

Headquarters

HQ city

Palo Alto

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Software subscription (SaaS): Subscription-based SaaS model with per-seat pricing for team communication and collaboration platform. Offers both free and paid tiers.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Twist is an asynchronous messaging application that organizes team conversations into threads and channels, replacing real-time chat for distributed and remote teams. It provides structured channels by topic, project, or client, smart notifications to reduce digital stress, one-on-one messaging, and a public REST API (v3) for building custom integrations and automations.

Product overview

Twist is a single unified async messaging platform designed for flexible and remote teams. The core product is the Twist communication app, which uses threaded conversations organized within channels to enable asynchronous collaboration without the distraction of real-time messaging. The platform is complemented by the Twist API v3 for building custom integrations and automations, pre-built integrations with tools like Google Drive, GitHub, and Zoom, the Async Newsletter resource hub providing educational content on asynchronous work practices, and Remote Work Guides offering best practices for distributed teams. The offering is fundamentally a single product architecture with supplementary educational resources and a public developer API.

Differentiator

Problem solved

Functional benefit

Products and services

• Twist Async messaging application for flexible and remote teams that organizes communication through threaded conversations within channels, replacing real-time chat. Includes smart notifications, direct messaging, and topic/project/client-based channels for cross-time-zone collaboration.
• Twist API v3 Public REST API v3 for the Twist messaging platform, supporting OAuth 2.0, REST webhooks, bot integrations, batch requests, and URL Reports. Provides programmatic access to workspaces, channels, threads, comments, conversations, messages, users, groups, reactions, attachments, notifications, inbox, search, and autocomplete; documentation includes Python, Go, and Node examples.

Named customers4 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

Partnerships

One partnership is on record.

• Doist Inc.coreTechnology or IntegrationParent company of Twist. Doist also creates Todoist and is known for pioneering remote-first and async work practices. Twist is the communication product within the Doist product ecosystem.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Rocket.Chat: Rocket.Chat is an open-source team messaging platform with channels, threads, and omnichannel customer-communication features. It overlaps directly with Twist on team chat and integrations, often with a stronger self-hosting angle.
• Slack (Salesforce): Slack is the dominant team messaging platform, now owned by Salesforce. It is the primary alternative to Twist, offering channels, DMs, and integrations for team collaboration, with a stronger synchronous/real-time emphasis.
• Mattermost: Mattermost is an open-source team messaging platform with channels, threads, and integrations, often adopted by technical and DevOps teams. It overlaps directly with Twist's async-friendly, channel/thread-based model.
• Range: Range is a team collaboration tool that emphasizes async check-ins, team status updates, and meeting coordination. Its async-first philosophy and target audience of distributed teams align closely with Twist's positioning.
• Flock: Flock is a team messaging and collaboration app offering channels, DMs, video calls, and shared productivity tools. It targets the same SMB/mid-market horizontal use case as Twist.

Broad incumbents

• Discord: Discord began as a voice/chat tool for gaming communities but is now widely used by distributed teams and startups. It overlaps with Twist on team chat and channels, though its roots are synchronous/community-oriented rather than async-first.
• Zoom Team Chat: Zoom Team Chat is bundled inside Zoom's broader video conferencing platform, providing channels and persistent messaging alongside meetings. It competes with Twist for team communication budgets, particularly in organizations already standardized on Zoom.
• Microsoft Teams: Microsoft Teams bundles chat, meetings, and Office 365 integration and is the largest incumbent in enterprise team communication. It competes with Twist across the same use case but offers a far broader productivity suite.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/twistappteam
• LinkedInlinkedin.com/company/undefined

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Twist