Binom AI
Binom AI sells pre-configured AI employee agents — synthetic roles for sales, hospitality, HR, and technical support — that automate customer-facing workflows for SMB and enterprise customers across e-commerce, retail, pharmaceuticals, and government, using a multimodal platform integrating with messengers, CRM, and telephony.
- Company typePrivate
- Founded-
- HeadquartersDover, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Binom AI does
Binom AI is a privately held AI-as-a-Service company (legally BINOM AI, Inc., Delaware) that sells pre-configured 'synthetic employee' AI agents — including Binom Online Seller, Hostess, HR Manager, Shelf Talker, and Technical Support — designed to replace or augment routine customer service, sales, hospitality, HR, and technical support functions. The underlying platform is a multimodal AI system that dynamically routes queries across 50+ third-party AI models, with role-based instruction sets and a vector knowledge base trained on each customer's documents, price lists, CRM, and warehouse data. A 30-minute conversational training process allows non-technical users to onboard an AI employee, and the platform integrates natively with WhatsApp, Telegram, Viber, Facebook, Instagram, LinkedIn, YouTube, Asterisk IP telephony, CRM/POS/warehouse systems, and website widgets/iFrames.
The company operates a hybrid product-led and sales-led go-to-market. Self-serve sign-up through app.binomai.com with a 7-day free trial targets SMB and individual buyers, while enterprise deals leverage Calendly-based consultations and a €1,000 (20-hour) technical implementation service covering CRM, telephony, and security integration. Pricing spans €65–€330/month subscriptions plus €50 per 1,000 AI requests, with a planned on-premise 'Box' version (€10,000+ equipment investment) under development for regulated buyers. Documented customers include DeLaMark (cosmetics e-commerce), Ajax Systems (security), Foxtrot (retail electronics), Totis Pharma (pharmaceuticals), Khmelnytsk Energozbut (Ukrainian government energy distribution), and INN University (Norwegian government analytics), spanning Ukraine, Norway, and the USA. The company is founder-led by Vladimir Winner (CEO), appears bootstrapped with no disclosed funding, and self-attests GDPR compliance.
Binom AI firmographics
Firmographics- Name
- Binom AI
- Legal name
- BINOM AI, Inc.
- Website
- https://binomai.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Binom AI sells pre-configured AI employee agents — synthetic roles for sales, hospitality, HR, and technical support — that automate customer-facing workflows for SMB and enterprise customers across e-commerce, retail, pharmaceuticals, and government, using a multimodal platform integrating with messengers, CRM, and telephony.
- Ownership category
- akta.pro rank
Binom AI industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)
Keywords
Where Binom AI is headquartered
LocationHeadquarters
- HQ city
- Dover
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Binom AI business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Plans (Basic, Pro, Business): Three-tier subscription model with pricing from €65/month to €330/month. Tier differentiation based on functionality scope. Annual subscription available at €624/year. Includes AI employee access, personal account, statistics tools, and payment tools.
- AI Request Packages: Usage-based pricing: 1000 AI requests (messages) for €50. Consumed based on customer interaction volume.
- Implementation and Integration Services: Technical team services for implementation and integration: 20 hours at €1000. Includes setup, CRM integration, telephony connection, and customization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Plan - Essential AI employee functionality |
| Subscription | Monthly | Pro Plan - Enhanced functionality tier |
| Subscription | Monthly | Business Plan - Full-featured enterprise tier |
| Subscription | Annual | Annual Subscription |
| Usage-based | Pay-as-you-go | Usage-Based AI Requests |
| Other | Multi-year contract | Technical Implementation Services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Binom AI product offering
Product offeringCore offering
Binom AI sells role-based synthetic AI employees (Online Seller, Hostess, HR Manager, Shelf Talker, Technical Support, Online Seller Smart) delivered as a cloud or on-premise subscription platform. Each AI employee is trained on the customer's own products, price lists, CRM data, and dialogue history in approximately 30 minutes via a conversational interface, and operates 24/7 in any language across messengers, social media, websites, IP telephony, and CRM/POS systems. Pricing starts at €65/month plus usage-based AI request packages and optional integration services.
