DR. MOBILE
Dr. Mobile (Dynagroup B.V.) is a Netherlands-based direct-to-consumer smartphone, tablet, and smartwatch repair service operating in the Netherlands and Belgium, employing 350 certified technicians handling roughly 40,000 repairs per month.
- Company typePrivate
- Founded-
- HeadquartersNuth, Netherlands
- Headcount11–50
- GTM typeB2C
- OfferingServices
What DR. MOBILE does
Dr. Mobile is a consumer-facing electronics repair brand operated by Dynagroup B.V., with repair services delivered through its subsidiary Dynafix Care B.V. Headquartered in Nuth, Netherlands (Daelderweg 21, 6361 HK Nuth), the company provides direct-to-consumer repair services for smartphones, tablets, and smartwatches across the Netherlands and Belgium, supported by a workforce of 350 certified and trained technicians processing approximately 40,000 repairs per month.
The service offering is structured around manufacturer-authorized repairs across a broad device portfolio, with active certifications from Apple, Samsung, Sony, Motorola, Xiaomi, Oppo, Nokia, LG, ZTE, EZViz, CrossCall, and Emporia. Pricing is publicly disclosed on a website-first, self-serve platform available in Dutch, English, and French, with example iPhone repair prices ranging from €128.93 for battery replacement to €684.04 for a Pro Max back cover. Operations rely on a centralized facility model in Nuth combined with courier-based logistics for device intake and return, including a Track & Trace system that gives customers visibility into repair status.
The business model is transaction-based, with revenue generated per repair from individual end consumers. There is no indication of recurring contracts, subscription pricing, or enterprise B2B channels in the disclosed material; the customer base is implicitly long-tail retail. No funding rounds, investor disclosures, patents, or awards are referenced in the available input, and no AI or ML capabilities are disclosed.
DR. MOBILE firmographics
Firmographics- Name
- DR. MOBILE
- Legal name
- Dynagroup B.V.
- Website
- https://drmobile.eu
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Dr. Mobile (Dynagroup B.V.) is a Netherlands-based direct-to-consumer smartphone, tablet, and smartwatch repair service operating in the Netherlands and Belgium, employing 350 certified technicians handling roughly 40,000 repairs per month.
- Ownership category
- akta.pro rank
DR. MOBILE industry classification
Industry- Product category
- Mobile Device Repair Services
- NAICS
- Other Personal and Household Goods Repair and Maintenance (811490)
- akta.pro primary industry
- Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)
Keywords
Where DR. MOBILE is headquartered
LocationHeadquarters
- HQ city
- Nuth
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
DR. MOBILE business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Mobile Device Repair Services: Primary revenue stream from one-time repair services for smartphones including screen replacement, battery replacement, camera replacement, and back cover replacement. Pricing varies by device model and service type, ranging from approximately €98 to €685+ per repair. Additional revenue includes examination fees for out-of-warranty repairs and transport/logistics fees for external repair services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Apple iPhone repairs - starting from €128.93 for battery to €684.04 for Pro Max back cover |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
DR. MOBILE product offering
Product offeringCore offering
Dr. Mobile is a specialist smartphone repair service that performs screen, battery, camera, and back cover replacements on Apple, Samsung, and other certified-brand mobile devices using official manufacturer parts. Customers register their device online, ship it in via courier pickup or self-shipping, and follow the repair through a Track & Trace dashboard before receiving the repaired device back. The service is backed by 350 certified technicians processing 40,000 repairs per month and includes a 90-day warranty on repairs.
Product overview
Dr. Mobile operates as a single unified smartphone repair platform offering professional repair services for Apple iPhone and Samsung Galaxy devices. The service is built around a core repair operation supplemented by customer-facing tools: a Track & Trace system for monitoring repair status, a courier pickup and return service, and transparent pricing through an online price list. Repairs are performed by 350 certified and trained technicians using official manufacturer parts, with a 3-month warranty on all completed repairs. The company processes approximately 40,000 repairs per month across its service centers.
Differentiator
Problem solved
Functional benefit
Products and services
- Smartphone Repair Service Specialist mobile device repair service offering screen replacement, battery replacement, camera replacement, and back cover replacement for Apple, Samsung, Sony, Motorola, Xiaomi, Oppo, Nokia, LG, ZTE, and other certified-brand smartphones. Performed by 350 certified technicians using official manufacturer parts, with a 90-day warranty on the same problem. Targeted at individual smartphone owners in the Netherlands and Belgium.
- iPhone Repair (Apple) Repair services for Apple iPhone models from iPhone 11 through iPhone 17 series (standard, mini, Plus, Pro, Pro Max, Air, SE variants), covering screen, battery, camera, and back cover replacement. Repair prices are published per model and component. Targeted at individual iPhone owners in the Benelux.
- Samsung Galaxy Repair Repair services for Samsung Galaxy devices including A-series (A53-A56), S-series (S21-S25), and foldable devices (Galaxy Fold 3-7, Galaxy Flip 3-7), covering screen, battery, camera, and back cover replacement. Targeted at individual Samsung device owners in the Benelux.
Quantifiable outcome
- 40,000 repairs per month capacity
- +1 more outcomes
Companies that use DR. MOBILE
Customer profileSegments1 record
Ideal customer profiles1 record
DR. MOBILE technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
DR. MOBILE partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- ApplecoreApple certification for authorized repair services. Dr. Mobile is certified to perform repairs on Apple iPhone devices using official parts. This certification provides legitimacy and trust with Apple device owners seeking repair services.
