VSA

What VSA does

VSA bv is a privately held Dutch managed IT services provider headquartered in Assen, Netherlands, founded in 1995 and operating for 30 years as of 2025. The company specializes in IT services and automation for two verticals: hotels/hospitality and accountancy/SMB firms. Its core offerings include VSA Werkplek (cloud-based workplace environment), VSA Online Backup (Microsoft 365 cloud-to-cloud backup), VSA 365 User (a bundled cybersecurity service with phishing protection, password management, dark web monitoring, awareness training, and cloud detection/response), hotel-specific IP telephony, network security (Stormshield VPN, Juniper), and 24/7 managed support. Architecture is built on top-tier vendor partnerships (Microsoft, 3CX Platinum, Ruckus Tier 1 Hospitality, Stormshield Gold, Juniper Elite), with proprietary service wrappers rather than deeply original technology. The platform is integrated with hotel Property Management Systems for functions like check-in/out, call-charging, and call management, giving VSA domain-specific differentiation in hospitality workflows.

VSA generates revenue through a combination of recurring managed services, subscription cloud solutions, and professional/consulting services (security audits, NIS2 compliance support). Pricing is not publicly disclosed and is quote-based. Go-to-market is sales-led and direct, primarily to Dutch enterprise and mid-market accounts; marketing is anchored by case studies, Dutch-language content on cybersecurity and NIS2, and the VSA Security Alerts newsletter. Notable customers include WestCord Hotels (571 employees, 8-language security awareness training), WestCord Hotel Jakarta Amsterdam, Kruisherenhotel Maastricht, Hotel Theater Figi, Boutiquehotel Mooirivier Dalfsen, Van Der Valk Hotels, SS Rotterdam, and accountancy firms PBBZ Accountants & adviseurs, AccountOne, and D&U accountancy. Ownership is founder-controlled, with Stephan de Boer as Directeur/Eigenaar and Johannes Werkman as Security Officer. The company holds ISO27001, Data Pro Code, and ISAE3000 certifications.

Name

VSA

Legal name

VSA bv

Website

https://vsa.nl

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

VSA is a Dutch managed IT services provider, founded in 1995 and based in Assen, specializing in IT automation, cloud workplaces, cybersecurity, and IP telephony for the hospitality and accountancy sectors in the Netherlands.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Facilities Support Services (561210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

Keywords

• Managed IT services
• Hotel IT solutions
• Cloud workplace solutions
• IT security services
• Accountancy IT support

Headquarters

HQ city

Assen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Managed Services: VSA provides comprehensive IT services including IT environments (workplace solutions), IT security, and IT management and support. They offer 24/7/365 availability with a dedicated single point of contact for all IT questions.
2. IT Security Consulting: Security Expert Consultancy services including network security assessments, cybersecurity incident response, and compliance support for NIS2 and other regulations.
3. Cloud Solutions and Telephony: Cloud-based work environments, backup solutions, and IP telephony services typically delivered as recurring services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

VSA delivers managed IT services and automation for hotels and accountancy firms in the Netherlands, including cloud workplace environments (VSA Werkplek), cybersecurity and awareness (VSA 365 User), hotel-specific IP telephony, Microsoft 365 backup, VPN, and 24/7 IT management and support with a single point of contact.

Product overview

VSA is an IT services company specializing in hospitality and accounting sectors, offering a unified platform of IT solutions. The core offerings include VSA Werkplek (cloud workplace), VSA 365 User (security awareness), IT-Security services, and IT-Beheer & Support. These are complemented by specialized modules like Hotel-IT, Accountancy-IT, VoIP telephony, Online Backup, and VPN solutions. The company operates as a managed service provider delivering 24/7 support, with partnerships including 3CX, Ruckus, Stormshield, and Juniper.

