South Bay Hearing
South Bay Hearing is a privately-held audiology clinic in Torrance, CA, providing hearing tests, hearing aid fittings, tinnitus treatment, and specialty devices (Lyric, Earlens) for adults with hearing loss across the South Bay Los Angeles region.
- Company typePrivate
- Founded2007
- HeadquartersTorrance, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What South Bay Hearing does
South Bay Hearing is a privately-held audiology practice founded in 2007 in Torrance, California, serving the South Bay, Palos Verdes Peninsula, Beach Cities, and greater Los Angeles markets. The practice provides comprehensive hearing healthcare including diagnostic hearing tests, hearing aid fittings, tinnitus treatment (including the Levo System), cochlear implant evaluations, aural rehabilitation, custom hearing protection for musicians and occupational users, earwax management, telehealth consultations, and on-site hearing aid repairs via a 7-step service process. The practice distributes hearing aids across all six major styles (Invisible-in-Canal through Behind-the-Ear) and partners with six major manufacturers — ReSound, Oticon, Widex, Signia, Phonak, and Starkey — supplemented by proprietary AGX technology tiers (AGX3 through AGX9) matched to patient lifestyle. Specialty products include Lyric extended-wear invisible hearing aids and Earlens, the only hearing solution to directly vibrate the eardrum.
South Bay Hearing firmographics
Firmographics- Name
- South Bay Hearing
- Legal name
- South Bay Hearing
- Website
- https://southbayhearing.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- South Bay Hearing is a privately-held audiology clinic in Torrance, CA, providing hearing tests, hearing aid fittings, tinnitus treatment, and specialty devices (Lyric, Earlens) for adults with hearing loss across the South Bay Los Angeles region.
- Ownership category
- akta.pro rank
South Bay Hearing industry classification
Industry- Product category
- Audiology and Hearing Healthcare Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Other Health Practitioners (6213)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Audiology & Hearing Diagnostic Centers (HLAFAKAH)
- akta.pro secondary industries
- Audiology & Hearing Services (ENT-Affiliated) (HLAKAMAI), Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL)
Keywords
Where South Bay Hearing is headquartered
LocationHeadquarters
- HQ city
- Torrance
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
South Bay Hearing business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D, Infrastructure
Revenue model
- Hearing Aid Sales: Sale of hearing aids from multiple manufacturers (ReSound, Oticon, Widex, Signia, Phonak, Starkey) in various styles (Invisible, CIC, ITC, ITE, RIC, BTE). Also includes Lyric extended-wear devices and Earlens solutions. Revenue from device sales with various pricing tiers based on technology level.
- Audiology Services: Professional audiology services including hearing tests, hearing aid consultations, fittings, cochlear implant evaluations, tinnitus management, aural rehabilitation, custom hearing protection, earwax management, and telehealth services.
- Hearing Aid Repairs: Service center repairs all makes and models. 7-step refresh and restore service. Revenue from repair services with costs varying based on warranty status, extent of damage, and replacement parts.
- Financing Services: Partnership with Cherry (buy now pay later healthcare financing) and CareCredit (healthcare credit card) to facilitate patient purchases. Revenue may include financing fees or interest from extended payment plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cherry Financing - Short-term plans |
| Subscription | Monthly | Cherry Financing - Long-term plans |
| Subscription | Monthly | CareCredit Healthcare Credit Card |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels10 records
South Bay Hearing product offering
Product offeringCore offering
South Bay Hearing is an audiology clinic that provides diagnostic hearing tests, custom hearing aid fittings, tinnitus treatment, cochlear implant consultations, aural rehabilitation, custom hearing protection, earwax management, and telehealth services. The practice sells hearing aids from six major manufacturers (ReSound, Oticon, Widex, Signia, Phonak, Starkey) across six physical styles, plus specialty devices such as Lyric extended-wear and Earlens eardrum-vibrating hearing aids. An on-site 7-step service center handles hearing aid repairs for all makes and models.
