TEAM Software

What TEAM Software does

TEAM Software is a private, Omaha-based workforce management and ERP software provider founded in 1988 and operating as a subsidiary of WorkWave (backed by Accel-KKR). The company exclusively serves commercial cleaning and security contractors with over 100 employees, claiming penetration among 65% of the largest US security firms and 50 of the top cleaning companies, with an aggregate customer revenue base of $120B across operations in 8+ countries including the US, UK, and Australia.

The platform is built around WinTeam, a cloud-based integrated ERP that connects financial management, workforce scheduling, job costing, time and attendance, payroll, and business intelligence. Modular additions include Lighthouse (mobile workforce management), Hire by WorkWave (applicant tracking and onboarding), eHub (self-service portals), TeamTime (time tracking), and the newer Wavelytics Decision Intelligence (AI-powered analytics on Snowflake and Sigma). Concourse, an API portal, integrates third-party systems for payroll tax (ADP), sales tax (Avalara), document management (FileBound), learning management (Intellum), earned wage access (DailyPay), and biometric time tracking (Findd).

TEAM Software generates revenue through recurring SaaS subscriptions across its modular products, supplemented by transaction fees from the Fintech suite and DailyPay integration. Pricing is quote-based with multi-year enterprise contracts targeting companies with 100+ employees. Distribution is exclusively direct (enterprise field sales and inside sales), supported by an extensive content marketing operation including annual Labor Trends Reports, industry event participation, and an annual client conference in Omaha.

Name

TEAM Software

Legal name

TEAM Software

Website

https://teamsoftware.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

101–250 employees

Short description

TEAM Software is a private, Omaha-based subsidiary of WorkWave that provides cloud-based ERP and workforce management software exclusively to commercial cleaning and security contractors with 100+ employees, serving 65% of the largest US security companies and 50 top cleaning firms.

Ownership category

akta.pro rank

Product category

Workforce Management Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Professional Services Automation (PSA) & Services ERP (HDAEAEAF)

akta.pro secondary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Workforce management software
• Cleaning business software
• Security contractor software
• Job costing software
• Time and attendance

Headquarters

HQ city

Omaha

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - WinTeam: Core ERP platform subscription providing integrated financial management, workforce scheduling, job costing, time and attendance, payroll, and business intelligence for cleaning and security companies. Revenue is recurring from enterprise license subscriptions.
2. SaaS Subscription - Lighthouse: Mobile workforce management subscription for field service delivery, real-time tracking, and compliance documentation.
3. SaaS Subscription - Hire by WorkWave: Applicant tracking and onboarding subscription with features for job posting, background checks, and E-Verify compliance.
4. SaaS Subscription - Wavelytics: Advanced analytics and AI-powered decision intelligence subscription providing data warehouse, reporting, and predictive insights.
5. Fintech / Payment Processing: Financial tools and payment processing capabilities enabling users to increase sales, utilize more payment methods, and improve customer retention on the platform.

Pricing tiers

Distribution channels3 records

Marketing channels7 records

Core offering

TEAM Software provides an integrated cloud-based ERP ecosystem purpose-built for commercial cleaning, security, and facilities management contractors. The platform centers on WinTeam (core ERP) and extends into Lighthouse (mobile workforce management), Wavelytics (analytics and AI-powered Decision Intelligence), Hire by WorkWave (applicant tracking), eHub (self-service portal), TeamTime (time tracking), and a Fintech payments suite, all delivered as subscription SaaS to enterprise service contractors with 100+ employees.

Product overview

TEAM Software provides a comprehensive ERP ecosystem called WinTeam tailored for cleaning, security, and facilities management companies with over 100 employees. The platform operates as a unified platform-plus-modules architecture where WinTeam serves as the core ERP connecting financial, operations, and workforce management. Additional products include Wavelytics (BI/analytics), Wavelytics Decision Intelligence (AI-powered insights), Lighthouse (mobile workforce management), Hire by WorkWave (applicant tracking), eHub (self-service), TeamTime (time tracking), and Fintech (payment tools). All modules integrate with WinTeam to provide a single source of truth for service contractors.

Differentiator

Problem solved

Functional benefit

Brands

• WinTeam: Flagship ERP platform for cleaning and security industries connecting financial, operations and workforce management. Provides integrated financial management, workforce scheduling, time and attendance tracking, job costing, and customizable reporting.
• Lighthouse
• Hire by WorkWave
• Wavelytics
• eHub
• TeamTime
• Concourse
• Fintech
• Timegate+
• TemplaCMS

Products and services

• WinTeam Flagship cloud-based ERP platform for commercial cleaning and security industries that connects financial management, operations, and workforce management into a single source of truth. Includes built-in award interpretation for payroll compliance, job costing, proof of service delivery, guard tour management, and integrated time and attendance.
• Wavelytics Business intelligence, data warehouse, and analytics platform that transforms WinTeam data into operational dashboards, KPI tracking, and customizable reports for cleaning and security contractors.
• Wavelytics Decision Intelligence AI-powered analytics layer within Wavelytics that provides predictive intelligence, anomaly detection, operational scorecards, leaderboards, and conversational data querying against WinTeam operational and financial data, built on Snowflake and Sigma.
• Lighthouse Mobile-first workforce management solution providing real-time task management, location tracking, digital forms, checklists, and compliance documentation for field employees across multiple facilities.
• Hire by WorkWave Applicant tracking and onboarding system with one-click job posting to Indeed and other job boards, customizable workflows, branded career portals, automated communication, background checks, E-Verify compliance, and paperless onboarding.
• Fintech Suite of financial tools for WorkWave users that enables increased sales, additional payment methods, and improved customer retention through payment processing and financial workflow capabilities on the platform.
• eHub Employee and customer self-service portal that provides streamlined communication and access to information and transactions without backend administrative involvement.
• TeamTime Time tracking and attendance solution for capturing employee work hours across distributed workforces, integrating with the broader WinTeam platform for payroll and job costing.