- SamsungcoreSamsung certification for authorized repair services. Dr. Mobile is certified to perform repairs on Samsung Galaxy devices using official parts. Full price list available for Samsung devices including A-series, S-series, Fold, and Flip lines.
- SonyminorSony certification indicating authorized repair capability for Sony mobile devices. Listed among certified brands on homepage.
- MotorolaminorMotorola certification for authorized mobile device repair services. Listed among certified brands on homepage.
- XiaomiminorXiaomi certification for authorized mobile device repair services. Listed among certified brands on homepage.
- OppominorOppo certification for authorized mobile device repair services. Listed among certified brands on homepage.
- NokiaminorNokia certification for authorized mobile device repair services. Listed among certified brands on homepage.
- LGminorLG certification for authorized mobile device repair services. Listed among certified brands on homepage.
- ZTEminorZTE certification for authorized mobile device repair services. Listed among certified brands on homepage.
- Dynagroup B.V.coreParent company and website operator of drmobile.eu. Dynagroup B.V. (Chamber of Commerce NL 804406728 B01) maintains the website and provides corporate structure for the Dr. Mobile brand.
- Dynafix Care B.V.coreThe designated Réparateur (repairer) entity referenced in terms and conditions. Dynafix Care B.V. or its subsidiaries established in Netherlands and Belgium perform the actual repair services. Part of Dynagroup corporate structure.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
DR. MOBILE competitors and assessment
Company assessmentDirect peers
- uBreakiFix (by Asurion): Largest US-based specialty mobile device repair chain offering same-device-class repairs (screen, battery, etc.) with OEM partnerships and store-based + mail-in service. Closest comparable in business model to Dr. Mobile at a larger scale.
- Cellairis: US-based mobile device repair franchise operating in malls and retail locations, offering same device-class repair services as Dr. Mobile. Comparable on service mix and consumer target customer.
- Mobile Kangaroo: US-based chain offering smartphone, tablet, and computer repair with mail-in and in-store options. Comparable on service mix, customer segment, and certified-repair positioning.
- iSmash: UK-based smartphone and tablet repair specialist with storefronts and mail-in service, certified by major OEMs. Directly comparable to Dr. Mobile in target customer, service offering, and certified-repair model, though operating in UK rather than Benelux.
- CPR Cell Phone Repair: US-based mobile device repair franchise network offering screen, battery, and component-level repairs. Comparable service offering and consumer target, with similar parts-sourcing and certification model.
- The Phone Repair Centre: UK-based multi-brand smartphone repair service operating through stores and mail-in. Comparable D2C + multi-channel model with similar OEM parts sourcing approach.
- Timpson Mobile Phone & Tablet Repairs: UK high-street repair chain offering in-store mobile phone and tablet repairs with same-day turnaround. Operates with similar high-volume, standardized pricing approach as Dr. Mobile.
Broad incumbents
- Geek Squad (Best Buy): Best Buy's in-store device repair and tech-support service, including mobile device repair. Broader portfolio than Dr. Mobile but overlaps on smartphone repair service line.
- Samsung Care: Samsung's official in-warranty and out-of-warranty device service program including mail-in and walk-in options. Competes with Dr. Mobile on Samsung device repairs through OEM-direct channels.
- Apple Self Service Repair: Apple's OEM-direct Self Service Repair program providing parts, tools, and manuals to consumers. A direct upstream threat to third-party authorized repairers like Dr. Mobile on Apple devices.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
DR. MOBILE social profiles
Digital presenceDR. MOBILE financial estimates
Financial estimateRevenue estimate
Valuation estimate
DR. MOBILE leadership team
Management profileNumber of profiles
DR. MOBILE funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DR. MOBILE M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DR. MOBILE
What does DR. MOBILE do?
Dr. Mobile is a specialist smartphone repair service that performs screen, battery, camera, and back cover replacements on Apple, Samsung, and other certified-brand mobile devices using official manufacturer parts. Customers register their device online, ship it in via courier pickup or self-shipping, and follow the repair through a Track & Trace dashboard before receiving the repaired device back. The service is backed by 350 certified technicians processing 40,000 repairs per month and includes a 90-day warranty on repairs.
Is DR. MOBILE a public or private company?
DR. MOBILE is a private company. It is classified as corporate owned and is currently operating.
When was DR. MOBILE founded?
DR. MOBILE was founded in -1. It employs 11 to 50 people.
Where is DR. MOBILE based?
DR. MOBILE is headquartered in Nuth, Netherlands, in the Europe region.
How does DR. MOBILE make money?
One revenue line is on record: mobile Device Repair Services.
Who are DR. MOBILE's main competitors?
Direct peers on record are uBreakiFix (by Asurion), Cellairis, Mobile Kangaroo, iSmash, CPR Cell Phone Repair, The Phone Repair Centre and Timpson Mobile Phone & Tablet Repairs. Broad incumbents are Geek Squad (Best Buy), Samsung Care and Apple Self Service Repair.
Does DR. MOBILE have an API?
No public API is recorded for DR. MOBILE.
What industry is DR. MOBILE in?
DR. MOBILE's product category is Mobile Device Repair Services. Its primary akta.pro industry code is CRACAJAA, Consumer Device Repair Services (Phones, Tablets, PCs). Its NAICS code is 811490.