Total Care Disability Services
- Company typePrivate
- Founded2021
- HeadquartersBungarribee, Australia
- Headcount1–10
- GTM typeB2C
- OfferingServices
Total Care Disability Services firmographics
Firmographics- Name
- Total Care Disability Services
- Legal name
- Total Care Disability Services Pty Ltd
- Website
- https://totalcareltd.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Where Total Care Disability Services is headquartered
LocationHeadquarters
- HQ city
- Bungarribee
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Total Care Disability Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- NDIS Funded Disability Support Services: Total Care Disability Services generates revenue entirely through NDIS-funded disability support services. As a registered NDIS provider (Provider #: 4050090759), all services are funded through participants' NDIS plans with no out-of-pocket costs. Revenue streams include plan management, support coordination, personal care, community participation, and nursing services. The company does not charge participants directly for services as costs are covered by NDIS funding allocations within participant plans.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Plan Management - NDIS Funded |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Total Care Disability Services product offering
Product offeringCore offering
Total Care Disability Services (TCDS) is an NDIS-registered disability service provider that delivers plan management, support coordination, personal care, community participation, community nursing, and home care services to NDIS participants. The company is headquartered in Bungarribee, NSW, Australia, and was established in 2021.
Product overview
Total Care Disability Services operates as a comprehensive NDIS-registered disability service provider in Western Sydney, Australia. The company offers an integrated suite of support services under one provider: NDIS Plan Management (financial administration, invoice processing, and budget protection), Support Coordination (Level 2 and Specialist), Assistance with Daily Life (personal care and household support), Community and Social Participation (day programs, group activities, and skill-building), Community Nursing (clinical care), Personal Care (community-based support), and Home Care Services. Services span Western Sydney including Blacktown, Penrith, Mount Druitt, Quakers Hill, and Baulkham Hills. The company emphasizes ultra-fast invoice processing (as quick as 5 minutes), transparent budget reporting, and proactive dispute resolution to protect participant funds.
Differentiator
Problem solved
Functional benefit
Products and services
- Plan Management Financial administration of an NDIS participant's plan — paying invoices, tracking budgets, and managing providers — for NDIS participants in Australia.
- Support Coordination Coordination of an NDIS participant's supports and services to help implement and maximise the use of their NDIS plan, for NDIS participants in NSW.
- Personal Care Assistance with personal daily living activities (e.g., hygiene, dressing, mobility) delivered in the participant's home or community, for NDIS participants.
- Community Participation Support for NDIS participants to engage in social, recreational, and community activities, delivered in the local community.
- Community Nursing Clinical nursing care delivered in community and home settings for NDIS participants with complex health needs.
- Home Care In-home support services assisting NDIS participants with household tasks and daily living to remain living independently at home.
Quantifiable outcome
- 94% participant retention rate past first plan review in Penrith operations
- +7 more outcomes
Companies that use Total Care Disability Services
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles1 record
Total Care Disability Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Total Care Disability Services partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered minor and core.
- Penrith RSLminorCommunity partnership providing participants access to employment programs, social groups, and recreational activities. Total Care maintains active presence at Penrith RSL community events.
- Nepean Community CollegeminorPartnership for education and skill-building programs, connecting participants with learning opportunities and community college resources.
- Panthers GroupminorAccessibility programs partnership at Panthers Group venue, providing recreational and social participation opportunities for participants.
- Blacktown Workers ClubminorCommunity partnership providing social and recreational participation opportunities for NDIS participants in the Blacktown area.
- Local Churches and Community CentresminorPartnerships with local faith-based organisations and community centres for social connections and volunteer opportunities.
- Blacktown Community Health CentrecoreEstablished professional relationships with occupational therapists and allied health professionals at Blacktown Community Health Centre, enabling faster service coordination and smoother transitions between different support plan elements for Quakers Hill participants.
- Mount Druitt HospitalcoreEstablished relationships with Mount Druitt Hospital staff who understand NDIS processes. These connections expedite hospital discharge coordination and prevent communication delays that complicate recovery planning.