Product overview
South Bay Hearing is an audiology clinic providing comprehensive hearing healthcare services in Torrance, CA. The practice offers a unified platform combining diagnostic hearing services (hearing tests, tinnitus treatment, aural rehabilitation, earwax management) with a full portfolio of hearing technology products. Hearing aids are available in six distinct styles (Invisible-in-Canal, Completely-in-Canal, In-the-Canal, In-the-Ear, Receiver-in-Canal, Behind-the-Ear) from six manufacturer brands (ReSound, Oticon, Widex, Signia, Phonak, Starkey), supplemented by proprietary AGX technology levels (AGX3 through AGX9) tailored to lifestyle needs. Specialty products include Lyric extended-wear invisible hearing aids and Earlens eardrum-vibrating devices. The service ecosystem integrates with patient smartphones via manufacturer companion apps (Remote Assist, Genie, Thrive, myPhonak, TeleCare, TeamViewer) for remote programming and support. Ancillary services include cochlear implants, custom hearing protection, musician monitors, telehealth consultations, hearing aid repairs, and financing coordination. The practice operates an online hearing screener and in-office 7-step hearing aid service center.
Differentiator
Problem solved
Functional benefit
Products and services
- Hearing Tests Four-step diagnostic hearing assessment including interview to understand the patient's hearing experience, physical ear examination, key diagnostic tests (audiometric pure tone evaluation, speech evaluation, immittance middle-ear evaluation), and treatment recommendations. Intended for adults seeking baseline or diagnostic evaluation of hearing function.
- Hearing Aids (Multi-Manufacturer, Multi-Style) Digital hearing aids from six manufacturers (ReSound, Oticon, Widex, Signia, Phonak, Starkey) available in six physical styles: Invisible-in-Canal, Completely-in-Canal, In-the-Canal, In-the-Ear, Receiver-in-Canal, and Behind-the-Ear. Includes AGX technology tiers (AGX3 through AGX9) matched to lifestyle needs and rechargeable lithium-ion battery options. Provided to patients with mild to profound hearing loss following clinical assessment and custom fitting.
- Lyric Extended-Wear Hearing Aids World's first 100% invisible, extended-wear hearing device worn 24/7 for up to 4 months without surgery or anesthesia. Placed deep in the ear canal using the ear's anatomy for natural sound quality. Marketed to patients seeking invisible, hassle-free hearing assistance without daily insertion/removal.
- Earlens Hearing Solution World's first and only hearing solution to directly vibrate the eardrum via a custom Lens resting on the eardrum, delivering amplification from 125 Hz to 10 kHz (compared to 550 Hz-5.5 kHz for conventional aids). Requires collaboration with an ENT physician and audiologist. Intended for patients seeking the most complete frequency range available in a non-surgical hearing solution.
- Cochlear Implant Consultations Evaluation and consultation services for profoundly deaf or severe hearing-loss individuals considering cochlear implants, which bypass damaged portions of the ear and directly stimulate the auditory nerve through internal and external components. Patients are guided through candidacy assessment and referral for surgical implantation.
- Tinnitus Treatment Clinical treatment program for tinnitus combining AGX hearing technology, masking devices, bedside sound generators, and the Levo System for personalized sound therapy. Intended for patients experiencing ringing, buzzing, or other phantom sound symptoms affecting sleep, concentration, and quality of life.
- The Levo System Tinnitus Therapy Personalized sound therapy system that identifies the patient's unique tinnitus sound through interactive activities and delivers treatment via high-fidelity ear buds during sleep, training the brain to ignore tinnitus. Provided to tinnitus patients as an at-home adjunct to in-clinic care.
- Hearing Aid Repairs (Refresh and Restore Service Center) On-site 7-step hearing aid service center: sanitize, clean microphone and speaker, replace wax guards, replace domes or clean ear molds, check circuit distortion, measure volume output, and replace battery. Services all makes and models, available to existing patients and walk-ins.
- Aural Rehabilitation Program helping individuals adjust to and manage hearing loss through communication skills training, hearing aid usage education, lipreading instruction, and connections to support groups. Provided to patients adjusting to new hearing aids or progressive hearing loss.
- Custom Hearing Protection Custom-molded earplugs fabricated from medical-grade silicone with precision-engineered filters offering 10-27 dB sound reduction levels. Provided to musicians, hunters, motorcyclists, shooters, concert-goers, and industrial workers requiring personalized hearing protection from loud environments.
- Earwax Management Professional earwax assessment and removal including physical examination, wax-dissolving agents, suction technique, and customized treatment recommendations. Provided to patients with cerumen impaction affecting hearing aid performance or ear health.
- Musician Monitors and Custom Earbuds Custom-molded in-ear monitors with medical-grade silicone earmolds delivering precise isolated sound at lower volume levels for hearing protection. Targeted at professional musicians and music enthusiasts requiring stage-ready monitoring or premium custom-fit earbuds.
- Telehealth Services Video-based remote appointments for hearing aid technology adjustment, troubleshooting, and consultations requiring only a high-speed internet connection and a secure email link. Available to existing patients seeking care without an in-office visit.
