Core Connections
Core Connections is a privately held Canadian managed IT services provider delivering integrated IT infrastructure, physical cabling, and security solutions to small and mid-market B2B customers in commercial, retail, healthcare, and mining sectors, using recurring subscriptions and project-based professional services.
- Company typePrivate
- Founded2009
- HeadquartersAlliston, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Core Connections does
Core Connections is a privately held managed IT services provider founded in 2009 and headquartered in Alliston, Ontario, with a secondary office in New York, USA. The company delivers bundled IT infrastructure, physical cabling, and security services to small and mid-market B2B customers across commercial, retail and hospitality, healthcare, and mining verticals.
The core service portfolio spans three integrated lines: Managed IT Services (desktop support, server maintenance, endpoint protection, cloud services, and 24/7 network and security monitoring), Physical Infrastructure Services (structured cabling, data center installations, colocation migration, WiFi deployment, and hardware configuration), and Security and Safety Solutions (digital surveillance, access control, and intrusion detection). Supporting offerings include VoIP phone services with 9-1-1 routing and SOC 2 Compliance Readiness advisory. Delivery relies on a multi-vendor technology ecosystem including Lenovo for hardware, RingCentral and Zoom for communications, and Alarm.com and Solink for security, rather than proprietary platforms.
The revenue model is anchored in recurring monthly managed-service subscriptions (Standard $28/month, Enterprise $39/month per endpoint) under 24-month minimum contracts, supplemented by project-based professional services billed via Statement of Work for engagements exceeding 8 hours, and hardware procurement at preferred pricing for managed clients. Go-to-market is sales-led and direct, primarily through website quote requests, phone outreach, and email, with content marketing on cybersecurity and compliance used for top-of-funnel demand generation. The firm operates with a small team of approximately 7 listed professionals covering project management, systems and network architecture, security analysis, and business intelligence.
Core Connections firmographics
Firmographics- Name
- Core Connections
- Legal name
- Core Connections
- Website
- https://coreconnections.ca
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Core Connections is a privately held Canadian managed IT services provider delivering integrated IT infrastructure, physical cabling, and security solutions to small and mid-market B2B customers in commercial, retail, healthcare, and mining sectors, using recurring subscriptions and project-based professional services.
- Ownership category
- akta.pro rank
Core Connections industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)
- SIC
- Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)
- akta.pro secondary industry
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)
Keywords
Where Core Connections is headquartered
LocationHeadquarters
- HQ city
- Alliston
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Core Connections business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Recurring monthly subscription services covering IT support, network monitoring, security, and vCIO strategic services. Revenue model based on per-seat/endpoint pricing with 24-month minimum contracts, renews month-to-month thereafter.
- Professional Services: Project-based professional services for major changes exceeding 8 hours of engineering work, including datacenter builds, cloud adoption, infrastructure redesigns, and major software upgrades. Billed via Statement of Work.
- Hardware & Equipment Procurement: Hardware and equipment procurement and installation services, sold as out-of-scope add-on services to managed clients at preferred pricing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard plan at $28/month - Ideal for Growing Businesses |
| Subscription | Monthly | Enterprise plan at $39/month - Designed for Large Enterprises |
| Other | Multi-year contract | Professional Services (Out of Scope) |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Core Connections product offering
Product offeringCore offering
Core Connections provides managed IT services to commercial, retail, hospitality, and healthcare customers across Canada and the United States. Its core offering bundles 24/7 network and server monitoring, endpoint protection, backup and patch management, VoIP phone services, structured cabling and data center installations, and physical/digital security solutions under recurring subscription contracts with vCIO strategic oversight.
Product overview
Core Connections is an IT services company providing managed technology services since 2009. Their core offerings consist of three integrated service categories: Managed IT Services (covering desktop support, server maintenance, endpoint protection, cloud services, and 24/7 network monitoring), Physical Infrastructure Services (structured cabling, data center, installations, and WiFi), and Security & Safety Solutions (surveillance and access control). The company also offers VoIP Phone Service and SOC 2 Compliance Readiness Services as specialized offerings. An e-commerce store offers consumer electronics and accessories.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT management for B2B clients covering desktop support, server maintenance, endpoint protection, data protection, cloud services, and 24/7 network and security monitoring, delivered under recurring monthly subscription contracts.
- Physical Infrastructure Services Design and installation services for structured cabling, data centers, colocation migration, physical server installations, WiFi installation, network cabling, hardware configuration, and on-site installation activities for commercial and multi-tenant environments.