- Allied Health Clinics Westpoint BlacktownminorPartnerships with allied health clinics located at Westpoint shopping centre for convenient healthcare access and coordinated service delivery.
- Blacktown RSLminorActive partnerships with Blacktown RSL for community groups and disability sector connections.
- Local GP Clinics BlacktowncoreLocal GP clinics mapped and connected through Blacktown office. Coordinators maintain relationships with primary healthcare providers for seamless referrals.
- Allied Health Professionals Western SydneycoreNetwork of local allied health professionals including those who bulk bill and offer home visits. Referral partnerships reduce participant travel burden while maintaining service quality.
Scale indicators10 records
Recent moves6 records
Expansion highlights4 records
Total Care Disability Services competitors and assessment
Company assessmentBroad incumbents
- Sunnyfield: NDIS-registered disability provider offering supported independent living, plan management, daily life assistance, and community participation. Comparable in service mix though larger in scale and geographic reach.
- Northcott: Established NSW-based NDIS provider offering plan management, support coordination, therapy, and direct disability support. Comparable as a regional incumbent with similar service mix and overlapping Western Sydney footprint.
- Life Without Barriers: Major Australian NDIS and disability services provider delivering personal care, support coordination, community participation, and accommodation services nationwide. A broad incumbent operating across many of the same service lines as Total Care.
- Achieve Australia: Sydney-headquartered NDIS provider delivering supported independent living, plan management, support coordination, and community participation services. Comparable for its overlap in service categories and NSW geographic exposure.
- Cerebral Palsy Alliance: Long-standing NSW disability services organisation providing therapy, accommodation, plan management, and support coordination under NDIS. Operates in overlapping Western Sydney geography with similar service suite.
- Aruma: One of Australia's largest NDIS-registered disability service providers, offering support coordination, plan management, daily living, and community participation across multiple states. Comparable as a scaled incumbent in the same disability services category.
Direct peers
- Carewell Disability Services: Australian NDIS-registered provider offering plan management and support coordination services, directly referenced by Total Care as a customer relationship. Operates in a similar geographic and service footprint, making it a directly comparable peer.
Regional players
- CPL (Cerebral Palsy League of Queensland): Large Queensland-based NDIS disability services provider offering allied health, plan management, and direct support services. Comparable as a regional incumbent with a similar integrated service suite outside of Total Care's NSW geography.
Emerging players
- Hireup: NDIS-registered online platform matching participants with support workers for disability services across Australia. An emerging, tech-forward peer operating in the same category of participant-driven disability support.
- Mable: Tech-enabled NDIS platform connecting participants with independent support workers across Australia. Comparable as an emerging, technology-led player in the same disability support category, with overlapping service philosophy of participant-driven support.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Total Care Disability Services social profiles
Digital presenceTotal Care Disability Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Care Disability Services leadership team
Management profileNumber of profiles
Profiles1 record
Total Care Disability Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Care Disability Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Care Disability Services
What does Total Care Disability Services do?
Total Care Disability Services (TCDS) is an NDIS-registered disability service provider that delivers plan management, support coordination, personal care, community participation, community nursing, and home care services to NDIS participants. The company is headquartered in Bungarribee, NSW, Australia, and was established in 2021.
Is Total Care Disability Services a public or private company?
Total Care Disability Services is a private company. It is classified as unknown and is currently operating.
When was Total Care Disability Services founded?
Total Care Disability Services was founded in 2021. It employs 1 to 10 people.
Where is Total Care Disability Services based?
Total Care Disability Services is headquartered in Bungarribee, Australia, in the Oceania region.
How does Total Care Disability Services make money?
One revenue line is on record: NDIS Funded Disability Support Services.
Who are Total Care Disability Services's main competitors?
Broad incumbents on record are Sunnyfield, Northcott, Life Without Barriers, Achieve Australia, Cerebral Palsy Alliance and Aruma. Carewell Disability Services is listed as a direct peer. CPL (Cerebral Palsy League of Queensland) is listed as a regional player. Emerging players are Hireup and Mable.
Does Total Care Disability Services have an API?
No public API is recorded for Total Care Disability Services.