AUXILIADOM SAS

What AUXILIADOM SAS does

AUXILIADOM SAS is a French home care service provider (aide à domicile) specializing in personalized in-home support for elderly individuals and persons with disabilities. Founded in 2010 and headquartered in Courbevoie, Île-de-France, the company operates a multi-region network of physical agencies spanning Hauts-de-France (La Madeleine/Lille, Somain, Arras), Île-de-France (Paris), Provence-Alpes-Côte d'Azur, and, since 2025, Normandy (Caen). The company employs 56 staff and delivers seven categories of in-home services: medical and daily care, autonomy support, outdoor accompaniment, intellectual and sensory activities, administrative assistance, meal preparation, and household tasks, available seven days a week, twenty-four hours a day. The company holds the mandatory French quality certification SAP 534224670 and is a registered trademark holder.

The business model is service-based with no proprietary technology platform. Revenue is generated primarily through recurring monthly subscriptions funded by French government programs — APA (Allocation Personnalisée d'Autonomie) for the elderly and PCH (Prestation de Compensation du Handicap) for persons with disabilities — supplemented by a 50% immediate tax credit applied to any remaining co-pay. The company emphasizes that 100% of PCH beneficiaries and 90% of elderly beneficiaries with APA coverage above 80% incur zero out-of-pocket costs. Customer acquisition is referral-driven through partnerships with healthcare providers, municipalities, insurance funds (CPAM, MSA), disability organizations, and a co-located distribution channel with Bastide Le Confort Médical (presence in 16+ stores), complemented by direct agency visits, a free phone hotline, and community event participation.

Auxiliadom is a privately-held SAS with no parent company, no institutional funding, and no subsidiaries disclosed. Strategic priorities as evidenced by recent moves are geographic densification in northern France through new agency openings, channel expansion via Bastide and Arkéa Care partnerships, and brand building in the disability segment through the Fédération Française Handisport sponsorship and adapted-sport programs. Defensibility rests on regulatory credentials, embedded payer relationships, local agency density, and trust-based caregiver-client bonds rather than technology or scale advantages.

Name

AUXILIADOM SAS

Legal name

AUXILIADOM SAS

Website

https://auxiliadom.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

AUXILIADOM SAS is a French home care service provider operating a multi-region agency network delivering personalized in-home assistance to elderly individuals and persons with disabilities, funded primarily through French government programs (APA and PCH).

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Health Care and Social Assistance (62)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Private Duty Personal Care Agencies (Non-Medical Home Care Providers) (HLADAGAL)

akta.pro secondary industries

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA), Respite Care for Adults with Disabilities / Special Needs (HSABAGAI)

Keywords

• Home care services
• Elderly care
• Disability assistance
• Personal care aides
• Dependent care support

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Home Care Services (Prestations d'aide à domicile): Auxiliadom operates as a service provider (prestataire) for home care services, delivering personalized assistance to elderly and disabled individuals at home. Revenue is generated through government-reimbursed care plans (APA, PCH) with potential for 100% coverage for eligible beneficiaries.
2. Tax Credit Revenue (Crédit d'impôt): For clients with remaining co-pays, a 50% tax credit is immediately deducted from invoices, making services more affordable while generating government-backed financial benefit.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Auxiliadom SAS is a French home care service provider (aide à domicile) that delivers personalized in-home support to elderly individuals and persons with disabilities through employed life assistants (auxiliaires de vie). Services are organized into seven categories: medical and daily care, autonomy support, outdoor accompaniment, intellectual and sensory activities, administrative assistance, meal preparation, and household tasks. The company operates physical agencies across Hauts-de-France, Île-de-France, Provence-Alpes-Côte d'Azur, and Normandy, with services available 7 days a week, 24 hours a day, and bills largely through French government care programs (APA and PCH).

Product overview

Auxiliadom SAS is a home help and support-at-home service company operating as a single integrated offering, not a modular software platform. Its portfolio centers on aide à domicile (home help services) for elderly individuals and people with disabilities, organized into seven core service categories: medical and daily care, autonomy support, outdoor accompaniment, intellectual and sensory activities, administrative assistance, meal preparation, and household tasks. These services are supported by complementary offerings including adapted sport programs, continuous staff training, financial aid guidance, and employment recruitment. The company is present across multiple regions of France (Hauts-de-France, Île-de-France, Provence-Alpes-Côte d'Azur, and Calvados) through a network of physical agency locations, with services available 7 days a week, 24 hours a day.

Differentiator

Problem solved

Functional benefit

Products and services

• Aide à domicile pour personnes âgées (Home care for elderly persons)

Quantifiable outcome

• 100% of PCH (disability) beneficiaries meet conditions for zero remaining costs
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core, flagship and minor.