- Security & Safety Solutions Physical and digital security solutions including digital security surveillance, access control solutions, and intrusion detection systems, designed to protect physical premises and digital infrastructure for commercial, retail, hospitality, and multi-tenant customers.
- VoIP Phone Service Voice over IP phone service with 9-1-1 emergency routing capabilities and registered address management, offered to commercial customers as a managed communications solution.
- SOC 2 Compliance Readiness Services Advisory services that help organizations prepare for and achieve SOC 2 compliance certification, addressing regulatory and security audit requirements for B2B clients.
Quantifiable outcome
- 1000+ completed projects delivered over 12+ years of operation
Companies that use Core Connections
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
Core Connections technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Core Connections partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights5 records
Core Connections competitors and assessment
Company assessmentDirect peers
- Softchoice: Canadian-headquartered IT solutions and managed services provider serving mid-market and enterprise customers across North America. Comparable on managed IT, cloud, and security services breadth; significantly larger scale than Core Connections.
- Long View Systems: Canadian-headquartered managed IT and cloud services provider serving SMB and enterprise customers across North America. Directly comparable to Core Connections on bundled managed IT, infrastructure, and security offerings, with similar geographic focus.
- Scalable Solutions (Scalar Decisions): Canadian IT services provider (rebranded as Scalar) offering managed IT, security, and infrastructure solutions to mid-market and enterprise customers. Directly comparable to Core Connections on Canadian footprint, managed services, and security offerings.
- WBM Technologies: Western Canada-based managed IT services and office technology provider delivering IT support, networking, and document solutions to SMB and mid-market customers. Closely comparable scale and service bundling to Core Connections.
- Compugen: Canadian IT services and solutions provider offering managed services, cloud, and infrastructure across SMB and enterprise. Comparable to Core Connections in geography (Canada-headquartered), service mix (managed IT, physical infrastructure), and customer base.
- Jolera: Global managed IT services provider specializing in MSP-delivered infrastructure, security, and cloud services to SMB and mid-market customers. Comparable in service bundling and SMB focus to Core Connections, though geographically broader.
Broad incumbents
- Rackspace Technology: Global managed cloud and infrastructure services provider offering multi-cloud management, security, and managed hosting. Comparable to Core Connections on managed IT/hosting but operates at substantially larger scale and cloud-native orientation.
- Converge Technology Solutions: Canadian-headquartered IT solutions provider delivering managed services, cloud, security, and infrastructure across North America and Europe. Comparable to Core Connections on geography and managed services mix; operates as a much broader incumbent following multiple acquisitions.
- Insight Enterprises: Global IT solutions and managed services provider delivering hardware, software, cloud, and managed services to SMB through enterprise. Comparable to Core Connections on hardware-plus-managed-services model; serves as a much larger broad incumbent benchmark.
- CDW: Large North American IT solutions and managed services provider offering hardware procurement, managed IT, and professional services to SMB, mid-market, and enterprise. Overlaps Core Connections on hardware procurement, managed services, and security, but at much greater scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Core Connections social profiles
Digital presenceCore Connections financial estimates
Financial estimateRevenue estimate
Valuation estimate
Core Connections leadership team
Management profileNumber of profiles
Profiles10 records
Core Connections funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Core Connections M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Core Connections
What does Core Connections do?
Core Connections provides managed IT services to commercial, retail, hospitality, and healthcare customers across Canada and the United States. Its core offering bundles 24/7 network and server monitoring, endpoint protection, backup and patch management, VoIP phone services, structured cabling and data center installations, and physical/digital security solutions under recurring subscription contracts with vCIO strategic oversight.
Is Core Connections a public or private company?
Core Connections is a private company. It is classified as unknown and is currently operating.
When was Core Connections founded?
Core Connections was founded in 2009. It employs 1 to 10 people.
Where is Core Connections based?
Core Connections is headquartered in Alliston, Canada, in the North America region.
How does Core Connections make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and hardware & Equipment Procurement.
Who are Core Connections's main competitors?
Direct peers on record are Softchoice, Long View Systems, Scalable Solutions (Scalar Decisions), WBM Technologies, Compugen and Jolera. Broad incumbents are Rackspace Technology, Converge Technology Solutions, Insight Enterprises and CDW.
Does Core Connections have an API?
No public API is recorded for Core Connections.
What industry is Core Connections in?
Core Connections's product category is Managed IT Services. Its primary akta.pro industry code is BPAAACAD, Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco), with a secondary code of HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband). Its NAICS code is 518 and its SIC code is 4899.