Falecom Soluções em Telecomunicações

What Falecom Soluções em Telecomunicações does

Falecom Soluções em Telecomunicações (Falecom Telecommunications Solutions) is a privately-held Brazilian B2B telecommunications consulting firm headquartered in Americana, São Paulo. Founded in 2011 (per firmographic records; the firm separately cites 20 years of team/industry experience), the company operates as an outsourced advisor helping mid-market and enterprise clients negotiate, select, and manage telecommunications services across fixed telephony, mobile telephony, fiber internet, dedicated links, traditional PABX systems, and cloud-based PABX (PABX em Nuvem). The value proposition centers on cost optimization (with claimed savings of up to 30% on telecom spend) and infrastructure modernization through personalized consulting rather than through proprietary carrier infrastructure.

The underlying technology is operator-agnostic and service-oriented: Falecom does not own network assets but resells, advises on, and manages services sourced from third-party Brazilian carriers. Proprietary elements are limited to consultative methodology, accumulated carrier knowledge from 15,000+ contracts handled, and the cloud PABX deployment capability. The firm reports 22 professionals delivering consultative engagements, with no AI, SDK, public API, or integration ecosystem disclosed.

The business model is sales-led and consultative, with quote-based pay-as-you-go pricing, free initial assessments, and recurring consulting/management relationships. Revenue is described as subscription/recurring consulting alongside project work. Go-to-market relies on direct outreach via website contact forms, phone, and email, supplemented by social proof (500+ Google reviews at 5 stars). The customer base is horizontal — at least 20 named enterprise clients across healthcare, legal, manufacturing, beauty, solar energy, transportation, food, engineering, and other verticals — with no anchor customer disclosed. The company is bootstrapped, with no funding rounds, M&A activity, parent company, or public-market instruments identified, and operates exclusively within Brazil from a single Americana, São Paulo office.

Name

Falecom Soluções em Telecomunicações

Legal name

Falecom Soluções em Telecomunicações

Website

https://falecom.com.br

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Falecom Soluções em Telecomunicações is a Brazilian B2B telecommunications consulting firm, headquartered in Americana, São Paulo, that advises mid-market and enterprise clients on telecom plan negotiation, cost optimization, and PABX/cloud telephony implementation across fixed, mobile, fiber, and dedicated-link services.

Ownership category

akta.pro rank

Product category

Telecommunications Consulting Services

NAICS

Management Consulting Services (54161), Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

Keywords

• Telecommunications consulting
• Business telephony services
• Cloud PABX solutions
• Fiber internet provisioning
• Telecom cost optimization

Headquarters

HQ city

Americana

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Telecommunications Consulting and Management: Consulting and specialized management services for fixed and mobile telephony for businesses. The company helps optimize operations and reduce telecommunications costs through expert analysis, plan selection, and ongoing support.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Falecom provides specialized consulting and management services for business telecommunications infrastructure. The company helps Brazilian businesses select, implement, and optimize fixed telephony, corporate mobile telephony, fiber internet, dedicated links, traditional PABX systems, and cloud-based PABX solutions. Services are delivered as personalized consulting engagements with ongoing support aimed at reducing client telecommunications costs by up to 30%.

Product overview

Falecom offers a comprehensive suite of telecommunications consulting and management services for businesses. The portfolio consists of six interconnected core services: fixed telephony (Telefonia Fixa), mobile telephony (Telefonia Móvel), fiber internet (Internet Fibra), dedicated links (Link Dedicado), traditional PABX systems (Sistema PABX), and cloud-based PABX (PABX em Nuvem). The company positions itself as a one-stop provider that helps businesses optimize their communication infrastructure, reduce costs by up to 30%, and receive ongoing consulting support. Services are offered as standalone consulting solutions or as integrated telecommunications management packages tailored to each client's specific needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Telefonia Fixa (Fixed Telephony Consulting)
• Telefonia Móvel (Corporate Mobile Telephony)
• Internet Fibra (Fiber Internet)
• Link Dedicado (Dedicated Link)
• Sistema PABX (PABX System)
• PABX em Nuvem (Cloud PABX)

Quantifiable outcome

• Up to 30% reduction in telecommunications costs
• +4 more outcomes

Named customers21 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators6 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Sakon: Sakon is a SaaS-based telecom and cloud expense management platform that helps enterprises control spend across mobile, wireline, and cloud services. It competes with Falecom in the broader telecom cost-optimization space, serving larger enterprises with a software-led approach.
• RingCentral: RingCentral is a global cloud communications (UCaaS/CCaaS) provider offering cloud PBX, contact center, and business messaging solutions. It is adjacent to Falecom's cloud PABX offering but competes as a vendor of record rather than as a consulting intermediary.
• Alcatel-Lucent Enterprise: Alcatel-Lucent Enterprise provides business communications, PABX, and networking solutions for mid-market and enterprise customers globally. It is comparable to Falecom through the PABX/telephony infrastructure portion of the business, though at a substantially larger scale.
• Tangoe (Cisco): Tangoe, now part of Cisco, is one of the largest TEM and mobility management providers globally. It overlaps with Falecom's telecom cost-optimization and managed mobility offerings but at enterprise scale, with deep technology IP and global delivery capability.
• Calero-MDSL: Calero-MDSL is a global telecom expense management (TEM) and managed mobility services provider. It addresses the same enterprise need as Falecom — optimizing and managing telecom costs and infrastructure — but at much larger scale across multiple geographies and with a more software-enabled delivery model.
• Mitel: Mitel is a global provider of business communications including on-premises PABX, cloud communications, and contact center solutions. It competes with Falecom's PABX and cloud PABX service lines at the platform level, with a much broader enterprise product portfolio.

Direct peers

• 3CX: 3CX is a software-based PBX and UCaaS provider widely deployed by SMBs and resold through partner channels. It overlaps with Falecom's cloud PABX and PABX implementation services, though 3CX operates upstream as the technology vendor while Falecom is the implementation/consulting layer.
• Valicom: Valicom is a US-based telecom expense management and consulting firm that helps mid-market and enterprise clients audit, negotiate, and manage telecom expenses. It is a direct functional peer to Falecom in the telecom cost-optimization consulting niche, though operating in a different geography.

Regional players

• Datora Telecom: Datora is a Brazilian telecom operator and reseller focused on corporate solutions including mobile, data, and telephony services. It overlaps with Falecom's telecom services offering but from the carrier/reseller side rather than the independent consulting side, and serves a broader geographic footprint in Brazil.
• Aloo Telecom: Aloo Telecom is a Brazilian operator providing corporate telephony, internet, and managed communications services. It is comparable to Falecom through the corporate telecom services layer, operating as a regional Brazilian competitor with direct carrier relationships.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/falecomm

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Falecom Soluções em Telecomunicações