What APEK does

APEK Corporation is a privately held AI engineering, development, and automation company headquartered in Fairfax, Virginia, founded in 2004. The company builds enterprise AI voice agents, conversational AI platforms, and automation products targeted at enterprise customers, U.S. government agencies, managed service providers (MSPs), and security operations centers (SOCs). Its primary product is Voice2Me, an enterprise AI voice agent platform, complemented by SOC AI Workspace, which serves MSP and SOC teams. The product portfolio is organized across four sub-brands — voice2me.ai, service24x7.ai, callme247.ai, and flaredev.io — segmenting go-to-market by use case. The company claims delivery across 60+ projects and 150K+ end users, with self-reported experience spanning 20+ years in AI and 15+ years in government contracting.

The technical stack is built on third-party large language models from OpenAI and Anthropic, neural text-to-speech, and Deepgram for speech-to-text, deployed across multi-cloud architecture spanning AWS, GCP, and Azure under zero-retention data agreements. The company maintains certified integrations with ServiceNow and Salesforce and supports more than 20 integrations across the enterprise IT and security ecosystem, including CloudTrail, Sentinel, Palo Alto, CrowdStrike, and Elasticsearch. APEK is a registered U.S. government contractor and claims alignment with FedRAMP, HIPAA, SOC 2, ISO 27001, GDPR, CCPA, and VCDPA — a compliance posture that qualifies the platform for regulated and public-sector workloads.

The business model combines usage-based pricing (per minute of audio processed, per token consumed) for AI workloads, SaaS seat-based licensing, and professional services revenue. The company is bootstrapped and privately held, with no external funding rounds disclosed. Customer segments are diversified across enterprise, government, healthcare, finance, insurance, and retail, with stated geographic coverage in the United States and Europe.

Name

APEK

Legal name

APEK Corporation

Website

https://apek.ai

Company type

Private

Founded year

2022

Operating status

Operating

Short description

APEK Corporation is a privately held, bootstrapped AI company that builds enterprise voice agents, conversational AI, and automation products for enterprise, government, MSP/SOC, healthcare, and financial services customers, with stated experience spanning two decades.

Ownership category

akta.pro rank

Product category

AI Voice Automation Platform

NAICS

Custom Computer Programming Services (541511), Software Publishers (513210), Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industries

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF), AI/ML Engineering & Model Development Services (BPAEAHAF)

Keywords

• Conversational AI agents
• AI voice automation
• Agentic workflow platform
• Enterprise AI services
• AI engineering services

Headquarters

HQ city

Fairfax

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Usage-Based AI Services: Services billed based on consumption including minutes of audio processed and tokens generated. This is the primary revenue stream for the Voice2Me platform.
2. SaaS Seat Model: Fixed SaaS seat model available when agreed upon in an Order Form for enterprise deployments.
3. Professional Services: AI Strategy & Advisory services including defining roadmaps, architecture, and governance to transform AI initiatives into sustainable outcomes.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

APEK designs, develops, and deploys AI agents and voice automation platforms for enterprise, government, and managed service provider customers. Its core products are Voice2Me (an enterprise AI voice agent platform with multilingual support, ServiceNow/Salesforce integrations, and headless cloud-agnostic deployment) and SOC AI Workspace (a multi-agent AI workspace for MSP and SOC teams that unifies security tool queries). The company supplements software with AI Engineering & Development services and AI Strategy & Advisory consulting.

Product overview

APEK is an AI Engineering, Development, and Automation company operating as a platform-plus-modules architecture. The core platform consists of Voice2Me (enterprise AI voice agent platform for call centers) and SOC AI Workspace (multi-agent workspace for MSPs and SOC teams). These are complemented by specialized sub-brands: service24x7.ai (ServiceNow voice agents), callme247.ai (24/7 personal AI phone assistants), and flaredev.io (ServiceNow UI/UX services). Key product features include AI Call Centers, AI Chatbots, Claims Automation, Knowledge AI, Document AI & OCR, and AI Automation & Agentic Workflows. APEK is a registered U.S. Government Contractor with 20+ years experience, serving enterprise customers, MSPs, SOC teams, and government agencies.

Differentiator

Problem solved

Functional benefit

Brands

• Voice2Me.ai: Enterprise AI voice agents with multilingual support — dedicated voice automation platform for AI call centers.
• Service24x7.ai
• CallMe247.ai
• FlareDev.io