Differentiator

Problem solved

Functional benefit

Brands

• VSA 365 User: Cybersecurity service providing employee awareness training, phishing protection, password management, dark web monitoring, and cloud detection and response.
• VSA Werkplek
• VSA Online Backup

Products and services

• VSA Werkplek Cloud-based workplace solution providing secure, scalable IT work environments for hotel and business staff, enabling access to email, documents, and hotel processes from any device with internet connection.
• VSA 365 User Cybersecurity awareness and protection service that enhances employee digital resilience through phishing protection, password management, dark web monitoring, security training, and automated phishing simulation testing.
• Hotel-IT IT solutions specifically designed for the hotel industry, including hotel automation, IP telephony with hotel-specific functions, WiFi, and integrated security systems.
• Accountancy-IT IT solutions for accountants, administrative offices, and SMBs, supporting financial software integration and business process automation.
• IT-Security Security services including network security, endpoint detection and response, VPN solutions (Stormshield), and security expert consultancy to meet legal standards for data protection.
• IT-Beheer & Support 24/7 IT management and support services with direct access to IT specialists, proactive system monitoring, and preventive maintenance to keep IT environments in top condition.
• VSA (Hotel) IP Telephony VoIP telephony solution for hotels featuring hotel-specific functions such as guest check-in/out, call-charging, and call-management, with unlimited calling capabilities.
• Security Awareness Training Employee cybersecurity training program with modules on secure passwords, phishing, and privacy protection, delivered through interactive videos, games, and questionnaires with phishing simulation testing.

Quantifiable outcome

• Security Awareness Training delivered to 571 employees across WestCord Hotels in 8 languages
• +1 more outcomes

Named customers14 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability3 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• 3CXcoreTechnology or Integration3CX Platinum Partner - VSA provides IP telephony solutions using 3CX technology, including hotel-specific functions like check-in/out, call-charging, and call management. The Platinum Partner status indicates the highest level of partnership with 3CX.
• Ruckus NetworkscoreTechnology or IntegrationTier 1 Ruckus Hospitality Partner providing wireless networking solutions specifically designed for the hospitality sector. Ruckus specializes in enterprise-class WiFi solutions for hotels.
• StormshieldcoreTechnology or IntegrationStormshield Gold Partner providing network security solutions including Stormshield VPN. VSA offers Stormshield VPN as part of their security portfolio to protect business data from theft.
• Juniper NetworkscoreTechnology or IntegrationJuniper Elite Partner for network infrastructure solutions. VSA leverages Juniper networking equipment for enterprise hotel and accounting firm IT environments.
• MicrosoftcoreTechnology or IntegrationMicrosoft technology integration including Microsoft 365, Azure cloud services, and Windows environments. VSA offers Microsoft 365 backup solutions and Windows migration services.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Macaw: Dutch Microsoft-focused IT services and cloud solutions company of similar size — competes with VSA on Microsoft 365, Azure, and modern workplace deals in the Dutch mid-market.
• Detron: Dutch managed IT services provider of comparable scale offering workplace, cloud, and security services to Dutch SMBs — directly comparable as a same-size Dutch MSP competing for similar mid-market customers.
• OGD: Dutch IT services company providing managed workplace, cloud, and security services to Dutch organizations — comparable in business model and target customer base to VSA.
• SLTN: Dutch managed IT services and workplace provider offering cloud, networking, and managed services to mid-market Dutch customers — a similar-scale MSP competing for comparable Dutch SMB contracts.

Broad incumbents

• Centric: Large Dutch IT services and software group offering managed services, cloud, and sector solutions across multiple verticals — broader portfolio than VSA but overlapping on managed workplace and security offerings.
• Cegeka: Large Benelux-headquartered IT services company delivering managed infrastructure, cloud, and security — competes with VSA for Dutch enterprise and mid-market managed-services contracts at greater scale.
• Simac: Dutch-listed IT services group providing managed services, networking, and security across multiple verticals — broader portfolio but directly overlapping on managed workplace and network services.

Others

• Visma: Nordic/Dutch software group whose Accountview and Visma eAccounting products VSA implements for its accounting-firm customers — adjacent ecosystem partner rather than direct MSP competitor.

Emerging players

• Shiji Group: Global hospitality technology platform providing PMS, POS, and hotel back-office software — competes for hotel IT budget through software where VSA competes through managed services and infrastructure.
• Your.Cloud: Dutch cloud and managed services provider focused on hosting, workplace, and security for SMBs — a comparable emerging MSP competing for similar Dutch mid-market cloud and managed-service contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/van-staalduinen-automatisering

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VSA