Smart Production

What Smart Production does

Smart Production is a privately held Armenian software company founded in 2012 and headquartered in Yerevan, specializing in vertical business automation SaaS for service-sector SMBs. The company sells a suite of purpose-built products: SmartRest for restaurants and cafes, SmartGym for fitness clubs, SmartBeauty for spas and aesthetic centers, and SmartClinic for medical and dental practices, with sub-products SmartRest Delivery (online ordering) and SmartRest Fiscal (fiscal cash register integration). Underlying technology is a standard business automation platform offering both cloud (internet-dependent) and server (offline) deployment options, with per-employee role-based access, individual action history, integrated CRM, inventory, payroll, and reporting. Revenue is generated primarily through low-priced monthly subscriptions denominated in Armenian Dram (typically 19,000-150,000 AMD per month), with perpetual licenses also available for most products except SmartRest; support, training, and updates are bundled. The go-to-market is direct sales through the smp.am website, phone, and email, supplemented by free trials and a content-marketing blog, with 100+ customer logos spanning restaurants, sports complexes, beauty businesses, government institutions, and a printing manufacturer.

Name

Smart Production

Legal name

Smart Production

Website

https://smp.am

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Smart Production is a Yerevan-based software company providing vertical SaaS automation for Armenian restaurants, gyms, spas, and clinics via SmartRest, SmartGym, SmartBeauty, and SmartClinic products on subscription or perpetual license terms.

Ownership category

akta.pro rank

Headquarters

HQ city

Yerevan

HQ country

Armenia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. SaaS Subscriptions: Monthly subscription fees for cloud-based access to Smart automation systems. Cloud systems require internet connectivity and offer full functionality with free updates and staff training included.
2. Perpetual Licenses: SmartBeauty, SmartGym, SmartFactory, and SmartClinic available for one-time purchase alongside subscription options. Server-based deployment for businesses requiring offline operation.
3. Server-Based Systems: One-time server system purchase for businesses preferring on-premise deployment without internet dependency, with server option priced higher than cloud subscriptions.
4. Professional Services: Staff training, implementation, and technical support included with subscriptions. Support available via phone, remote connection, or on-site visits as needed.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Smart Production develops and sells vertical-specific business automation software for service-sector SMBs in Armenia. Its core products are SmartRest (restaurant/cafe automation), SmartGym (fitness club management), SmartBeauty (spa and beauty salon automation), and SmartClinic (medical center management), supplemented by SmartRest Delivery and SmartRest Fiscal sub-products. The software is offered via cloud subscriptions and perpetual server licenses, with included training, free updates, and remote or on-site support.

Product overview

Smart Production offers a suite of business automation software products consisting of four core products: SmartRest (restaurant management), SmartBeauty (spa and beauty salon automation), SmartGym (fitness club management), and SmartClinic (medical clinic automation). The products share a unified architecture approach with cloud and server deployment options, individual access controls per employee role, and comprehensive reporting capabilities. Additionally, SmartRest has specialized sub-products including SmartRest Delivery for e-commerce/delivery operations and SmartRest Fiscal for cash register device integration. All products are developed in Armenia and serve businesses from small to enterprise scale.

Differentiator

Problem solved

Functional benefit

Brands

• SmartRest: Restaurant and cafe management automation system with table service, quick sales, kitchen management, inventory, and financial reporting capabilities.
• SmartBeauty
• SmartGym
• SmartClinic
• SmartRest Delivery
• SmartRest Fiscal

Products and services

• SmartRest
• SmartBeauty
• SmartGym
• SmartClinic
• SmartRest Delivery
• SmartRest Fiscal