Quantifiable outcome

• Cut payroll processing time by up to 90 percent with integrated time and attendance and payroll
• +6 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability8 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and supporting.

• ADPcoreTechnology or IntegrationADP payroll tax integration allows WinTeam users to process payroll through WinTeam while outsourcing tax filing to ADP. Workforce data is maintained in WinTeam with seamless transfer of payroll information to ADP for tax processing.
• AvalaracoreTechnology or IntegrationAvalara sales tax management integration provides instant sales tax decisions, precise geolocation data, continuously updated tax rates, and compliance across regions. Enables automated tax management workflows within WinTeam.
• FileBoundsupportingTechnology or IntegrationFileBound document management integration enables processing, storing, and retrieving key documents including activity reports, contracts, incident reports, and performance reviews. Automates document workflows within the WinTeam platform.
• IntellumsupportingTechnology or IntegrationIntellum learning management integration delivers educational materials, tracks employee training progress, monitors certification compliance, integrates employee records, and streamlines compliance management for WinTeam users.
• DailyPaycoreTechnology or IntegrationDailyPay earned wage access integration offers flexible pay options allowing employees to access their pay as they earn it. Increases employee satisfaction, maintains payroll accuracy, and enables secure transactions. Case studies show 16% higher retention rates for users.
• FinddcoreTechnology or IntegrationPartnership with Findd provides biometric time-tracking technology to prevent buddy punching and time theft. TEAM remains focused on workforce management as the primary system while Findd provides the biometric authentication layer.
• SnowflakecoreTechnology or IntegrationSnowflake data cloud partnership provides the infrastructure foundation for Wavelytics Decision Intelligence. Snowflake is described as the world's leading data cloud, enabling secure, scalable data warehousing for TEAM's analytics platform.
• Sigma ComputingcoreTechnology or IntegrationSigma partnership powers Wavelytics visualization and analytics capabilities. Sigma is used alongside Snowflake to enable modern BI tools without data warehouse lock-in.
• IndeedsupportingTechnology or IntegrationIndeed job posting integration through Hire by WorkWave enables one-click job posting to Indeed and other major job boards. Partnership includes best practices guidance for maximizing organic visibility in job search results.
• WorkWavecoreTechnology or IntegrationTEAM Software operates as a brand within the WorkWave portfolio of field service management companies. WorkWave provides the parent company infrastructure, private equity backing, and cross-company synergies including pest control and other field service verticals.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Connecteam: Connecteam provides workforce management, scheduling, time tracking, and HR for deskless workers. It directly competes with Lighthouse and TeamTime for frontline cleaning and security workforces, often at lower price points.
• Jobber: Jobber offers field service management software targeting home and commercial service contractors with quoting, scheduling, and invoicing. It overlaps with TEAM in serving cleaning and facility service providers, though typically the small/mid-market segment.
• ServiceTitan: ServiceTitan provides field service management software for commercial contractors including cleaning, security, and trades. It competes head-on with WinTeam in the service contractor ERP space with comparable scheduling, dispatch, and job costing functionality.

Emerging players

• BuildOps: BuildOps provides all-in-one software for commercial contractors in mechanical, electrical, and facilities services. It overlaps with TEAM in serving multi-site service contractors but focuses on the trades rather than cleaning/security.

Broad incumbents

• Paycom: Paycom offers HR, payroll, and talent management for mid-market employers across industries. It competes in payroll and HR with TEAM's modules but lacks industry-specific ERP functionality for cleaning and security contractors.
• Paychex Flex: Paychex offers payroll, HR, and workforce management solutions for SMBs and mid-market, including those in cleaning and security. It is a competitor in payroll and time tracking but does not match WinTeam's vertical ERP depth.
• UKG (Ultimate Kronos Group): UKG offers enterprise workforce management, time & attendance, and HR solutions across industries. It competes with TEAM in the large contractor segment but lacks TEAM's deep vertical specialization for cleaning and security compliance.
• Salesforce Field Service: Salesforce Field Service extends the Salesforce platform into scheduling, dispatch, and mobile workforce for service operations. It is a broader enterprise alternative to TEAM for large service contractors, with significantly larger R&D resources.
• ADP Workforce Now: ADP provides payroll, HR, and time & attendance solutions used widely by service contractors. It overlaps with TEAM's payroll and workforce modules but does not offer integrated ERP or industry-specific job costing.

Others

• WorkWave (parent company): WorkWave is TEAM Software's parent and offers field service management across pest control, lawn care, and other verticals. The two share infrastructure and customer overlap but WorkWave serves adjacent rather than identical verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/workwave
• LinkedInlinkedin.com/company/team-software-inc
• Xx.com/team_software
• Facebookfacebook.com/teamsoftwareinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TEAM Software