- Online Hearing Screener Free interactive online quiz taking approximately 5 minutes that provides an initial indication of potential hearing loss, with follow-up contact from trained staff. Serves as a no-commitment patient-acquisition tool directing prospective patients into the clinic's assessment funnel.
- Streaming Products and Companion Apps Bluetooth streaming devices and smartphone apps (Remote Assist for ReSound, Genie for Oticon, TeamViewer for Widex, TeleCare for Signia, myPhonak for Phonak, Thrive for Starkey) that transform hearing aids into wireless headsets for face-to-face conversation, TV watching, music listening, and remote programming adjustments.
- Assistive Listening Devices Amplified alarm clocks (up to 110 dB), amplified telephones (35+ dB volume boost), telephone amplifiers (40+ dB), fire alarms (90+ dB), TV listening systems with telecoil/T-coil compatibility, and personal sound amplifiers. Provided to patients needing supplemental hearing assistance in specific situations.
- AGX Hearing Technology (Lifestyle-Tiered) Technology tiers AGX3 (very quiet lifestyle), AGX5 (quiet lifestyle), AGX7 (casual lifestyle), and AGX9 (active lifestyle) with varying advanced sound processing capabilities, wireless connectivity, and noise-reduction features. Custom-molded devices matched to patient lifestyle and listening environments.
- Financing Options Payment plans through Cherry Credit (1, 2, 3, or 12 month plans at 0% interest; 24 or 36 month plans with interest) and CareCredit healthcare credit card for hearing instrument purchases of $200 or more. Subject to credit approval, designed to make hearing aids financially accessible to patients who cannot pay upfront.
Quantifiable outcome
- 40,000+ lives transformed in South Bay of Los Angeles since 2007
- +3 more outcomes
Companies that use South Bay Hearing
Customer profileNamed customers8 records
Segments8 records
Ideal customer profiles3 records
South Bay Hearing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability6 records
Feature5 records
South Bay Hearing partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- ReSoundcoreMajor hearing aid manufacturer partner since 1943. Part of GN Group, providing intelligent audio solutions in 80 countries. Offers Bluetooth streaming capability, Remote Assist app for remote programming adjustments.
- OticoncoreOne of world's oldest hearing aid manufacturers since 1904. Known for Brain Hearing philosophy and Opn technology with internet connectivity via IFTTT network.
- WidexcoreThird largest hearing aid manufacturer globally for over 65 years. Now part of WS Audiology (2019 merger). Known for Moment technology and Zen Therapy for tinnitus.
- SigniacoreProduces one out of every four hearing aids used worldwide. OVP platform with acoustic motion sensors. Connected to Sivantos Group and WS Audiology.
- Phonakcore70+ years of experience, leader in wireless communication. Known for Binaural VoiceStream Technology improving sound distinction by up to 45%. Part of Sonova Group.
- StarkeycoreWorld's best known brand since 1970. Leader in artificial intelligence in hearing aids since 2017. Features include fall detection, language translation, cognitive health tracking via Thrive app.
- HearingLoss.comcoreCertification partnership requiring rigorous standards aligned with American Academy of Audiology (AAA) best practices. Provides credibility and quality assurance for patients.
- AudigycoreAudigyCertified certification program measuring expertise by patient satisfaction, continuing education, and expert application of current technology.
- CherryminorBuy now, pay later healthcare financing platform offering 1, 2, 3, 12 month plans at 0% interest and 24, 36 month plans with interest for patients needing payment options.
- CareCreditminorHealthcare credit card accepted for hearing instrument purchases of $200 or more. Provides special financing options for healthcare costs not covered by insurance.
- Levo System (Otovation)corePersonalized tinnitus sound therapy system. Identifies patient's unique tinnitus sound through interactive activities, creates individualized therapy for home use during sleep.
- EarlenscoreWorld's first and only hearing solution to directly vibrate the eardrum. Provides most complete sound from 125 Hz to 10 kHz. Requires collaboration with ENT physician and audiologist.
- ILWU-PMA CoastwisecoreUnion benefit program where South Bay Hearing is an approved provider. Covers 100% of expenses for hearing aids and related services for eligible members and dependents.
- AGX HearingcoreHearing aid brand providing technology tiers (AGX3, AGX5, AGX7, AGX9) matched to lifestyle needs. Custom-molded devices with advanced sound processing.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
South Bay Hearing competitors and assessment
Company assessmentBroad incumbents
- Demant (Oticon parent): Parent of Oticon, another core manufacturer partner. Demant owns audiology retail brands (e.g., Audika, HearingLife) that overlap with the independent clinical model South Bay Hearing runs.