• Arkéa CarecoreStrategic or Co-development Partner · 21 May 2025New partnership to provide simplified and secure home well-being services. Two committed actors with shared mission for client well-being at home.
• Fédération Française Handisport (FFH)flagshipStrategic or Co-development Partner · 30 January 2024Supporter official of FFH since January 2024, supporting French teams in boccia, wheelchair football, and wheelchair rugby for seasons 2024-2025. Provides personal assistance (tierce personne) for athletes during training camps and competitions.
• Aurélie AubertflagshipOthers · 30 January 2024Championne paralympique et européenne de boccia. Ambassador for Auxiliadom, sharing her experience and inspiring inclusion through sport. Supported by Auxiliadom during training camps and competitions.
• Bastide Le Confort MédicalcoreChannel Partner/ Reseller/ Distributor · 24 May 2023Exclusive partnership covering Hauts-de-France, expanded to Île-de-France and Alpes-Maritimes. Bastide specializes in medical equipment sales, rental, and home health services. Auxiliadom present in 16+ Bastide stores providing integrated home care solutions.
• Nord Medical ServiceminorChannel Partner/ Reseller/ Distributor · 15 September 2022Medical equipment supplier specializing in products for elderly and mobility-reduced individuals in Hauts-de-France and Belgian border regions.
• CDSA 06 (Comité Départemental Sport Adapté des Alpes-Maritimes)minorStrategic or Co-development PartnerPartnership with departmental sports federation for adapted sports, supporting inclusion through physical activity.
• APF France HandicapcoreStrategic or Co-development PartnerParticipation in Garden Party organized by APF France Handicap in partnership with KEDGE Business School under the Territoires API (Inclusive Projects) initiative, supporting inclusive housing and social innovation.
• KEDGE Business SchoolminorStrategic or Co-development PartnerAcademic partner in the Territoires API project with APF France Handicap, contributing strategic vision and methodological support for inclusive territorial development.
• Maison des Aidants Féron-Vrau de LilleminorStrategic or Co-development PartnerEssential resource center for caregivers supporting relatives with loss of autonomy, illness, or disability. Auxiliadom visits to exchange on challenges and build concrete solutions.
• Centre de Formation RefletminorChannel Partner/ Reseller/ DistributorTraining center collaborated with for job dating events to recruit qualified home care personnel in Nice region.
• Fondation HopaleminorOthersHealthcare foundation received €500 donation from Auxiliadom following employee Alexis Masse's participation in Paris Marathon, supporting foundation's mission.
• UNAFAM 93minorStrategic or Co-development PartnerPartner in organizing conference on family wealth organization and transmission for families with disabled members in Seine-Saint-Denis.
• Jiminy ConseilminorImplementation/ SI/ Consulting PartnerConsulting firm partnered with UNAFAM 93 and Auxiliadom for conference on family wealth management in disability situations.
• Toccata FormationminorImplementation/ SI/ Consulting PartnerTraining organization partnered with for new employee integration days, providing initial training and ongoing professional development support.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• O2 (O2 Senior): O2 is one of France's largest home care service networks, with national coverage of aide à domicile for elderly and dependent persons. It is the closest scaled direct peer to Auxiliadom, competing for the same APA/PCH-funded clients via an agency model.
• Ad Seniors: Ad Seniors is a French home care network focused exclusively on elderly clients, with agencies across multiple regions. Its specialized elderly-care focus and APA-funded service model closely parallel Auxiliadom's elderly segment.
• Vitalliance: Vitalliance is a French specialist in home care for elderly and disabled persons, with a network of agencies across France. It operates on the same APA/PCH reimbursement basis with comparable service categories (toilette, repas, accompagnement), making it a relevant direct peer.
• Petits-fils: Petits-fils is a leading French network specializing in home care for the elderly, with a comparable agency model, government-reimbursement expertise, and emphasis on quality caregivers. It competes head-to-head with Auxiliadom in northern and Île-de-France regions.
• Senior Compagnie: Senior Compagnie is a French network of home care agencies focused on elderly clients, providing ADL assistance and accompaniment services. Comparable business model, customer segment, and reliance on APA reimbursement make it a direct competitor to Auxiliadom.
• ADHAP: ADHAP operates a national franchise network of home care agencies in France serving elderly and disabled clients with ADL assistance. Directly comparable to Auxiliadom in service scope (garde, aide à l'autonomie, accompagnement), customer segment, and APA/PCH reimbursement model.
• Domidom: Domidom is a French home care services group with multiple agencies serving elderly and dependent clients. It uses a comparable prestataire service model with APA/PCH funding and represents direct head-to-head competition for Auxiliadom.
• Azaé: Azaé operates a French network of home care agencies providing aide à la personne for elderly and disabled clients, with services funded through APA/PCH and tax credits. Its multi-regional agency footprint and service mix closely mirror Auxiliadom's offering.

Others

• Bastide Le Confort Médical: Bastide Le Confort Médical is Auxiliadom's channel partner for medical equipment, present in 16+ stores across France. While not a direct competitor (it sells equipment, not care hours), it is a key ecosystem participant whose retail partnership is a strategic asset worth tracking as a comparable.

Broad incumbents

• Bien à la Maison (AXA): Bien à la Maison is the home care services arm backed by AXA, offering aide à domicile for elderly and dependent persons nationally. Its broader financial backing and brand make it a scaled incumbent comparable to Auxiliadom's service offering but with materially greater resources.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/auxiliadom-sas

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AUXILIADOM SAS