AM Communication Labs
AM Communication Labs is a privately held Washington-based voice carrier offering managed voice services, SIP trunking, global voice termination, and a cloud-based unified communication platform with contact center capabilities to enterprise customers primarily in North America.
- Company typePrivate
- Founded-
- HeadquartersKirkland, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What AM Communication Labs does
AM Communication Labs (legal entity: AM Communications Labs Inc., DBA Advanced Mode Communications) is a privately held Washington corporation headquartered in Kirkland, WA, that provides managed voice and unified communication services to enterprise customers. Its portfolio spans four core products: Voice Services, Voice Termination, SIP Trunking, and a Unified Communication Platform, with Contact Center as a Service (CCaaS) offered as an add-on module. The technology is built on a cloud-native architecture with geographically diverse Points of Presence (POPs) in major North American data centers, and the company claims A-to-Z global voice termination with multi-layer redundancy. Built-in KYC and robocall mitigation compliance are positioned as differentiators.
The company operates a direct enterprise field sales motion, with quote-based annual subscription pricing and no publicly disclosed price cards. Its primary customer segment is enterprise businesses needing carrier-grade voice quality, scalability, and TDM-to-cloud migration, with secondary segments in international voice users and contact center operators. Distribution runs exclusively through direct sales and a LinkedIn presence; no integrations, no partner ecosystem, no named reference customers, no patents, no certifications, and no funding history are recorded in the available data. Functionally the company is a small-scale voice carrier / reseller, operating at the intersection of wholesale SIP trunking, international termination, and managed CCaaS.
AM Communication Labs firmographics
Firmographics- Name
- AM Communication Labs
- Legal name
- AM Communications Labs Inc.
- Website
- https://amcomlabs.io
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- AM Communication Labs is a privately held Washington-based voice carrier offering managed voice services, SIP trunking, global voice termination, and a cloud-based unified communication platform with contact center capabilities to enterprise customers primarily in North America.
- Ownership category
- akta.pro rank
AM Communication Labs industry classification
Industry- Product category
- Cloud Communications / VoIP Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industry
- Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK)
Keywords
Where AM Communication Labs is headquartered
LocationHeadquarters
- HQ city
- Kirkland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
AM Communication Labs business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed Voice Services: Recurring subscription-based managed voice solutions including voice termination, SIP trunking, and unified communications. Services include deployment and management of all voice and carrier services.
- Contact Center as a Service: Fully managed contact center solutions with robust technological infrastructure and support.
- SIP Trunking Services: Cloud-based SIP trunking with scalable capacity, number inventory management, and API integration capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing based on specific voice service requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
AM Communication Labs product offering
Product offeringCore offering
AM Communication Labs is a single-source provider of managed voice, carrier, and unified communication solutions for enterprises. Its offerings include Voice Services, Voice Termination, SIP Trunking, a cloud-based Unified Communication Platform, and a managed Contact Center as a Service, all delivered over a geographically-diverse network with POPs in major North American data centers. The company targets businesses migrating from TDM/analog lines to cloud-based telephony and enterprises needing carrier-grade domestic and international voice with real-time routing management.
Product overview
AM Communication Labs (Advanced Mode Communications) offers a suite of managed voice solutions consisting of four core products: Voice Services, Voice Termination, SIP Trunking, and a Unified Communication Platform with Contact Center capabilities. Voice Services and Voice Termination form the foundation for domestic and international voice connectivity with carrier-grade quality. SIP Trunking enables businesses to migrate from traditional TDM/analog lines to cloud-based voice. The Unified Communication Platform and Contact Center As Service add-on provide cloud-based customer engagement and agent productivity tools. The company operates a geographically-diverse network with POPs in major data centers across North America, positioning itself as a single-source provider of managed speech, carrier, and unified communication solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Voice Services Managed voice services providing high-quality, reliable domestic and international voice connectivity for businesses, with features including CNAM, caller ID, and Tier 1 carrier connections. Designed for enterprises that require carrier-grade voice quality with real-time routing management.