- Sonova (Phonak parent): Parent company of Phonak, one of South Bay Hearing's core manufacturer partners. Sonova also operates branded retail audiology channels (e.g., AudioNova, Connect Hearing) that directly compete with independent audiology clinics for end patients.
- Audigy Group: Provider of the AudigyCertified certification that South Bay Hearing holds. Audigy aggregates independent audiology practices under shared branding, vendor agreements, and operational standards, making it a direct structural counterpart for any independent clinic pursuing scale.
- Amplifon: Global hearing healthcare retailer and audiology clinic operator. Operates retail hearing care networks that compete with independent audiology clinics for device sales, fittings, and follow-up care in overlapping markets.
- WS Audiology (Widex / Signia parent): Parent of both Widex and Signia, two of South Bay Hearing's manufacturer partners. Operates its own retail and partner-clinic networks globally, creating a competitive overlap when clinics also resell Widex and Signia devices.
Emerging players
- Lexie Hearing: Online-led hearing aid retailer offering OTC devices with subscription and bundled audiology support. Competes with independent audiology clinics for cost-conscious patients seeking remote-first hearing care.
- Eargo: Direct-to-consumer online hearing aid brand selling nearly invisible, rechargeable OTC and traditionally distributed hearing aids. Targets the mild-to-moderate hearing loss segment that independent audiology clinics depend on for patient acquisition.
- Costco Hearing Aid Centers: Big-box retail channel offering hearing tests and device fittings at significantly lower price points. Competes for the same entry-level and mid-tier hearing aid patients who might otherwise be served by independent audiology clinics like South Bay Hearing.
Direct peers
- Mission Audiology: Independently operated audiology practice also serving Southern California. Listed in South Bay Hearing's own data as a connected regional audiologist, offering competing hearing tests, hearing aid fittings, and tinnitus treatment with a similar clinical service model.
Others
- Starkey Hearing Technologies: U.S. hearing aid manufacturer and one of South Bay Hearing's six manufacturer partners. While primarily a supplier, Starkey's expanding AI and health-monitoring features compete with the clinic's own service-layer value proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
South Bay Hearing social profiles
Digital presenceSouth Bay Hearing compliance and trust
Trust signalCompliance2 records
South Bay Hearing financial estimates
Financial estimateRevenue estimate
Valuation estimate
South Bay Hearing leadership team
Management profileNumber of profiles
Profiles2 records
South Bay Hearing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
South Bay Hearing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about South Bay Hearing
What does South Bay Hearing do?
South Bay Hearing is an audiology clinic that provides diagnostic hearing tests, custom hearing aid fittings, tinnitus treatment, cochlear implant consultations, aural rehabilitation, custom hearing protection, earwax management, and telehealth services. The practice sells hearing aids from six major manufacturers (ReSound, Oticon, Widex, Signia, Phonak, Starkey) across six physical styles, plus specialty devices such as Lyric extended-wear and Earlens eardrum-vibrating hearing aids. An on-site 7-step service center handles hearing aid repairs for all makes and models.
Is South Bay Hearing a public or private company?
South Bay Hearing is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was South Bay Hearing founded?
South Bay Hearing was founded in 2007. It employs 1 to 10 people.
Where is South Bay Hearing based?
South Bay Hearing is headquartered in Torrance, United States, in the North America region.
How does South Bay Hearing make money?
Four revenue lines are on record. Hearing Aid Sales are the primary driver. The others are audiology Services, hearing Aid Repairs and financing Services.
Who are South Bay Hearing's main competitors?
Broad incumbents on record are Demant (Oticon parent), Sonova (Phonak parent), Audigy Group, Amplifon and WS Audiology (Widex / Signia parent). Emerging players are Lexie Hearing, Eargo and Costco Hearing Aid Centers. Mission Audiology is listed as a direct peer. Starkey Hearing Technologies is listed as an others.
Does South Bay Hearing have an API?
No public API is recorded for South Bay Hearing.
What industry is South Bay Hearing in?
South Bay Hearing's product category is Audiology and Hearing Healthcare Services. Its primary akta.pro industry code is HLAFAKAH, Audiology & Hearing Diagnostic Centers, with a secondary code of HLAKAMAI, Audiology & Hearing Services (ENT-Affiliated). Its NAICS code is 621340 and its SIC code is 8000.