Products and services

• Voice2Me Enterprise AI voice agent platform for call centers. Spin up compliant, multilingual voice agents that plug into existing systems (ServiceNow, CRM), deliver human-quality conversations with neural text-to-speech, and scale globally. Supports 40+ languages, one-click workflow integrations, headless deployment options, and handles 100+ concurrent calls with instant routing. Designed for enterprise contact center operations, customer service automation, and global 24/7 voice support.
• SOC AI Workspace Multi-agent AI workspace for MSP and SOC teams. Unifies security tooling (CloudTrail, Microsoft Sentinel, Palo Alto Networks, CrowdStrike, Elasticsearch, ServiceNow) into a single chat interface for natural-language queries, audit trail correlation, and playbook execution. Includes client-facing voice automations for P1/Sev1 escalations, real-time incident updates, 24/7 hotline coverage, and structured incident intake.
• service24x7.ai ServiceNow Voice Agents for customer service. Specialized voice automation product for the ServiceNow ITSM platform, enabling voice-controlled ticket management, one-click workflow automation, and customer support workflows directly within ServiceNow.
• callme247.ai 24/7 Personal AI phone assistants. Provides round-the-clock AI-powered phone answering and automation services for personal and SMB use cases, accessible at callme247.voice2me.ai.
• flaredev.io ServiceNow Modern UI/UX acceleration. Design and development service for modernizing ServiceNow user interfaces and experiences, including portals, sites, and integrated chat surfaces.
• AI Engineering & Development Services Custom development of production-grade AI applications, services, and platforms using modern AI stacks tailored for scale. Delivered by an engineering team with 20+ years of combined AI experience since 2004 and 60+ projects delivered, serving 150K+ end users.
• AI Strategy & Advisory Services Consulting engagement defining AI roadmaps, architecture, and governance to transform AI initiatives into sustainable outcomes. Includes AI Strategy & Advisory services for enterprise customers planning AI-driven transformation.

Quantifiable outcome

• 85% faster response times and 3x conversion rates for customer-facing AI deployments
• +3 more outcomes

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability10 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core, infrastructure, ai core, telephony and billing.

• ServiceNowcoreTechnology or IntegrationCertified ServiceNow partner with one-click workflows for voice automation. Drop Voice2Me into ServiceNow to trigger updates, close tickets, and capture structured data automatically. Includes full audit trails and approvals.
• SalesforcecoreTechnology or IntegrationIntegration partner for CRM-based voice automation and agentic workflows. Agentic workflows and automation integrated directly into Salesforce platforms.
• AWSinfrastructureTechnology or IntegrationCloud infrastructure provider for hosting, compute, and storage. APEK operates headless voice infrastructure that can be deployed within AWS environment.
• Google CloudinfrastructureTechnology or IntegrationCloud infrastructure provider for hosting, compute, and storage. Supports cloud-agnostic or on-prem deployment options.
• AzureinfrastructureTechnology or IntegrationCloud infrastructure provider for hosting, compute, and storage. Part of multi-cloud deployment strategy for enterprise customers.
• OpenAIai coreTechnology or IntegrationAI inference provider for LLM capabilities. Bound by Zero-Retention agreement ensuring no storage of API data for model training. Part of multi-vendor AI strategy.
• Anthropicai coreTechnology or IntegrationAI inference provider for LLM capabilities. Bound by Zero-Retention agreement ensuring no storage of API data for model training.
• Deepgramai coreTechnology or IntegrationSpeech-to-Text (STT) transcription provider. Bound by Zero-Retention agreement ensuring no storage of API data for model training.
• TwiliotelephonyTechnology or IntegrationTelephony and transport provider for voice services. Enables global reliability and scaling of inbound and outbound calling.
• StripebillingTechnology or IntegrationPayment processing via PCI-compliant vendor for subscription and usage-based billing.

Scale indicators7 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Bland AI: Enterprise conversational AI platform for phone-based agents targeting sales, support, and operations teams via API. Comparable to APEK in enterprise voice-agent delivery model, custom LLM orchestration, and inbound/outbound automation use cases.
• Cresta: Real-time AI agent platform for contact centers that augments human agents and automates customer conversations. Overlaps with APEK's AI Call Centers and Workforce Augmentation segments in target market and core capability.
• Observe.AI: Conversation intelligence and AI agent platform for contact centers, providing voice AI for sales, service, and quality workflows. Comparable to APEK in call-center automation, multilingual support, and enterprise compliance positioning.
• Cognigy: Enterprise conversational AI platform for automating customer service with voice and chat agents, including low-code orchestration and integrations with ServiceNow, Salesforce, and Genesys. Directly competes with APEK in enterprise AI agent orchestration across ITSM and CRM ecosystems.
• Kore.ai: Enterprise conversational AI and agent platform with voice, chat, and workflow automation across customer service and employee experience. Comparable to APEK in agentic workflows, enterprise integrations, and regulated-industry focus.
• Retell AI: API-first platform for building production conversational voice agents with sub-second latency, LLM orchestration, and telephony integration. Directly competes with Voice2Me in usage-based pricing, developer-led onboarding, and enterprise call-center automation use cases.
• Sierra: Enterprise conversational AI agent platform for customer experience, founded by Bret Taylor. Competes with APEK in the same enterprise AI agent category with emphasis on safety guardrails, observability, and enterprise-grade integrations.
• Vapi: Developer-focused conversational voice-AI platform that lets enterprises build, deploy, and orchestrate real-time LLM-powered voice agents via API. Closest direct competitor to APEK's Voice2Me in target customer (developers and enterprise CX teams), business model (usage-based), and core capability (LLM-orchestrated multilingual voice).

Broad incumbents

• Five9: Established cloud contact-center platform that has embedded generative AI agents for automated customer interactions. Competes with APEK's Voice2Me as a broad incumbent combining CCaaS infrastructure with AI agent capabilities for enterprise CX.
• SoundHound AI: Publicly traded conversational AI company offering voice AI agents for enterprise customer service, restaurants, and automotive. Comparable as a broader incumbent in enterprise voice AI with proprietary ASR/TTS stack versus APEK's orchestration approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about APEK