CRMZeus

What CRMZeus does

CRMZeus is a Mexican software company headquartered in Colima, Colima, founded in 2010 and operated as a sole proprietorship by Mario Alberto Duarte Vazquez. The company develops and sells CRM software targeted at small and medium-sized B2B businesses in Mexico, with a product portfolio that has expanded beyond core CRM to include Robotización (robotic process automation), Consultoría (consulting services), and Helpme (a helpdesk tool). The platform integrates with Google Calendar and Google Drive, suggesting a cloud-based architecture built on standard productivity-suite APIs. The company holds GDPR compliance and follows SOC 2-aligned security practices, indicating a baseline of data governance for B2B customers.

The business runs on a one-time/perpetual license pricing model, which differs from the SaaS subscription norm and produces non-recurring revenue with a long tail of maintenance fees. CRMZeus employs a sales-led go-to-market motion, with a six-person team distributing domestically within Mexico. The company shows no evidence of external funding, international expansion, or named enterprise customers, and operates as a micro-software business with a long operating history but limited scale. Recent signals suggest an ongoing product evolution under a new "Kontrolya" branding, indicating a potential repositioning effort.

Name

CRMZeus

Legal name

CRMZeus (operated by Mario Alberto Duarte Vazquez)

Website

https://crmzeus.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

CRMZeus is a Mexican CRM software vendor founded in 2010, serving small and medium-sized B2B businesses domestically with CRM, RPA, and helpdesk products sold under a perpetual license model.

Ownership category

akta.pro rank

Product category

CRM Software

NAICS

Software Publishers (513210), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYHDAEAFAD

Customer Success & Account Management CRM

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Customer Relationship Management (CRM) Platforms

SECONDARYHDAEAFAC

Customer Service, Support & Contact Center CRM

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Customer Relationship Management (CRM) Platforms

SECONDARYHDAEAFAB

Marketing Automation & Campaign Management CRM

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Customer Relationship Management (CRM) Platforms

SECONDARYBPAFAFAA

CRM Strategy & Consulting

Business & Public Services/Marketing, Advertising & PR Services/Marketing Technology & CRM Services

Keywords

• CRM software
• B2B sales automation
• Customer relationship management
• Robotic process automation
• CRM consulting services

Headquarters

HQ city

Colima

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Licenses: CRMZeus sells software licenses for their CRM platform. Customer testimonials reference purchasing licenses ('se compró la licencia'). The company offers both server-based deployments as indicated by support requests for installation assistance.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

CRMZeus develops and licenses a B2B-focused Customer Relationship Management (CRM) software platform, sold via one-time software licenses with server-based deployment support. The offering is bundled with robotic process automation services (Robotización) and implementation consulting, and includes the Helpme tool for customer service and daily operations management. The platform integrates with Google Calendar and Google Drive while keeping user data private and under user control.

Product overview

CRMZeus offers a unified CRM software platform for B2B businesses, complemented by robotic process automation (RPA) services and consulting. The core product portfolio includes the main CRMZeus CRM software, a robotización (RPA) module, and consulting services. Additionally, the Helpme tool provides integrated helpdesk and daily task management functionality. The platform also shows connection to Kontrolya as a related product evolution.

Differentiator

Problem solved

Functional benefit

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Recent moves4 records

Expansion highlights2 records

Direct peers

• Zoho: Zoho offers a broad suite of CRM, automation, and business applications targeted at SMBs globally, including strong presence in Latin America. Highly comparable as a multi-product CRM platform with subscription pricing serving the same B2B SMB segment as CRMZeus.
• Creatio: Creatio (formerly bpm'online) combines CRM with low-code process automation — comparable to CRMZeus's CRM + Robotización (RPA) bundle. Targets SMB and mid-market with workflow automation emphasis.
• Pipedrive: Pipedrive is a sales-focused CRM for SMBs with pipeline management and workflow automation — closely aligned with CRMZeus's stated sales process and sales-force projection use cases.
• VTiger: VTiger offers open-source and cloud CRM with sales automation, helpdesk, and inventory modules — a comparable SMB-focused, multi-module CRM platform with a perpetual-license heritage similar to CRMZeus.
• Bitrix24: Bitrix24 combines CRM with project management, helpdesk, and automation in a single platform, with strong uptake in emerging markets including Latin America. Directly comparable in product breadth and SMB positioning.
• HubSpot: HubSpot provides a CRM platform with marketing automation, sales tools, and helpdesk functionality (Service Hub) — directly mirroring CRMZeus's CRM + RPA + Helpme bundle. Strong freemium model targeting SMBs globally, including Mexico.

Broad incumbents

• Salesforce: Salesforce is the dominant global CRM platform with vast R&D and ecosystem — represents the large incumbent that CRMZeus implicitly competes against for Mexican B2B customers, particularly through Sales Cloud and SMB editions.

Regional players

• Siigo: Siigo is a Latin American cloud business software provider (with strong presence in Mexico and Colombia) offering accounting, payroll, and CRM-like functionality. Comparable as a regional SMB-focused platform serving Spanish-speaking markets where CRMZeus also operates.

Others

• ERP Microsip: ERP Microsip is a Mexican ERP vendor referenced by a CRMZeus customer as an integrated stack partner. Comparable as a Mexico-headquartered business software provider serving the same SMB customer base with complementary functionality.

Emerging players

• Kontrolya: Kontrolya is the apparent evolution/next-generation product of CRMZeus (the CRMZeus website redirects its main navigation to Kontrolya.com). Highly relevant as the operator's own pivot/rebrand and future product trajectory.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/crmzeus

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRMZeus