Big Boss Group

What Big Boss Group does

Big Boss Group (legal entity: BIG BOSS GROUP PTY LTD) is a family-owned Australian business services company headquartered at 63 Marsden Road, St Marys, NSW, with an additional planned office in St Clair and an operational presence in the Philippines (General Santos City). It operates a franchise/business-ownership model in which 'big boss business owners' pay an initial fee for equipment, tools, chemicals, branding, and marketing materials, and in return receive ongoing job leads routed through the company's centralized call center and online booking platform. The company currently runs four service divisions — Cleaning (residential and commercial cleaning, carpet, lawn mowing, window cleaning, rubbish removal, vacate cleaning, pressure washing), Accounting (bookkeeping, tax planning, SMSF advice, business consulting, auditing, superannuation), InfoTech (website development, software, mobile apps, cloud infrastructure, Office 365, digital marketing), and a newly launched Run Errands line — with a stated goal of reaching 10 divisions in 5 years.

Revenue is generated from three streams: (1) service fees from end customers for cleaning, accounting, and IT work; (2) one-time franchise/business-ownership fees paid by new business owners; and (3) ongoing recurring revenue from franchisees through contracts, lead generation, and centralized job routing. Core channel partnerships with National Housing, real estate agents, and home care providers supply contracted job flow to franchisees, while consumer-facing demand is captured via the corporate website, social media (Facebook, Messenger, WhatsApp, Viber), and a toll-free call center (1800 131 599). The underlying technology is described as a centralized automated system that supports franchise onboarding, job dispatch, and booking management; no AI/ML capabilities, patents, or proprietary algorithms are disclosed.

The company is privately held with no external funding, no public ticker, and no parent company. Marketing relies on community sponsorships (notably the Spirit Hawks Cricket Team in Sydney), industry conference participation (e.g., Jim's Dog Wash Conference), and direct franchise recruitment through an 'Own This Business Now' funnel. Operating geographies disclosed are New South Wales and Victoria, Australia, with the Philippines office functioning as a back-office or shared-services location rather than a customer-facing market.

Name

Big Boss Group

Legal name

BIG BOSS GROUP PTY LTD

Website

https://bigbossgroup.com.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Big Boss Group is a family-owned Australian franchise business services company operating four divisions — Cleaning, Accounting, InfoTech, and Run Errands — serving residential, commercial, and franchise business-owner customers across New South Wales and Victoria with centralized lead generation.

Ownership category

akta.pro rank

Headquarters

HQ city

St Marys

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Service Fees: Revenue from providing cleaning, accounting, and IT services to residential and commercial clients
2. Franchise/Business Ownership Fees: Initial business fee charged to new business owners for equipment, tools, chemicals, car sticker, uniform, and marketing materials
3. Ongoing Franchise Support: Ongoing revenue from business owners through contracts, leads, and centralized job generation

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Big Boss Group is a family-owned Australian business services company that operates four divisions — Cleaning, Accounting, Information Technology, and Digital Marketing — and distributes its services through a franchise/business-ownership model. Customers book services via an online platform and centralized call center; aspiring entrepreneurs can become "big boss business owners" by paying an initial business fee for equipment, tools, chemicals, marketing materials, and uniforms, with ongoing leads provided by the company.

Product overview

Big Boss Group is a family-owned Australian business services company operating four divisions under a unified brand: Big Boss Cleaning (residential/commercial cleaning, property maintenance), Big Boss Accountants (accounting, tax, superannuation), Big Boss InfoTech (website development, software, mobile apps, cloud infrastructure, digital marketing), and Run Errands. The company operates a franchise model where business owners join as licensees and receive jobs through the company's call center and website system. Services are booked through an online booking platform at booking.bigbossgroup.com.au.

Differentiator

Problem solved

Functional benefit

Products and services

• Big Boss Cleaning

Named customers1 record

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered minor and core.

• Spirit Hawks Cricket TeamminorGTM or Marketing PartnerBig Boss Group is a proud major sponsor of Spirit Hawks Cricket Team - an amateur community based cricket team based in Sydney, Australia. This is a community sponsorship relationship for brand visibility.
• Jim's Dog WashminorStrategic or Co-development PartnerBig Boss Accountants participates in Jim's Dog Wash Conferences, networking with other businesses in the pet care industry ecosystem.
• National HousingcoreChannel Partner/ Reseller/ DistributorBig Boss Group has contracts with National Housing to provide cleaning services. National Housing provides leads and jobs to Big Boss Group franchisees.
• Real Estate AgentscoreChannel Partner/ Reseller/ DistributorBig Boss Group has contracts with real estate agents to provide property cleaning services including vacate cleaning, builder's clean, and general property maintenance.
• Home Care ProviderscoreChannel Partner/ Reseller/ DistributorBig Boss Group provides services to home care clients, partnering with home care providers to deliver cleaning services to their customers.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Molly Maid: Molly Maid is a global residential cleaning franchise with a franchisor-franchisee model similar to Big Boss Cleaning. Comparable on the cleaning division specifically: recurring home cleaning service, franchisee-operated, and centrally supported marketing and bookings.
• Maid Brigade: Maid Brigade is a residential cleaning franchise operating under the same franchisor-franchisee structure with centralized scheduling support. It is a directly comparable peer for Big Boss's core Cleaning division in terms of business model and target segment.
• Jim's Group: Jim's Group is the dominant Australian franchise system for home and property services (cleaning, mowing, pest control, tax, IT, etc.) operating under a similar multi-division franchise model. Big Boss Group's structure, target customer base, and franchise recruitment approach closely mirror Jim's playbook, making it the most directly comparable peer.
• Fantastic Services: Fantastic Services is an Australian-based multi-service franchise platform offering cleaning, accounting/IT-adjacent services, and property maintenance under one brand with a centralized booking system. Its bundled service model and franchise network structure are highly analogous to Big Boss Group's approach.

Broad incumbents

• H&R Block: H&R Block is a global tax preparation and accounting franchise with a franchised service model. It is comparable to Big Boss Accountants as a broad incumbent providing overlapping tax and bookkeeping services through a franchise structure.
• ServiceMaster Clean: ServiceMaster Clean is a large, established commercial and residential cleaning franchise brand with global reach. It is comparable to Big Boss's Cleaning division as a broad incumbent offering overlapping services but at a larger scale and wider geographic footprint.

Emerging players

• Hipages: Hipages is an Australian marketplace connecting customers with tradies and service providers (cleaning, property maintenance). It is comparable to Big Boss as an alternative centralized job-routing platform for the same service categories in the Australian market.
• Airtasker: Airtasker is an Australian online marketplace that connects customers with cleaners, IT, and home-service providers. It competes with Big Boss's lead-generation and booking model by offering an alternative centralized platform for matching service demand with independent operators.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/big-boss-group

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Big Boss Group