What ESPRIT TELECOM does

Esprit Télécom is a Lyon-based telecom installer and VoIP operator founded in 2009, serving very-small to mid-sized businesses (TPE, PME, and Moyennes Entreprises with 1–30 telephone positions) across the Rhône-Alpes region of France. Its core offering — branded "Offres GLOBALES" — bundles IP-PBX telephone systems, cloud-hosted VoIP/ToIP operator services, certified hardware (UNIFY, Yealink, Polycom, Gigaset), and customized telephone-reception audio (an in-house studio for on-hold music and pre-answer messaging) into turnkey deployments handled end-to-end by in-house technicians deployed across seven departments (Ain, Drôme, Isère, Loire, Haute-Loire, Rhône, and Lyon).

The business is built on a subscription-led model: recurring per-line VoIP operator fees, supplemented by hardware resale, professional installation and migration services (notably from legacy analog/RNIS to IP), number portability, fixed/mobile convergence, and an internal flexible leasing program for underbanked or startup clients. A specialized vertical offering for restaurants and food-trades (Métiers de bouche) layers sound-identity branding onto the core telephony product.

Commercially, the company runs a sales-led, field-sales go-to-market: direct consultation, free audits, on-site installation, and a French-based hotline with published SLAs (4-hour GTR for outages, 48 hours for dysfunction, 80% of incidents resolved by hotline with 75%+ closed in under one hour). The firm is a single-member SARL (Esprit Télécom, RCS Lyon 511 360 422, €2,000 share capital) under sole director Yann Chevassus à l'Antoine, with 19 employees and no external funding, subsidiaries, or parent company.

Name

ESPRIT TELECOM

Legal name

Esprit Télécom

Website

https://esprittelecom.fr

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Esprit Télécom is a Lyon-based VoIP/ToIP operator and telecom installer, founded in 2009, delivering turnkey cloud-telephony, IP-PBX, and customized telephone-reception solutions to TPE/PME and restaurants across seven departments of the Rhône-Alpes region in France.

Ownership category

akta.pro rank

Product category

Business VoIP and Telecommunications Services

NAICS

All Other Telecommunications (5178)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industry

VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)

Keywords

• Business VoIP telephony
• Cloud telephony solutions
• IP phone systems
• Telecom installation services
• Unified communications SMB

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. VoIP Operator Services (Subscription): Recurring subscription revenue from VoIP operator services including line subscriptions and consumption charges
2. IP Telephony Equipment Sales: Sale of IP phones and terminal equipment from certified partners (UNIFY, YEALINK, GIGASET, POLYCOM)
3. Financing Solutions: Internal flexible leasing solutions for customers who cannot obtain traditional financing, including new business creators and those with financial difficulties
4. Installation and Migration Services: Technical installation, migration, and network cabling services for VoIP transition

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Esprit Télécom is a local VoIP/ToIP installer and telecom operator founded in 2009, headquartered in Lyon, France. It delivers turnkey bundled telephony solutions (Offres GLOBALES) combining IP telephone systems (IPBX/Standard IP), VoIP operator services, certified partner equipment (Unify, Yealink, Polycom, Gigaset), and customized telephone reception for TPE and PME businesses with 1 to 30 users across the Rhône-Alpes region.

Product overview

Esprit Telecom is a local telecom operator and installer based in Lyon since 2009, offering GLOBALES (comprehensive bundled) solutions for TPE, PME, and professionals in the Lyon and Rhône-Alpes region. Their core offering combines VoIP/ToIP technology (cloud-based telephony) with IP Standard phone systems and operator services. The product portfolio includes VoIP/ToIP as the foundational technology, complemented by Standard IP (nomadic IP phone systems), VoIP operator services, and Studio services for customized telephone reception (music on hold, pre-answer messages, auto-attendant). Solutions are structured by business size: 1-2 positions (artisans/small businesses), 3-9 positions (PME), 10-30 positions (larger enterprises), and specialized offerings for restaurants/food industry. Additional modules include remote work/telework solutions with fixed/mobile convergence, flexible financing options, number portability, and migration services from legacy ISDN/analog systems to VoIP. The company operates as an integrator, bundling equipment from manufacturer partners (Unify, Yealink, Gigaset, Polycom) with their operator services.