Quantifiable outcome

• Up to 5x time savings
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Yerevan MallminorStrategic or Co-development PartnerJoint project with Yerevan Mall and Studio One for online gift card purchase functionality. Smart Production developed the automated gift card system allowing instant delivery via email or Yerevan Mall delivery service.
• Studio OneminorStrategic or Co-development PartnerPartner in joint gift card project with Yerevan Mall and Smart Production for digital gift card system development.
• Yerevan Botanical GardenminorOthersSmart Production sponsors modern technology and software implementation at Yerevan Botanical Garden as part of infrastructure development and social responsibility programs. Implemented automated entry system with QR scanners at 2 entrances.
• InterPrintcoreStrategic or Co-development PartnerSmart Production deployed its 3rd generation automation system for InterPrint, a printing company. Implementation covered production process automation, complete warehousing, logging, distribution, and staff training over 2 months. Partnership began smoothly with detailed technical specifications and mutual agreement.
• Cross Sport ComplexcoreImplementation/ SI/ Consulting PartnerSmart Production automating Cross Sport Complex wellness center with comprehensive sports and wellness services. Partnership started fresh with all-encompassing automation of the facility.
• In Sport Wellness CenterminorImplementation/ SI/ Consulting PartnerSmart Production automating newly opened sports club In Sport Wellness Center, supporting their 'When sports is a lifestyle' motto and healthy lifestyle mission.
• Yerevan Figure Skating and Hockey Sports SchoolcoreImplementation/ SI/ Consulting PartnerSmart Production provided SmartGym automation for the only figure skating and hockey sports school in Armenia. Manages 3500 sqm facility with 1800 sqm ice area, 2 floors, 100,000 annual students/visitors, 70 staff, 15 coaches, and 4 different entrances.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Toast: Toast is a leading cloud-based restaurant management platform (POS, payments, online ordering, payroll) serving SMB and enterprise restaurants in North America. Highly comparable to SmartRest as a vertical SaaS suite for the restaurant industry with POS, inventory, staff, and reporting functionality.
• Square for Restaurants: Square for Restaurants is an integrated POS and restaurant management solution for SMB food and beverage operators, with table management, inventory, and reporting. Directly comparable to SmartRest's SMB restaurant automation functionality.
• Zenoti: Zenoti is a cloud-based vertical SaaS for spas, salons, medspas, and wellness centers, covering appointments, inventory, marketing, and CRM. Comparable to SmartBeauty and SmartClinic in the beauty and clinic verticals.
• Mindbody: Mindbody provides business management software for fitness studios, salons, spas, and wellness centers, covering scheduling, memberships, payments, and CRM. Directly comparable to SmartGym and SmartBeauty as a vertical SaaS suite for the fitness and beauty/wellness segments.
• Vagaro: Vagaro offers a SaaS platform for salons, spas, barbershops, and fitness studios with appointment scheduling, POS, marketing, and customer management. Closely comparable to SmartBeauty and parts of SmartGym as vertical SaaS for service-based SMBs.
• Lightspeed Restaurant: Lightspeed Restaurant is a cloud POS and management platform for full-service restaurants, cafes, and quick-service operators, offering inventory, menu, and reporting tools. Directly comparable to SmartRest's restaurant automation and table-management functionality.
• Cliniko: Cliniko is a clinic and practice management SaaS for healthcare providers, offering scheduling, patient records, invoicing, and reporting. Directly comparable to SmartClinic's clinic and medical-center automation features.

Regional players

• 1C: 1C is the dominant business automation and accounting software provider across Russia and CIS countries, with vertical solutions for restaurants, retail, and services. Comparable as a regional SMB business-automation suite, though broader in scope than Smart Production's offerings.
• Poster POS: Poster POS is a cloud-based POS and restaurant management platform widely used across CIS countries (Ukraine, Russia, and neighboring markets). Comparable to SmartRest as a regional SMB restaurant automation suite operating in geographies adjacent to Armenia.

Broad incumbents

• Bitrix24: Bitrix24 is a broad CRM, project management, and collaboration suite popular across CIS and Eastern European SMBs. Comparable as a regional SMB software platform, though less specialized in restaurant/fitness/beauty verticals than Smart Production.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SProductionLLC
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/smart-production

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Production