- Voice Termination
Quantifiable outcome
- Maximum uptime through real-time routing management
- +1 more outcomes
Companies that use AM Communication Labs
Customer profileSegments3 records
Ideal customer profiles3 records
AM Communication Labs technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
AM Communication Labs partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
AM Communication Labs competitors and assessment
Company assessmentDirect peers
- Sinch: Sinch provides cloud communications and CPaaS solutions including voice termination, SIP trunking, and contact center, competing head-to-head with AM Communication Labs in enterprise voice services.
- 8x8: 8x8 provides cloud-based voice, UCaaS, and contact center solutions targeting enterprise customers, comparable to AM Communication Labs' managed voice and unified communication stack.
- IntelePeer: IntelePeer delivers cloud communications including SIP trunking, UCaaS, and contact center as a service, making it a comparable enterprise-focused competitor to AM Communication Labs.
- Bandwidth Inc. Bandwidth is a leading CPaaS provider of voice, messaging, and SIP trunking services to enterprises and communications platforms, making it a direct competitor to AM Communication Labs' voice services and SIP trunking products.
- Telnyx: Telnyx is a private communications platform providing SIP trunking, voice, and messaging over a private global IP network, directly competing with AM Communication Labs' voice termination and SIP trunking products.
- Twilio: Twilio's Programmable Voice and Elastic SIP Trunking directly overlap with AM Communication Labs' managed voice, SIP trunking, and contact center capabilities, targeting similar enterprise customers with cloud-based voice APIs.
- RingCentral: RingCentral offers UCaaS and CCaaS cloud platforms for enterprises, overlapping directly with AM Communication Labs' unified communication and contact center as a service offerings.
- Voxbone (Bandwidth): Voxbone (now part of Bandwidth) provides international voice and SIP trunking services with global coverage, overlapping with AM Communication Labs' A-to-Z voice termination and international calling capabilities.
- Net2Phone: Net2Phone offers SIP trunking, hosted voice, and UCaaS to businesses globally, closely aligned with AM Communication Labs' managed voice and unified communications portfolio.
Broad incumbents
- Vonage (Ericsson): Vonage, now part of Ericsson, offers UCaaS, SIP trunking, and APIs for voice/communications, overlapping with AM Communication Labs' enterprise voice and unified communication services as a broader incumbent.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
AM Communication Labs social profiles
Digital presenceAM Communication Labs financial estimates
Financial estimateRevenue estimate
Valuation estimate
AM Communication Labs leadership team
Management profileNumber of profiles
AM Communication Labs funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AM Communication Labs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AM Communication Labs
What does AM Communication Labs do?
AM Communication Labs is a single-source provider of managed voice, carrier, and unified communication solutions for enterprises. Its offerings include Voice Services, Voice Termination, SIP Trunking, a cloud-based Unified Communication Platform, and a managed Contact Center as a Service, all delivered over a geographically-diverse network with POPs in major North American data centers. The company targets businesses migrating from TDM/analog lines to cloud-based telephony and enterprises needing carrier-grade domestic and international voice with real-time routing management.
Is AM Communication Labs a public or private company?
AM Communication Labs is a private company. It is classified as unknown and is currently operating.
When was AM Communication Labs founded?
AM Communication Labs was founded in -1. It employs 1 to 10 people.
Where is AM Communication Labs based?
AM Communication Labs is headquartered in Kirkland, United States, in the North America region.
How does AM Communication Labs make money?
Three revenue lines are on record. Managed Voice Services are the primary driver. The others are contact Center as a Service and SIP Trunking Services.
Who are AM Communication Labs's main competitors?
Direct peers on record are Sinch, 8x8, IntelePeer, Bandwidth Inc., Telnyx, Twilio, RingCentral, Voxbone (Bandwidth) and Net2Phone. Vonage (Ericsson) is listed as a broad incumbent.
Does AM Communication Labs have an API?
No public API is recorded for AM Communication Labs.
What industry is AM Communication Labs in?
AM Communication Labs's product category is Cloud Communications / VoIP Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAK, Numbering, DID, Porting & Carrier-of-Record Services. Its NAICS code is 5171 and its SIC code is 4813.