Differentiator

Problem solved

Functional benefit

Products and services

• Offres GLOBALES (Comprehensive Telecom Solutions) Turnkey bundled VoIP offering combining IP telephone systems, VoIP operator services, line subscriptions, installation, and customized telephone reception for TPE/PME businesses with 1-30 users in the Rhône-Alpes region.
• VoIP / ToIP Cloud Telephony Cloud-based Voice/Telephony over Internet Protocol technology enabling voice transmission over internet networks with unlimited calling, per-station lines, and support for remote work.
• Standard IP (IP Telephone System / IPBX) IP-based phone system (IPBX) supporting nomadic solutions that allow employees to work from home or while traveling while maintaining access to the company's telephone infrastructure.
• VoIP Operator Services Telecommunications operator services providing VoIP connectivity, line subscriptions, and consumption management as part of the bundled GLOBALES offering.
• Studio (Personalized Telephone Reception) Professional audio studio services for customizing telephone reception including personalized waiting music, pre-answer messages, automatic switchboard with call routing, and voicemail to enhance the customer's professional image through sound identity.
• Solution 1 to 2 Positions (Small Business VoIP) Entry-level VoIP solution for artisans, merchants, freelancers, and startups with 1-2 users, providing professional telephony at a controlled budget with remote work and fixed/mobile convergence support.
• Solution 3 to 9 Positions (PME VoIP) Mid-size business VoIP solution for companies with 3-9 employees, offering flexibility and scalability with full IP telephony features, remote work support, and professional reception quality.
• Solution 10 to 30 Positions (Enterprise VoIP) VoIP solution for organizations with 10-30 users, providing complete IP standard and operator services with full flexibility for remote work and fixed/mobile convergence.
• Restaurant/Food Industry Telephone Reception Solution Specialized VoIP solution for restaurants and food industry professionals, offering personalized telephone reception and sound identity matching gastronomy standards, starting from 1 station.
• Teleworking / Remote Work Solutions Flexible IP telephony solutions enabling employees to work remotely, including IP phone connectivity, PC softphone applications, and fixed/mobile convergence via smartphone applications.
• Financing and Leasing Solutions Flexible leasing and financing options for VoIP installations, including solutions for businesses facing financing difficulties and support for new entrepreneurs without established credit history.
• Migration and Transition Services (Analog/ISDN to VoIP) Professional services guiding businesses through the mandatory transition from analog and ISDN (RNIS) to VoIP/ToIP, including technical consulting, equipment gateway solutions, network cabling, and installation support.

Quantifiable outcome

• 80% of malfunctions handled by hotline with 75%+ resolved in less than 1 hour
• +4 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core, secondary and minor.

• UNIFY (Aastra/Fujitsu enterprise)coreTechnology or IntegrationCertified expert partner for UNIFY solutions including server X3, X3R, X5, X5R and Openscape desk Phone CP 100 to CP600E IP phones. Provides certified expertise and specialized catalog for TPE/PME.
• YEALINKcoreTechnology or IntegrationCertified partner for YEALINK IP phones including wired (T53W to T58W) and wireless (W73P to W79P) ranges. Part of certified product catalog for IP Centrex solutions.
• POLYCOMcoreTechnology or IntegrationCertified partner for POLYCOM VVX IP phones (301 to 601) used in IP Centrex solutions. Part of product portfolio for professional installations.
• GIGASETsecondaryTechnology or IntegrationCertified partner for GIGASET professional wireless telephony solutions. Included in product catalog for TPE/PME and professional installations.
• PATTONsecondaryTechnology or IntegrationPartner for PATTON gateways enabling Trunk SIP connectivity. Used for transitioning legacy analog or numeris (RNIS) installations to IP/VoIP.
• JABRAsecondaryTechnology or IntegrationPartner for JABRA wireless headsets providing mobility and comfort solutions for professional users in conjunction with VoIP installations.
• OVHminorOthersWeb hosting provider for company website (esprittelecom.fr). SAS with capital of 10,069,020€, based in Roubaix, France.

Scale indicators6 records

Recent moves1 record

Expansion highlights6 records

Emerging players

• Wildix: European cloud PBX and UC vendor with channel-led SMB focus including France; comparable hosted-PBX-plus-operator model but with broader geographic ambition.

Direct peers

• Dstny: European cloud telephony and UCaaS provider focused on SMB and mid-market with operator and integrator partnerships; comparable SMB-led go-to-market and recurring VoIP/UCaaS model.
• OVH Telecom: French cloud and telecom provider offering VoIP lines, hosted telephony, and SIP trunks targeted at SMBs and prosumers; comparable operator-side offering and migration-from-RTC positioning.
• 3CX: Global software PBX and UC platform sold through a partner/integrator channel to SMBs; comparable channel-led model where local partners deliver installation, migration and managed telephony to small businesses.
• Netalis: French VoIP operator and integrator serving SMBs with hosted PBX, SIP trunks and migration services; directly comparable operator-plus-installer offering for French TPE/PME.
• Keyyo (Bouygues Telecom Entreprises): French VoIP operator and SIP trunking provider acquired by Bouygues, focused on SMBs with hosted PBX, fixed-mobile convergence, and number portability; mirrors Esprit's operator-plus-installer model for TPE/PME in France.

Broad incumbents

• Mitel: Established PBX and UC vendor serving SMB and mid-market through channel partners including integrators like Esprit; overlapping on-premise-to-cloud migration story and partner-led SMB distribution.
• RingCentral: Global cloud UCaaS platform targeting SMB and mid-market with bundled voice, video, and contact center; competes for the same cloud-telephony wallet and benefits from the same RTC migration tailwind.
• Orange Business: Enterprise arm of incumbent Orange France offering VoIP, UC, mobile and fixed services to SMB and large enterprise; broad incumbent with overlapping SMB telephony portfolio and stronger national reach.
• Bouygues Telecom Pro: Major French operator's SMB division offering fixed lines, mobile, VoIP and unified communications at national scale; competes for the same TPE/PME customers with broader portfolio and stronger brand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/esprittelecom

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ESPRIT TELECOM