Product overview
Binom AI is an AI-as-a-Service platform offering a portfolio of synthetic AI employees — role-specific autonomous agents trained for particular professions within a company. The core product suite includes Binom Online Seller (v1.4, updated March 2026), an AI sales agent for e-commerce and customer service; Binom Hostess (v1.0), an AI hospitality specialist for restaurants; Binom Online Seller Smart (v1.0), a visual-AI sales agent supporting photo/screenshot product matching; Binom HR Manager (v1.1), an AI human resources specialist; Binom Shelf Talker (v1.0), an in-store AI consultant via QR codes; and Binom Technical Support (v1.0), an AI technical expert for equipment guidance. All AI employees share a common cloud platform with multimodal capabilities (text, image, audio), integrate across messengers (WhatsApp, Telegram, Viber), social media (Facebook, Instagram, YouTube, LinkedIn), CRM systems, IP telephony, websites via iFrame/HTML embed and support widgets, warehouse/POS systems, and RSS feeds. Pricing starts from €65/month with three tiers (Basic, Pro, Business). A planned Box/Local version offers on-premise deployment with full data control.
Differentiator
Problem solved
Functional benefit
Brands
- Binom Online Seller: AI sales representative that manages routine tasks and client communication 24/7 in all languages, handling customer requests simultaneously. Price starts at €65/month.
- Binom Hostess
- Binom Online Seller Smart
- Binom HR Manager
- Binom Shelf Talker
- Binom Technical Support
Products and services
- Binom Online Seller AI sales agent that manages routine tasks and customer communication 24/7 in all languages, handling 50+ simultaneous requests. Trained on product descriptions, price lists, CRM data, and warehouse information; clarifies customer needs, calculates budgets, compares deals, processes orders, and transfers data to CRM. Targeted at e-commerce and sales teams.
- Binom Hostess Synthetic hostess and waiter AI for the hospitality industry that takes orders and assists guests 24/7 in any language via website, phone, and QR codes. Processes delivery orders, table reservations, menu item selection, ingredient and calorie questions, and event pre-orders, transferring completed orders to POS or CRM systems.
- Binom Online Seller Smart Advanced AI sales agent with visual product matching. Analyzes photos and screenshots to identify product attributes (color, style, shape) and matches relevant items from the catalog. Operates 24/7 in any language via Instagram Direct and Facebook Messenger, accepting both text and graphic requests.
- Binom HR Manager AI HR manager that handles employee hiring, database processing, job applicant consultations, questionnaires, and professional-level assessment. Onboards, trains, and supports new employees in their duties.
- Binom Shelf Talker In-store AI product promoter accessed via QR codes on product packaging or shelf price tags. Provides 24/7 personalized AI consultation in any language, helping shoppers understand product benefits, usage, and video tutorials before purchase. Also collects customer feedback and generates remarketing leads.
- Binom Technical Support AI technical specialist that advises on equipment usage, answers questions, and guides operators in troubleshooting based on top engineer expertise. Accessible via QR codes on products; demonstrates schematics, drawings, and video tutorials 24/7 in all languages. Collects customer satisfaction and request statistics.
- Binom AI Cloud Platform Cloud-based multimodal AI platform that hosts synthetic employees, providing scalability, automatic updates, accessibility from any internet-connected device, and integration with clients' existing infrastructure (CRM, messengers, telephony, websites). The primary deployment model for Binom AI employees.
- Binom AI Box (On-Premise) On-premise/local deployment option with autonomous server and processor using a vector knowledge base. Provides complete data control, operates without constant internet connection, and stores company intelligence locally. Requires 2 GPU servers (approximately €20,000) plus specialized software (~$3,000/year). Hybrid cloud-local solution also planned.
Quantifiable outcome
- Response time reduced from 2 minutes to 9 seconds
- +4 more outcomes
Companies that use Binom AI
Customer profileNamed customers13 records
Segments10 records
Ideal customer profiles7 records
Binom AI technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability12 records
Feature6 records
Binom AI partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Norrønt & Binom KIcoreHistoric collaboration for government AI systems. Partnered with INN University in Norway to develop AI analytics system for Norwegian government for predicting social, economic, and environmental events and trends. System gathers critical data from thousands of sources combined with local specialist data for crisis prediction (floods, landslides, emergencies).
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Binom AI competitors and assessment
Company assessmentEmerging players
- ManyChat: ManyChat is an emerging chatbot and automation platform focused on Instagram, WhatsApp, Messenger, and TikTok. Comparable to Binom in enabling no-code AI conversational flows on messengers for SMBs, though it lacks Binom's breadth in voice, CRM, and back-office integration.
- Botpress: Botpress is an emerging conversational AI platform with autonomous agent capabilities and integrations across messaging and voice channels. Comparable to Binom in offering a low-code agent builder with multi-channel deployment, though it focuses more on developer-led customization.
Direct peers
- Haptik: Haptik is a conversational AI platform providing AI agents for sales, support, and commerce across WhatsApp, web, and voice. Comparable to Binom because both target enterprise customers with vertical-specific agent templates and deep CRM/messenger integrations.
- Ada: Ada provides an AI agent platform for customer service automation across messaging, voice, email, and social. Comparable to Binom because both emphasize no-code/low-code agent training, multilingual 24/7 support, and deep integrations with enterprise CRMs and contact center systems.
- Tidio: Tidio offers an AI-powered customer service and sales chatbot (Lyro) targeted at SMB e-commerce. Comparable to Binom because it similarly provides a self-serve, PLG conversational AI platform that integrates with messengers, websites, and CRMs at a low monthly price point.
- Yellow.ai: Yellow.ai builds role-based Dynamic AI agents for sales, support, HR, and commerce across voice and digital channels. Comparable to Binom because both market template-driven AI employees (Seller, Support, HR) with omnichannel deployment and enterprise integrations.
- Cognigy: Cognigy is an enterprise conversational and agentic AI platform for customer service automation across voice and digital channels. Comparable to Binom because both deliver role-based AI agents, multilingual support, deep CRM/telephony integrations, and target large enterprise customers with security requirements.
Broad incumbents
- Microsoft Copilot Studio: Microsoft Copilot Studio is a broad incumbent enterprise platform for building autonomous AI agents across the Microsoft 365 and Azure ecosystem. Comparable to Binom as a competing offering for role-based AI agents with deep CRM and telephony integration potential.
- LivePerson: LivePerson is a broad incumbent in enterprise conversational commerce with AI-powered messaging and voice automation. Comparable to Binom as a competing vendor for AI-driven customer engagement at scale, though LivePerson serves a much larger enterprise customer base.
- Intercom: Intercom is a broad incumbent customer support platform with Fin, its built-in AI agent for automated resolution. Comparable to Binom as an established alternative in AI-driven customer service and sales, though it serves a wider portfolio beyond conversational AI employees.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Binom AI social profiles
Digital presenceBinom AI compliance and trust
Trust signalCompliance3 records
Binom AI financial estimates
Financial estimateRevenue estimate
Valuation estimate
Binom AI leadership team
Management profileNumber of profiles
Profiles1 record
Binom AI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Binom AI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Binom AI
What does Binom AI do?
Binom AI sells role-based synthetic AI employees (Online Seller, Hostess, HR Manager, Shelf Talker, Technical Support, Online Seller Smart) delivered as a cloud or on-premise subscription platform. Each AI employee is trained on the customer's own products, price lists, CRM data, and dialogue history in approximately 30 minutes via a conversational interface, and operates 24/7 in any language across messengers, social media, websites, IP telephony, and CRM/POS systems. Pricing starts at €65/month plus usage-based AI request packages and optional integration services.
Is Binom AI a public or private company?
Binom AI is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Binom AI founded?
Binom AI was founded in -1. It employs 1 to 10 people.
Where is Binom AI based?
Binom AI is headquartered in Dover, United States, in the North America region.
How does Binom AI make money?
Three revenue lines are on record. Subscription Plans (Basic, Pro, Business) is the primary driver. The others are AI Request Packages and implementation and Integration Services.
Who are Binom AI's main competitors?
Emerging players on record are ManyChat and Botpress. Direct peers are Haptik, Ada, Tidio, Yellow.ai and Cognigy. Broad incumbents are Microsoft Copilot Studio, LivePerson and Intercom.
Does Binom AI have an API?
Yes. API for application integrations enables seamless interaction with various applications via APIs. Allows the AI employee to exchange data with warehouse, POS systems, and other applications. Developer documentation is at app.binomai.com/cabinet/binom/integrations.
What industry is Binom AI in?
Binom AI's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent). Its NAICS code is 5132 and its SIC code is 7372.